Experteer has a rating of 1.0 stars from 95 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Experteer most frequently mention credit card, customer service, and auto renewal problems. Experteer ranks 340th among Job Search sites.
This company does not typically respond to reviews
Zero jobs… literally every single one of their headhunters has a goose egg as far as opportunities. They email you to death but you pay for zero. Nada. Zip. Stay away.
I did not buy a long time subscription on purpose but by accident, hard to cancel, lots of spam mail. Smells a lot like scam. Not going to pay the bills for sure, stay away from this
Products used:
none
Don't buy Experteer Premium. It is rather cheating with the subscriptions. By clicking on "yes", "ok", "next", you agreed on lots of things. They extend charging you automatically secretly without letting you know, because you clicked on "ok". It is true that some recruiters started to email you. But they either contact you once and never respond you ever again (calling or email without any response) or they contact you with really obvious irrelevant positions. Experteer is a dying business. StepStone, Monsters, Xing, there are lots of free job markets other than this. LinkedIn is much better because of its dynamic eco system.
Tip for consumers:
Experteer is a dying business. They are out. LinkedIn is better.
Products used:
Premium subscription
They keep threatening me to pay £82 for services I never used. I read reviews about them and froze my bank card and now they keep sending me emails to pay for a service I never used. This company should be close scammers! They want my hard earned money for free. Well they arent getting any. Freeze your cards if you have to save your money from these thieves. They talk abt premium membership when I never saw a single job on their site.I got a new job using indeed and I never paid anything for it.I aint paying this company $#*!. Thieves preying on peoples hard earned money.I would give a zero if I would
Tip for consumers:
they steal peoples money
Products used:
nothing
This week, I received a receipt for $179.70 for a six month membership (let me repeat, a 6 month membership) to this organization. I cannot tell you when I have been on this site, but it must have been years ago. I was even looking for a job in the last year, but it never occurred to me to look on this site. I reached out to their customer service team who told me that there was nothing that they could do about my $180, that it was legally their money and they would keep it. This tells me that they are desperate enough to take money from people who don't use or want their services, so they must not have enough satisfied customers to meet their revenue goals. It is so disingenuous and I would not work with this organization if they were the last one on earth to have quality jobs. Luckily, they are not and I would recommend that you find another one and stay away from Experteer.
Tip for consumers:
If you are looking for a job, you should use alternative sites.
Products used:
I didn't use any of their services.
Experteer is one of those job sites that you must pay to become a member of. Then you get to apply to jobs that don't exist or are already filled or are on the other free job sites.
They bring zero value.
After 7 days trial period, autopay for 3 month will cost you more then $100. They will not inform about prolongation of membership. They just take your money.
Products used:
job offers services
Terrible! Never got name even close to the job I was seeking. I cancelled and they said they never received the cancellation and charged me for an extra month
Tip for consumers:
Terrible company.. can't get through to anyone, jobs dont reflect what I am seeking, Their emails dont work, they charged me extra I shouldn't have paid for
Products used:
Service for jobs
Total scam, fraud and has to be illegal. Please don't give them a cent! Not only was the service itself a joke but just like everyone else here they are really just tricking you into re-subscribing. Even after I had believed I had cancelled they recharged me after 6 months. As soon as I saw the charge and cancelled again and was told too late no refunds. Received the exact same canned responses as many others show on this site. Stay far, far away!
A 3 month trial subscription proved to be a nightmare as they include a default renewal check box hard to spot. On top of this, there is no service at all other than a list, no more than every other free job site. A complete hoax with no added value at all, we receive automated suggestions based on our previous choices, no analysis. Clients are no more than victims for making easy money out of honest people. Shameful.
Tip for consumers:
Please be aware. When people use this paid service they expect to obtain more than automated suggestions. There is no real service behind the poorly designed application. Also they include an automated renewal during subscription which they ruthlessly charge. Not a service for honest professionals seeking new opportunities.
Products used:
Experteer Premium
My recent experience is exactly like the ones already indicated. Received an invoice on 01/20/23, for services for 01/20/23 -04/19/23. I responded to cancel on the same date and was told that I would have had to request cancellation on 01/19/23, the day before. To add insult to injury, they had the audacity to send me a message threatening that If I did not pay the invoice, they were going to add additional charges! As mentioned by other posters, I was referred to the small print. Don't waste your time or money.
Tip for consumers:
Do not bother.
Experteer is a company that is "legal", and they are legitimately mobbing the customers. I have paid a one-year subscription, and seen that there are far more better job sites, completely free... These guys are sending "legit", "elegant" professional emails about how who have to pay another yearly subscription - that I have not ordered.
They are recharging automatically. I can see that other peoples have problems with them also. This a clear violence against customers act, and I wonder what is the police doing?! This is mobbing of the worst kind, I mean there is a policy on internet - if you don't want to buy something - how they can have the right to send you "legit" mails?
Products used:
This is a paid site for finding jobs.
Worthless service! Complete scam! They trick you into an ongoing membership that drafts your account and ridiculously challenging to cancel! They do absolutely nothing for you and take a great deal of money. I am so embarrassed that I am even having to write this review. Run!
Just another in a row of fraudulent services. They've charged amounts from my credit card without any notification and when I've apparently understood it, they were claiming that under some disclaimer they inform you will be subscribed and automatically charged until you cancel (btw, you can't cancel it from your mobile but only from your computer). SAve your money and stay away from Experteer
Products used:
subscription
Worthless service. Received no contacts from recruiters. Most positions identified as "matches" had no fit with my background or experience. Tried to cancel after the first six months but would not refund the renewal. A complete scam without any concept of customer service.
Absolutely ridiculous, they ask you for all kinds of details on your profile and aspirations, then only at the very end do they reveal that you have to pay large sums of money for their "services". Biggest waste of my time, I will not give them any second thought
Whatever you do, do not invest one penny into this company. They provide nothing to help jobseekers and prey on the fact that you will forget the exact date of your renewal. Every other reputable site makes you aware that your premium is coming due, and those that do not, GLADLY refund your fee if you call within a reasonable time. I called that day as soon as the payment was posted, and was rudely turned away. They are not in the United States, they are based out of Germany, with no clue about customer expectations or service. They hold on to an agreement that you have to accept to get their services, clearly a bait and switch. If they were doing their job, there should be no need for a renewal in the first place, because your new job would have been secured.
Hello, I hope to help others, but my Bank of America fraud department suspected a fraudulent charge against my credit card. I checked my email and got an email titled "Payment was not successful: Please verify your payment details" from an email address listed $#*! Experteer Premium <*******@reply.experteer.com> which looked very legit, but I suspect was a scam. See picture of email I got.
I am going to unsuscribe from this company and don't think I've ever done business with them. It must be a scam. I did a search and emailed "*******@experteer.com" and asked that they take me off their email list if this message actually came from them. I suspect it didn't, but I don't know.
Tip for consumers:
is a scam. don't fall for it
This a total rip off. They make appointments and are no shows, don't deliver any value and then ream you with extraordinary fees with no forewarning. Oh but the fine print they've got you! Do not use them. Waste of good money and 0 customer support when they take your money for NOTHING!
Tip for consumers:
They are a fake business. Do nothing.
Products used:
Headhunter
Once registered, get very little support, and almost impossible to cancel once they have your credit card details. Avoid t his scammer at all costs, you get nothing for your investment and then see further monies stolen from your account when you believed you have cancelled. There isn't an option for a zero start rating but that is what they deserve. Complete scammers.
Tip for consumers:
Never use them
Products used:
Nothing, I got zero for my investment
I have subscribed since March 2019; with no opportunities presented.
Upon deciding to cancel my account I noticed that there are no customer service contact phone numbers or email details presented - one red flag.
Using the online message function I have attempted to cancel my subscription twice to no avail - each time it promises that "a confirmation email will arrive shortly".
All the while, Experteer keep taking payments.
I will have no choice following this but to get in touch with my UK bank to cancel the direct debit.
It should be said that this amounts to entrapment and possibly fraud. AVOID.
The company uses less the ethical processes to trick consumers into additional 3 month periods. The recommendations are useless and some of the jobs do not even exist. I would highly recommend that any job searcher stay clear of this site and service.
Experteer steals money from your account for doing absolutely nothing. Never, never, let Experteer anywhere near your credit cards. My partner (a Ph. D.!) is being robbed from them, even as I type. His only path forward is to dispute the charges with his bank and to cancel his credit card. Experteer *refuses* to cancel any 'services' they claim you signed up for. Even if you accept that premise, they do NOTHING for their 'clients.' Avoid Experteer!
Update: Experteer did credit my friend for their most recent charge, along with the additional "international transaction fee" after he wrote them, and after this review was published. We are appreciative that Experteer took this step.
Following what others have written, felt this site added no value to my career search vs other career sites that charge no fees. They position themselves as worthy of a subscription cost by touting high paying executive positions and access to headhunters and recruiters, but in my first 3 months I did not find exclusive executive positions not posted elsewhere (that would be worth a premium) and received zero visibility with headhunters and recruiters. To boot, forgot about the subscription cost and when i was hit with the renewal fee, asked to have it removed and was denied. This experience was anything but executive level professionalism and results. Buyer beware!
Dear Alan,
We are sorry to hear that our service did not meet your expectations.
Experteer is a highly-personalized career service for senior-level executives worldwide.
At Experteer you can find many jobs from the hidden headhunter job market, that are posted exclusively in our network and also many jobs from small companies, that can rarely be found on other job boards.
Currently we provide over 250.000 job postings for senior-level executives with earnings of at least €60,000 / £45,000 / $100,000 per year.
In order to offer you the best possible quality and up-to-dateness of these jobs, we replace approximately 8.000 jobs per day.
Experteer selects positions from multiple sources, thereby guaranteeing you an extensive selection of leading positions. This includes exclusive headhunter positions as well as a broad range of leading positions, that we gather directly from companies and job boards for you – making it easy for you to filter out the most suitable offers. You can not only filter by industry and function but also by salary and original source of jobs.
I recommend that you set-up a saved search to be notified about relevant jobs for you on a frequent base.
Kind regards
Your Experteer Social Media Team
I've had much better luck with free job sites, and Experteer made it very difficult to cancel. After you cancel, be sure to block your payment source because they will not honor the cancellation.
UPDATE: After several back and forth emails, I have received a full refund for my September payment.
Should have read reviews 1st - duh! A $200 investment yielded a third draft with misspellings, typos, and faulty punctuation by a writer in the business for 13 years. I finally gave up. Don't waste your money and valuable time here.
Executive and senior management jobs for $ 100k and over. This high-end job search and career service gives confidential access to executive recruiters and headhunters. On Experteer.com thousands of 100k plus job offers for specialists, directors, exec...
Dear NJ B.,
Thank you for your feedback.
We are sorry that you did not have a positive experience with Experteer.
Cancelling the Premium Membership is always possible until 1 day before the prolongation and we confirm every cancellation by email. You can cancel directly in your profile or through contacting our customer service.
If you are interested in knowing more about how a job search works, please do not hesitate to ask. Headhunters and recruiters do use Experteer to find candidates for their open positions and many of our customers successfully found their new job through Experteer.
https://eu.experteer.com/docs/testimonials/review
Please just send us an email and we will be happy to support you to improve your job search and professional profile on Experteer so that Headhunters and Recruiters can find you more easily.
Our Customer Service Team is available by email at support@experteer.com.
Isabel Hamm
Experteer Customer Service
Munich, Germany