• Bookmark

    Facebook

Facebook

Write a Review

Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
View ratings trends
519
See all photos
How would you rate Facebook?

Reviews (1,671)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user scottc33
Ohio
27 reviews
72 helpful votes
  • Send Message
September 11th, 2013

Hopefully something better comes along and destroys facebook... as they leak your privacy to the government and they have too many controls in place... they are too big and need to be replaced by something greater.

Date of experience: September 11, 2013

Thumbnail of user louisc102
Australia
1 review
1 helpful vote
  • Send Message
October 28th, 2018

This started with facebook no allowing my password account now they have locked my account when I tried to login, I tried to remove adds because they covered everything and wont put personal details on facebook

Date of experience: October 28, 2018

Thumbnail of user sandral900
Nevada
1 review
0 helpful votes
  • Send Message
February 4th, 2021

I would love to rate you but the truth is that my car has not been working and I have not as of yet placed the sticker on my window. So until I am able to get my car up and running I will not be able to participate.

Date of experience: February 3, 2021

Thumbnail of user riverl19
Virginia
1 review
2 helpful votes
  • Send Message
June 24th, 2023

I probably look at FB once a week and the other day I was at a Dr Appt in the waiting room. I was scrolling through some random posts & randomly giving likes. There was a post of some pro Dixie-Good Ole Southern photos. Really cool old Southern houses & I liked several. The only thing I was doing for maybe 5 mins & FB restricted me. I didn't share, comment, or click on anything. I was just liking some friends and other group posts. I believe the fact I liked several photos on this one post and it was appreciating Southern tradition. I got a temporary restriction. Thats super shady they are biased against a group of people because of geography, tradition, & accent. Makes me more proud & more southern proactive. Very disappointed in their actions, but thanks for the jumpstart of motivation to get more involved in my southern heritage. Still a buzzkill website though.

Service
Value
Quality

Date of experience: June 24, 2023

Thumbnail of user ll579
Hungary
22 reviews
165 helpful votes
  • Send Message
February 25th, 2017

They deactivated my fan page for no reason. It had about 4,800 likes and was active for 5-6 years. I just changed my name, and they deactivated it after that, saying it does not represent the same thing.
Well, it does. I tried to talk with them but they don't even bother replying.

Date of experience: February 25, 2017

Thumbnail of user phylliss481
New York
1 review
0 helpful votes
  • Send Message
March 5th, 2023

They need Catfish on their site there are a lot of scammers not just men but woman as well. Not only do they want money but the green card as well. There is another site Quro They do not listen when you tell them bout the military scammers. They always say they stole the pictures sometimes yes and sometimes no.Oh yes how about City Way they are also scammers they are pack rats working together.Shall I name names I can.

Date of experience: March 3, 2023

Thumbnail of user clarencek5
Arizona
3 reviews
1 helpful vote
  • Send Message
February 26th, 2018

I was wrong now you have a human demon animal and through hate and collusion with the Russians he suckered you into thinking he is worthy of commander and chief of the US. Military as a coward draft dodger. If you had served by. Being drafted to Vietnam, how would you feel about being an Amercan citizen having a liar and cowardly devil as president?

Date of experience: February 26, 2018

Thumbnail of user pauls278
Paul S.
Missouri
9 reviews
50 helpful votes
  • Send Message
March 1st, 2016

I use it but am still wary of it. There is a chance of accidentally a malware embedded in a 'comment' so keep your curser away from them ... even a friends. They finally got the message that they need something more than a 'Like' icon. No one wants to 'like' everything.

Date of experience: March 1, 2016

Thumbnail of user birgerb3
Denmark
2 reviews
6 helpful votes
  • Send Message
April 9th, 2024

Facebook is one of the most censored sites. It do not allow ALL truth. They also grab all your privasy. Converted jo plane enlish, it is a satanic site, and you should be aware. Any site prohibit truth, any site stealing your privacy is of this nature.

Date of experience: April 9, 2024

Thumbnail of user misty.bedell.2013
Texas
1 review
1 helpful vote
  • Send Message
September 5th, 2023

Facebook has became a scammers paradise. Every where you turn there's some one who is claiming they have something you need but all that becomes of it is nothing except you being out of money and still in need of what ever it is that you posted that you needed.

Service
Value
Shipping
Returns
Quality

Date of experience: September 5, 2023

Thumbnail of user bernadellid
Qatar
1 review
0 helpful votes
  • Send Message
December 29th, 2020

I'm a newbie/ parent and the app works perfectly fine. I consulted their chat support and their very prompt and helpful! I hope I wouldn't encounter a lot of problems with their system as this would really be the answer to my prayers! Thank you

Tip for consumers:
Don't hesitate to contact their chat support. They are extremely helpful!

Products used:
1 device plan

Service
Value
Shipping
Returns
Quality

Date of experience: December 29, 2020

Thumbnail of user sag113
Kentucky
2 reviews
0 helpful votes
  • Send Message
January 2nd, 2017

It is a little tricky to access the courses, but simple once you learn how to access. Platform is better than udemy, courses are great so far. No glitches at all. Just a quick check to see if they are lifetime. So far, all of the courses have been lifetime. I think they fixed the issue and now all of the courses are lifetime.

Date of experience: January 2, 2017

Thumbnail of user lilrebelc
Texas
68 reviews
449 helpful votes
  • Send Message
March 18th, 2010

This is a facebook application that I really like. You can send up a balloon to memorialize a loved on and also read stories and pass on balloons for others.

It's a great way to show you care be it for someone you love or just passing it along for another with a little prayer.

Date of experience: March 18, 2010

Thumbnail of user sherryn249
Illinois
2 reviews
0 helpful votes
  • Send Message
April 5th, 2024

Goes above and beyond there help told me how to extra help from Facebook. I didn't know how to get information on how to get information from where I got an order and they explained how to contact Fa ebook to get thst information

Service
Value
Shipping

Date of experience: April 3, 2024

Thumbnail of user jaked249
Washington
1 review
2 helpful votes
  • Send Message
March 1st, 2022

I was telling some truths about my community on Facebook and then the next thing I know, my account was disabled. Then they don't even tell you why. I was talking about what happened around my work with video proof of what happened and I was kicked because of some bleeding heart took offence to the truths of the community.

Tip for consumers:
Be careful of what you say

Service
Quality

Date of experience: March 1, 2022

Thumbnail of user alexhalfkenny
Washington
2 reviews
0 helpful votes
  • Send Message
April 24th, 2023

People drug with ecstasy on this site to make you hear you don't look like photo and feel someone injected with silicone. They do it on myspace and Twitter also. You won't have any money with family no more and have to figure it out on this drug

Service
Value
Shipping
Returns
Quality

Date of experience: April 24, 2023

Thumbnail of user scarleta
Nigeria
2 reviews
1 helpful vote
  • Send Message
July 31st, 2019

A very good app for chatting and reading news on news feed. You can chat with your friends far away and be in touch with them. You can easily post pictures and videos for entertainment. A very nice app for everyone when boredom strikes.

Date of experience: July 31, 2019

Thumbnail of user karens298
Pennsylvania
12 reviews
28 helpful votes
  • Send Message
December 1st, 2020

The new format of Facebook is absolutely horrible! And now I can't even access my newsfeed. I get nothing but an error message. No wonder people are abandoning Facebook in favor of the now #1 downloaded social media app - MeWe.

Date of experience: December 1, 2020

Thumbnail of user sp930
Texas
1 review
2 helpful votes
  • Send Message
April 25th, 2016

I've been to the site at least twice looking for mom's in unique situations like mine - hoping to be able to discuss problems. I've found the users there to be judgmental and unempathetic. After looking around at a few other post, I was shocked to see people suggesting legal action in step family problems as an immediate recourse to a seemingly simple miscommunication.
I don't know who monitors the site, but they do a poor job in delicate family situations.

Date of experience: April 25, 2016

Thumbnail of user sharonc1775
Virginia
1 review
1 helpful vote
  • Send Message
December 16th, 2021

My old account was hacked and taken over by the hacker and I've written to fb and they will not help me get my old account back that I had for 11 years. I've begged them to help me but they completely ignore me.

Date of experience: December 16, 2021

Thumbnail of user ehsnd
Australia
30 reviews
209 helpful votes
  • Send Message
July 23rd, 2014

The dress was terrible. Nothing like the photo on the website and it was a very poor fit even though it was supposed to be made to measure. The workmanship was actually quite good so it seemed a terrible waste of my $200.00 and the dressmakers time. D

Date of experience: July 23, 2014

Thumbnail of user erenc12
California
1 review
8 helpful votes
  • Send Message
July 29th, 2022

I got alerted that someone was trying to access my very old Facebook account last night—I haven't used it in years, so I reported it to them and changed my password. After accidentally clicking on the "this wasn't me" option in the Account Recovery Code email I received from Facebook, I was locked out. I started to submit my ID as proof of verification multiple times, and still nothing. As soon as I get my Facebook account back, I'm leaving the platform. Facebook is a horrible place, not taking care of their customers/users.

Tip for consumers:
RUN. DON'T EVER USE FACEBOOK.

SAVE YOURSELF.

Products used:
Social Media

Service
Value

Date of experience: July 29, 2022

Thumbnail of user gregw19
Virginia
11 reviews
22 helpful votes
  • Send Message
September 30th, 2022

Facebook will gig a person for a comment to another party after that person (who's using a false name) harassed a person.
Why don't they nip the problem in the bud and gig the person who has a false name and is harassing others on their $#*! site?

Tip for consumers:
Don't use Facebook

Products used:
Facebook $#*! web page

Service
Value
Shipping
Returns

Date of experience: September 30, 2022

Thumbnail of user mahfuzt
Bangladesh
1 review
0 helpful votes
  • Send Message
January 16th, 2019

Their service is really awesome and excellent. Approach is very good. They are very quick in reply. I am totally satisfied with their activities and have given then five star in rating. They are reliable and trustworthy.

Date of experience: January 16, 2019

Thumbnail of user mohammads13
Florida
1 review
0 helpful votes
  • Send Message
March 21st, 2013

This Bassem Fayad person, has a restaurant were he use this place to meet people- became they friend and offered fake stuff for sale like fake gold and fake diamonds. I have lots of friends of mine that went to hes restaurant and to everyone happens the same, he is always on business. At friend of mine he ask her to land him money till he close on of hes business but he never paid back.
He also is after woman very mature and old just to take advantages of them, over time i found out about all hes movements and scams.

This guy is bad news!

Date of experience: March 21, 2013

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Facebook?