• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user baronobeefdipr
1 review
0 helpful votes
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April 20th, 2014

Decent selection but wish you had more of the buttons in the controller creator available as seperate parts to buy.

Thumbnail of user zacharym82
1 review
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May 21st, 2014

The touch pad was broken when I received my controller, I contacted tech support and sent it back right away

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Quality
Thumbnail of user jeremyh201
1 review
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February 4th, 2014

It was great... had a simple? An someone responded literally within seconds. So yeah as of yet it's ben great

Thumbnail of user justinl327
1 review
0 helpful votes
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January 26th, 2014

The site is set up very well, although I just ordered my controller, I can't really do a product review.

Thumbnail of user bryanj91
1 review
0 helpful votes
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November 18th, 2014

Perfect on Desktop but many levels of hell were passed through first trying to submit my order on an iPad

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Quality
Thumbnail of user haithamj
1 review
0 helpful votes
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November 27th, 2013

This my first time using this website and am loving it so far but i hope you well add a customization for the back of the controller. Thanks

Thumbnail of user alexk306
1 review
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April 5th, 2015

It was great, right when the controller arrived I couldn't wait so I ran down stairs fired up my Xbox and have loved every minute that I've used the controller

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Thumbnail of user allens334
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

I am very satisfied with the controller although the price was a little high and I would have preferred paddles instead of buttons on the PS5 controller.

Reason I chose this business:

Only one offering Ps5 controller.

Value
Quality
Thumbnail of user jackk235
1 review
0 helpful votes
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June 12th, 2020
Verified purchase
• Updated review

Seriously not what I imagined. The "sweatproof" controller grip is disgustingly cheap. You even have to put it on yourself. They don't apply it for you. For 200 dollars they should. Not to mention the price of the grip alone is so disgusting for what it is. It's like the puzzle piece foam things you sat on in preschool and kindergarten. Absolutely disgusting. I hate scuff controllers so I thought I would give this company a try. I would rather buy a scuff that break vs this. I ordered the remapping buttons (not paddles) totally not natural. The buttons are so low compared to how i hold my controller. I barely even use them. I'm shipping the controller back for sure. Very disgusting overall experience. Buyer beware... the only good thing about the controller is x square triangle circle buttons have a very fast press in time. The triggers sound like a mouse. So it gets really annoying really fast. I have the Bose QC35ll. But I would rather listen to the game through my harman kardon 7 channel surround system setup (klipsch speakers) cuz it sounds way better. Also if you play rocket league. Be aware the triggers are basically a mouse clicker. So you are either 100% or 0%... no pressure. U can't just go slow or semi fast...

Reason I chose this business:

I hate the paddles on all the other websites. I have a tight grip on my controller and the remapping buttons on this website looked perfect. I also love the 66% faster button idea. And I wanted a controller that wouldn’t break in 2 months just like my brothers scuff controller did. I hate scuff. It was so uncomfortable.

Value
Shipping
Quality
I love everything about this website
March 26th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I hate the paddles on all the other websites. I have a tight grip on my controller and the remapping buttons on this website looked perfect. I also love the 66% faster button idea. And I wanted a controller that wouldn’t break in 2 months just like my brothers scuff controller did. I hate scuff. It was so uncomfortable.

Thumbnail of user wades62
1 review
0 helpful votes
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October 5th, 2013

Works wonderful but the evil id is a little messed up right now hope its on the controller like it should be and gets here on time.

Thumbnail of user tonyq56
1 review
0 helpful votes
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February 2nd, 2020
Verified purchase
• Updated review

Been using the controller for a few days now and all I have to say is that it's the best controller I've ever had in my hands

Reason I chose this business:

From reviews on YouTube and general research on Pro gaming controllers

Service
Value
Shipping
Quality
Can't wait to get my controller
January 20th, 2020
Verified site experience
• Previous review
Thumbnail of user jackm448
1 review
0 helpful votes
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December 8th, 2013

Website was VERY difficult to navigate and information seemed to change every time logging on. I will NOT be using this website again, the ONLY reason I did is because my son insisted.

Thumbnail of user tomz51
1 review
0 helpful votes
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March 12th, 2014

I have ordered from you before, the only thing is you need gold skins for every controller other than that its all good.PS THE PRICE ON SKINS AND TEXT WERE A BIT PRICEY

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Quality
Thumbnail of user darcyr12
1 review
0 helpful votes
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January 17th, 2014

Had a bit of trouble at start because of the exchange rate, but very excited I have finally ordered the controller and cant wait to get it

Thumbnail of user greggd39
1 review
0 helpful votes
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January 3rd, 2014

Love the site making a custom controller has so many options I will tell my friends about this site!

Thumbnail of user andrep73
1 review
0 helpful votes
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June 25th, 2015

It's quick and easy to create controllers and provides a great visual of what the controller will look like.

Thumbnail of user jacobd104
1 review
0 helpful votes
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June 29th, 2016

Always has top quality artwork and hardware in their controllers, currently am and will continue to be a customer

Value
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Quality
Thumbnail of user davidm2522
1 review
0 helpful votes
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March 26th, 2015

Neat features, takes a little while to figure them out with the manual. After that you're good to go.

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Quality
Thumbnail of user kristab67
1 review
0 helpful votes
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April 12th, 2014

Love the products... but my controllers are getting wear an I have warranties. How do I get them fixed?

Thumbnail of user karenb1141
2 reviews
0 helpful votes
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December 12th, 2013

Only wish you could review what the controller actually looked like if you saved it and went back in

Thumbnail of user josel381
1 review
0 helpful votes
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April 15th, 2014

For the 360 controllers the fast reload is difficult to activate and keep it on everything else was great

Value
Shipping
Quality
Thumbnail of user zacharyw136
1 review
0 helpful votes
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June 7th, 2021
Verified purchase
• Updated review

You do get what you pay for. This controller feels so normal in my hands compared to other companies

Reason I chose this business:

Bc the buttons on the back are in a better location for a more comfortable experience

Value
Quality
Expensive
June 7th, 2021
Verified purchase
• Previous review

You do get what you pay for. This controller feels so normal in my hands compared to other companies

Reason I chose this business:

Bc the buttons on the back are in a better location for a more comfortable experience

Value
Quality
Great customization
April 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Review on YouTube by FilthySaint (gamertag)

Thumbnail of user kylex
1 review
0 helpful votes
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June 6th, 2015

Good so far
Update: when they received my controller, they shipped it back out within a day. Fantastic service.

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Value
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Quality
Thumbnail of user deadeyedillm
1 review
0 helpful votes
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March 27th, 2014

Awesome experience great level of customization to products I will definitely recommend this site to all my gaming buddies

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Quality
Thumbnail of user risingdeadninjau
1 review
0 helpful votes
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April 13th, 2014

I wanted a controller that not only looks cool, but performs well also. And that's exactly what I got

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Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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