Eyecandys has a rating of 3.4 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyecandys most frequently mention contact lenses, customer service, and free shipping. Eyecandys ranks 16th among Contact Lenses sites.
This website has a wonderful selection on circle lens in a variation of sizes and colors. They also offer free shipping on any order $14+ which most of the lens are more than that so it is super reasonable and generous of them to do. The prices and quality are great. The shipping is exceptionally fast considering the products come from across seas. I haven't had any issues with the website where I've needed to contact customer service, but the atmosphere welcomes customer concerns, so I don't feel I would have an issue. Overall, its a great website to order circle lens from and I will certainly be ordering again myself.
I bought some contacts. I was debating, and I finally decided I would try them. I asked about return policy. She said it's 30 days. No thats not true. Also if you are ordering, you have to make sure you order two. Apparently they do not sell you the pair as one. Very unhappy!
I don't understand the negative reviews about this company. I've been ordering from them since 2015. Sure some of my shipments have come late but I've gotten everything I paid for every time. The products are as described. They even offered to send new ones when I complained about some irritation issues.
I was skeptical due to some bad reviews, so I placed a small order about a week ago, paid for early shipping. The customer service now informed me that it takes 5-10 (most likely 10) days to process orders. So i'm still waiting, for my order to even be processed which doesn't make sense because my account was charged, hence sounds like it was processed... *3 weeks later* my package came! If you don't care when it comes, I'd recommend. The contacts came in tact, overall I like them.
My Geo Princess Mimi Cafe lenses from here are quite drying. I previously got other Geo lenses and I could wear them for longer. These ones, however, I can't stand after an hour or 2. But my boyfriend said they looked cute. And at least the delivery was quick.
I bought 4 pairs of colored contacts for me and my sister and we're both very satisfied with their quality. They're amazing at enhancing makeup! Only little annoyance was that they ran out of supplies of an item I bought so I had to spend some time picking out a substitute. Shipping was quick and totally trackable for impatient people like me :P
I have a small problem with the way Eye Candy's website is laid out. It's often confusing because it isn't clear 1) how long the lenses last and 2) whether I need to add 1 or 2 lenses to cart. I also had a problem where one of the lenses I received had a tear in it. Arguably, that could have been caused by myself and my first time opening it. Other than that, Eye Candy has a decent selection of colored contacts and prompt customer service.
I don't know why there are so many bad reviews. I've been ordering contacts from them since 2010 and only have had good experiences. All my orders (except one which got lost, but they resent it) arrived in the time promised. I verified that all my Geo lenses I got from them were authentic. I don't have any thing bad to say about my orders from Eyecandys.
Tip for consumers:
US orders now need a prescription
It was really easy to order and I got my order in a week (shipped to the US). As for the products themselves, 3/4 contacts I bought felt fine but the other one was not as comfortable. But oh well it's all subjective right? Other that, I'm totally satisfied with this site.
My package was lost by USPS but they were nice enough to resend it. So my shipping ended up taking a month because of this fiasco. Thankfully, the contacts were lovely - everything from how they look, the packaging, comfort, etc. I would probably use a different shipping courier next time.
My package was lost by USPS but they were nice enough to resend it. So my shipping ended up taking a month because of this fiasco. Thankfully, the contacts were lovely - everything from how they look, the packaging, comfort, etc. I would probably use a different shipping courier next time.
My first colored lens and I'm very satisfied with my EyeCandy's experience. I got the GEO Fresh Greys and the color isn't very bright, but moderate and natural looking on my brown eyes. Shipment and fulfilment were fast seeing as they come from Asia. If they prove their longevity I'll definitely repurchase.
My eyes are really dark almost black and I was looking for coloured lenses that would make my eyes brighter. The delivery I was really happy about - my order arrived in a week (I live in Singapore). However, I think the lens I picked out was too small since I have already large eyes, the lens didn't make them look any bigger. Also they were a bit dim esp indoors. At least the contact lenses were very comfortable.
One pair of lenses that I got from them felt really dry on the eyes, I couldn't wear it more than a few hours. I emailed them about it and luckily they sent another one that came in 2 weeks give or take.
Tip for consumers:
The uncomfortable lenses were from Dueba, wouldn't recommend this brand
Exactly the same as in the photos! I love them, and they come with their case to keep them, very well everything and very comfortable... And the super fast delivery. It looks a bit more blurry especially at night with them, but it is not the fault of the contact lenses, it is normal.
I ordered a pair in january, paid for the fast Shipping, honestly i was nervous, because the tracking wouldnt work half the time. Then they came about a week later. Now i ordered again 3 days ago, still no shipping info. But i was Very happy with first order. Ill update with this new order
I was very skeptical about Eyecandy as I have read so many bad reviews on this company and that it was a scam. I bought 2 pairs of contacts and paid $25 AUD for the fastest shipping option. After they sent me out a tracking number, I was still really unsure and felt like I was getting scammed because I have previously read so many reviews saying they gave out fake tracking numbers. However, I received my package after 7 working days. Yay
Also, their email team is a bit slow but they do reply after like 3-4 days.
I loved that I got more than I expected. Everything was adorably packaged in a bright pink envelope. I got free cases and even a pouch to store everything in! I didn't realise that some of my products were backordered however so the delivery took a week longer than I had thought it would. Next time I'll just get the in-stock items. The contact lenses are really great though (I'm wearing them as I write)
Thank you for shipping the items securely and I love the free gift! Shipping was smooth and quick. The eye lenses themselves are brilliant and my boyfriend loved them. Would purchase again from EyeCandy's. Thank You very much!
I got my lenses in like a week which was quite a surprise to me! Customer service was excellent and helped me with tracking issues promptly. The quality of the lenses very good and the prices even better!
I just recieved my order which is a relief from reading all other reviews and in time too. Because i live in Australia it was excepted to arrive in 25 business days and i say it did. The main problem is the biggest... when going to track my order it would never take me to where i can track my purchase! When i would go to the help desk it wouldn't lead me anywhere. Pretty much i was in the dark for the whole shipment. Even though it came i don't know if I'll purchase from them again just because of everyone else not recieving their package and the fact that i didnt know where and what was happening with my item.
Got lenses for my sister and myself. We both love everything and don't have issues with the contacts so far. Because of this excellent value, we're placing our 2nd order.
I got a free pair of lenses from a promo. They were the 'No 7 Pistachio.' While I appreciate this offer, the free lenses were uncomfortable compared to the ones I paid for. The 'Anna Sui 3Con Brown' I purchased was waayyy more hydrating but it was also 3x the price of an average pair.
They lenses were really thin. I tore one on accident, so be careful! Otherwise, they feel pretty comfy. Shipping was also a bit slow.
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