• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user davidb3124
1 review
0 helpful votes
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December 1st, 2014

Great looking controller. Can't wait to get my hands on it. A little expensive but hopefully worth it

Thumbnail of user mikeh1000
1 review
0 helpful votes
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July 15th, 2014

You guys are awesome but i have a suggestion, you should start making controllers themed to video games

Value
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Quality
Thumbnail of user chriss1651
1 review
0 helpful votes
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May 15th, 2015

Just the mock up but the creation team has been very cooperative and helpful in designing my controller

Thumbnail of user biagior13
1 review
0 helpful votes
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September 16th, 2015

You guys are amazing. Your website setup is the best from the other controller websites ive been on!

Thumbnail of user benb405
1 review
0 helpful votes
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December 1st, 2014

Great for customization, but colors come and go off of site quickly, frustrating if looking for specific combination!

Thumbnail of user candicea45
1 review
0 helpful votes
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December 10th, 2016

Pretty easy, although when you change a choice, you basically have to start over which is incredibly frustrating.

Thumbnail of user georgem777
Linda G.
1 review
0 helpful votes
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December 20th, 2014

I was able to customize a controller that suited me, provided what I wanted and provides quick shipping.

Thumbnail of user abelm84
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

The controller came in a darker shade of colors than how it was advertised on the websites pictures.

Value
Quality
Thumbnail of user antwanm28
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Love the control so far. Wish I could add added resistance on sticks but perfect combo controller so far

Thumbnail of user justoa
1 review
0 helpful votes
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June 14th, 2015

Had some problems with my payment information even though everything was correct. Otherwise it was all very good.

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Quality
Thumbnail of user jamese388
1 review
0 helpful votes
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January 30th, 2015

I like your options, but overly pricey. Other than that I haven't played with a evil controller yet.

Thumbnail of user crism41
1 review
0 helpful votes
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April 24th, 2021
Verified purchase

I paid over 400$ for a controller that im not happy with and the. Customer Service is even worst. If i could get a refund i would do it so fast.

I tried contacting them to see if i can get someone to call me but nope.

Reason I chose this business:

Because i thought thwy was cool but i was wrong

* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Value
Quality
Thumbnail of user andy.
0 reviews
0 helpful votes
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December 30th, 2021
Verified purchase

Amazon Login Failed, but I filled in the form. When I recited the product it was exactly as advertised and now we and my one handed (one good hand) wife and I can play some hockey on the PS4

Value
Quality
Thumbnail of user ralphf73
1 review
0 helpful votes
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December 18th, 2013

My shopping experience is good in all, but I try to order a remote with PayPal and it wasn't working on options I tried for PayPal it shows on my orders the order was canceled (ORDER #*********)and I had used my discount code JURHERNOG on that order, so I wasn't able to really use it and that order got canceled and I can't use it again. So I just did a new order without that discount Code. :( :( :( :( :( :( :( :( :(

Thumbnail of user jakeh127
1 review
0 helpful votes
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June 21st, 2015

Easy to use and cool previews, only thing I could ask for is color choice for plastic around the Xbox button. This controller is awesome!

Value
Shipping
Quality
Thumbnail of user tashay4
1 review
0 helpful votes
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February 1st, 2017

There was a problem with my billing address on my bank's end, but I got it figured out, everything on the site went super smoothly.

Value
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Quality
Thumbnail of user ariny
1 review
0 helpful votes
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November 22nd, 2014

Good need to be more clear cases and less set ups but everything else looks great so far want to get my controller and play

Thumbnail of user brandonm265
1 review
0 helpful votes
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February 11th, 2016

I must say it's an amazing controller. I was extremely pleased with the quality and service evil controllers has provided. I definitely will be back!

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Shipping
Quality
Thumbnail of user matthewl370
1 review
0 helpful votes
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April 1st, 2014

At first there was some confusion on my end, but they emailed me back and helped me with what to do and fixed the problem.

Thumbnail of user deang77
1 review
0 helpful votes
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May 24th, 2017

Had some problems with the controller. Called tech support and my issue was handled promptly. Can't wait to get it back and try it out.

Value
Shipping
Quality
Thumbnail of user coltonl6
1 review
0 helpful votes
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May 21st, 2014

Pretty Nice site overall. My controller came with both the thumb sticks dirty and ripped up, Up on the D-pad did not work at all.

Value
Shipping
Quality
Thumbnail of user mikef614
James F.
1 review
0 helpful votes
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December 19th, 2013

well it was very simple to get the controller. but a hole bunch of
advertisments and i didt like that but if it wasent for that i would of rated it a 5 5 5

Thumbnail of user loris471
1 review
0 helpful votes
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November 28th, 2016

Your shipping charges to Canada are too high. You should have the option of being able to ship cheaper via USPS.

Thumbnail of user rodgq
1 review
0 helpful votes
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November 3rd, 2014

Thanks guys that was ace. Only thing I couldn't get is ABXY buttons but otherwise you've got a sick site & looking forward to receiving my new pad! & you deliver to the UK, AWESOME!

Thumbnail of user gilesx1
1 review
0 helpful votes
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January 5th, 2014

This page was very accessible/clear to understand great layout and color scheme very satisfying experience so far.

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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