• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user dominico20
1 review
0 helpful votes
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September 20th, 2015

These are my opinions so far. This may change based on time it takes to receive item and my satisfaction with the product.

Thumbnail of user williamp992
1 review
0 helpful votes
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December 1st, 2014

Was quick and easy to place now it all depends on the delivery time to see if i actually got my moneys worth

Thumbnail of user peterm826
1 review
0 helpful votes
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December 5th, 2014

I did the send in, and got no instructions, follow up email or anything, so that was a bit confusing. Everything was good

Service
Value
Shipping
Quality
Thumbnail of user luisdanielo
1 review
0 helpful votes
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September 1st, 2013

Fairly simple navigation for parts needs comment section I'm located in Az and can pick up my parts direct instead of paying shipping

Thumbnail of user aaronp143
1 review
0 helpful votes
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December 24th, 2016

Very easy to navigate. Excited to see what my creation looks like in person, and Rapid Fire should be a lot of fun.

Thumbnail of user christinar178
1 review
0 helpful votes
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December 30th, 2014

Very good so far but not liking how it doesn't start at an appropriate price. Like the price of regular controllers in stores.

Thumbnail of user andrewd518
Amanda A.
1 review
0 helpful votes
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November 8th, 2013

It took 3 tries to be able to finally check out - something is not quite right there. Other than that, I was satisfied.

Thumbnail of user noahb242
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Everything came exactly when and how i expected it to! Very much recommend, you will not regret it. My best purchase of 2022

Value
Quality
Thumbnail of user markoj17
1 review
0 helpful votes
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January 27th, 2022
Verified purchase

Its a great controller. But it stopped working Justin alter few month of use. For The money, it should be more reliable.

Reason I chose this business:

It was available at the time.

Service
Value
Quality
Thumbnail of user tomecalmd
1 review
0 helpful votes
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June 6th, 2017

Wonderful. Called about a question, and customer service took the time to call me back and answer all my questions. Very helpful!

Thumbnail of user seanv36
1 review
0 helpful votes
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April 7th, 2016

Called in and got great advice and tips on exactly what controller to get for specific games. Really appreciate the amazing service!

Thumbnail of user allisony9
1 review
0 helpful votes
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May 7th, 2014

My shopping experience was super awesome. Maybe get more selection for the face&back plates but other than that everything was just dandy

Thumbnail of user traceyp81
1 review
0 helpful votes
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May 12th, 2014

Received my product much faster than I expected & found the quality to be excellent. Have already recommended your site to others.

Value
Shipping
Quality
Thumbnail of user josed212
1 review
0 helpful votes
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October 6th, 2020
Verified purchase
• Updated review

Times I feel no difference or not sure what turn in and activated just a bit confused first time having a mod

Reason I chose this business:

Customize for me no tools required

Value
Shipping
Quality
Easy smot understanble
August 11th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Customize for me no tools required

Thumbnail of user ryanh414
1 review
0 helpful votes
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November 2nd, 2014

Shipping is a little high considering the amount of money spent, but this is my third controller and no complaints thus far

Thumbnail of user demetriusj9
1 review
0 helpful votes
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January 17th, 2017

Had exactly what I wanted could use a little bit more description in the features other controller other than that good site

Thumbnail of user debt45
1 review
0 helpful votes
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June 30th, 2014

Quite easy to order through this site. Good options. Would be nice to have shipping prices for international in the FAQ sections.

Thumbnail of user stevena228
1 review
0 helpful votes
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April 27th, 2014

Super easy to sign up and buy this awesome controller! Gave me a 5% discount to follow them on twitter, great idea helps both of us out! GET YOUR CONTROLLER TODAY!

Thumbnail of user michaelc2185
1 review
0 helpful votes
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December 14th, 2015

Charging for shipping insurance on a controller like this is bad mojo. Your site is fairly easy to negotiate and select options.

Thumbnail of user nathanv30
2 reviews
0 helpful votes
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March 14th, 2015

Very easy navigation for anyone, Many different customize options available for the customer, overall great! I cannot wait to get it

Thumbnail of user cooperi1
1 review
0 helpful votes
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June 29th, 2014

Really good, but I suggest you make a $9.00 bumper it would have made my controller perfect but its still great.

Thumbnail of user lisah875
1 review
0 helpful votes
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September 15th, 2015

My grandson knew about your website. He wanted a new controller, so I ordered from you. He is delighted with it.

Value
Shipping
Quality
Thumbnail of user gabrielo28
1 review
0 helpful votes
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March 19th, 2014

Super Awesome! Quick, easy, and interactive to the point of exciting and not annoying. I am extremely satisfied so far! :)

Thumbnail of user justinc285
1 review
0 helpful votes
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April 8th, 2015

The controller creator system is a really cool way of seeing and controlling exactly what you want your controller to be

Value
Shipping
Quality
Thumbnail of user aidenp10
1 review
0 helpful votes
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February 16th, 2015

Many of my friends have told me about this awesome website. So i thought i might as well try it out.

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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