• Evolve Vacation Rental

Evolve Vacation Rental

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Overview

Evolve Vacation Rental has a rating of 4.3 stars from 894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention customer service, rental property, and timely manner. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.

Proactively asks for customer feedback

This company responds to reviews on average within 25 days

Positive reviews (last 12 months): 87.2%
Positive
602
Neutral
19
Negative
69
117
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How would you rate Evolve Vacation Rental?
Top Positive Review

“Stay in Juneau”

Vicki L.
8/22/24

Room was great, no problems there. My only complaint is that I tried to contact the owner several times prior to stay to get more detailed info about amenities in the apartment and I never got any response until after our stay was already done:( Otherwise - all good

Top Critical Review

“Not worth it”

Shane R.
9/6/24

The evolve platform is dated as it doesn't allow constant adjustments. Communication with Evolve is terrible. You rarely, if ever, speak with the same support person. I have a private company that charges 15%, which does not include cleaning fee, and the company does everything. Evolve is a joke.

Reviews (894)

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customer service (72) management company (25)
Thumbnail of user yangm13
California
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

The home we rented was beautiful and just as described. It was well stocked with all the essentials to make us feel right at home. Evolve made this experience even better by making communication easy and simple. Thank you!

Thumbnail of user kathleenw2775
Vermont
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

The home was lovely, just as described. There was ample space for me, my three children and two spouses, two young grandsons and two pups. The little boys especially enjoyed the yoga space on the top floor. The house was tastefully redecorated and updated, maintaining its original character while providing modern amenities. The beds were comfortable; the upstairs jacuzzi shower a delight and topic of conversation; and the neighborhood quiet. It was in close proximity to a number of area attractions. It was the perfect place for a family getaway!

Thumbnail of user jamesv2752
Maryland
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Three friends and I stayed, and the rental worked out great. The host fee is a bit high for a weekend stay. Space was clean, hot water was good, beds were comfortable. Kitchen was spacious; stove takes a while to get to temperature, and like many rentals it's good to bring your own equipment to fill in gaps.

Thumbnail of user patricial4312
Virginia
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

The house was a great location for us and we appreciated that it took pets so we could bring our dog. Basic amenities were provided as well as snacks and drinks. Process with Evolve was easy and smooth. Local host checked in with us while we were there.

Thumbnail of user marcg688
Oklahoma
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

House was very clean and accommodating. Evolve helped us get in. Nice home in quiet neighborhood close to everything & everyone we were visiting. TV was streaming only so no local channels so couldn't get Cowboy game only complaint.

Thumbnail of user giovannal37
North Carolina
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

We had a wonderful experience, this home is nestled in the trees and the neighborhood is very quiet. There's also plenty of parking we had a total of 6 motorcycles and were comfortable enough to know they were secure. We will definitely rent this property again.

Thumbnail of user patrickf1769
Florida
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Loved our room and our view. Located right above one of the properties pools. The ONLY negative thing I have to say about the room itself was that the pull out sofa bed had not been cleaned. Had empty fireball bottles and trash in it. Reported it and was told that the sofa bed wasn't advertised. So I guess that means not their problem and not a big deal. Either way when I pay good money to stay somewhere I want it thoroughly cleaned. The area was nice. Laid back and quiet not a lot of noise. But with that it was a good 20-30 minute drive to fast food. I'd stay there again

Thumbnail of user robbieg130
New York
1 review
0 helpful votes
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November 7th, 2024
Verified purchase

My wife and I rented this condo with two other couples for an event in town and we will be coming back. Views of the mountains and the strip from the condo. Walking distance to the strip. Beautiful park and Truckee River at the front door of the building.

Evolve was professional and communicated well. Condo was clean upon arrival.

No on-site parking, but tons close enough.

Thumbnail of user tracyn680
Sweden
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Wonderful! Spacious clean home, close to the square and the family event we were there for. Our contact was so helpful, especially when we locked ourselves out of the house. Back in the house in minutes. Thank you!

Thumbnail of user jeffreyp2008
Pennsylvania
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

Check in was easy. The house is beautiful. It was very relaxing. We spent a lot of time on the back deck watching our deer friends come to visit in the morning and in the evening. The deer were sad to see us go.
We can't wait to go back.

Thumbnail of user lisar5184
Arizona
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

This house was amazing. Love that that it was fenced in for the animals. The house had everything that you needed. It was quiet. The communication between the owners and us was wonderful. Such a great place, definitely leaving it on the list!

Thumbnail of user johnr10924
Illinois
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Every single thing about our stay was perfect. The house was warm and cozy. The neighborhood was nice and quiet. The views were spectacular. I'd choose the location over and over again. Highly recommended!

Thumbnail of user barbs625
Florida
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

The house was only about 10 minutes from Bethany Beach. But it was off season which is the reason for the short drive.
The home was very comfortable and clean. It had everything you could possibly need. The only problem I had was with the garage door. Couldn't figure how to operate it.

Thumbnail of user susanf4013
Kentucky
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

The home on DeerCove Ct was an exceptional experience for me and my family, the layout was modern and open, with advanced lighting and appliance features throughout the house. The deco was a perfect blend of masculine and feminine, with a gorgeous open kitchen, dining room that flanked off the back deck, welcoming family and entertainment area, and pleasing bedrooms. Overall, my family of 5 loved the experience! We found the neighborhood and the neighbors welcoming and friendly, the area private and peaceful, and the house comfortable, modern, and secure. There were enough older trees and woods in the area to make it feel like a settled neighborhood, not too new. We enjoyed entertaining for dinner one evening with a completely stocked kitchen and retiring afterward in front of the large, surround sound television. We slept peacefully and enjoyed the modern bathrooms.

Thumbnail of user sues1475
Pennsylvania
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

We were basically ''feed'' to death. A fee for this, a fee for that, which was almost half of what the total nightly rate was. The worst was the one for.damage protection.which was mandatory. It should have been refunded, considering there was no damage done. The cleaning fee was high, and we were instructed to do some of the duties upon leaving that should have been the responsibility of the housekeeper. When I booked almost a year prior, I should have been diligent as to each and every thing we were being charged for, at which time we would...not...have booked. It is confusing being that this was originally through VRBO, and somehow Evolve became...involved! Due to all of this, we will no longer be using VRBO!

Thumbnail of user tracis361
Florida
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Great experience. My agent Angela was very responsive and helpful. The cabin was perfect and I will definitely be booking again, as well as other properties through Evolve.

Thumbnail of user stacied127
New York
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

I loved the property but had questions before hand and was given a generic answer. I asked again and got the same exact answer. I would love to be able to talk to the actual owner of the property.

Thumbnail of user lisamaries22
Iowa
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

One of better locations on our annual trip to Pittsburgh. The house was well stocked, roomy and clean.
Easy to walk to restaurants and easy drive to Station Square.

Thumbnail of user timothyj787
California
1 review
1 helpful vote
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July 14th, 2024
Verified purchase

Not impressed at all related to response time frame. Chats are extremely slow. Seems as though the contact appears to be juggling multiple chats at once. Email is no quicker. Call backs, forget it. Not gonna happen unless you demand a supervisor and even then it's no guarantee. You're promised the moon initially, but the longer you are with Evolve, the less important you are.
I'm already contacting other services looking for another management group.

Thumbnail of user ashleyt865
Evolve T. – Evolve Vacation Rental Rep

Hi Timothy - thanks for your review. Your experience you've shared is not reflective of the services we wish to offer and we we have taken note of your frustrations. We have made some big transitions in the way in which we operate in order to best serve our customers, however, this transition is not an excuse to fall short on our promise and we will be sharing your feedback with the appropriate teammates internally for further discussion on how we can further improve.

Thumbnail of user kathleenr2579
New Mexico
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Very easy and efficient stay. Which is what we need when staying somewhere for a horse show. Neighborhood was quiet and ver nice.

Thumbnail of user melodyn133
Texas
1 review
0 helpful votes
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November 6th, 2024
Verified purchase

Location was awesome. House clean. Beds comfy. Plenty of space. Kitchen had everything we needed. We would definitely stay again!

Thumbnail of user sharlal15
North Carolina
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

Beautiful home up on a hill with gorgeous views! A quick 10 minute drive to restaurants, shoppong, breweries and waterfalls!

Thumbnail of user stacyw507
California
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

The property we rented was very dated. It had 1980's style kitchen and it was dark. When we did have issues they were resolved quickly. The gate to get into the neighborhood needs to be rethought, each time you go in, a wait of 20-30 was waiting for you.

Thumbnail of user rogerc1082
New York
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Clean, good shape. Both beds were of good quality. No apparent control over thermostat, and it ran fairly cold. Watch your head with the gutter near the entrance. Love the location, able to leave the car and walk everywhere.

Thumbnail of user charlenew398
Illinois
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

We loved our stay in Evergreen. The home had a beautiful setting. We had moose, elk and deer in the yard. The kids loved playing in the creek. The house had everything anyone would need.

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Thumbnail of user ashleyt865
Evolve T.
Typically responds within 25 days

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