• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

4
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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

Rating

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Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user johnn659
1 review
0 helpful votes
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December 8th, 2016

This is my second controller I'm buying from EVIL. Best place to get a modded controller and very reliable

Thumbnail of user bettyw171
1 review
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May 10th, 2016

This is what I had to do cause I lost a bet ;) It is for my 13 year old son

It took him some time to figure it all out but I believe he is happy with the controller

Value
Shipping
Quality
Thumbnail of user mikei69
Tom K.
1 review
0 helpful votes
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March 3rd, 2015

Thank you so much its been years if this controller is amazing I'm definetly getting an xbox one modded controller!

Thumbnail of user lyndenj1
1 review
0 helpful votes
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February 18th, 2015

Exellent customization options. Great pricings but add shipping option of standard to reduce price. Otherwise in all great service here!

Thumbnail of user aaronh254
1 review
0 helpful votes
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December 26th, 2013

Only complaint on shopping experience is there needs to be more info on the site about what mods are in the master mod and what games they work on.

Thumbnail of user randled
1 review
0 helpful votes
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March 5th, 2015

This is my first bought controller but ive always wanted on i love your designs an gaming is a big part of my life so this place is perfect

Thumbnail of user skylaro1
1 review
0 helpful votes
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February 14th, 2014

Well, beside the fact I want to cry about how much I just spent on a controller. It has gone well. Everything is, nice and neat, and well organized.

Thumbnail of user ilyzas1
1 review
0 helpful votes
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November 16th, 2014

This website is easy to guide through. It helps a lot to be able to see what i am buying before i make my purchase

Thumbnail of user allanx2
1 review
0 helpful votes
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November 23rd, 2013

A friend showed me this site and had a controller created. Once i seen it in person i knew i needed to get one myself

Thumbnail of user coltonw25
1 review
0 helpful votes
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April 29th, 2021
Verified purchase

The mod works great and easy to use just didn't receive any of the custom add ons to the controller that I paid extra for

I emailed about not receiving the custom buttons on my controller and never heard back

* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Quality
Thumbnail of user kirbyy
1 review
0 helpful votes
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May 21st, 2014

Love the ability to have a mock up of the controller done for a fee, that is then applied to your final order. Thanks you.

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Thumbnail of user lochieh
1 review
0 helpful votes
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May 12th, 2014

This is a great website! I would definitely recommend this to other people I just bought a sticker bomb controller. Thank you so much! :D

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Quality
Thumbnail of user charlesb762
Michael R.
1 review
0 helpful votes
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June 1st, 2015

had a problem with my credit card said my number didn't match the card when i just used it. but just decided to use pay-pal.

Thumbnail of user marissaj20
1 review
0 helpful votes
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November 27th, 2013

Don't like that you can't edit your controller once it's in your cart to go back and add something. You have to start all over

Thumbnail of user roberts2303
1 review
0 helpful votes
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January 29th, 2014

Very excited about my order! I would love to see more colour options and variations in the future.

The process was very easy and fun.

Thumbnail of user chrisj393
1 review
0 helpful votes
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January 20th, 2014

It was amazingly easy. I am a repeat customer and it is hands down the best site and easiest to build your own and use.

Thumbnail of user mattc286
1 review
0 helpful votes
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March 8th, 2015

Known about the company for years, needed some replacement parts for my controller for PC gaming and decided to upgrade and make a few changes!

Thumbnail of user alynh
1 review
0 helpful votes
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December 19th, 2013

I heard of this site on the YouTube channel Vsauce3 game lut. The shopping experience was quick and easy.

Thumbnail of user johnnyk36
1 review
0 helpful votes
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April 2nd, 2014

Great service neat cotroller creator service as well it goves you a awesome idea of the product your purchasing

Thumbnail of user baileya19
1 review
0 helpful votes
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February 14th, 2014

I had an idea about what i wanted but when i saw the options i changed my mind and got a nicer and better looking one cheaper than i was planning on!

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Quality
Thumbnail of user freda238
1 review
0 helpful votes
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November 15th, 2014

Talked to Jason on the phone answered all questions and was a great help. Controller creator was easy to use.

Thumbnail of user virginiam194
1 review
0 helpful votes
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December 1st, 2013

It was absolutely great. Amazing service with everything i wanted. Thank you and happy gaming. Go Dawgs! I love you.

Thumbnail of user alexisk70
1 review
0 helpful votes
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January 3rd, 2017

Everything was simple and easy, just when it shows what games are compatible needs to be updated to recent games.

Thumbnail of user tjk11
2 reviews
0 helpful votes
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December 31st, 2016

Your site was much easier to use than other custom controller websites. And your site explained the options more thoroughly.

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Shipping
Quality
Thumbnail of user cedrickg2
1 review
0 helpful votes
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August 29th, 2014

You guys had the most choices to customize my controller to my liking. Thanks for making this an easy experience.

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Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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