• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

4
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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

Rating

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user jorgex
1 review
0 helpful votes
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April 5th, 2014

I always wanted a mod controller now i finally got one!
Just i wish i had a little more money to make it more awesome with the white fire look but I'm happy with this!

Value
Shipping
Quality
Thumbnail of user nickd339
Martha T.
1 review
0 helpful votes
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November 29th, 2013

I contacted the company a few days before black friday and they let me know that they would be having a sale and how long it lasted. It saved me $**. I appreciated their honesty.

Thumbnail of user haroldc74
1 review
0 helpful votes
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June 3rd, 2016

Great details, just had a little trouble trying to match the orange of the controller to my sticks. Witch i never got to change because the orange was off. But other than that great website.

Thumbnail of user nathanh858
1 review
0 helpful votes
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November 23rd, 2023
Verified purchase

Purchased multiple One hand controllers from your selfs 1 PS4 model and 1 PS5 more recently to help my disabled partner play video games and she absolutely loves her new ps5 controller as it looks amazing and functions perfectly

Reason I chose this business:

Because Evil controllers are one of the Few if not only companies that make accessible console controllers for players with limb differences

Thumbnail of user richardl709
1 review
0 helpful votes
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November 13th, 2013

Easy to use website. I don't care how fancy it is, just that I can look for what I want and get it and your website does that! Tired of companies that are all flash and no service or quality.

Thumbnail of user kawikam2
1 review
1 helpful vote
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November 3rd, 2021
Verified purchase

Website was easy to navigate, with easy payment and shipping. Controller is made from solid material, comes with a instruction pamphlet, and works great with my BF games.

Reason I chose this business:

Evilcontrollers have solid reviews which was the driving force to select a controller for my FPS games.

Value
Quality
Thumbnail of user samj287
1 review
0 helpful votes
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January 28th, 2014

Was satisfied with the options to choose from, had everything ive been wanting for my controller, i like how you can change colors for everything on the controller

Thumbnail of user lindah1083
1 review
0 helpful votes
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January 15th, 2014

These look so epic! Look great but just a small thing, could u guys add gold buttons, gold triggers and a gold shell the Xbox one controllers but those are just suggestions my experience was great :)

Value
Shipping
Quality
Thumbnail of user sanderp6
1 review
0 helpful votes
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August 1st, 2021
Verified purchase
• Updated review

Super easy and a top of the line product, very quick with the orders.
Iam living in the netherlands and i had my costum Evil controller within 2 weeks.
Love you guys keep up the good work

Reason I chose this business:

Because they are the best, and i hate scuf controllers because they are a scam.
There controllers break in 2 weeks.
Ripoff.
And i just love the name

Value
Quality
Super easy
June 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because they are the best

Thumbnail of user aarons316
1 review
0 helpful votes
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October 14th, 2014

My sticks broke in my controller, but after a quick live chat with one of the employees, i realized i could just have the sticks shipped here and fix it myself. I purchased the sticks right away

Service
Value
Shipping
Quality
Thumbnail of user davidr3689
1 review
0 helpful votes
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July 15th, 2021
Verified purchase

I always use this controller for apex or any other 3rd or 1st person shooters game, and so far its a huge difference. Back button feel more better then a scuf controller they don't feel cheap either.

Reason I chose this business:

I wanted to try out this controller to see the difference between the scuf and the evil and the series 2. So far the evil and series 2 are hands down the best controller I'd recommend to anyone

Value
Quality
Thumbnail of user jamesh1801
1 review
0 helpful votes
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January 13th, 2016

Controller is great. Took a little while to get it, however the person I communicated ewth was very nice and courteous. I appreciate your company and your employees

Value
Shipping
Quality
Thumbnail of user maxt71
1 review
0 helpful votes
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December 6th, 2015

It was good but there were a few glitches etc. I am also unable to check whether I purchased a red PS4 controller travel case added on to my PlayStation remote.

Thumbnail of user danielg520
1 review
0 helpful votes
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March 14th, 2015

Website was unresponsive multiple times and kicked me off of the site. It was frustrating having to restart once you get the look you wanted. Also loading was slow going from option to option.

Thumbnail of user terryc289
1 review
0 helpful votes
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March 29th, 2015

I called to make changes & the guys were so polite & professional. They did exactly as I asked & I received the controller way sooner than expected. I had a very happy Grandson!

Service
Value
Shipping
Quality
Thumbnail of user rebeccam598
1 review
0 helpful votes
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March 26th, 2016

Had issues processing the payment, other that that no problms at all! Great customer service. The product we recieved was amazing and came faster than expected

Value
Shipping
Quality
Thumbnail of user jimmyh116
1 review
0 helpful votes
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December 7th, 2016

I started off aggitated with my purchase but after reciveing a message from their customer support, my whole attitude changed. I was credited 10% for subscribing.

Thumbnail of user kouheis
1 review
0 helpful votes
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April 21st, 2021
Verified purchase

It was my first time shopping for an overseas product, but thank you very much for your kindness.
I want to use it again.
I look forward to working with you

Service
Value
Quality
Thumbnail of user billd267
1 review
0 helpful votes
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September 15th, 2014

Loved it! Contacted them through every way possible. Live chat, phone, and email. Wanted to make sure I got everything the way I wanted it, and they answered all my questions.

Value
Shipping
Quality
Thumbnail of user ryanx5
1 review
0 helpful votes
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March 10th, 2014

I ordered a master mod controller for the xbox one with a custom design aswell and it performed great and no problems and not only that it looks sick love it!

Value
Shipping
Quality
Thumbnail of user lisaw665
1 review
0 helpful votes
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November 27th, 2013

Changes in the website were a little frustrating between choosing custom controller and actually placing order. Some things were available one time then the next time on website they were not.

Thumbnail of user johne667
1 review
0 helpful votes
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October 3rd, 2013

Really wisht there was a awy to buy trigger stops separately from inside a controller. I would love to give you my business but I have had to go to Amazon for those! Cheers! Amazing backplate!

Value
Shipping
Quality
Thumbnail of user chadf57
1 review
0 helpful votes
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December 15th, 2013

Tried to make the top part white but couldn't figure it out, so please modify my order to be white on top trim if possible. Call if more money.
Thanks,
Chad Felix

Thumbnail of user robertw1189
Dorothy T.
1 review
0 helpful votes
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December 5th, 2016

I bought one of these along time ago for my xbox360 and i had no problems with it. I'm glad i remembered about this for my little bro he will be ecstatic

Thumbnail of user johnv466
1 review
0 helpful votes
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February 17th, 2015

I ordered a wii u pro controller for a dear friend of mine as a surprise; she absolutely loved the finished product and is the envy of all her Smash tournaments :)

Value
Shipping
Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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