• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,903 reviews

4
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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

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Timeframe

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Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user markh1268
1 review
0 helpful votes
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March 20th, 2014

Very clear website and great products. I did miss a comment section for my order. I have a small request regarding that.

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Value
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Quality
Thumbnail of user ernadn
1 review
0 helpful votes
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March 3rd, 2014

First time shopping over seas :) i hope it will go great then i might do some more shopping on your website. :)

Thumbnail of user jeffo155
1 review
0 helpful votes
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March 4th, 2014

Very great options, Super controller, great feel. Not their fault but USPS was atrociously slow, Priority 2-day shipping took 10 days.

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Thumbnail of user bryan
1 review
0 helpful votes
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March 9th, 2021
Verified purchase
• Updated review

Could use more customization options such as metallic colors and color options for bumpers, but was better than other controller customization sites

Reason I chose this business:

There were better faceplate designs to work with and had better options such as pro tension joy sticks.

Value
Quality
Could use more customization options such as metallic...
January 12th, 2021
Verified site experience
• Previous review

Could use more customization options such as metallic colors and color options for bumpers, but was better than other controller customization sites

Thumbnail of user daniels1069
1 review
0 helpful votes
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January 25th, 2014

Awesome experience so far, super easy, so much to choose from, I cant wait to play with my new controller! Thanks guys!

Thumbnail of user anthonym659
1 review
0 helpful votes
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November 2nd, 2014

Just placed my first order. Quick, easy, no hassle. Now, just waiting to see if the shipping part is just as hassle-free.

Thumbnail of user thomasl424
1 review
0 helpful votes
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January 5th, 2014

Great website, easy to navigate! Never heard anything negative about evil controllers, cant wait to receive my controller to try it out!

Thumbnail of user jimz46
Jim Q.
1 review
0 helpful votes
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August 24th, 2014

I got an Xbox One controller from here and it is awesome, so I figured a 360 controller would be just as good for my older console.

Thumbnail of user jovans8
1 review
0 helpful votes
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May 1st, 2015

I don't know why but using visa won't work (I'm Canadian) that's my only issue with this but other than that I love everything on the site

Thumbnail of user ryanb438
1 review
0 helpful votes
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October 7th, 2014

Everything was very easy. Please add more options for PS4 controllers, more button colors would be nice.

Thumbnail of user charlesq25
1 review
0 helpful votes
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November 23rd, 2013

I believe the combinations are endless! This is amazing! Keep up the good work!
-Willman82 (Xbox 360)

Thumbnail of user harveyb75
1 review
0 helpful votes
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May 1st, 2014

Bought the xbox 360 modded controller, the sticky joysticks fell apart. Went with everything stock this time.

Thumbnail of user ryang233
1 review
0 helpful votes
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February 27th, 2015

Website flows nicely. I recieved my controller with a unresponsive A button. Pro buttons work great though

Value
Shipping
Quality
Thumbnail of user rubenl42
1 review
0 helpful votes
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January 31st, 2014

Buying the controller went really easy, everything was really clear except that I couldn't find if there are also symbols on the custom buttons.

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Quality
Thumbnail of user michaele1311
1 review
0 helpful votes
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July 23rd, 2021
Verified purchase

The controller looks like factory. Beautiful. And the buttons work perfectly. Overall an amazing product

Reason I chose this business:

One of the few with back buttons and not aftermarket paddles

Value
Quality
Thumbnail of user jasminen25
1 review
0 helpful votes
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August 20th, 2014

I kept having problems adding things on the Xbox One controller and then not being able to remove it, and i would have to start over.

Thumbnail of user hvardv
1 review
0 helpful votes
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November 16th, 2013

Everything is fine, but i JUST placed my order. Can't say i will recommend it to anyone before i get my hands on the product and try it out myself.

Thumbnail of user jasong324
1 review
0 helpful votes
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May 10th, 2014

It is good i found use full stuff but there was a problem with trying to fix what i didn't want on it but its fine

Thumbnail of user quilesl
1 review
0 helpful votes
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March 3rd, 2016

Love the design I choose, good weight and feel to it. Performance is good, I have a ps 3 controller too. Thank you, guys and gals!

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Quality
Thumbnail of user rebeccah396
1 review
0 helpful votes
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September 16th, 2014

It has been good so far, I'm not completely sold until I see the product ;] but I am very excited for it. I received prompt

Thumbnail of user stashiac
1 review
0 helpful votes
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August 19th, 2014

Its awesome i'm doing this as a present and as long as its shipped correctly i would be very willing to tell everyone who plays games

Thumbnail of user jonm331
1 review
0 helpful votes
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November 29th, 2016

Kind of a pain in the butt. But was able to get through. Odd that the Create your own was cheaper than the "on sale" models.

Thumbnail of user amandap331
1 review
0 helpful votes
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July 12th, 2014

I love the custom controller option and seeing it come to life. I wish there was a few more options. Like a purple led! I really wish you had that.

Service
Value
Shipping
Quality
Thumbnail of user dianab295
2 reviews
0 helpful votes
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March 13th, 2014

This is the second controller I have ordered... Still waiting on the first to arrive but my Grandsons think I'm the best Grandmother in the world!

Thumbnail of user tyr21
1 review
0 helpful votes
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February 28th, 2014

Can you PLEASE make sure my left tag line is the same as i saw it when i designed it. FIRST LINE= "VI-VI-VI" THEN SECOND LINE (underneath) "****". THANK YOU!

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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