evo

Very easy site to navigate. Liked the follow up e-mails for boot fitting, etc. Free return shipping option was a big plus toward purchase as well. Recipient of boots and skiis very happy with them. Huge cost savings compared to other businesses we looked at for a comparable package.

Very informative product pages helped me make a decision between which snowboard. I ended up going with the Evo exclusive Arbor Heritage collection because of the recycled materials and $50 cheaper. Win-Win for me.

Website is very useful, easy to navigate and has lots of relevant information. I am a customer from Brazil, delivering at the hotel in Vail, CO.
Have also used the best price guarantee on a previous order, and it was very good.
All my stuff areived before schedule. Great job. Congrats!

I was a lil doubtful bcuz there were some -ve comments about fulfillment BUT the stuff i wanted was on sale at a decent price so i risked it. I can now say that my complete order came quickly n in good condition and they packaged it conveniently (not in an oversized box like many do) which helps me with shipping fees. I would definitely check EVO again!

Not my first rodeo. Chrome autofill doesn't work perfectly with your forms but i don't know how much control you guys have over that.
Shipping was quick, solid sale price on the goggles, and i now look fly.

Gotta love Evo! Received my new board a week before expected, amazing deal though the outlet. Second snowboard purchase through this site and 5 star service both times. Recommending Evo to anybody who appreciates simple, fast, and quality service. Already have a few friends expecting gear in the mail! Thanks again!

Shop design could be just a little better. It would be cool to see products which are recommended to get with the active one, e.g. Volcom pants and jackets have common pants-to-jacket interface, so it's preferable get them together...

Awesome site, great deals, you guys kick a##! The shipping did get a bit delayed but I don't think that was your guys fault, more of a UPS thing...doesn't really matter though because my big boarding trip is not until January 3rd.

You guys have a great selection and great prices, I will definitely come to you all when I need to purchase gear before looking elsewhere! Thanks again! Keep Calm & EVO On!

Shopping on Evo is a breeze, great filters, and product selection. My order arrived on time as expected. When I opened the package it was an entirely different story. The boots I received were dirty - not filthy gross, but spotted with light brown stains and some oil like smudges all over the suede portion of the boots. I immediately called customer service - these are snowboard boots, one or two wears and they would look like this anyway so I asked if a retroactive discount could be applied if I chose to keep them (K2 Contours - nice solid boots that fit me well). The service rep was quick to ask me to send images and said they would get back to me. That was a week ago. After waiting 2 days with no response I boxed the boots and returned them. 0 stars for customer service and as a first time buyer from evo it was likely my last.

Everything has been smooth on the website so far. We went to the store yesterday and chatted with one of the staff (Andy). He was very knowledgeable and helpful. It took a while for someone to be free and able to chat with us, they were very busy. However, once Andy found us, all went well.

Good website, heaps of boards and by far the best price I could find anywhere Inc shipping to australia. Super fast shipping, took 6 days from order to delivery.

The only slight issue was the address finder wouldn't find me but it's happened before on other sites so no drama.

Great experience, lots of reviews and information. Can't tell you how valuable all of the reviews and research was; I was able to click through some filters, narrow down my options, read through many details on flex, playfulness of a snowboard, ability level, terrain suitability, etc. and make an educated purchase. Quick delivery. Very reasonable prices. New customer for life!

I try pretty hard to buy anything over 100.00 locally (Balmore,MD) from brick n' mortar shops. Thankfully you guys seem to be a pretty cool company with a very high level of product info--made it easier to feel good about the online purchase! I'll definitely return to your services for researching gear, and grabbing anything I can't find in Baltimore!

EVO is the most customer friendly online site I have every dealt with. I did exchange one item because of size, the process was effortless. Was even refunded a small price markdown that took effect after my original purchase. What a pleasure to deal with this organization! Would highly recommend!

Liked the selections, prices, specs, and reviews. I especially appreciated the pertinent, follow up emails that made my shopping experience complete. I purchased ski boots (first time online), and received follow up emails with video links regarding fit and care. The nearby stores could not touch the evo price I paid. I will definitely shop again!

Pretty solid site, I enjoy the "stock" notification on the item.

I also like the customer feedback section. I've used it on many occasions as some of them are very insightful, they aren't simply, "best skis ever, love'em", which doesn't help at all. Keep trying to push that, and follow-up with people 4-6 months post purchase too for that feedback (see how they "really" feel after using it for some time). Often I'm asked for feedback on an item I JUST received, but it's a helmet or set of skis and it's only September. I live in CO, and yet September is pushing it to use those items, and even still, I won't be skiing new 118 skis till there's some solid powder. This is a specific example, but hopefully proves as a good example.

Russ

The customer service team responds very fast and informative. My order was delivered earlier - one day before the schedule. Thanks evo.com! Can't wait to use my Bluetooth wireless headphones during snowboarding!

Wish you honored a military discount, if you do please let me know you'd definitely get my business plus that of my veterans organization.

*UPDATE*The customer care team at evo really went above and beyond. They reached out multiple times to make sure my questions and concerns were taken care of. Thanks again everyone

Some items I had recently purchased were stolen. I liked them enough to repurchase again. Ordering is very easy, with a large selection of snowsports products to choose from. Shipping was very quick even doing the standard ground.

Overall excellent experience. I found this close out deal on a snowboard for my daughter and jumped on it! Evo's website and Shopping Cart functionality were flawless. I would buy from them again! Keep up the great work!

Before my purchase I called your CS line and spoke with a rep named Bennett. He was really helpful and offered me a few solutions which helped make my purchase easy with no worries. Great help, great service so far! Picked up boots from will call and the boot fitting service up stairs was fantastic. Left with my boots fitting just right. The help from the fitter and all the people in store were great. Highly recommend. Thanks.

Customer service was pretty helpful. Very easy to learn thru the website and understand how things fit together, and what kind of sizing is needed for all of the snowboard equipment. So happy with everything I ordered

I've alway had good luck finding what i need for sporting gear at EVO. Prices are excellent. Product selection is great as well. This is one store i check before ordering anything sports related.

Thanks EVO :)

Website is great and prices are too. Wakeboard binding broke the second I touched it though so hopefully it's just a freak incident and the exchanged one will be fine, customer service was awesome when called though.