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FacebookReviews 1,684

1.9

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Facebook Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, particularly concerning issues of safety, privacy, and inadequate support. Many users express frustration with the prevalence of scams and poor content moderation on the platform, while others highlight a sense of disconnection from the community due to outdated features and algorithms. Conversely, a small number of reviews commend the quality of specific services offered, indicating that some aspects of the company's offerings have potential. Overall, the feedback reveals a pressing need for improved customer service, transparency, and a more secure user experience to regain trust.

This summary is generated by AI, based on text from customer reviews

service
431
value
394
shipping
257
returns
241
quality
365
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Pennsylvania
1 review
1 helpful vote
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Hacked and don't care
April 16, 2022

I got hacked. That hacker took my email out and used it's own so I can't get back in and now the hacker is controlling my Facebook and pretending to sell my ps5 witch I'm not. My friends and family and myself included all reporting to Facebook and they haven't done a damn thing! It's been an month since and nothing. If Facebook would care they would have done something about it.

Date of experience: April 16, 2022
Massachusetts
4 reviews
1 helpful vote
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Curse you elon musk nd mill gates for ths horribel attb thanj toy you ny wifve left me and took my kids and this is all your faulkt for creatinf this gorrialgihibal apps

Date of experience: April 10, 2022
Florida
1 review
1 helpful vote
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THEY ARE COMMUNISTS
April 7, 2022

ONE CAN NO LONGER SAY AN OPINION BECAUSE THEY ARE BLOCKING IT THEY ARE COMMUNISTS WE ARE NOT IN NORTH KOREA, NOR RUSSIA, NOR CUBA

Date of experience: April 7, 2022
Delaware
2 reviews
0 helpful votes
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Unsatisfactory
April 7, 2022

Quality of clothing was terrible will not order from your company again was very disappointed will not recommend your company

Date of experience: April 7, 2022
Ohio
3 reviews
2 helpful votes
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Censorship
April 7, 2022

Facebook is a useless pos site that censors the truth and promotes misinformation. Fact checkers testified the censor what they do not like. Opinion police = CENSORSHIP.

Date of experience: April 7, 2022
Brazil
2 reviews
0 helpful votes
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Valderez Dantas
April 5, 2022

Adoro viver a vida, gosto de tudo um pouco da vida. Gosto de viver aventuras saudáveis. Adoro ser feliz.

Date of experience: April 4, 2022
Morocco
1 review
0 helpful votes
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Very nice apps
April 1, 2022

Connecting with friends has never been faster. • See what your friends are doing • Share updates, photos and videos • Receive notifications when your friends like your posts

Date of experience: April 1, 2022
California
1 review
4 helpful votes
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I can give 0 to "Facebook". It's one of the worst Social network.
They don't have any security feature, any body can easily access the account.
My Father lost his mobile and somebody operating his facebook account from that mobile.
He is 75 years old, he didn't remember his email, somebody helped him set up account long time back.
After he lost the phone, i was asking to cancel the Account, But Facebook support is worst. They don't listen.

Date of experience: March 30, 2022
Pennsylvania
2 reviews
4 helpful votes
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Terrible
March 26, 2022

Terrible app and services. The world is only healthy without facebook. Blame mark zuckerberg. Was back up and now back down like always lmao. Lack of effort and doesn't do there job. Most bugs I have ever seen! Can't post reviews. Can't memorialize accounts. Do your job!

Date of experience: March 26, 2022
Pennsylvania
1 review
0 helpful votes
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My Facebook dating app is not working I have tried everything it's on iPhone I need some assistance if someone could actually help me out with this matter

Date of experience: March 25, 2022
Massachusetts
1 review
0 helpful votes
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I was "warned" but actually restricted after criticizing the companies who continue to do business in Russia and criticizing the politicians who support the war on Ukraine. Makes you wonder what Mark is doing over there.

Date of experience: March 25, 2022
Illinois
1 review
3 helpful votes
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I had a simple issue and facebook is taking forever to fix it it. I am not receiving text message on my registered mobile number and facebook not able to fix it. My profile is locked down and it was really a big pain recovering it back as I am not receiving text messages even though I have the registered mobile number. Same issue with instagram as well.
There is no customer service for help or assistance.
While I understand the security system, any technical issue has to be fixed first.
Better move to other social networks.

Date of experience: March 24, 2022
GB
1 review
0 helpful votes
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Carl Hitchborn Is A Con Man
March 15, 2022

Carl Hitchborn is a classic con man. He defrauded me out of $*******. He hooks you in with a cheap service that works and then sells you the big scheme that never materialises. He preys on unsigned musicians and sells them the "dream" which is in fact a nightmare.

Date of experience: March 15, 2022
GB
1 review
0 helpful votes
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Hate approve
March 11, 2022

Hate approve, racism approve, homophobia approved. And stealing you data, and selling later. Its like cyber nacism.

Date of experience: March 11, 2022
Japan
1 review
1 helpful vote
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After much convincing from my friends, I created my first one and only Facebook account yesterday. I logged in without any difficulty. I checked out the site for about 15 minutes and got comfortable filling my profile details and logged off. An hour later I decided to log on and a window pops out asking me for my phone number. For my safety and privacy I refused to give out my phone number to Facebook. I could not log in. Very strange that I started receiving many SPAM emails today. Mostly scammers. I also received an email today stating my account has been suspended and that I have 30 days to request a review. I tried logging into Facebook, to request a review and it asks me for my phone number again. I refused and I cannot log in. Well, if that is the case then I don't need to have any Facebook account.

Date of experience: March 11, 2022
Bangladesh
2 reviews
0 helpful votes
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Beautiful
March 11, 2022

Very good site. Delivery system this very good. Marketplace is very best. I like it. I will try again.

Date of experience: March 10, 2022
Massachusetts
1 review
2 helpful votes
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TOO SENSITIVE
March 10, 2022

I remember being able to have freedom to say whatever I want. I only have family and friends on my fb and they never have issues of the slang I use. I have no freedom of speech. This application really stinks. I wish Myspace would come back!

Date of experience: March 10, 2022
India
5 reviews
0 helpful votes
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Excellent company
March 8, 2022

Tyler Petroleum is fastest-growing company in America for 2020, i will follow the process through social media networks

Date of experience: March 8, 2022
GB
2 reviews
2 helpful votes
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All the positive reviews are mostly fake and put up by Facebook staff because they are trying to cover up there bad reviews...
Facebook or meta is dangerous and very corrupt and needs to be shut down.
Facebook won't read this review because there not interested all they Interested in is money and causing problems for there own gain.
I've now decided to leave Facebook for good and won't be going back staying with tiktok or twitter

Date of experience: March 6, 2022
Alaska
1 review
1 helpful vote
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Setup to Fail
March 3, 2022

In all my years on FB, I never thought an idiom would cause my acct to be restricted, but here we are. I've had other restrictions, even had a review lift a restriction once too. The last time, however, I got restricted for using the idiom "beat you to the punch" for "inciting" violence. Okay, I get it, algorithms... Sent it up for a review for the review to get immediately denied. Okay... So did it even get read? Did the person reviewing it not recognize the term? I have no idea, no way to ask directly and when I tried to file for an overview appeal, my appeal was not chosen to be reviewed... Last attempt to fix this hotmess before my Birthday so I do not have to say thank you but I'm in FB jail via messenger, I call customer support. The voice message left their was they do not have customer service for FB accounts at this time. Too bad, so sad for me.

Date of experience: March 3, 2022

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.


facebook.com
Founded in 2004
Menlo Park, CA
+540