• Evaless

Evaless

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Overview

Evaless has a rating of 4.1 stars from 184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evaless most frequently mention customer service, and beautiful clothes. Evaless ranks 79th among Women's Clothing sites.

  • Service
    129
  • Value
    125
  • Shipping
    128
  • Returns
    109
  • Quality
    119
214
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How would you rate Evaless?
Top Positive Review

“I am very satisfied!”

angela d.
2/9/22

Beautiful clothes, as shown in the photos and description. They fit perfectly, so buy your size that you wear regularly! The quality is really good, they don't get damaged! Absolutely recommended! 100% satisfied!

Top Critical Review

“Horrible”

Debra L.
2/11/22

Their website is deceiving. It appears to be an American company but it's all from China. As of today I'm waiting 20 days for 3 items. Unfortunately I'll probably have to return it because the China clothes NEVER fit. They're always made too small. Super disappointing. Shipping is unacceptable.

Reviews (184)

Rating

Timeframe

Other

Thumbnail of user patk604
Maryland
1 review
21 helpful votes
  • Send Message
May 13th, 2022

Company has never emailed me or called me after 3 attempts of my size 5 1/2 softball women canvas sneakers which I ordered over. A month ago. They don't answer phone or email even after I submitted 3 complaints on their website. But they took my money out of my account with no problem

Tip for consumers:
Don’t do it.

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Hello, you have sent an email to our email support@evaless.com, right? If we receive your message, we will reply to you within 24 hours. Can you check if it goes into the trash?
Have you looked for your mailbox/front door/back door/PO Box? Or contact the local post office or courier company?
You can tell us by email or what's app, we will reply your message within 24 hours.

Thumbnail of user carlaw305
Texas
1 review
17 helpful votes
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October 9th, 2022
Verified purchase

I order from this company in August 2022 and never received my product. They will not refund my money and just keep sending my some bogus tracking number! I have reported them to the BBB but have not gotten any response as of yet.

Tip for consumers:
Don't purchase from this company!

Products used:
None, I never got my product!

Service
Value
Shipping
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, can you send us your order number or the email you purchased for verification? If it is confirmed that the item is lost, we will provide you with after-sales service and return your money. If you have any questions, you can always contact our email support@evaless.com.

Thumbnail of user beverlyp594
South Carolina
1 review
5 helpful votes
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July 6th, 2023
Verified purchase

Ordered items and paid additional shipping price so I could have the items before the 4th of July and never received them even after paying the additional shipping cost. Sent 2 emails in regards to this issue and still haven't heard anything from the company on this.

Thumbnail of user egip1
Italy
1 review
0 helpful votes
  • Send Message
July 7th, 2023

I've purchased several items including sweatshirts, t-shirts, a jumpsuit, a pair of shoes and sandals n. 40 which turned out to be short so I recommend buying a size up. I requested information to make the return and they were very helpful and professional.
The quality of the cotton is quite good.

Service
Value
Shipping
Returns
Quality
Thumbnail of user joyceh352
Georgia
2 reviews
12 helpful votes
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February 13th, 2022

Not true to size my small is too big. Shirt quality is okay the shoe Quality is the worst I've ever seen. I have sent 2 emails to their customer service about return information and have not been contacted. I'm guessing they are waiting for the 30 days to expire for returning. Very disappointed because some of their things are really cute. I would have been a repeat customer.

Tip for consumers:
Do not buy the shoes & I haven't been contacted about returning my purchases

Products used:
Shoes & tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgiannen2
Florida
2 reviews
8 helpful votes
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July 21st, 2022
• Updated review

So I finally got my replacement skull sneakers. Worn them a handful of times in the 2 weeks or so since I got them. They are falling apart. Literally. They haven't gotten wet. I can only conclude they ate manufactured with sub par materials. How very disappointing. I didn't even bother to message them. What's the use. Very disappointing

Tip for consumers:
Stay away

Products used:
Shoes

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry to bring you a bad experience, can you send us a photo to verify? We will provide you with after-sales service, thank you very much for your support.
If you have any questions, you can always contact our email support@evaless.com.

Absolutely hate this sto
June 23rd, 2022
• Previous review

I ordered a pair of denim shorts with American flag on them. And a pair of skull sneakers. I used their sizing chart. The shorts came with the zipper ripped off and the sneakers were 2 sizes too small. After jumping through all the customer service hoops I was told that I could get a refund on shorts (not a full refund mind u) of 10.00. And they would send me replacement shoes in the right size. It's been weeks and still no refund. And no sneakers. And I can barely get anyone to answer my emails. From judging the shorts I would say the quality of the clothes is very poor at best and good luck with customer service

Tip for consumers:
That they have terrible customer service

Products used:
None fir they neglected to send the replacement shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user erino169
Wisconsin
1 review
7 helpful votes
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November 23rd, 2022
Verified purchase

Ordered items 3 weeks ago for Thanksgiving. Order is still in China. At this point hoping to get the Christmas items before Christmas arrives. I'm not sure what typical time is but wish that was posted prior to ordering…. I wouldn't have ordered for Thanksgiving.

Tip for consumers:
There is a 9.95 insurance that automatically applies to your order. You have to unclick that if you don’t want to pay for insurance prior to submitting your order.

Thumbnail of user peggyp316
California
2 reviews
9 helpful votes
  • Send Message
April 15th, 2022
Verified purchase

I wanted to return an item because I did not like the fit. They responded by asking me why I was returning the item. I responded to their email. But still have not gotten a reply back. I sent 2 more emails asking for a status, still nothing. I will not be shopping with them again.

Thumbnail of user emilyj679
Ohio
1 review
5 helpful votes
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February 17th, 2023

I ordered my items beginning of February and I still have not received my order. Tried contacting customer service and they said that because it's been shipped out they won't do a refund. Very disappointed because who knows if I will even get my order and I don't think that's right at all.

Tip for consumers:
Avoid ordering. They say shipment can take 7-10 business days. It’s been well over that. Customer service is quick to respond but not helpful

Products used:
Shoes, jeans, and a top

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, because the logistics is the peak season recently, there may be delivery delays. We have provided you with the corresponding logistics tracking code and inquiry address, and informed you of the estimated arrival time. Because he is already in transit, we cannot help you with the refund.
Once your package arrives, if there is any problem, we will provide you with after-sales service. Thank you for your understanding.

Thumbnail of user simoneq6
Louisiana
1 review
2 helpful votes
  • Send Message
February 18th, 2023

I placed an order on 01/26/23 and still haven't received it. It was a seasonal item and the event has passed. Reached out for refund... claiming it has been shipped... according to shipping app, it hasn't...never again!

Service
Shipping
Returns
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry for the inconvenience.
Since it is the peak season of overdue logistics, the online logistics information may not be updated in time.
Because your package is already in transit, we can't help you intercept it. Once your package arrives, if there is any problem, we will provide you with after-sales service.
Thank you for your understanding

Thumbnail of user jenniferl3127
Louisiana
1 review
2 helpful votes
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March 13th, 2023
Verified purchase

Took 6 weeks to ship and missed the event. I ordered it 5 weeks in advance. Fought me on the return and offered a 30% refund and to keep the items. I should've taken it but I honestly didn't need the items. Then they took forever to refund the items after receipt and only refunded 80%. Terrible. I never even opened the package.

Service
Value
Shipping
Returns
Thumbnail of user jennic54
Colorado
1 review
0 helpful votes
  • Send Message
April 18th, 2023

I received my baseball and softball shirts, shorts, and earrings. Everything was great! I had a sizing issue with one item, but customer service helped me right away! I can't wait to wear my new stuff and tell everyone on my kids softball and baseball teams about this site.

Products used:
Shirts, shorts, and earrings.

Service
Value
Shipping
Returns
Quality
Thumbnail of user arlenes300
Virginia
1 review
0 helpful votes
  • Send Message
April 7th, 2023

I ordered wrong size and I emailed customer service about the issue and they were the greatest and offered to ship correct size at no charge being it was my first time with issue.Shipment is very fast and quality of clothing is awesome

Tip for consumers:
Great cloths price is cheap and customer service is great and respond quickly

Products used:
Cloths

Service
Value
Shipping
Returns
Quality
Thumbnail of user katrint5
Germany
1 review
3 helpful votes
  • Send Message
May 15th, 2023

I am very satisfied with the shop. It was delivered quickly. The choice is very large and varied. There is something for every taste. The fit is superb, beautiful colors and patterns. It all looks beautiful, just like in the pictures. Pleasant material, nothing rubs off. Can be recommended all around.

Products used:
Jeans, Top, Bluse

Service
Value
Shipping
Returns
Quality
Thumbnail of user heatherb1706
Washington
1 review
9 helpful votes
  • Send Message
October 17th, 2022
Verified purchase

Even though the item I received was 4 sizes smaller and 2 inches shorter than advertised, which I proved by providing a picture proving this, I still had to pay to ship these jeans back! I paid 9 dollars to have them shipped to me, and had to pay 12 to ship them back. They advertised these jeans as being 12-14 in size, and they fit smaller than my normal size 8 jeans. I bought them bigger on purpose so they would be a little baggy. They refused to pay for shipping. I will never buy anything from this company again. The jeans on top are my size 8 jeans, and the ones are bottom are supposed to be the size 12-14. HUGE DISCREPANCY.

Tip for consumers:
This stuff comes from China so it takes forever. Don't rely on the size charts, which makes purchasing unreliable, unfortunately.

Products used:
I kept the t shirt I bought

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, if you need to change the appropriate size, we will provide you with after-sales service and change the correct size for you; if you need to know what size is suitable for you, you can also ask customer service to recommend the most suitable size for you.
If you have any questions, please feel free to ask customer service support@evaless.com.

Thumbnail of user heatherw1388
Michigan
1 review
2 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

I recently ordered matching shirts for me and my daughter. I received two email notifications for the shipment stating both items have been shipped and are on their way. Then, I received notification that one of the items was unavailable at the moment and I will be refunded the money. The company would not explain this discrepancy nor why I wasn't given the option to wait for the item. I was offered a discount code if I wanted to order again but they wanted a reply to an email before they gave me the code. I do not trust this company to do any further business with them.

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, we can't find your order by your name; Could you please let us know your order number or other information so that we can solve the problem for you? If convenient, please contact email: support@evaless.com.

Thumbnail of user bhaminip
Canada
1 review
0 helpful votes
  • Send Message
March 20th, 2022

Loved the Spring Wardrobe refresh from Evaless. I picked light jackets and love the fabric and quality. It was well packaged and appreciate the on-time delivery. Looking forward to order again. Recommended!

Products used:
Jackets

Service
Value
Shipping
Returns
Quality
Thumbnail of user trireviewg
New Jersey
1 review
0 helpful votes
  • Send Message
March 26th, 2022

I have received two items complimentary in exchange of my honest review - one pink sweater and one black denim- both were very nice quality. The sweater was better quality, denim was nice for the price but could be better. Love how fast the delivery was!

Service
Value
Thumbnail of user gretad25
Italy
1 review
2 helpful votes
  • Send Message
May 18th, 2022

I bought on their site this winter and I had a really great time :) . Really excellent quality, in fact I have used the garments several times during the season. The sizes and photos on the site correspond to reality, I recommend you buy on their site!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bacamaria649
New Mexico
1 review
3 helpful votes
  • Send Message
April 1st, 2023

Several weeks now and nothing i tried the phone number and this is obviously not a real working number I sent several emails with no response I should have read reviews so my bad I will file with my bank and hopefully get my money back.i just hope this helps someone save their money.

Tip for consumers:
Save your money buyer beware

Service
Value
Shipping
Returns
Quality
Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, we can't find your order by your name; Could you please let us know your order number or other information so that we can solve the problem for you? If convenient, please contact email: support@evaless.com

Thumbnail of user carolh2295
California
1 review
3 helpful votes
  • Send Message
February 17th, 2023

Ordered maradi gras tennis shoes that was supposed to be delivered February 3. Still have not received them. No response to my email asking what is going on. Received an email to track order and no tracking available.
Poor service poor customer contact.

Thumbnail of user peterp1207
EVALESS O. – Evaless Rep

Sorry, can you send us your order number to support@evaless.com to check? We can help you check the logistics status. Thank you for your support.

Thumbnail of user izassworld
Spain
1 review
3 helpful votes
  • Send Message
June 20th, 2023

Evaless has amazing designs. It is difficult to choose something because they have a lot of beautiful clothes!. In this ocasion, I chose this T-shirt that I love. I am impressed with the amazing quality.

Thumbnail of user melissaf1378
Virginia
1 review
1 helpful vote
  • Send Message
April 2nd, 2023

I received a pair of shoe that were too small. I emailed to let them know and they are replacing them for free. I don't have to send the small pair back. How nice is that! Can't wait to receive my new ones.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ginab651
Italy
1 review
2 helpful votes
  • Send Message
November 20th, 2022

I had a really good time with Evaless. The products are really beautiful and just like in the picture. Furthermore, the jeans I ordered and then received are one of my favourites. I'll post some pics here

Service
Value
Shipping
Returns
Quality
Thumbnail of user kuccij
Texas
1 review
2 helpful votes
  • Send Message
October 7th, 2021

I bought a pair of jeans in Evaless. Very stretchy, I could have probably sized down! I'm normally a 16/18 and bought an 18 and it fits a little loosely after a couple hours of wear. However, they are very comfortable and cuff easily!

Tip for consumers:
It may be more suitable to choose a larger size.

Products used:
jeans

Service
Value
Shipping
Returns
Quality

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Thumbnail of user peterp1207
EVALESS O.

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