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FabKids

Overview

FabKids has a rating of 3.3 stars from 4,109 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FabKids most frequently mention good quality, fast delivery and new shoes. FabKids ranks 8th among Subscription Shopping sites.

service
174
value
169
shipping
184
returns
107
quality
166
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How would you rate FabKids?
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Oklahoma
1 review
0 helpful votes
Follow Brandi A.
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Great Quality
August 1, 2023

I was really shocked by the quality of the shoes for the price I paid. They have held up all summer. I will be purchasing again in the near future.

Date of experience: August 1, 2023
Lia B. FabKids Rep
over a year old

Hello Brandi,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Tennessee
1 review
0 helpful votes
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Good quality shoes.
March 24, 2023

Fast shipping and arrival. Good quality shoes. They are very cute and very comfortable my niece absolutely loves them.

Date of experience: March 24, 2023
Bonnie S. FabKids Rep
over a year old

Hello Tabatha,

This is awesome to hear that you are loving your purchase and our stylish products. Thank you for taking the time to write a review! We hear you, and we appreciate your business with us.

Best,
Bonnie

Iowa
1 review
0 helpful votes
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Shoes didn't fit my kids
June 15, 2024

I don't know how to return for a pair that actually fit

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Low Quality
December 2, 2022

The leggings lose color and the knees look worn after the first use. The clothes and shoes run too small. It was not worth th e money I was spending.

Date of experience: December 2, 2022
Jennifer M. FabKids Rep
over a year old

Hello Hannah,

Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Michigan
1 review
0 helpful votes
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Satisfied
February 16, 2023

The kids love the shoes. They are cute and comfortable. Line the deals, bright colors, easy ordering, arrive quickly.

Date of experience: February 16, 2023
Mary L. FabKids Rep
over a year old

Hello Denise,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Kentucky
1 review
0 helpful votes
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Love the shoes
November 22, 2022

Fast shipping good quality shoes loved the way they looked and happy that they are in the correct sizes

Date of experience: November 22, 2022
Jennifer M. FabKids Rep
over a year old

Hello Alexus,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Texas
1 review
0 helpful votes
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Easy and Always Love
November 4, 2019

My daughter loves these boots and she's still young to really enjoy putting on a cute pair of boots and leggings and go!

Date of experience: November 1, 2019
Cole N. FabKids Rep
over a year old

Hi Julie,

Lovely feedback! We sincerely appreciate it and we’re always happy to hear that our members are satisfied. Hope you have a FABulous day!

XOXO,
Jane

New Jersey
2 reviews
0 helpful votes
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Love it all
November 25, 2022

I love everything from fabkids. I have been a member since 8 months or more and no disappointments. Kids love everything they get.

Date of experience: November 25, 2022
Jennifer M. FabKids Rep
over a year old

Hello Santos,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Canada
1 review
0 helpful votes
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Clothing
April 20, 2023

I had a great experience. I am pleased with the clothing received. The cost was reasonable. Communication from purchase to delivery was excellent.

Date of experience: April 20, 2023
Lia B. FabKids Rep
over a year old

Hello Carol,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Illinois
1 review
0 helpful votes
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Need more variety
November 26, 2022

All if the clothes are the same. My daughter is getting too old for many styles. She is not excited about the clothing.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Tracie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Georgia
2 reviews
0 helpful votes
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My daughter loves the style and comfort
November 12, 2018

We have been doing Fabkids for a while, and love it. The value is our of this world, and so is the style.

Date of experience: November 8, 2018
Ivy T. FabKids Rep
over a year old

Hello Amy,

Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us!

XO,
Ivy

Nevada
1 review
0 helpful votes
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The times I have had to call for a problem or question they have answered it and have been very nice about it

Date of experience: May 11, 2015
Georgia
1 review
0 helpful votes
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Poor quality
March 21, 2023

I will not be ordering again. While the colors and styles may be cute, the quality is sub par especially considering the cost.

Date of experience: March 21, 2023
Lia B. FabKids Rep
over a year old

Hello Lindsey,

It is with great regret that we received your feedback regarding the items we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Michigan
1 review
0 helpful votes
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Need to double check package
January 5, 2023

Send me wrong size boots should have been a size 10 what I ordered but I received an size 11 in my order

Date of experience: January 5, 2023
Jennifer M. FabKids Rep
over a year old

Hello Dwylette,

Thanks for sending your review! Your feedback the wrong item you received is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Nebraska
1 review
0 helpful votes
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Happy with purchase
November 27, 2022

Was happy with my purchase just wish there was more options for clothing like winter coats or tights/pants (for boys) with fleece lining.

Date of experience: November 27, 2022
Jennifer M. FabKids Rep
over a year old

Hello Lupita,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Rhode Island
1 review
0 helpful votes
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Missing clothes
August 15, 2022

I had ordered on sale a 3 pack of leggings for my daughter. And had only received 1 pair of leggings.
Very disappointed.

Date of experience: August 15, 2022
Jennifer M. FabKids Rep
over a year old

Hello Mandy,

Thanks for sending your review! Your feedback about your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Kentucky
1 review
0 helpful votes
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Very satisfied
June 1, 2022

Ive veen very satisfied with the quality of the clothing & shoes. Well made & cute! Shipping was right on time as well

Date of experience: June 1, 2022
Jennifer M. FabKids Rep
over a year old

Hello Elizabeth,

Thank you for taking the time to leave your feedback and for sharing this with others. We're happy to learn you enjoy our product and services.

Best Regards,
Clark

Arizona
1 review
0 helpful votes
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Toddler boots
November 26, 2022

They arrived quick. My kids love them! They so cheap and they also send free stuff if you continue to shop with them.

Date of experience: November 26, 2022
Jennifer M. FabKids Rep
over a year old

Hello Aireona,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Nevada
1 review
0 helpful votes
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My favorite sweater!
November 24, 2022

I love my sweater the only bad part is I ordered the wrong size and now I don't know how to return it

Date of experience: November 24, 2022
Jennifer M. FabKids Rep
over a year old

Hello Maria,

Thanks for sending your review! Your feedback about our product sizing and return process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Pennsylvania
3 reviews
2 helpful votes
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I purchased a couple of items from them in December for Christmas(the kids loved them). Never did I knew I was subscribed to their VIP mebership. I was charged 30 bucks in January. I was bummed but I figured might as well order something later on so I let that one go. On February I received the "skip the month" email and so I skipped that month. On March I didnt receive no email and was charged 30 bucks again. I called the customer service number and they were actually very nice and CONVENCING. The lady refund me the money but after 30 minutes on the phone, talked me into keeping the membership. Now it is April and I didnt get to skip and once again was charged. I was firm with them and told them I was not going to allow them to talk me into keeping the membership. I finally just cancelled the membership and the lady refunded this month and January as well! With all that said... I don't know where all the rude customer service people are comming from but I've only dealt with polite nice but very CONVENCING people when talking on the phone. Stand your ground they will refund.

Date of experience: April 12, 2016