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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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Always a great experience with FabKids... Shipping is fast! The prices are affordable, and always fits to size perfectly.
Hello Luz,
We're thrilled to hear that you had a positive shopping experience with us! We make every effort to provide you with reasonable prices, products that fit perfectly, and fast shipping! Have a great day!
Best,
Allison
My experience with FabKids was absolutely terrible. I purchased my order on February 27th and never received my order. I've emailed many many many times and nobody has yet to reach out to me about my missing package! I was more than excited to buy my girls some shoes from the website and continue to use the website. But that will not be happening.
Hello Delaney,
Thank you for taking the time to write a review. We'd be delighted to help you further with your concern about the order you never received. Our Member Services Team will reach out to you right away.
Best,
Allison
I order from Fabkids for my granddaughter. I don't get to see clothes. But the site is easy to use, nice choices, and great discounts.
Hello Denise,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
First I had to use different cards.
The sizing is off.
They changed my address
Hello Rebekka,
Thank you for sharing your experience with the sizing of our items and the payment options we have online.We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
My great granddaughters love the clothes the price is right and they have all the sizes
Hello Patti,
We desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
Great deals, easy check out, quick delivery, my daughter loved everything I got her!
Hello Jeannie,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Have a great day!
Best,
Mary
Easy to navigate! Very nice website and items! My daughter loves her sneakers
Hello Victoria,
We are glad to hear about your amazing feedback regarding our products and the website! We appreciate you taking the time to share your experience with others. Have a great day!
Best,
Mary
Hello Karen,
It’s great to read your feedback on processing a return online. We appreciate you taking the time to share your positive experience. We aim to provide the best service for every member
Best,
Mary
My daughters and I love all the styles and colors to pick from. Great Quality clothes.
Hello Brittany,
Amazing feedback! It was a pleasure doing business with you! Thank you for choosing FabKids items! We hope you will always have a great experience with us in the future!
Best,
Mary
Very nice and came early.So far my wife loves this store
Hello James,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Member credits should return to how they used to be - off the total, not pick and choose which single item to apply to as many are not worth $50. I will be discontinuing my membership for this reason. Scam artists.
Hello Stephanie,
Thank you for sharing your experience with the VIP credits and we are sad that you are canceling your VIP membership. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Usually we love stuff from here and my kiddo loves the bright colors and light up shoes. But less than a week into wearing his new shoes, and the one shoe isn't lighting up 😞. Very disappointing. My kiddo was pretty upset that the lights went out in less than a week. Otherwise shipping was fast, items were in great condition, everything fit.
Hello Michelle,
Thank you for sharing your experience with the items you ordered, We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
Every time I order from fabkids I always get exactly what I'm expecting. Style, size, and quality is fantastic.
Hello Jamie,
We couldn't be any happier with this lovely feedback! We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!
Best,
Mary
I love the uniqueness of Fab Kids clothing and shoes. Their boots (especially the tall ones) gives high end fashion but with an affordable price. I like the quality of the footwear that I have purchased for my child so far. I have been a V.I.P. Customer with Fab Kids for 4 years now and have had good customer service, quality clothing at affordable prices, fast shipping and easy returns or refunds. I recommend FabKids to everyone I know.
Hello Dolores,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
On previous order shoes were too big so I sized down to make sure we had the correct size and these were still too big. Had hard time placing order. Tried to use all credits and it wouldn't not allow it
Hello Lynn,
Thank you for sharing your experience with the item you ordered and in using yhour VIP credis. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
You have to phone multiple times to cancel while the person on the other end tells you that they will not refund money and if you don't shop right then you will no longer get the special pricing. The products are of terrible quality and they have limited quantities. All boys do not like dinosaur clothing and no child likes wearing shoes that fall apart after a couple of weeks of wear. Just don't shop here there are so many better options.
Hello Janette,
We regretfully note that we received your feedback regarding the VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Hello Amy,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.
Best,
Lia
Except my purchase.you guys deduct my $49 without any purchase thats not fair...
Hello Iram,
It is with great regret that we received your feedback regarding the charge on your account. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
My granddaughter is thrilled with these shoes and because the prices are so good I can usually buy her two or more pairs at a time. So cute and a good variety.
Hello Audrey,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joy,
Glad to know that you like the style and fit of the products you got from us! We always want to create unique designs for our valued members like you! Your satisfaction is what we aim for and we're delighted we achieved it.
Best,
Allison