• Evolve Vacation Rental

Evolve Vacation Rental

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Overview

Evolve Vacation Rental has a rating of 4.3 stars from 895 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evolve Vacation Rental most frequently mention customer service, rental property, and timely manner. Evolve Vacation Rental ranks 3rd among Vacation Rentals sites.

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This company responds to reviews on average within 25 days

Positive reviews (last 12 months): 87.2%
Positive
602
Neutral
19
Negative
69
117
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How would you rate Evolve Vacation Rental?
Top Positive Review

“Stay in Juneau”

Vicki L.
8/22/24

Room was great, no problems there. My only complaint is that I tried to contact the owner several times prior to stay to get more detailed info about amenities in the apartment and I never got any response until after our stay was already done:( Otherwise - all good

Top Critical Review

“Not worth it”

Shane R.
9/6/24

The evolve platform is dated as it doesn't allow constant adjustments. Communication with Evolve is terrible. You rarely, if ever, speak with the same support person. I have a private company that charges 15%, which does not include cleaning fee, and the company does everything. Evolve is a joke.

Reviews (895)

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Reviews that mention popular keywords

customer service (72) management company (25)
Thumbnail of user neilc565
Texas
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Great place, clean and well maintained. Great views.

Thumbnail of user maryb6630
Missouri
1 review
0 helpful votes
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April 23rd, 2024
Verified purchase

Easy check-in and exit. Only negative was lack of salt and pepper and not many glasses in the kitchen. Very good communication and response.

Thumbnail of user alisal70
Pennsylvania
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

These guests broke my shower door by snapping off the roller.

Thumbnail of user ashleyt865
Evolve T. – Evolve Vacation Rental Rep

Hi Alisa - we're sorry to hear you found some damage after the guests left! As you know, this risk comes with the business of renting out our spaces to guests. We hope that you were able to fix the shower door. For information on reimbursement, check out https://help.evolve.com/s/article/risk-protection.

Thumbnail of user gaylenn1
Wisconsin
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Home was "as described".Owner was helpful when needed. Website and other services were helpful.

Thumbnail of user kennethp1043
Georgia
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

The view is amazing and nice size bathroom. The bed was very comfortable, we did not end up in the middle. Outdoor seating area was great at night with the heater. We will 100% be back. This is our third year renting from Sliding Rock and this has our best cabin so far.

Thumbnail of user reganf15
South Carolina
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Highly recommend using Evolve. The home was spotless and well stocked with everything you could possibly need. All linens and towels were provided so that was a plus. Bed was comfortable. Excellent communication from the rental staff - very clear and easy check in and check out information.

Thumbnail of user kellyg1444
Texas
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Clean and comfortable.
Easy check-in and check-out

Thumbnail of user magdae9
Connecticut
1 review
0 helpful votes
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May 13th, 2024
Verified purchase

Great experience, we loved it. House was very nice and the outside grounds are beautiful.

Thumbnail of user danag555
Montana
1 review
0 helpful votes
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April 22nd, 2024
Verified purchase

The service was fine, but the fees that are charged for a vacation rental are too high for what is provided.

Thumbnail of user kellyb2330
California
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

The check in experience was fine/no issues. However, given the cold weather we would have appreciated the heat being turned on prior to our arrival.

It would have also been helpful for the person checking us in to give us a tour of the property, point out where the thermostat was/how to use, how to operate the spa, answer any questions, etc.

Thumbnail of user ellenm883
New Hampshire
1 review
1 helpful vote
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January 27th, 2024
Verified purchase

Booking with evolve was easy and seamless. I booked a 3 bedroom row house just 9 blocks from the capital. The home had a well appointed kitchen, two full bathrooms, cozy living room and garage. The neighborhood was quiet and had easy access to many food choices a short walk away. Terrific location for a family get together.

Thumbnail of user sandraw2467
Florida
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Cabin was beautiful and the views were amazing. Close to so many things to do. My family had so much fun. Even did some whooping and wood knocking looking for Bigfoot! Thank you for a great vacation. 💜

Thumbnail of user terrenceb153
Minnesota
1 review
0 helpful votes
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January 22nd, 2024
Verified purchase

Our extended family of 18 spent a very enjoyable week together in this beautiful home. With kitchens and laundry rooms upstairs and down, a large game room and a pool table, we had lots of room to spread out or gather together. The location was perfect: close to Branson attractions, but somewhat secluded, too. There was plenty of parking for 6 vehicles as well. We heartily recommend it.

Thumbnail of user davem1824
Nebraska
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

All good they did all right and are r,esponsive. Not sure why you need fifty characters that's too long.

Thumbnail of user carinew2
Ohio
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Studio was clean, had some little extras like k-cups, 2 bottles of water and several kinds of spices and seasonings in the cabinet. Bed was very comfortable and there were plenty of pillows. The WiFi was good enough for me to work online while there.

Thumbnail of user shelleys504
Wisconsin
1 review
0 helpful votes
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February 9th, 2024
Verified purchase

We loved the location of this condo. The space was small but clean and there is everything you need. We stayed for 10 days and the unit could have had more wash cloths and toilet paper because we had to buy some to get us through.

Thumbnail of user christanaw1
North Carolina
1 review
0 helpful votes
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January 19th, 2024
Verified purchase

We absolutely loved our stay here. One thing I can recommend is either buying a new mattress for the upstairs bed or buying a good thick mattress topper. There was enough room for everyone to be comfortable. Will return

Thumbnail of user vickiet178
Oklahoma
1 review
0 helpful votes
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April 14th, 2024
Verified purchase

Great place to stay! Minutes to Lake Tenkiller. Big carport for the boat. Very Clean and a nice welcome basket! Loved it! Definitely stay again.

Thumbnail of user marysf
New York
1 review
0 helpful votes
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January 25th, 2024
Verified purchase

House is easy walking distance to the beach, well maintained, very clean and with all the amenities needed to make the 10 day stay for our family of 2 adults and 3 teens very comfortable. The kayaks were a delightful surprise and an added plus!

Thumbnail of user kellyk1472
Oklahoma
1 review
0 helpful votes
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January 22nd, 2024

We attempted to use this management company in Summer 2021 on a condo. After an absolutely horrible tenant and harassment by our HOA, we decided to cancel and rent as a long term rental with our Realtor managing instead. I contacted Evolve to cancel, which I thought they did, and moved on. In late December 2023 I received an email from Evolve that someone had booked our condo. I contacted Evolve immediately and they were super friendly, acknowledged the error and let me know that my condo was no longer listed. All good. Now, a month later I received a $183 charge for cancelling the booking, which should have never been booked in the first place. No resolve at this point, only that they would "look into it"

Thumbnail of user robertb9623
Rob
New York
2 reviews
0 helpful votes
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February 10th, 2024
Verified purchase

The casita seems new with very high ceilings, giving it a very spacious feel. It was quite comfortable. The hosts live 50 yards away, so are very accessible and are responsive. We'd definitely stay again.

Thumbnail of user craigt521
Pennsylvania
1 review
0 helpful votes
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March 1st, 2024
Verified purchase

The Evolve/VRBO platform is my go-to site for travel dates exceeding 2 days in one location.
Always great choices, good rates and transparency. And good communication.

Thumbnail of user louised379
New Mexico
2 reviews
0 helpful votes
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April 18th, 2024
Verified purchase

PURCHASED THEIR VACATION RENTAL FOR MY HUSBANDS BIRTHDAY. IT WAS EASY, PROPERTY WAS CLEAN AND QUIET. IT WAS EASY AND THEY EVEN SPLIT THE PAYMENT SO IT WASNT A FINANCIAL BURDEN

Thumbnail of user dennisk874
Washington
1 review
0 helpful votes
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February 1st, 2024
Verified purchase

Everything was perfect about our Christmas getaway to the PNW coast once we were there. The beach house was absolutely perfect and the owners did such an amazing job to make us feel like home away from home. The experience getting to that point with Evolve was not so great. I was doubled charged for the rental, explanation was they accidentally ran my card twice for some unknown reason which they can't explain. Yes I did get my money back for the double charge but it was pending in my bank for 7 days during the week of Christmas, not ideal for someone who was budgeting this trip down to the penny to still have a great experience and to enjoy the holiday season. After numerous conversations with Evolve, their solution was to credit me $100 for a future stay with them. No thank you, I truly don't think I would want to experience this nightmare ever again.

Thumbnail of user ashleyt865
Evolve T. – Evolve Vacation Rental Rep

Hi Dennis - thank you for your review. First and foremost, we sincerely apologize for any financial inconvenience this error may have caused for you. This is not the experience we wish to provide for guests and while we are happy to hear that we were able to get the issue sorted, we are very sorry to hear that the resolution provided was not what you were hoping for. We're also glad to know that despite the booking issues you experienced, you were able to have a perfect and enjoyable stay. This speaks volumes about the owners and their property and we are thankful to be working with them. Thank you again for taking the time to let us know how this error impacted your overall experience. We appreciate your feedback and will be sharing your review with our team.

Thumbnail of user kims2690
Florida
1 review
0 helpful votes
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February 2nd, 2024
Verified purchase

Can't say enough. Cabin in beautiful and spacious! The photos DONT lie! All the amenities you need! Plenty of bathrooms for a bunch of women on vacation. Hot tub warmed up quick, 2 gas fire pits, indoor fireplace which got plenty of use in the month of January! Keep in mind you will need to buy wood if you burn a fire every day. So what the cabin had so much to offer! And wood is easy to buy. Bottom floor has a pool table darts wine frigerstorvsnd sleeping quarters. This Cabin is very close to wineries, gold mine, down town, hiking and wallmart! Hard to believe there is a better place than this to rent! The owners are fantastic!

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Thumbnail of user ashleyt865
Evolve T.
Typically responds within 25 days

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