EvilControllers has a rating of 4.4 stars from 3,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EvilControllers most frequently mention customer service, shopping experience, and cant wait. EvilControllers ranks 1st among Video Game Accessories sites.
Everything was great the only negative I would say would just communication back and forth I really wish I could talk to a person over the phone other than messaging back and forth lot of things can get lost in translation that way but the results of getting everything taken care of on my own after the controller got sent to the wrong address worked out great again thank you guys
Good product, slow and confusing service. Communication was lacking, and difficult to follow. Multiple attempts to schedule a call were cancelled or postponed ( I never talked to anyone).
I like the controller I purchased however being from Australia and taking exchange rates into account this was expensive so i had to ditch some of the features i wanted. The controller works as it should and the shipping time was good. Feedback can be a little slow but everyone is well informed and are able to help
I had a few questions about different controllers and someone call me back the next day. They were very helpful and I placed our order right away. I will most likely place another order in a month or two.
Heard about EvilControllers online and thought I'd have a look. The controllers look fabulous and are delivered very quickly. Now everybody wants to know where I got such a unique accessory. Definitely recommend EvilControllers for a great shopping experience.
Impressed with how quickly it showed up. The price was fantastic, and as avid gamers my partner and I were very impressed that it was a genuine xbox products and not an off brand knock of product. Thank you!
Best controllers money can buy. I have purchased my second one more recently and the first one I purchased lasted over 3 years, and still continues to work with no issues, so when I got my upgrade I passed it down to my niece who uses it now and over that 3 year time 0 stick drift with the combo pro tension among everything else. Flawless controller and well worth the money.
Purchased from here before
I think what you guys are doing is wonderful but at the same time your customer service is the worst by far I've put in more than three appointments to have a phone call and never got a phone call the only time I could get in contact with you guys was by email and it took hours to receive conversation back-and-forth…. We are in 2021 and there is no excuse for not being able to communicate with your customers through more than one contact
I have explained it on the other page
I chose evil controller because of the website it was very entertaining and had plenty of information unlike other sources with one hand controllers
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I really like the options you have to create controllers. I went through many different sites trying to decide which one to buy from and this site stood out way more than any other. I did look up reviews for this site and yeah there are a few negative ones but there are way more positive ones! I hope I get my controller very soon!
My experience with evil controllers was excellent. The shipping time was right on point even a little early. The customer service was perfect they seem glad to answer questions over email. And my controller was in perfect condition when it arrived no problems at all, besides my LB button being stuck down due to shipping but I easily pulled on it and it was fixed.
I chose Evil controllers because it’s the one brand of modded/gaming controllers that I knew for a fact wasn’t a scam, and actually cares about their customers.
Place an order had picked early delivery paid for it didn't receive it within like a month or so so I don't know why they have an option for early delivery if they're still going to give it to you on a regular schedule I had contacted him three times one time they said it was on its way and the other two times I didn't hear nothing back. At least they should refund my early delivery money but they didn't.
Heard good things about them, and their controllers look awesome
* EvilControllers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The only bad thing I have to say about the whole entire experience at all was the USPS shipping which had nothing to do with these guys... they got the remote done in a timely order. Best controller I have ever used
I watched one of your fortnite videos
They must of been slammed for the first few hours of the day but they called me back and were very helpful...
I watched one of your fortnite videos
I've been looking forward to ordering it for a while now just finally got around to doing it.
Cheap compared to competitors, good quality. Controllers real nice, used a couple times before survey. Processing was average, shipping was surprisingly quick. Mods work as intended and well. Contacted service for a few questions, pretty quick and good response.
Overall was great.
I have had my original 360 controller for around two years and some of the buttons are starting to react sporadically. This is the only site that I have found that offers better performing controllers based upon modifying the hardware of a traditional Xbox 360 controller. Improving the quality of an already good product.
Love the site, these controllers are dope. What I love more is that you built a controller that can be used with only the left hand, so now my buddy who lost his arm can play Xbox with me again. You have no idea what this is going to mean to him. Thank you.
Return customer, bought Evil Sticks probably 4 or 5 years ago, absolutely loved them, they are finally getting pretty worn, as is my controller shell, so I decided to order a new shell+sticks.
After waiting 3 weeks for my order to finally arrive, I have to say, compared to the last time I bought from you guys, I am pretty disappointed. The shell itself seems poorly made, seems like you guys just take a controller shell and hydro dip it. The controller seems to have no protective coating either, and it had MULTIPLE blemishes upon arrival. Then on top of that, the battery pack that came with the shell doesn't even work.
The only good thing I can really say about this order was the price, and that's only because of sales/coupon. Had I payed full price for this, I would have been furious.
I had a lot higher expectations from you guys, but in the end I guess you get what you pay for.
I purchased this device for my grandson, with his specifications on how he wanted it made. When received, he was very, very pleased, and it only took 1 week to arrive here, after your company had made it.
To this day it still work I had it for about 1 months and a half. Everything on it works great even the R3 that if your like me those seem to be the first things to go on any controller I have every owned
The experience was fantastic, quick and easy controller creation and easy to follow. My only complaint would be that you cannot remove certain items from controllers like mods and pro buttons, and you must restart the building process all over again. But other then that it was excellent.
My credit card was charged on 4/9/15 and my grandson received his controller 5/4/15! It took me forever to get a real person to talk to. The instructions that were sent were for the wrong controller so he isn't sure how to work it. Terrible customer service! :(
They are junk! The controllers break easily, The controller we bought had issues from the beginning. Save your money and buy a better brand. The customer service is awful and the higher you go up the ladder the worse it gets! They know they are junk as well. 90 day warranty unless you spend another $14.95 for the year warranty that doesn't cover thumb drift. $24.95 for two years that doesn't cover anything. If Xbox changes their controller they no longer cover the older style! Buy a better brand from a better company!
I ordered a PS5 controller customized with 2 click settings and fortnite ready for my daughter. She loves it and it's helped improved her game play loads. Works with both the PC and the PS5. Arrived in good time to New Zealand and came well packaged. Would buy from Evil again. Highly recommend.
Amber researched controllers with the customizations that she wanted and Evil had them.
Good solid controller. Works great. My only issue was the time it took to ship. It was almost 13 days before it shipped. That's just business days that's not counting weekends. That's my only complaint. For sure would recommend though. Good customer service. Called them to ask about my order progress, they apologized and told me exactly where it was. Thanks.
Just received my glossy white PS4 controller with red buttons, and I must say that the quality is incredible, very much like an original controller. Nice and professional responses when emailed for questions also.
Un-selecting options such as trigger or button colors was difficult and did not remove the price addition unless i refreshed and started from scratch. Other than that no complaints, options were well layed out.
My experience with the evil controllers have been amazing. Way better then scuf take my word for that. One down side is that sometimes you can accidentally hit the wrong paddle since there so sensitive, But after a while you'll get use to it.
You guys actually care to give a good product at a good price.
Its a good designed site, the one thing i couldnt find in the process was sensitive sticks. Are those only on xbox 1 controllers? And remap-able pro buttons are very needed, you should add that option soon.
We create highly customizable controllers, for casual, eSports and accessible gamers. Mods, pro features, button relocations, we do it all!