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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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519
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Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user sharronl4
Maryland
1 review
1 helpful vote
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November 26th, 2017

I have never seen such gorgeous jewelry at such a low low price! Why buy the real diamonds with the elegance this jewelry portrays! Then the jewelry to be place in a small jewelry box is over the top! Thanks for making my day! Such a wonderful surprise!

Date of experience: November 26, 2017

Thumbnail of user miguels30
Florida
1 review
1 helpful vote
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April 29th, 2016

Jacqueline Taylor - A Local Beautician did my wife's hair and makeup for my wedding day and as well as her bridesmaids and did a great job! I was very impressed with her professionalism and her assistance as well was a great help. Loved her down to earth and open mind and she worked well with what everyone wanted done and also helped others work around things to make them happy with there final looks. She also stayed to help with all the final touches with decorating the ceremony at her will. Definitely would love to have her closer to home for my friends and wife

Date of experience: April 29, 2016

Thumbnail of user gemmag66
GB
1 review
0 helpful votes
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April 7th, 2023

Requested a cleaner for deep clean on floors and general cleaning. Was contacted by East Midlands Cleaning service, really friendly, clear on service & price and very easy to deal with.
The cleaner did a fab job and she used her own initiative to even clean the extra little things and equipment. Have now rebooked for a weekly service and would definitely recommend them.

Products used:
Cleaning service

Service
Value
Quality

Date of experience: April 7, 2023

Thumbnail of user danielw1863
Mexico
2 reviews
0 helpful votes
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August 12th, 2022

Sometimes the incredible dishonesty of a company just makes you want to gag.
After 3 years of mediocre service and Hughes techs telling me I needed to buy more time eventually paying $3100 pesos for supposedly 50G, we had a hurricane and were closed three weeks. When I called for service, they said we had used up all our time, and we needed to buy "tokens". It was and had been a scam. When I posted on social media and consumer sites, they punished me dropping service to. 01 GB. I ordered Starlink, received the package in 10 days, and installed it in an hour. Now instead of 3-4 MGPBS, we are getting 180-220 with no limits. I now pay $2200 pesos monthly. When I called Hughes to cancel, the accountant Abby Perez told me I had to pay for the previous month. Since I always paid monthly in advance, this was another attempted scam.

Tip for consumers:
Do09 not believe their techs when they tell nyou you need to buy more time (tokens).

Products used:
Starlink

Service
Value
Quality

Date of experience: August 12, 2022

Thumbnail of user amberw452
Maine
1 review
0 helpful votes
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January 2nd, 2021

Censorship constantly. Support Communism. Bans and removes post that they do not like and the fake checkers working for them are ALL Liberal supported.
Fakebook is not a social media site, It is a propaganda machine for the liberals and china
If you post any thing that is true facebook will flag it/remove it/ and or toss you in jail for speaking the truth

Tip for consumers:
Avoid fakebook. Nothing but false news and propaganda.

Products used:
so -called social network. Turns out it is a liberal communist network

Service
Value
Shipping
Returns
Quality

Date of experience: January 2, 2021

Thumbnail of user amyg12
Amy G.
Canada
3 reviews
1 helpful vote
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July 5th, 2012

Used to love Facebook, until the changes that started with their removing the bottom navigation bar. Timeline killed it a bit more, and now you have to pay to make sure all your Page's likers see your posts. Working on switching to G+.

Date of experience: July 5, 2012

Thumbnail of user pattyq3
Tennessee
6 reviews
5 helpful votes
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August 30th, 2016

Changing Faces Skincare Spa is located in beautiful Loudon, TN and the business is in a historic Colonial house. Patty Quincey has over 40 years of skincare experience and the business has been in Loudon for 14 years. She offers various skincare options for skin rejuvenation such as microdermabrasion, chemical peels and relaxation facials... you will leave there with a sparkling face and a relaxed spirit!

Date of experience: August 29, 2016

Thumbnail of user willa62
GB
2 reviews
0 helpful votes
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June 24th, 2022

The community standards are a joke. My mate got reported and a post taken down, because it showed how someone's budget, income and the rise in cost of living, left him with no expendable income. That violates their community standards. However, a trans woman shouted at me for being a white male, made assumptions about my background and verbally abused me with hate speech, I reported it but it does not go against the comunity standards. Not to mention the animal and child abuse that is prevelent, which does not get taken down. They protect abusers and silence the innocent

Service
Value
Shipping
Returns
Quality

Date of experience: June 24, 2022

Thumbnail of user brianm3020
New York
1 review
0 helpful votes
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May 20th, 2022

Facebook is crap the will let anyone make a Facebook page selling sex and prostitution and let people post videos of someone killing themselve but if you say post a comment that has the word death or kill they give you a 30 day ban as well as if you post a picture that shows even a small portion of a woman's breast in an adults only group

Service
Quality

Date of experience: May 20, 2022

Thumbnail of user sallys13
New Hampshire
3 reviews
8 helpful votes
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May 17th, 2011

This is a great game that costs you nothing to play unless you want to buy more "gold". It is part of the Facebook Games and you must have a facebook page to play but it is well worth the effort of signing up for facebook if you haven't already!

It is a threefold experience in that you try and find objects "hidden" in scenes, try to fix paradoxes (which is that two pictures are not alike and you have to find the missing articles) and you plan an elaborate Garden with the "winnings" you have earned. Fun, good brain exercises and a chance to be creative and all without messy popups, begging for money, or other annoying things other sites seem to have to have if for free. The graphics are really nice and the music is soothing, check it out. It helps to have a few friends play also as they can help you in your "quests".

Date of experience: May 17, 2011

Thumbnail of user borisj
Slovenia
9 reviews
50 helpful votes
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June 10th, 2011

First of all - why should anyone want to meet with friends online, if he/she can have soo much more fun with them offline? But that's a matter of personal choice, of course.
I would like to stress one of the most important flaws of FB (which is a flaw of any social network as well), and that is a lack of privacy.
They don't respect it, they misuse your personal data, they sell them, rent them, target you with 1k of spams, etc., etc.
Remember - FB is not a charity, but a business. And as such, it's value lies in it's user base, e.g. member info. That's why they don't care much of your privacy concerns, but they care only about the mighty $$$.
So, my advice is - don't go on FB, but meet friends in a bar, club, or anywhere else.
But if you do go to FB, make sure to use the disposable email address.

Date of experience: June 10, 2011

Thumbnail of user gregj210
Idaho
1 review
10 helpful votes
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November 14th, 2020

I have now started referring to them as fascistbook. The last straw was a posting I made about an OSHA expert and what he wrote about the dangers of masks and their ineffectiveness. Within 2-3 seconds I got a warning from them saying they will not post it because it is misinformation. We know it is simply algorithms targeting keywords. They don't want the truth out.

Date of experience: November 14, 2020

Thumbnail of user steffanieb2
California
2 reviews
2 helpful votes
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July 19th, 2023

I literally got out in FB jail for no reason, nothing was explained, accept it was a picture of my savannah cat! Some of these banned are not explained! I had a friend banned for a picture of her special needs daughter dancing, one of her grandkids. Another FB friend was jailed for a picture of her kittens.

Your Facebook should be able to include your favorite people, pets, or whatever you are into. Facebook is taking people 's interests and censoring their beliefs, if they are not align with theirs

What is sick, is there are pages of young children in sexy poses is allowed to exist and Facebook does nothing. This is sick and disgusting! Facebook has become toxic and gross!

Date of experience: July 19, 2023

Thumbnail of user joyc269
Texas
1 review
0 helpful votes
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August 14th, 2021

Facebook allows China to post fraudulent ads and take advantage of us. Facebook allow pages to be hacked. You can prove your identity but they wait until the hacker is finished fauding your friends before they allow you to take your page back.

Date of experience: August 14, 2021

Thumbnail of user williams1173
Illinois
3 reviews
2 helpful votes
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December 27th, 2018

Sat with Will to discuss getting into a leased vehicle.
With him knowing that we are both retired with fixed income.
We discussed the Ford Escape.
Came to terms that fit into our budget and has all the options we were looking for.
Will recommend the dealership and Will to our close friends and family.

Gloria A.

Date of experience: December 27, 2018

Thumbnail of user majap1
Canada
2 reviews
2 helpful votes
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December 21st, 2022

I post comments, and I get a lot of offensive replies. I am trying to be nice, but I am called a dump. Then I call them names and get blocked by Facebook. This means Facebook is a garbage company, not reliable in good judgment.

Service
Value
Shipping
Returns
Quality

Date of experience: December 21, 2022

Thumbnail of user noneyab
Michigan
10 reviews
28 helpful votes
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March 15th, 2011

I love Facebook! I think I may be addicted. It has replaced email and the phone in most circumstances, lol. But it also makes it much easier to keep in touch with people you wouldn't normally talk to but a few times a year. It's a really great site.

Date of experience: March 15, 2011

Thumbnail of user pinkiek
Ohio
3 reviews
12 helpful votes
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April 27th, 2014

Im alittle... "tired" of Facebook. It is good for people like youtubers to get there content out there, but that's pretty much it. The games are not all that great, and it aids in people trying to cyber bully. The only reason i need one is because i cant text my friends with I pods/I pads, and Facebook / Tumblr are the only ways we can communicate. There are just so many other websites people can use for blogging, talking, ect... I just don't see why Facebook has the most popularity.

Date of experience: April 27, 2014

Thumbnail of user paulaw127
Utah
4 reviews
5 helpful votes
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March 1st, 2022

I have had enough of Facebook, have dwindled in my use of it for the past two years. What is the worst about them, is that they will suddenly not let you into your account, they'll try to force you to jump through hoops that never end, and what they would like is more personal information, such as, even a visa number, your drivers license number, and others, which are absolutely NONE OF THEIR BUSINESS. They actually still believe that people like them so much that they'll keep putting up with this abuse and continue to use their service. Sorry. There really is a limit. I really just hate them.

Date of experience: March 1, 2022

Thumbnail of user helenl968
Poland
1 review
0 helpful votes
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November 16th, 2022

Fb workers are miserable cowards, the ru suporters. They should experience the same tragedy for their families as we does. And we will tell "oh, how you can spread hate speach for the murder of our kids and parents! Shame on u!"

Date of experience: November 16, 2022

Thumbnail of user annem329
Virginia
1 review
0 helpful votes
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January 3rd, 2019

Facebook started several weeks ago sending me notices that I had messages from someone on my friends list. I did not.
This week they have changed to another person on my friends list.
Shame on them. Just a ploy to get me to sign in to Facebook.

Date of experience: January 3, 2019

Thumbnail of user alisonw7
GB
2 reviews
2 helpful votes
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December 12th, 2012

I have joined the Facebook two years ago to connect to my old friends. It is really cool how many of them I have found. I moved from my home-town a long time ago and lost contact with many of my friends. So I wanted to get in touch with them, maybe meet them sometimes. Lately I found out that one of my best friend live in the same city as I live. I am looking forward to see her again. One negative aspect of the Facebook is that I sometimes feel lack of privacy.

Date of experience: December 12, 2012

Thumbnail of user georgiav3
Illinois
10 reviews
23 helpful votes
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March 26th, 2018

My account was hacked and suddenly my account was permanently disabled. They didn't even give me a chance to get my account back. They stopped responding when I asked if I could at least have my photos backed up since I was on there for about 14 years and don't have backups of many of the older photos. No responses.

Date of experience: March 26, 2018

Thumbnail of user xanthuss
France
3 reviews
3 helpful votes
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May 5th, 2020

Facebook believes itself to be a political power, it thinks that because it has become so big and so rich it can control everything. It blocks posts that disagree with its views and uses the money it gets from our usage to pressure and control our thinking and beliefs.

Date of experience: May 5, 2020

Thumbnail of user tomaso21
Florida
1 review
0 helpful votes
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July 16th, 2022

This company is the worst company around. Terrible everything when it comes to this business. You cannot anything without getting banned on this platform business wise. If I could give it zero star I would ******* times. Worst company ever!

Tip for consumers:
If you can avoid doing business on this platform I would. Terrible!!!

Products used:
FACEBOOK

Service
Value
Shipping
Returns
Quality

Date of experience: July 16, 2022

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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