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Europcar Greece

How would you rate Europcar Greece?
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Germany
1 review
0 helpful votes
Follow Joerg W.
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Everything perfect
April 23, 2022

Everything perfect. Thank you very much. Will rent again

Date of experience: April 23, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Joerg,
Please accept our heartfelt thanks for your support. We appreciate you taking the time to share your experience with Europcar Greece. Customer satisfaction is our number one priority, we are dedicated to providing our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece

Customer service team

Greece
1 review
0 helpful votes
Follow Jerome A.
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Good experience, excellent welcome, fast support and vehicle in accordance with the reservation

Date of experience: July 10, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you for taking the time to let us know about your experience with Europcar in Greece. Getting feedback from our customers is incredibly meaningful to us. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

New Jersey
1 review
0 helpful votes
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Great experience and fantastic customer service! Thanks!

Date of experience: June 27, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Tyler
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

France
1 review
0 helpful votes
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Staff is professional, dedicated and kind: all went well!

Date of experience: June 28, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Marta,
Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Greece
1 review
0 helpful votes
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The staff at Europcar was helpful and quick
June 27, 2022

The staff at Europcar was helpful and quick. They were also very friendly.

Date of experience: June 27, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Mary,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Greece
1 review
0 helpful votes
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Everything was Perfect from the beginning!
June 11, 2022

Everything was Perfect from the beginning! Thank you.

Date of experience: June 11, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Mikhail

We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We will be happy to see you again, enjoy your vacation.

Regards.
The Customer Service Team

Greece
1 review
0 helpful votes
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Excellent!
September 5, 2022

Excellent! Thanks you very much It was all perfect.

Date of experience: September 5, 2022
Cyprus
1 review
0 helpful votes
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It would have been better if there were more automatic cars, rather than manual.

Date of experience: July 31, 2022
Switzerland
1 review
0 helpful votes
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Everything worked perfectly well
July 12, 2022

Everything worked perfectly well. The car we received was almost new.

Date of experience: July 12, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Kathrin

We appreciate you taking the time to let us know what you think of our services. We value the feedback we receive from our customers immensely. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Italy
1 review
0 helpful votes
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Easy pick up and with a nice staff to welcome us at the airport

Date of experience: July 11, 2022
Europcar G. Europcar Greece Rep
over a year old

We appreciate you taking the time to share your Europcar experience in Greece. It is incredibly meaningful to us to receive feedback from our customers. Our goal is to provide high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Greece
1 review
0 helpful votes
Follow Steffen L.
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New car, friendly staff, no bad surprises or unannounced surcharges. Great experience!

Date of experience: April 21, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Steffen,
We appreciate your support very much. Your review of Europcar Greece is greatly appreciated. Our company strives to provide our clients with exceptional travel experiences every time they use our services.
It will be a pleasure to hear about your travel experiences in Greece.

Customer Service Team

Greece
1 review
0 helpful votes
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Excellent
July 9, 2022

Excellent. Friendly, unfussy, and fast. At last, a good Europcar experience.

Date of experience: July 9, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you for taking the time to let us know what you think of our services. The feedback we receive from our customers is incredibly valuable to us. Providing high-quality travel services is our primary goal.

We look forward to serving you again soon.

Customer Service Team

Greece
1 review
0 helpful votes
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Everything ok
July 11, 2022

Everything ok. People very friendly and the car was ready. We had un upgrade too. Thank you

Date of experience: July 11, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you for taking the time to let us know about your experience with Europcar in Greece. Getting feedback from our customers is incredibly meaningful to us. We are committed to providing high-quality travel services.

We look forward to serving you again soon.

Customer Service Team

Slovakia
1 review
0 helpful votes
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We have only good experience
June 28, 2022

We have only good experience.
The staff was really friendly and helpful.

Thank you :)

Date of experience: June 28, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Eliska,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Greece
1 review
0 helpful votes
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Everything went well
April 6, 2022

Everything went well. We got a new car. The staff were really friendly and helpful.

Date of experience: April 6, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Martin,

Thank you so much for taking the time to provide comments. Europcar Greece values your opinion. We place a premium on our customers having a positive travel experience.

We hope to be able to serve you again in the near future.

Customer Service Team

GB
1 review
0 helpful votes
Follow ILIA F.
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Very good service the car was new and clean all in time.

Date of experience: June 28, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Ilia,

Thank you so much for rating us. Having the opportunity to hear from our customers is incredibly helpful for us. Our goal is to ensure that they have a positive travel experience.

We look forward to serving you again soon.

Customer Service Team

Germany
1 review
0 helpful votes
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Great service and the car was absolutely a pleasure to drive.

Date of experience: June 18, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear Michael
We are incredibly grateful that you took the time out to share your feedback with Europcar Greece. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience – it means the world to our entire team!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

California
1 review
0 helpful votes
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Great service and excellent cars
June 20, 2022

Great service and excellent cars. Thank you! ………..

Date of experience: June 20, 2022
Europcar G. Europcar Greece Rep
over a year old

Dear James
Thank you so much for sharing your feedback with Europcar Greece. We are delighted that you enjoyed your experience with us - it means a lot to everyone at our company!

We look forward to serving you again soon.

Best,
Team of Europcar Greece

Greece
1 review
0 helpful votes
Follow BLUM A.
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Quick Pick up from the airport, very full but efficient service point, nice car

Date of experience: August 2, 2022
Europcar G. Europcar Greece Rep
over a year old

We appreciate you taking the time to rate us. Your opinion is critical to Europcar Greece. It is very meaningful to us to create positive travel experiences for our customers.

We look forward to serving you again soon.

The team Customer service

Italy
1 review
0 helpful votes
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Very comfortable car and easy to make the reservation

Date of experience: August 3, 2022
Europcar G. Europcar Greece Rep
over a year old

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

We're here for you anytime.

Thanks,
Customer service Team

Overview

Europcar generally garners positive feedback for its professional staff, reliable vehicles, and overall customer satisfaction. Many customers appreciated the cleanliness and condition of the cars, as well as the helpfulness of the employees. However, significant concerns emerged regarding lengthy checkout processes, inefficiencies in data entry, and unexpected charges, which detracted from the overall experience. Additionally, issues with vehicle availability and transparency in pricing were noted. While the company's customer service is often praised, operational delays and policy rigidity suggest areas for improvement to enhance the rental experience.

This summary is generated by AI, based on text from customer reviews

service
7
value
7
shipping
4
returns
4
quality
7