Evolve Vacation Rental

Easy process to book condo. Condo was just as describe. Everything went very smoothly. No issues at all.

For the most part when I contact EVOLVE with a question or problem it is handled thoroughly by the first person that contacts me. Very rarely do I have to keep pursuing the individual.

You all do a fantastic job. From helping us prepare the property for rent, to helping us support our customers -- you are all knowledgeable, caring and professional. We really appreciate you!

We enjoyed our rental, booking with evolve was easy. Our unit was easily accessible and was comfortable for our family. We will def book again!

We are so unhappy with evolve. They will not market you unless you lower your price. We love our home and don't want it trashed. Be careful. They will not do what they say.

We enjoyed our stay! The condo has lots of amenities and a beautiful view of the mountains from the living area and balcony! We will definitely go again.

Great house and wonderful communication!
Thank you for letting us stay in this beautiful house

Great trip, the accommodations were perfect. The guest hist was awesome and took care of our every needs

Do not use this property management company. We were specifically told on the phone that there was no contract and we could leave the company anytime if were not satisfied. Ha! We were trapped.

We had a great stay. Beautiful views. The unit was clean, well maintained, had everything we needed. We would definitely stay here again.

We needed our host, could not reach him, reached out to Evolve. The Evolve rep said sorry, she would try to reach the host. She didn't reach him and she never followed up. It was a totally frustrating and disappointing experience and I'll never use Evolve, VRBO or Host Danny Harkins (595 Pisgah Rd in Andrews, NC) again.

The whole experience from beginning to end was seamless. The property was clean and well equipped. There were absolutely no negative issues.

We were disappointed, the dishwasher was leaking. We called the maintenance company and they did not have anyone to fix it.

The house was just great. It met all of our needs for a family Thanksgiving gathering. We would certainly consider renting it again next year.

Evolve has been great helping and coaching me get my house set up and renting. The entire evolve team was great. Couldn't have have asked for a better start getting the house renting the first month.

Owners of Short Term Rentals BEWARE. Evolve representatives are not professional and have hidden behind vague statements of "potential discrimination" and "we cannot require or ask guests to send their ID's prior to checking in, as many guests may feel uncomfortable in doing so, and we want to ensure they have the most positive experience they can" so Owners beware. Evolve will NOT enforce your house rules when it comes to: a) guest ID verification (but they will tell you that you can do it if you want); b) pet fees (unless you report it to Evolve after a guest checks out); c) number of guests allowed in your home; or parties or large gatherings just to name a few. You are definitely on your own and they imply you are getting a great deal from them because they only charge you 10% fee for bookings but what they don't tell you is that they charge another 10% "guest fee" to your guests for a total 20% management fee and FOR WHAT? And to top if off, Evolve charged me a $250.00 cancellation fee for a guest that failed to provide their photo ID to me prior to the check-in date. RUN. JUST RUN from this company. Find someone local with cleaning and maintenance workers that are reliable. You will thank me later.

We booked a rental through VRBO that was managed by Evolve. It looked like it would be the perfect getaway for us. We took off work, cleared our schedules, and drove all the way out to the rental in the next state over...only to find out that Evolve had canceled our booking right before we arrived due to a flooding issue. From the timeline I've gathered, they could have notified us before we'd left our home and driven hours to get there, but they waited for some reason. Evolve customer service's response was basically you're SOL. They didn't help us find a new place to rent for our vacation, they didn't help us find a hotel room in a nearby city, and they didn't offer a discount on our next booking. Nothing! We had to turn around and drive all they way back home. They said they would issue a full refund, but we've only received a partial refund and are fighting with them to get the cancelation insurance refunded since we didn't cancel the booking. So, our vacation was ruined and we're out gas/time/money to get there. And we might not even get our money back! I highly recommend everyone AVOID Evolve managed properties. I don't know what they do for the rental owners, but their customer service for renters has always been horrible and this time it went beyond. We definitely won't be renting an Evolve property in the future.

Trusting Evolve to manage my vacation rental was a huge mistake. The owner support is beyond incompetent. There's zero protection or support when guest damage your property. Evolve says you're protected up to $3k for damages but consequently Evolve makes it so difficult to proof your claim, and the run around, I just gave up and took the lost. Further, Evolve has such a small foot print in the vacation rental market, Evolve depends on ABNB and VRBO for your rentals. So, use ABNB or VRBO to list your property. These organizations have a much better infrastructure and owner support departments. At the end of the day, avoid Evolve like you would the plague. My personal unsupported lost is over $6,000. My involvement with Evolve has been 2 seasons equaling 8 months. My property only rents during the warm months due to its location in the mountains of PA. Look for a local management company if you can. I have and the smaller management organizations have the same access through the 2 giants in the vacation rental market or go with the 2 giants in the business to maximize your profit's, limit your damage lost, and get the owner support we property owners desperately need. Whatever you decide avoid Evolve like the plague. It was a horrible experience.

DO NOT USE THEM TO MANAGE YOUR PROPERTY. Evolve is a nightmare. They will lie about all of the timelines to get your property live, they will price your unit offensively low, anytime you call them they will be extremely RUDE and act like THEY OWN YOUR HOUSE! Not to mention, anytime you have an issue they will call you back in "2-3 business days" UMMM WHAT? Oh and if you have a pricing issue---forget it! They'll call you in "6-7 business days" So your listing will take months to go live, and even if something is wrong, good luck speaking to someone about it. Oh and decide to give up and list it yourself? THEY WILL CHARGE YOU $250 to cancel (or $500, depending who you talk to) EVEN THOUGH THEY LITERALLY COSTED YOU THOUSANDS BY WASTING WEEKS THAT YOUR PROPERTY COULD HAVE BEEN LISTED. Please please please, learn from my mistake and RUN RUN RUN far away.

This experience was just easy and great. Our house was just adorable and perfect.

No need to write a long review for this amazing property. CLEAN! Great location! Pet friendly! Amazing! Lucky to have found this gem.

We loved our stay! That property and home were beautiful & the managers were easy to reach. We would definitely stay again.

The Evolve team was easy to work with. Will recommend to family and friends.