• EvilControllers

2024 CUSTOMER CHOICE AWARD

EvilControllers

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Overview

EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.

  • Service
    454
  • Value
    1390
  • Shipping
    1061
  • Quality
    1392

Proactively asks for customer feedback

This company responds to reviews on average within 9 hours

Positive reviews (last 12 months): 78.8%
Positive
108
Neutral
12
Negative
17

Instant Feedback

3,902 reviews

4
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How would you rate EvilControllers?
Top Positive Review

“Reorder on controller”

Nash R.
9/11/24

Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys

Top Critical Review

“Product vs service”

Michael K.
9/18/24

Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).

Reviews (3,715)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (101) customer service (248) custom controller (159) controller creator (51) customization options (68)
Thumbnail of user gideond16
1 review
0 helpful votes
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October 24th, 2022
Verified purchase

The controller came exactly how I ordered it. Besides the fact that the controller doesn't charge, nor does it even turn in

I got nothing

Reason I chose this business:

I wanted something reliable, and instead got a wall decoration.

Service
Value
Quality
Thumbnail of user edwardd153
1 review
0 helpful votes
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December 25th, 2016

Ok Cost to much but, son wants this for christmas. Probably never buy another controller that cost this much

Value
Shipping
Quality
Thumbnail of user treverm
1 review
0 helpful votes
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April 14th, 2014

I really like that I can choose the colors that I like and what designs. Not like other sites. Will be coming back for my next controller

Service
Value
Shipping
Quality
Thumbnail of user austins227
1 review
0 helpful votes
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August 26th, 2014

The website was easy to navigate through. Everything was really easy to find and all the products had a description to inform you on what it was.

Thumbnail of user sarahs1685
2 reviews
1 helpful vote
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July 26th, 2020

Bought couple of joy sticks from them and they came before the expected delivery and both of the sticks are working smoothly.

Thumbnail of user brettw67
1 review
0 helpful votes
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February 17th, 2015

It is very easy to customize a controller, but wish they have more designs to choose from and colors to choose from as well.

Value
Shipping
Quality
Thumbnail of user timj191
1 review
0 helpful votes
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December 4th, 2013

Like the new site, took a little bit to figure the builder out compared to old site but in the end "Good to go"

Thumbnail of user peachesm1
1 review
0 helpful votes
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December 4th, 2013

Quick and easy. Will be interested to see how long it takes to be delivered as it is supposed to be a Christmas present.

Thumbnail of user jasond359
1 review
0 helpful votes
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September 27th, 2014

Add a link to register at the points total spot of the final page so a person doesn't have to go back to register.

Thumbnail of user bradleyb283
1 review
0 helpful votes
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October 11th, 2021
Verified purchase
• Updated review

I would like to ship to a different address than my billing address, like to my work where I know it is not sitting out for porch pirates to steal!

Service
Value
Quality
I would like to ship to a different address than my...
August 21st, 2021
Verified site experience
• Previous review

I would like to ship to a different address than my billing address, like to my work where I know it is not sitting out for porch pirates to steal!

* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user ethana83
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

Great experience and will use again! Great experience with the seller as everything was done correctly and I am very pleased with the order!

Value
Quality
Thumbnail of user jareds237
1 review
0 helpful votes
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July 7th, 2015

I loved it also the fact that there was a Really big discount code! It was awesome and I was able to make a awesome controller!

Thumbnail of user dougp261
1 review
0 helpful votes
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August 3rd, 2014

Would like to see more options available, would like color options for D pad. I love how easy it was to custom and see it develop

Thumbnail of user charlesb763
Amanda D.
1 review
0 helpful votes
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March 18th, 2014

Easy Steps, Easy to follow
Thanks Guys
If you could give me a shoutout on instagram? judd__tully Would be much appreciated

Thumbnail of user mostafak4
1 review
0 helpful votes
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January 17th, 2015

More discount code would be nice and above 25% would be awesome then i would put more mods into the controller

Thumbnail of user matthewu17
1 review
0 helpful votes
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November 18th, 2014

It would be nice if the shipping was a bit cheaper. It was about as much as everything in the cart...

Thumbnail of user willyr63
1 review
0 helpful votes
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July 24th, 2014

Awesome, this controller feels great and I play great. People if your reading this buy an evil controller.

Service
Value
Shipping
Quality
Thumbnail of user frankb420
Tom S.
1 review
0 helpful votes
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June 14th, 2017

i had multiple issues ordering on multiple devices. I would have ordered a week ago but had issues with the site.

Thumbnail of user douglasg123
1 review
0 helpful votes
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April 26th, 2014

"Followed" on my Twitter account for 5% Coupon on order of over $100. (My order was $246.00) Never received Coupon Code.

Thumbnail of user davidm2525
1 review
0 helpful votes
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May 26th, 2016

Love the mods and the look, customer service is awesome. Easy to make a custom controller and and have the mods installed professionally.

Thumbnail of user raem22
1 review
0 helpful votes
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November 18th, 2016

I am a girl gamer, and I LOVE pink. There should be more pink and girl options. I would love to see that in the future.

Value
Shipping
Quality
Thumbnail of user tammya175
1 review
0 helpful votes
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December 26th, 2014

I need to return the controller and I am having a problem getting a hold of customer service to advise how to return

Service
Value
Shipping
Quality
Thumbnail of user richarda598
3 reviews
0 helpful votes
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March 27th, 2015

Good... but it didn't share how to use the controller... does it come with instructions on how to use or activate the mods?

Thumbnail of user lindam3116
1 review
0 helpful votes
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August 6th, 2021

Makes your skin feel very smooth. Goes on very light and absorbed fast. I do love the way it makes your skin feel and look.

Thumbnail of user luisr479
1 review
0 helpful votes
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June 16th, 2021
Verified purchase

It was a month wait but worth it. Controller is functional and it was exactly what I was looking for.

Value
Quality

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From the business

We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!

Company Representative

Thumbnail of user adamc595
Adam C.
Founder and CEO
Typically responds within 9 hours

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