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California
1 review
3 helpful votes
Follow Dora L.
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Paid twice for the Oyster and Beer Fest. No response no refund, no way of communicating. Absolutely disgusting.

Date of experience: April 26, 2017
Australia
1 review
0 helpful votes
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Service
August 31, 2022

Extremely unsatisfied. Unreachable. Never return your call. Never reply to emails. I will never use their service again.

Date of experience: August 31, 2022
Nevada
1 review
1 helpful vote
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Trying to gain admission to their workshops is impossible. Contacting the organizer is useless. A waste of time.

Date of experience: May 19, 2020
North Carolina
1 review
0 helpful votes
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Zero stars
September 12, 2022

Company rejects idea of freedom of speech. Awful culture. Will be glad to see this company keep making a fool of themselves

Date of experience: September 12, 2022
New York
3 reviews
4 helpful votes
Follow Carolyn G.
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Good Afternoon,

I am writing to express how unsatisfied I am with the way the Nick Cannon Wild 'n Out 9:30pm show yesterday (Fri November 4,2016) at NYC Arena was run.

This was possibly the worst event I have ever been to at this venue, unsure of who to put the blame on (venue or event promoters) BUT the 9:30pm show was conducted with out any form or fashion. Doors were scheduled to open at 9 however the line did not begin to move to allow for those to enter until 11 o'clock! Two hours later, around the time the show was scheduled to end (11:30pm). No one came to explain the delay or inform us of what was going on. My friend and I had to leave line to ask security what was the hold up, and we were told the meet and greet had ran long.

We did not enter the venue until around midnight upon which the show was in progress, and we were told there weren't any more seats together and that my party would be separated in order for us to have a seat.
Despite the ridiculously long wait we were cheated out of our money. We paid $64.29 for mezzanine seating yet there was no distinguished area for it. We were scattered throughout the arena with those who paid less ($40). Defeating the purpose of the additional funds. I need someone to explain to me what our extra money was for because it was obviously not apparent.

I am a faithful user of Eventbrite, having used the services many times before in the past and have never had this issue. I understand this event was listed as no refunds but this was not acceptable. Since I can not get back the time I wasted as promoters/venue kept us outside, compensation for tickets I reaped no benefit of would be the least that could be done.

Please if this is not the correct outlet for me to voice my complaints please inform me of who to reach out to.

Thanks.

Date of experience: November 5, 2016
California
2 reviews
2 helpful votes
Follow Logan K.
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I used Eventbrite recently to purchase tickets to a networking event. The website is easy to use and for the most part a great platform.

Date of experience: June 18, 2019
New Jersey
2 reviews
7 helpful votes
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Updated review
May 30, 2022

Water leaking from above ceilings super SCARY!
Picture taking in the top of the boat SCARY!
Too many people SCARY!
Music too loud! SCARY!
NOT KID FRIENDLY@ ALL!

Date of experience: May 30, 2022
Florida
1 review
2 helpful votes
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Purchased tickets for the event and wasn't able to go. Company never responded to my inquiry about refund or transfer of tickets.

Date of experience: December 14, 2016
Illinois
1 review
1 helpful vote
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Crappy website with no support staff to help with an order cancellation. Been trying to follow up for a week now to no avail

Date of experience: April 30, 2017
Illinois
1 review
2 helpful votes
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Summer wave jam
June 29, 2019

Still here 4 hours later and not one act we came to see. No air conditioning. A bunch of fraud. Got vip tickets and for what? A bunch of fraud

Date of experience: June 29, 2019
Florida
1 review
5 helpful votes
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There is very little information about a particular event no is there a way to call the organizer. Full Scam.

Date of experience: February 17, 2023
California
1 review
0 helpful votes
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Ozuna
November 26, 2017

I had so much fun and it was worth it. Purchasing the tickets was easy and very reliable. I recommend this site.

Date of experience: November 25, 2017
Hawaii
1 review
1 helpful vote
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Misleading
December 13, 2022

Line to enter was 2 hrs. Kodak Black started really late and ended early. Rip off. Waste of a Saturday night. So disappointed.

Date of experience: December 13, 2022
Pennsylvania
1 review
6 helpful votes
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Eventbrite locked my account and took down my event without informing me. When I called, they emailed me within 24 hours the following email.

"After reviewing your account and the events you have listed with Eventbrite, it has come to our attention that your Eventbrite account does not comply with our Terms of Service. As a result, your account has been locked and your events will no longer run on Eventbrite.

As you may recall, the Terms of Service to which you agreed to when you signed up with Eventbrite state that we reserve the right to review and stop running any events when deemed necessary. You can review these Terms of Service here: www.eventbrite.com/tos.

For privacy reasons, Eventbrite Support is unable to provide any additional information regarding this account, and the Trust and Safety team is only available by email."

My company is a start-up company, it's an online learning center, it is still not accepting business although it is fully registered and legitimate. http://thelearningweb.me

I work for a large prestigious employer, when I log in as a large corporation, I get VIP treatment (they send the checks super-super fast!), when I log in with my own start up company's email address, I get thrown out. I can't believe the discrimination. I say it is discrimination, bias and bully because no concrete reason is given for deleting my event.

I did not contact Eventbrite further because I no longer need to use an external software. I managed to configure the shopping cart to handle event registration that is integrated to Moodle LMS and Joomla CMS. Eventbrite cannot do this although it's a good event registration system.

Date of experience: June 18, 2014
GB
2 reviews
2 helpful votes
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DO NOT DEAL WITH THIS COMPANY! DO NOT BUY TICKETS FROM THEM! CANCELED THE SHOW ON THE DATE BECAUSE THEY DID NOT HAVE LICENCE! CONTACTED TO THEM MANY TIMES, NOT RESPONDED! STILL WAITING REFUND!

Date of experience: April 21, 2019
California
1 review
2 helpful votes
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Avoid this company and do not buy tickets ftom them. They do not back their legitimacy nor offer refunds. They also support political bias.

Date of experience: November 13, 2020
Michigan
1 review
1 helpful vote
Follow RICHARD C.
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Are you kidding me? I go to your site and the first thing I see is to 'find a protest near you", WTF, I will never, ever use Eventbrite again!

Date of experience: July 10, 2020
California
1 review
2 helpful votes
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I have bought tickets through this site 3x the 1st 2 times the tickets were real, no problems so I felt safe buying my aftershock ticket for Sacramento, CA; It was $150. It should be noted that the last time i bought tickets was 2+ years previous and they were 20$ tickets, but still i felt safe getting tickets. I got a receipt and confirm email telling me i had to get their app downloaded to open my ticket, so i did all that time-consuming stuff before going to the event. Well the downloaded ticket looked real and opening it produced a ticket that showed a square bar code type thing. I get to the event and I am told that the real tickets only have traditional upc barcodes, i of course argue and show them my receipt, but reffered to box office tent, they look up code and at reciept and say that it it 100% a fake ticket and they cant help me. I tried to get a refund but they refer me to the promoter. I then look them up on the BBB--- they have 150+ complaints last 3 yrs with over 50 in the last year, and a rating of 1.5stars! I cant believe they are in business still. PLEASE AVOID THEM! It seems they have gotten much worse over the last couple years. I am going through my bank trying to get a refund for fraud. I caution you to look them up on the BBB

Date of experience: October 30, 2018
New York
1 review
0 helpful votes
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Awful website with zero functionality. Nothing works period, cant' search, cant't find my tickets, uggggh

Date of experience: December 6, 2023
North Carolina
5 reviews
18 helpful votes
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I was looking for an event to schedule for my meetup group, and stumbled on a "Wealth Wisdom Seed & Harvest" event that is hosted at a local church. A church that claims to teach "financial literacy." Many times, people are scammed out of money, believing that if they "plant a seed," it will come back to them in the form of different kinds of wealth... well, this "seed" is often hard earned money of the congregants, and they keep giving more and more of their money. Yes, sometimes a seed refers to a good deed, etc., but not in this case--they are clearly referring to "economics" if you click on the link. They take quotes about "prosperity" from the Bible and distort them for their own financial gain. Please watch your susceptible family members--especially the elderly or disabled, who could be taken advantage of. Check out John Oliver's comedic, yet deadly serious look into these so-called "prosperity gospel" charlatans. He's a satirist, yes, but within satire contains the "seed" of truth. He exposes a scam that people cannot afford to ignore. I reported this event to EventBrite as fraudulent... they said they'd review it. Checked and it was still listed, so I reported it again, and this time, I also told the Jacksonville Police Department. The people of this town come to a church to pray, and not to be preyed upon. They are still recovering from Hurricane Florence, and its abominable to me that EventBrite would allow a charlatan like this to advertise an event that's going to bilk these trusting people out of their money. So far, the event is still listed as active. It's my hope that if you click on the link, EventBrite will have had the decency to make it inactive.

https://www.eventbrite.com/e/wealthwisdom-presents-seed-and-harvest-tickets*******3788?aff=ebdssbcitybrowse

Date of experience: July 9, 2019

Overview

Eventbrite has a rating of 1.1 stars from 341 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Eventbrite most frequently mention customer service, credit card and purchase tickets. Eventbrite ranks 198th among Event Planning sites.

service
115
value
100
shipping
57
returns
75
quality
95
+62