• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user rickj129
1 review
0 helpful votes
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June 8th, 2014

Can't edit custom product once it's in the cart had to keep doing rebuild

Thumbnail of user williamb1318
1 review
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December 25th, 2016

I love you guys but you've messed up my order twice on Christmas

Thumbnail of user khalidt2
1 review
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August 23rd, 2014

It's smooth and organized which makes for A good shopping experience! :D

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Thumbnail of user ryleyh
1 review
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Thumbnail of user mattm391
1 review
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August 21st, 2014
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Thumbnail of user duranb1
1 review
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August 6th, 2014

Easy to use ordering layout, and also really in depth options for controller personalization

Thumbnail of user jimmiew32
1 review
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August 20th, 2014
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Thumbnail of user patrickb499
1 review
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November 30th, 2014

Very nice, would like to see some more basic shell options and adding another layer.

Thumbnail of user hunterf13
2 reviews
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August 18th, 2014

Mods will not activate... I have contacted evil controllers and am waiting on a response.

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Thumbnail of user johnv465
1 review
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August 1st, 2014

Easy step-by-step process. Now waiting to see how long the turnaround is on my order.

Thumbnail of user nicolet241
1 review
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November 27th, 2014

It's been all very exciting, I just wish there was one here in Aus :)

Thumbnail of user ashleyl254
1 review
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September 10th, 2013

It would have been better if you had a gold controller skin.

Thumbnail of user yanr6
2 reviews
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July 31st, 2014

Quick and painless, just the way shopping online should be.

Thumbnail of user williamg590
1 review
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July 30th, 2014

I searched through two other companies and finally decided on your superior controller.

Thumbnail of user dustonl1
1 review
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July 29th, 2014

It's was great but i'll need instructions on how to use master mod

Thumbnail of user germanp10
1 review
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November 21st, 2014

I have good experiences with EC just a little slow to deliver the controller.

Thumbnail of user doreenf22
1 review
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Thumbnail of user chrisi60
1 review
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Thumbnail of user shellier7
1 review
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November 3rd, 2014

The site is easy to navigate... great service so far

Thumbnail of user phild373
1 review
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July 18th, 2014

Good web site layout, waiting to see results of the delivery & product itself.

Thumbnail of user cameronr163
1 review
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July 18th, 2014

Love being able to see what the product will look like before making a costly investment.

Thumbnail of user darryli9
1 review
0 helpful votes
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October 31st, 2014

If this controller works as advertised then You will hear from me again.

Thumbnail of user marky127
1 review
0 helpful votes
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Thumbnail of user kyles468
1 review
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September 17th, 2013

Page loads slow, prices are crazy but i hope my product is good

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Thumbnail of user angelov22
1 review
0 helpful votes
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September 2nd, 2013

Easy to navigate through the menus. Had no trouble ordering.

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 16 hours

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