• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user mitchc41
1 review
0 helpful votes
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April 27th, 2014

So far my shopping experience was good. Only problem was trying to figure out taxes on controller prior to purchasing controller. Other than that, good

Thumbnail of user noello
1 review
0 helpful votes
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December 12th, 2013

Was unable to speak to a LIVE person about my order. I had shipping questions. To pay this price for something i should be able to talk to a person via the phone.

Thumbnail of user seanprn
1 review
0 helpful votes
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March 3rd, 2014

It took a while to ship, but it was worth the wait. This controller has a much more accurate D-Pad than the stock 360 controller, it just takes a little getting used to.

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Quality
Thumbnail of user thomasb1019
Melissa R.
1 review
0 helpful votes
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August 1st, 2015

It was easy, although I had to create an account before I could add an item to cart but that may be an android error. All an all, I can't wait to receive the controller

Thumbnail of user joey136
1 review
0 helpful votes
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March 10th, 2015

Love the new site, and that you dont make people buy the mod anymore to get buttons underneath! I love my 2 360 controllers and am happy to move to the new system w/ you!

Thumbnail of user basedbenitos
1 review
0 helpful votes
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July 22nd, 2014

If you want first person shooters to be even more fun then I recommend a modded evil controller. It is a very easy process to make your own modded controller to your liking with many colors and mods.

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Thumbnail of user reyg14
1 review
0 helpful votes
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January 7th, 2017

It was great i just couldnt figure out how to purchase the gripfor yhe controller if u can put the grip on d rear charge me for it since i dont know if it comes with already or not

Thumbnail of user suzanm17
1 review
0 helpful votes
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November 29th, 2013

Thank you so much for helping disabled gamers! I can't believe how programmers are so ignorant about the needs of the disabled community and how many disabled people there are!

Thumbnail of user debbieg199
1 review
0 helpful votes
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August 18th, 2015

My son loves it! My only issue is that he has been unsuccessful in linking it to his xbox wirelessly. If you have any instructions that could help I'd appreciate it.

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Quality
Thumbnail of user steveo357
Rebecca J.
1 review
0 helpful votes
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October 7th, 2014

I loved how easy it were to make own controller, but didn't like that if you tried different things you couldn't take it away so it came on your bill. So I had to start from the start many times :(

Thumbnail of user kaitlynl21
1 review
0 helpful votes
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August 4th, 2015

Very good controller, quality in the triggers seems a bit low as they are loose and the controller shell itself seems a bit loose, other then that it is fantastic

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Value
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Thumbnail of user graceg105
1 review
0 helpful votes
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August 15th, 2014

So far I love the controller creator to see what the parts I was buying would look like and I knew what I wanted then. After that I ordered my parts they came fast but it was very expensive to get and I don't want to order again that much unless I need parts I would get it from your website but the shell that I got its nice but I had a hard time getting the screws in it but otherwise than that I had a good experience.

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Quality
Thumbnail of user davidm2521
1 review
0 helpful votes
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December 20th, 2013

Only improvement would be an estimated delivery date function on your website. Thanks. If you could email me with the delivery date that would be great! Thanks

Thumbnail of user ryans498
1 review
0 helpful votes
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January 2nd, 2014

Really like the "Build your Controller" function on the site. Very easy and really lets you know what the product will look like with the different options.

Thumbnail of user seanq11
1 review
0 helpful votes
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July 15th, 2015

I HAD TO RUN THROUGH THE CUSTOM PROCESS SEVERAL TIMES. EACH TIME I HIT "SEND TO CART" IT WOULD SAY IT COMPLETED AND ASK ME IF I WANTED TO CONTINUE SHOPPING OR PROCEED TO CHECKOUT. IF I PROCEEDED TO CHECKOUT, IT WOULD SAY MY CART WAS EMPTY.

Thumbnail of user rebeccaw2067
1 review
1 helpful vote
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February 6th, 2024
Verified purchase

There should be more obvious option for gift cards and allow for automatic send via email, etc for e-gift cards.

Thumbnail of user isaacj38
1 review
0 helpful votes
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December 24th, 2015

I will determine once I get the product
The controller is not performing as I thought with a particular game. I will do research to see if I have to do additional settings to work properly

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Quality
Thumbnail of user tommywatkinsl
1 review
0 helpful votes
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December 3rd, 2016

Its easy to use and i bought one in the past for Xbox 360 and it was one the best controllers i ever had so i had to get one for my Xbox one now and i cant wait :)

Thumbnail of user kristil50
1 review
0 helpful votes
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May 20th, 2014

My experience was great. The site had exactly the type of controller I was scouring the internet for, and hopefully the shipping and product will be great as well.

Thumbnail of user cierrag4
1 review
0 helpful votes
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January 7th, 2014

I've always wanted a custom controller. I've found that Evil Controllers has the cheapest controllers when I compared the price. I hope the quality of the controller is good as well.

Thumbnail of user garrettf19
1 review
0 helpful votes
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December 3rd, 2013

I got my controller for Christmas so there for I have not used it but I got to look at it just to see if they customized it right and they did so I have not got to see if it works properly but im sure it does!' ;D EVIL CONTROLLERS!

Value
Shipping
Quality
Thumbnail of user michaelp3488
1 review
0 helpful votes
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July 9th, 2021
Verified purchase

The controller is great but paying for the express shipping and being on top of the list is a waste of money. Didn't show up any faster. Besides that the controller is great.

They took quite awhile to get back to me.

Reason I chose this business:

Recommendation

Service
Value
Quality
Thumbnail of user christianj39
1 review
0 helpful votes
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September 28th, 2014

I really enjoyed making the transaction and it was actually quite simple to do. The only problem I had was that I was not able to use my pay pal account to make my transaction.

Thumbnail of user juliep343
1 review
0 helpful votes
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December 13th, 2013

My son could not email me the controller he built like most sites allow therefore he had to come to my house and rebuild the controller he wanted on my computer.

Thumbnail of user johns4911
1 review
0 helpful votes
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June 25th, 2014

I love all the new options. The orange camo is SO bright. I love it. I miss the NOMAD most of all! The user-programmable relocated buttons were really awesome. Please bring it back! ;)

Service
Value
Shipping
Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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