• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

Write a Review

Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,902 reviews

4
See all photos
How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user skylarb15
1 review
0 helpful votes
  • Send Message
June 14th, 2014

It was an awesome way to experience my own creativity being given to me at my fingertips and soon ill get to use it everyday!

Thumbnail of user daniellel163
1 review
0 helpful votes
  • Send Message
November 20th, 2014

I am a mother of a son who loves video games. This site was easy for me to design a controller for my son. Thanks!

Thumbnail of user dojuanc
1 review
0 helpful votes
  • Send Message
April 28th, 2014

Shopping was fun and easy, but I was trying to get the 5% discount, but it never popped up. Might want to get that fixed.

Thumbnail of user jobc3
1 review
0 helpful votes
  • Send Message
July 10th, 2014

I Absolutely love the controller creator. It's really good. But I would love it even more if we could customise the triggers and the d-pads.

Thumbnail of user johna1645
1 review
0 helpful votes
  • Send Message
July 6th, 2014

You Guys have some of the lowest prices, but you offered me a coupon for 5% off over 100$ but then the coupon was invalid.

Thumbnail of user bobr305
Joseph V.
1 review
0 helpful votes
  • Send Message
February 9th, 2014

Its fast, fluent, and has a good way of looking at controllers, plus a variety of options to customize with. Definitely a good controller website.

Thumbnail of user louisee37
1 review
0 helpful votes
  • Send Message
March 22nd, 2015

It was cool that you could customize a controller but I think right before you check out you could preview your controller one last time.

Thumbnail of user logang25
1 review
0 helpful votes
  • Send Message
December 25th, 2013

I love this sight ive never had a modded controller before but i can already tell it will be a good purchase!

Thumbnail of user ryans497
1 review
0 helpful votes
  • Send Message
November 25th, 2013

It was great and easy. The only issue I wasn't able to get exactly what I wanted but I got something close

Thumbnail of user gabef12
1 review
0 helpful votes
  • Send Message
July 11th, 2014

Site is not easy to use when just looking for faceplates. Shipping is too expensive. Almost as much as item I bought.

Thumbnail of user doriany2
1 review
0 helpful votes
  • Send Message
December 14th, 2016

The site doesnt allow you to save and share mods. Which can be helpful if you dont know what you are ordering.

Thumbnail of user billi58
Donna N.
1 review
0 helpful votes
  • Send Message
May 4th, 2014

Great, but if you could shipping these itens cross border (to Brazil for example) you would have a sales uplift for sure

Thumbnail of user chrisd697
1 review
0 helpful votes
  • Send Message
January 31st, 2014

A friend of mine mentioned Evil Controllers when I asked wehre I could get a controller custom made with a preinstalled rechargable battery and buttons/lights to my liking.

Thumbnail of user stephenb2669
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase

Amazing customer service and fantastic response time! You have a forever customer for me and my kids!

Reason I chose this business:

Recommended by a friend

Thumbnail of user marcusr83
1 review
0 helpful votes
  • Send Message
March 1st, 2016

I bought one a long time ago before and i loved it, i hope it works for gears of war i didn't see it in the list of compatible games

Thumbnail of user brendand33
1 review
0 helpful votes
  • Send Message
December 31st, 2013

So far it was great. I found out about about Evil Controllers through a Greg Miller/ IGN youtube video.

Thumbnail of user paulg695
1 review
0 helpful votes
  • Send Message
February 27th, 2016

This is a late response to my original order. I'm trying to find info on my repair. Is it in transit?

Value
Shipping
Quality
Thumbnail of user ericq26
Pamela A.
1 review
0 helpful votes
  • Send Message
December 11th, 2013

Great so far, will very impressed if it arrives before Christmas Day. But so far this has been a great experience.

Thumbnail of user ashleym477
1 review
0 helpful votes
  • Send Message
April 4th, 2014

You guys should do complete custom, different coloured front and back would be nice, like front red and back green :D

Thumbnail of user xavierp19
1 review
0 helpful votes
  • Send Message
February 2nd, 2015

I love your site! Love your products! My Shopping experience was quick, and easy to understand to build a custom controller.

Thumbnail of user georgew359
Stephen B.
1 review
0 helpful votes
  • Send Message
May 20th, 2015

Wish that you could see an overview of all the options you selected for the custom controller inside the shopping cart.

Thumbnail of user grege78
1 review
0 helpful votes
  • Send Message
January 23rd, 2014

The process was easy and was a main reason for purchasing from this site and not the others I looked at.

Thumbnail of user ericr346
Virginia V.
1 review
0 helpful votes
  • Send Message
December 18th, 2014

It was my first time we will see in the future however thank you i hope i can get it soon thank you for the free shipping

Thumbnail of user michaelj727
1 review
0 helpful votes
  • Send Message
March 28th, 2014

Well, I've anxious to try out my controller, but I've heard lots of positive reviews over it, so we'll see how it goes. So far, so good.

Thumbnail of user brents113
1 review
0 helpful votes
  • Send Message
January 2nd, 2014

Website needs some improvements on selecting and searching for parts. Not all parts and colors are available.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

How do I know I can trust these reviews about EvilControllers?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about EvilControllers?