• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,904 reviews

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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user deborahl427
1 review
0 helpful votes
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November 28th, 2014

So far your site was the easiest to navigate and you had the most competitive prices for these controllers.

Thumbnail of user risingdeadninjau
1 review
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April 13th, 2014

I wanted a controller that not only looks cool, but performs well also. And that's exactly what I got

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Thumbnail of user deadeyedillm
1 review
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March 27th, 2014

Awesome experience great level of customization to products I will definitely recommend this site to all my gaming buddies

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Thumbnail of user kathyn124
1 review
0 helpful votes
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April 5th, 2015

My son loved the controller the colors and finish are amazing. He picked awesome buttons i am so impressed

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Thumbnail of user drewz5
1 review
0 helpful votes
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January 3rd, 2017

So far I like my purchase. I do wish more detail about settings would have come with the controller.

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Quality
Thumbnail of user lyseg2
1 review
0 helpful votes
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June 10th, 2014

Well my son will love the fact that he can custom order his accessories to his usual gaming experience.

Thumbnail of user alexk305
1 review
0 helpful votes
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March 2nd, 2014

Great, but might not buy another controller from here for a while since the controller I bought is awesome

Thumbnail of user kylex
1 review
0 helpful votes
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June 6th, 2015

Good so far
Update: when they received my controller, they shipped it back out within a day. Fantastic service.

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Value
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Quality
Thumbnail of user jamesh1800
1 review
0 helpful votes
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January 25th, 2014

Delivery was incredibly quick (arrived on the 4th working day). Product was exactly as described. Not a single complaint

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Quality
Thumbnail of user ethans86
1 review
0 helpful votes
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January 12th, 2014

I really enjoyed shopping on Evil Controllers, I can't wait for my sexy controller to arrive! 5 Stars!
-Ethan

Thumbnail of user marvisb3
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase

I've had this controller for about 2 months already and i jus have to say… 5 STARS ALL AROUND. I'm absolutely inlove with my controller and the thing is an absolute BEAST. I am SO satisfied with my controller and purchase,, this is definitely a purchase i do not regret at all,, you guys make an absolutely great product and imma buy another one from you guys around christmas. I really couldn't be happier with my controller and i've been recommending EVERYONE to you guys… you guys are really truly amazing and i love you guys and your product… keep up the great quality work

i had jus forgot to add some things to my controller that i wanted n i emailed you guys and you guys replied within 5-8 minutes,, n you guys were really helpful and respectful n i appreciate that bc not to many people are these days

Reason I chose this business:

I chose evil bc i wanted one 5-6 years ago for a 360 buh i jus never had the money,, and honestly you guys ALWAYS have been a great company and when i finally had the money to get one… i grabbed one

Service
Value
Quality
Thumbnail of user cathyc250
1 review
0 helpful votes
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September 22nd, 2015

I had to change 5 times my credit card, if my son was´t so persistent I would not have bought any control from you. I am glad he will finally get it!

Thumbnail of user isaact45
1 review
0 helpful votes
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December 17th, 2015

It was great and i love the color they did to it and a nice feel and fast king athlete was here
Twitter: betheathlete1
Isaac Taylor was here a 4 star game and national recruit

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Quality
Thumbnail of user noahg57
2 reviews
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Overall good experience. A little more than I thought I would pay but worth it. When we had an issue the repaired it at no cost.

Value
Quality
Controller
November 27th, 2020
Verified purchase
• Previous review

A lot of information

Reason I chose this business:

Referred by friend

Service
Value
Shipping
Quality
A lot of information
October 9th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Referred by friend

Thumbnail of user alexandrer31
1 review
0 helpful votes
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October 6th, 2015

Very easy to create a custom controller. Glad you can send it to Portugal!
Too bad I had to pay more than $ 100 on customs.

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Quality
Thumbnail of user liamp33
1 review
0 helpful votes
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August 6th, 2014

I just love it all, tried to make an iron man themed controller but i wanted a chrome gold guide button. Please do custom guide buttons

Thumbnail of user sheldonc21
1 review
0 helpful votes
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March 5th, 2014

I really enjoy shopping with evil controllers, i always seem to have trouble making up my mind as there are so many thing to choose from.

Thumbnail of user dustins91
1 review
0 helpful votes
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May 26th, 2014

It was hard to actually find the vision backplate on its own. Thats the only thing I wanted and I'm sure others would be the same.

Thumbnail of user christians170
1 review
0 helpful votes
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February 11th, 2016

It has been great I would love to shop here again. I don't know why I've heard such bad things about your shipping mine came great.

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Shipping
Quality
Thumbnail of user justinc284
1 review
0 helpful votes
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September 25th, 2014

It was great very simple an quick I knew what I wanted! Thanks so much, one question the buttons on the controllers will be black right!

Thumbnail of user benjamine40
1 review
0 helpful votes
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September 4th, 2014

Love the custom controller feature, I wish however it was in 3D and you where able to move the stickers, but really I love this site 11/10 less than3:-D

Thumbnail of user joshb545
1 review
1 helpful vote
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June 25th, 2020

What a piece of crap! Out of the box my $361.43 controller's power port was stretched out / bent, every power cord fell out. In addition, one of the two custom shift paddles stuck on the first try, and to top it off something was rattling around inside the controller. I called the so called "support" line and spoke with Idiot Ray... Idiot Ray told me that I had to pay for shipping back for repair? That it would take a few weeks? On top of that, Idiot Ray tried to tell me that I would also have to pay a 15% restocking fee if I decided to return it. I reiterated to Idiot Ray on the support line that it was BAD OUT OF THE BOX, I called the same day it was received. Then Idiot Ray replied that he could send a return label "as a favor"? LOL. I then told complete Idiot Ray that I was then returning the POS Evil Controller for a full refund... There was a brief silence, then Idiot Ray said "Ok". No apology whatsoever, and he sounded like a half-baked Idiot Ray. Looks like like that's par for Evil Controller employees... A bunch of half-baked idiots LOL! I called my CC company immediately and canceled the charge. Evil Controllers took 6 weeks to issue a credit after Idiot Ray and company received their POS Evil Controller back. BUYER BEWARE! Doesn't get any worse than this. Don't believe the FAKE GOOD REVIEWS! I decided to go with a ModdedZone controller, high quality product with same features for much less, feel free to check them out or any other company!

Thumbnail of user jennifers1097
1 review
0 helpful votes
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January 10th, 2015

Nice stuff great way to make it personal I but much for warranty time to get it wasn't all that great but given it was the holiday and I got my stuff the way I wanted cool..

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Thumbnail of user sandraj223
1 review
0 helpful votes
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March 6th, 2014

This was amazing, Everything was so easy, You pointed out everything and it was so easy to tell what to do, This is by far one of the best modded controller companies EVER! :)

Thumbnail of user georgem777
Linda G.
1 review
0 helpful votes
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December 20th, 2014

I was able to customize a controller that suited me, provided what I wanted and provides quick shipping.

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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