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  • Everbuying.net

Everbuying.net

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Overview

Everbuying.net has a rating of 3.1 stars from 1,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Everbuying.net most frequently mention good quality, free shipping, and low prices. Everbuying.net ranks 127th among Wholesale Electronics sites.

  • Service
    389
  • Value
    372
  • Shipping
    380
  • Returns
    277
  • Quality
    356
133
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How would you rate Everbuying.net?
Top Positive Review

“Welcome to good prices with fast and reliable shipping”

Robert S.
10/4/16

I found Everbuying as a very simple and comfortable sit to buy goods. Everything there is clear and site works very reliable, I have not met any problems. Many of the prices are better than on e.g. Aliexpress. I decided to order and it was completed fast and properly. My goods were very well packed and came to Poland within 2 weeks from ordering. Personally I can recommend buying at Everbuying and will comeback again for sure!

Top Critical Review

“You never get your money back!”

Vincent N.
9/20/17

The cellular phone takes more than 3 weeks to arrive. The worse nightmare just began! The cellular phone does not receive any signals from both SIM cards! I am using AT&T network! The most popular network in USA! Simply, this is the cellular phone not working to be used in USA. The customer service asked to return the item back to CHINA in your own spend! CHINA! CHINA! CHINA! Very important. Let me repeat 3 times! It will cost more than $25 to pay for international shipping. The worst part is... they never get your money back. They just refund your money in their web site credit to force you to purchase their products AGAIN! STAY AWAY!

Reviews (1,834)

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Reviews that mention popular keywords

customer service (238) order number (79) post office (26) cell phone (48) customer support (34) quality products (23) delivery time (24) order status (17) shopping experience (22)
Thumbnail of user daveb28
2 reviews
0 helpful votes
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January 5th, 2012

Buyers stay away! This is an Asian site that ships junk! I bought a Firefly Pad for my wife for Christmas and it was junk... didn't work. I returned it for replacement and never got one. They just keep stringing you along promising to take care of it but really are only trying to buy time until it becomes too late to file a complaint with PayPal.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear customer,
Thank you for taking your time to write your review. We apologize for any inconvenience that we may caused. We have been help you to deal the problem, please feel free to contact us if you have any other question. Thank you very much.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Thumbnail of user cynchd
1 review
1 helpful vote
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September 23rd, 2013

I ordered a few items from this site the amount is $187.04 in expedited shipment so I'll get my order faster but since last Aug 31,2013 up to now nothing arrive. They keep on giving so many tracking numbers and promised that it will come 3-5 days but nothing and when I checked with FedEx myself they said its invalid and they didn't forward anything to FedEx. I'm really so disappointed with this site! Now I want my money back and I hope it wont take 1 month for refund!

Thumbnail of user everbuyinge
everbuying e. – Everbuying.net Rep

Dear cynch,

Thank you very much for your feedback. We are always very grateful to hear from our customers. We very much regret that the issue has occurred.

I have checked your order carefully. And we have actually sent out all your items by FedEx. But FedEx backlog too much parcels this months, they need a little long time to clear these packages, so they delayed the shipping time. If you use the tracking number to track on FedEx.com. You will find the information about the package but they keep a long time to update. We have noticed this problem. So we will try our best to get back your packages. We will use the other shipping method to send the items to you if you still like the items. If you insist a refund, we will refund the money to you,

We apologize for any inconvenience. Thank you again for bringing these matters to our attention.

Kindly

Maple

Everbuying Customer Service Manager

1-530-758-3758

support@everbuying.com

Thumbnail of user martinh64
1 review
2 helpful votes
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August 24th, 2015

This is a Chinese wholesaler - if you order from here, you do it for two reasons: Either you want something you don't get outside mainland China. Or you want to save money. EverBuying does both in a very decent manner. But it does NOT deliver fast, and the communication with Customer Support can be funny at times. They do answer, though, and they do get the job done. So I don't really get some of the negative comments here. You don't buy branded stuff in an expensive High Street store of your home country. You buy from a special service far, far away from home. The only reason I don't give five stars is because the information on the website is sometimes misleading - delivery times are almost always wrong.

Service
Value
Shipping
Thumbnail of user malikm9
2 reviews
0 helpful votes
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November 14th, 2016

Placed order recently and I found that company has authentic goods at super prices with free delivery. You do have to be patient as goods will come from China but two to three weeks and you save yourself a bundle

Tip for consumers:
You'll be able to use PayPal so your money is safe

Service
Value
Shipping
Returns
Quality
Thumbnail of user aliera
3 reviews
2 helpful votes
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December 8th, 2015

After exhausting all my options I have just lodge a claim with PayPal to solved the situation on my behalf.
My item has been siting in the processing stage for more then 14 days now even with expedited shipping, which is so strange. I also believe that the communication department is automated because they send everyone the same things as i just found out. This site in my opinion is a fraud.and people should search the net before making a purchase.
Thank God I i used PayPal.

Thumbnail of user abhushang
1 review
3 helpful votes
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August 29th, 2015

Ordered a One Plus Two with Expedited Shipping. First they ask me for some verification ID and I sent them the photos of the payer's card and passport. Yet, it has already been 3-4 days since the purchase, it still shows processing.

There is a reason why I chose Expedited shipping because I want my package to arrive fast and not get delayed unnecessarily in the name of processing.

Also, they take so long to reply.

Please make it fast. Everbuying Team.

Thumbnail of user shaban4
1 review
0 helpful votes
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April 16th, 2015

I discovered everbuying.net on facebook, and started by buying a small item to test. Now, I have purchased 8 items with this company without any bad experience. Products are exactly as described, prices are unbeatable and customer service efficient and fast. One time, I had to cancel an order and I was immediately refunded. Earn points to have discounts is another big advantage. Customers reviews of the products are very helpful to make the best choice.
I am very happy with EB and I recommended it to many friends.

Tip for consumers:
read carefully customers reviews of the products, they are very helpful.

Service
Value
Shipping
Quality
Thumbnail of user lisap159
3 reviews
6 helpful votes
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May 10th, 2016

WARNING!
ahappydeal.com, gearbest.com, everbuying.com, everbuying.net are all the same company. I am pretty sure they have paid people to post the positive reviews, they only allow positive or relatively neutral reviews posted on their site. They sell cheap, more often then not, faulty merchandise. When you have a problem with it (an you will) they will break the law and not take it back despite UK law now stating it is required for online retailers to take returns without even needing a reason for any online purchases within the first 14 days of receiving the goods. They instead offer only store credit so you can buy more of their cheap goods. If you insist on returning it they will make you pay to ship all the way back to China. So basically if you order from them you'll end up losing money and more importantly lots of time from your life.

Thumbnail of user louisc29
1 review
2 helpful votes
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October 3rd, 2014

If there was a -star I would use it. I wish I had read the reviews before I ordered from them. I ordered on Sep 29 and its now October 3 and the item has not yet been shipped. They advertise shipping in 24 hours. Well that's a lie. Never again. I thought they were an American Company but now find out otherwise. I have sent them 4 messages and no reply to either.

Tip for consumers:
Stay clear of this company.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Louis C.,

Thank you for your review. We are very sorry for all the inconvenient we caused. We are sorry the shipment may delayed by the National Day of our country. Could you please provide us your order number? We will help you to check it. Thank you.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Thumbnail of user mgm1
2 reviews
2 helpful votes
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March 19th, 2014

I have ordered several times from Everbuying.com some cell phones and other small items. Everything was perfect - exactly the same items as claimed, no damages and very good quality for a reasonable price. The only inconvenience is the long term of delivery (much more than 25 business days as announced) and the impossibility to track the parcel in flat rate shipping. The customer service is good enough. Overall it's a good site for me.

Thumbnail of user legacys
1 review
0 helpful votes
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March 11th, 2016
Verified purchase

I started using everbuying in 2014 and have never had any major issues with them. They have great items at very affordable prices and are always there to help you when you encounter any issues. The live support is very active and effective especially the one for skype. Shipping is always fast between (5 - 10)days when you choose registered airmail which is free for orders over 40$ and (15-35)days for unregistered mail which are small items with small $ value. You can always choose to add a tracking number by paying an extra 2$ which is always worth it because your item will be sent by airmail. Every item i have bought is always like they described or even better according to me. This is an honest and fair review because on further research i have found that most negative reviews are written by rival companies and people who have not tried to work out a solution for their experience..

Thumbnail of user lynns28
1 review
0 helpful votes
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March 15th, 2014

Even after reading several rather negative reviews about this website, I decided I'd place a small order and check them out for myself. So I ordered a couple of items and after my purchase arrived, I was so impressed with the quality vs. price, that I immediately placed another order. Although the first order took about 3 weeks (from the day I placed it) to arrive, I did not feel that was unreasonable, especially since the shipping was FREE! You just need to have patience and take everything into consideration when you order from this website. Overall, I would definitely recommend Everbuying.com!

Thumbnail of user isolentokka
1 review
0 helpful votes
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January 19th, 2016

I want to share the experience of shopping online everbuying
The seller has proved itself very well.
Excellent customer support, excellent service.
Many products at good price.
Fast shipping.
So far, I like everything!

Thumbnail of user scottm86
1 review
0 helpful votes
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August 3rd, 2014

If this was a legit company they would not only give you an email to respond to but a phone number also... Gees, people just can't help screwing others. Is it really all about money everbuying! This company sounds like its from a house...

Thumbnail of user everbuyinge
everbuying e. – Everbuying.net Rep

Dear Scott M.,

Thank you for your review. We sincerely apologize for your problem. I would appreciate you could contact us about the problem of your order, we will help you to check the problem and fix it. Thank you for your cooperation and understanding.
Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Thumbnail of user samtens
2 reviews
0 helpful votes
  • Send Message
April 21st, 2015

With a great variety, the dealer offers excellent discount prices on different items for everyday life. Secure purchase and direct customer service makes it easy for the customer to trust in quality and warranty. Cons is that shipping takes really long and sometimes even it takes one weeks to start shipping items. But I got all my orders without any custom problems.

Thumbnail of user mustafavsandali
1 review
2 helpful votes
  • Send Message
January 21st, 2016

I find everbuying easy to use and their buyer protection is really good.
Very pleased with not only a large selection of luxury goods, but also all the little things at the best prices.
Detailed description of each product, responsive staff.
The best place to buy Chinese goods!

Thumbnail of user triciab1
1 review
1 helpful vote
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December 25th, 2013

I placed an order for merchandise on Dec 16,2013 with expedited shipping so that it would arrive by Christmas for my children, The company took my payment of over $90.00, but as of today Dec 23, it still says processing. I submitted a complaint ticket to customer support and they tell me 2 days before Christmas that my merchandise is out of stock. Not so good. Gonna have disappointed children for Christmas this year because I spent my last dollar on these gifts.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Tricia B.,

Thank you for taking your time to write your review. We really appreciate it. I want to extend my sincere apologies for the inconvenience you have experienced.

Some items on our website sale so hot that they are out of stock when you place the order. And we need time to get them back in stock. Expedited shipping just means the item can arrive you in 3-7 business days after we sent out the package, it does not include the processing time. The total delivery time is the processing time and the shipping time. We are so sorry for the inconvenience.

If you cannot wait for the items, we can cancel the order and refund all the money to your account. And we would like to give you some other compensation for the problem,

Once again, we are sincerely sorry about the inconvenience that we caused and hope to get your understand.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758
aftersale01@everbuying.com

Thumbnail of user anae21
1 review
1 helpful vote
  • Send Message
February 23rd, 2016

Make some many orders at Everbuying. I buy phones, tablets android tv boxes and more. Very Satisfied with quality. I recommend. Goods packaged well. Delivery takes normally around 20 days. Delivery with tracking number. I will be shopping again.

Thumbnail of user jamesq1
1 review
0 helpful votes
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April 28th, 2014

Might be a SCAM! I recently spent almost $200 dollars of merchandise from this place(in Korea). I paid using a pre paid card, they took the money out. Then they wanted photo copy of an I. D or passport. Sounds like they are trying to steal my identity as well. It's better to shop on a trusted site than lose hundreds of dollars. BAD mistake on my part thinking I could trust a site that's based in Asia.

Thumbnail of user everbuyinge
everbuying e. – Everbuying.net Rep

Dear James Q.,

Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to the inconvenience.

For the big order which amount is higher than 100usd, we normally will confirm the payment information again. This is for the financial secure due to we have encounter some cheaters who stolen the customers’ credit card or visa card to place the order and pay the payment.
To avoid this problem and protect the money of the customer, so we will ask the customer to provide the photos of the credit card and something can provide the customer’s identity. We do need the exact valid number in the card, the customer can hide some of them before they send the photos and we do not want to use the information to do the thing more than confirm the payment.
Thank you again for bringing these matters to our attention.And we are really sorry the inconvenience make you upset.

Kindly
Everbuying Customer Service Manager
aftersale01@everbuying.com

Thumbnail of user nicollem
1 review
3 helpful votes
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August 18th, 2011

Excellent communication and they have been happy to answer my questions even though I have only done a small order so far. Items I ordered actually exceeded my expectations as they were nicer than looked in pictures. Postage time was as expected and quite reasonable for international order. I will be ordering with them again

Thumbnail of user karessas
1 review
2 helpful votes
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April 16th, 2015

I purchased two smart watches from this site and wondered why free a couple of days my order did not say shipped. I wrote the help team and they said they were out of stock and that I can choose another item or wait a week tell stock is back in. I've replied so many times with the other etch I wanted to order and nothing. I've asked for a refund and nothing. They really let me down I'd beware.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Karessa,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.

We have replied to your ticket, please check later and reply back to us, we hope we can solve this soon.

Thank you again for bringing these matters to our attention.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Best Regards
Everbuying Customer Service

Thumbnail of user kimtyl
1 review
1 helpful vote
  • Send Message
August 28th, 2013

I ordered a smartphone with a SD card a couple of weeks ago. Everything was "in stock" but after a couple of days, the order was still "processing". I asked everbuying why it took so long to ship my package (I also payed extra for "expedited shipping") and they told me one item was out of stock...
Finally, I received an email saying my order was "shipped out" via DHL but it has been 3-4 days the package is stuck in Singapore...
I don't even know if the package will arrive one day...

Thumbnail of user everbuyinge
everbuying e. – Everbuying.net Rep

Dear Kim-Ty L.,

Thank you for taking your time to write your review. We really appreciate the feedback. I want to offer my sincerest apologies to the inconvenience.

Some items on our website are so welcome that they may just out of stock after you pay the payment. So we will need few more days to get them back in stock

We are really sorry for the issue and thank you for your feedback again.

Kindly
Maple

Everbuying Customer Service Manager
1-530-758-3758
support@everbuying.com

Thumbnail of user brianp89
2 reviews
5 helpful votes
  • Send Message
June 16th, 2016

I have bought several items from Everbuying. Quick to ship out, but takes a month to receive items. Packaging for shipping however is terrible. Your item is placed in a plastic bag and labeled. That's all. Just a plastic bag. If you order something that will not get damaged by rough handling you're okay, like a pillow. Ordering a watch? Not good as it arrives broken and not working. They do refund purchase to your wallet so you can buy something else. But waiting a month and getting broken items is a waste of time.

Thumbnail of user kerrik3
4 reviews
2 helpful votes
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October 14th, 2013

I ordered a 7 inch android tablet 3 weeks ago I got it for my sisters birthday a week before her birthday, so I got it on sept. 28 I got an email saying it was sent out the first friday oct. 4. First of all it should not take that long to ship out. I got 3-5 day shipping tracking order comes up with nothing and today is oct. 14. These people have a horrible website and I will never use it again.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear kerri k.,

Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.

We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.We cannot apologize enough for any inconveniences this may have caused you... or any of our customers.

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable. Thank you again for bringing these matters to our attention.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758

Thumbnail of user lesleyt4
1 review
1 helpful vote
  • Send Message
October 10th, 2013

Placed an order on sept 15 2013 and paid extra for expedited shipping. Funds were deducted from my account and item never shipped. Submitted a complaint a few days ago and my item just now shipped
October 8 2013. Poor customer service! Why pay extra for expedited shipping if they are going to wait 3 weeks to ship it out?!?! I also purchased a iPhone portable charger in the past. I used the charger 5 times and it broke! What a waste of money!

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Lesley T.,

Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.

The items in your order maybe just out of stock after you paid the payment due to they are so hot sale. And we were having holiday for National Day last week, so the prepare time of the items would delay. We are really regret for the inconvenience. We would contact you for the problem of the broken items. We would fix the problem for you. I appreciate that you could keep contact us about the problem.

Thank you very much for your patience and feedback.

Kindly
Maple
Everbuying Customer Service Manager
1-530-758-3758

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Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...

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Thumbnail of user nicoleh12
Mira L.

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