• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.3 stars from 3,713 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 16 hours

Positive reviews (last 12 months): 78.5%
Positive
106
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,713)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
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1 review
0 helpful votes
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March 21st, 2017
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1 review
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Thumbnail of user bradb251
1 review
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March 18th, 2017

Excellent customization interface, can't wait to receive mine!

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1 review
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1 review
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1 review
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Ruth Q.
1 review
0 helpful votes
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January 27th, 2014

How can I answer these questions until after I've received the product?

Thumbnail of user ericf268
1 review
0 helpful votes
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February 26th, 2014

Had to register twice. Lost cart once. Registration process was unnecessarily difficult.

Thumbnail of user peterd74
2 reviews
6 helpful votes
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June 12th, 2015

Item arrived at my house in 2 days from purchase date and is totally just what I expected.

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Thumbnail of user dustina48
1 review
0 helpful votes
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March 20th, 2017

Great quality product. Easy to understand and quick turn around. Thank you!

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Thumbnail of user kennethh443
1 review
0 helpful votes
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March 25th, 2014

I heard nothing but good thing about your site. Can't wait for my order.

Thumbnail of user juana226
1 review
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March 18th, 2017

Looks amazing so far! Can't wait to get my hands on it!

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1 review
0 helpful votes
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Thumbnail of user tobyg33
1 review
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March 3rd, 2017

Loved all the options. Looking forward to using my new controller

Value
Shipping
Quality
Thumbnail of user wayner128
1 review
0 helpful votes
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May 6th, 2014

Still need to learn how I can send back an incorrect order.

Thumbnail of user amandaj219
1 review
0 helpful votes
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December 12th, 2015

Waiting for product. Need an answer from customer service. Sale price was deciding factor so far

Thumbnail of user patrickr181
1 review
0 helpful votes
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February 7th, 2017

The experience was amazing still waiting on create your own xbox elite

Thumbnail of user brandonw259
1 review
0 helpful votes
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March 24th, 2014

Lots of choices easy, hope the product is everything we expect...

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Joseph G.
1 review
0 helpful votes
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February 3rd, 2017

This will be the third controller I purchased from evil. They are amazing! And make great gifts.

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1 review
0 helpful votes
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1 review
0 helpful votes
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Paul P.
1 review
0 helpful votes
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Thumbnail of user joseo82
1 review
0 helpful votes
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February 4th, 2017

Good quality on products. I would recommend to any gamer.

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Thumbnail of user stevenn122
1 review
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January 9th, 2017

I've bought a controller from you all before and was satisfied

Thumbnail of user andresy2
1 review
0 helpful votes
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January 29th, 2017

Really like the interface. Wish you had more promotions for your product

Value
Shipping
Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 16 hours

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