• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,905 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user chrisx24
1 review
0 helpful votes
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March 13th, 2014

I rate shopping experience 3 stars just due to disappointment I could not find the option of buying the buttons that look like bullets. But Great so far.

Thumbnail of user parkerr12
1 review
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December 21st, 2013

Multiple issues completing the order/not mobile friendly/very frustrating. I would have shopped somewhere else after third attempt on the mobile phone but my son wanted this particular model

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Thumbnail of user andriao1
1 review
0 helpful votes
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May 25th, 2014

Had trouble checking out the first time and a note came up saying that something went wrong on your end. Second time around, I had no issues and was able to make my purchase.

Thumbnail of user rudyn13
1 review
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December 20th, 2013

Hmmm master mod controller was way way way out of my league I do have some simple ideas for a plug and play option for us older generation just two switched slots that are pre loaded so simple ;)

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Thumbnail of user jennifers1099
1 review
0 helpful votes
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October 1st, 2015

Great experience online, ordering good, experience customer service great. I did have a problem with our controller coming in the estimated shipping date that we paid for.

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Thumbnail of user troyd73
1 review
0 helpful votes
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January 6th, 2014

Very cool products and accessories. Would be a lot better if Evil Controllers would add trigger stops, paddles, and more color options. But overall best controller site

Thumbnail of user ryanu15
1 review
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November 30th, 2013

Really great quality controllers, and I was quite surprised at how fast it was delivered to me. Prices are a little expensive, but it's completely worth it.

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Thumbnail of user racheld499
1 review
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April 3rd, 2015

Easy to create custom controller. Tons of options! The only thing I didn't like was no purple chrome option for the Xbox 360 controllers or else I would have got two controllers (:

Thumbnail of user jackg236
1 review
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March 10th, 2014

I've already made a purchase from here before, my controller lasted me a long time. I have also referred a friend who has bought 2 controllers. Thanks.

Thumbnail of user garyg396
1 review
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December 4th, 2013

Very good shopping experience overall. This is a Christmas gift hopefully all goes well. I will be back for more and looking for specials. Thanks very much.

Thumbnail of user austinm123
1 review
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April 30th, 2016

The website is very user friendly and after playing with it i was satisfied to create my own custom controller, looking forward to receiving the final product

Thumbnail of user dyland43
2 reviews
0 helpful votes
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December 25th, 2013

If everything works out all right, since I paid for priority shipping and handling (2-3 days), if I get it within that time, This will be a great rep for you in my opinion. Hopefully I am satisfied!

Thumbnail of user jmi1
1 review
0 helpful votes
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March 4th, 2014

This is my third evil controller, I know it will be a bit pricey but the best money can buy. The master mod is the only way to go auto run/ auto scope does wonders for saving the life on you sticks.

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Thumbnail of user dennisa163
1 review
0 helpful votes
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October 30th, 2017

HIGH PRICED BUT IT'S WHAT I ORDERED. STILL HAVING PROBLEMS SETTING IT UP. BEEN IN CONTACT WITH CUSTOMER SERVICE ABOUT IT. A FEW PROBLEMS WE WILL HAVE TO WORK OUT.
SO FAR ON XBOX LIVE IT HASN'T REALLY HELPED ME WIN GAMES. BUT WORKING ON IT.

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Thumbnail of user andreasx1
1 review
0 helpful votes
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September 19th, 2014

I like the site very much, its really easy to navigate and the controller creator is great.
The creation of the controller took about a week, didnt know what to expect since i havent ordered anything like this before but it seems resonable to me.
Delivery by FedEx to your door. FedEx is not very common in sweden but i had a great experiance with them. The driver called me and i was at work so he offered to come by and leave it to me there wich was just awesome (more so cause it was friday)
Overall my shopping on EvilControllers was really good and i will definetly urge more people to do the same :)

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Thumbnail of user bryanf129
1 review
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February 17th, 2014

FYI: I found your site because I found an eBay auction for one of your products. I find XBLA games like Mega Man 9 virtually unplayable on any normal controller from any brand out there. Hopefully this will solve that!

Thumbnail of user masaij1
1 review
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November 23rd, 2016

Dont get me wrong love u guys just the shells paints are priceE a lil high hope yallhave a deal for if u buy from yall again would love to get my girl one but i still love yalls controllers the mods are the best thanks

Thumbnail of user mckenleyh
1 review
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April 23rd, 2014

Good chat support, easy customization steps, I am satisfied with the company so far. The controller works okay, some bugs and kinks but functioning for the most part. The paint looks terrific!

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Thumbnail of user chriss1648
1 review
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October 7th, 2014

Locating items i want was very time consuming and confusing because of some features that are/are not available on some items. Hard to find decent prices.

Thumbnail of user diannm3
1 review
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September 30th, 2014

The site is easy to use. Hopefully the controller will arrive fast and in working condition. We played on several sites before purchasing on evil controllers.

Thumbnail of user rolandm48
1 review
0 helpful votes
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November 16th, 2013

After pressing "go to checkout" and want to go back & show the actual picture of product to family member...(Mom)... you can not... almost cancelled order

Thumbnail of user johnw2007
1 review
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May 21st, 2014

It's been great. I was looking for custom controllers on different websites on this has been the best quality and most inexpensive site yet. Well done

Thumbnail of user carlf233
1 review
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July 12th, 2021
Verified purchase

I enjoy my one handed controller. The thumbstick extension is great because I can use my feet for movement. Although this doesn't allow for the precision that's required for online games like COD, it's definitely viable for offline FPS games like Borderlands 3, so I can still game with the homies.

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Thumbnail of user chipf8
1 review
0 helpful votes
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January 31st, 2015

I found the perfect controller, that glossy Orange wii u pro controller is 100% me, I just hope its the real thing and not a third party controller or I will not be happy and the 5 stars will no longer be 5 stars

Thumbnail of user brailang
1 review
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April 22nd, 2023
Verified purchase

If it's not the master mod purchased and u get just a specific mod it literally won't do what the instructions say after it has been turned off or out of use for a few times

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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