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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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How would you rate Facebook?

Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user lisaw42
GB
1 review
0 helpful votes
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July 3rd, 2013

Awesome site/group for people living in the Teesside area of UK, recycles unwanted items and members give away their trash and other people ask to be considered for them, keeps local landfills down and gives items a new lease of life

Date of experience: July 3, 2013

Thumbnail of user noele46
Australia
1 review
0 helpful votes
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February 16th, 2022

Face book is a socialist based platform it's free and as long as you follow there agenda you can use it free it allows bullying as long as it's towards there agenda so if you have common sense and logic this platform is not for you.

Date of experience: February 16, 2022

Thumbnail of user noeliac
Rhode Island
2 reviews
5 helpful votes
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November 27th, 2012

I love facebook its easy to connect with family and friends has fun apps and its easy to use i and i really never had a problem with facebook its like 1# in my social network list and its way better than myspace

Date of experience: November 27, 2012

Thumbnail of user rhiannec
Washington
6 reviews
26 helpful votes
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May 16th, 2012

Facebook is an amazing way to find old friends that you lost touch with and keep in touch with friends you still have. Facebook has great security settings so that all your information can be as secure and private and you want it. The new timeline layout for your personal profile allows you to look over your life easily. It really is an amazing way to connect.

Date of experience: May 16, 2012

Thumbnail of user rzar
Washington
6 reviews
25 helpful votes
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August 8th, 2020

They purchased a controller from me via eaby. They broke the controller and used ebay return policy to return it broken. These people are extremely dishonest. On ebay they changed their story about the Controller several times. I wrote a review on google now again they changed their story. Now they are saying it is the shipping guys that broke the controller. It is amazing how these people are dishonest. I am also extremely disappointed at ebay. Ebay only think about their own pocket and let people like GAMES AHOY get away with this kind of dishonesty.

Date of experience: August 8, 2020

Thumbnail of user terid75
Ohio
3 reviews
0 helpful votes
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September 27th, 2021

I'm normally not a fan of downloading any app or program that suits my fancy. Grammerly however, has proven to be helpful for my future endeavors.
I have been toying with the thoughts of writing a book. I have attended a virtual writer's retreat and spent money to improve my understanding of writing. When I came across a Grammerly advertisement I thought I should at least give it a try.
Wow! Grammerly is more than I Imagined! It has revived my energy and renewed my confidence in my ability to produce a quality product because I have written intelligently and with clarity.
Is It possible that my book will turn into a series of books? Yes, it is, thanks to Grammerly!

Date of experience: September 26, 2021

Thumbnail of user js1412
Ohio
1 review
2 helpful votes
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November 21st, 2020

One sided bias filled content that should be renamed "leftbook". If you belong to any other political party other than the left, your post will be riddled with "fact-checkers" that are either under prepared or has complete political bias. Those wishing to post information and belong to the left, facebook is for you and for all others, facebook will constrict your opinion, facts and flow thereof.

Date of experience: November 21, 2020

Thumbnail of user benh57
GB
14 reviews
63 helpful votes
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December 30th, 2018

They're always offended by words on a screen, ashamed of nothing regards letting their users sell duty free cigarettes by the carton load imported from mainland Europe on the Facebook marketplace.

Moderators of the site are good at turning humorous comments made by users responding to news stories on media outlet pages in making out that the comment made is in their eyes promoting "hate speech" All the while, they are permitting users of the site in selling regulated products such as cigarettes that have been imported from mainland Europe (TAX FREE) for the seller to profit from for their own gains.

Apparently it is OK with facebook allowing this to happen as shown by the screenshot of the report that had been made over a month ago "15th November 2018" in relation to this seller selling imported tax free cigarettes. While a comment I had made got taken down from a media outlet not even 2 days after I had made it.

If that's not a joke, I don't know what is..

Date of experience: December 30, 2018

Thumbnail of user ioanap
GB
4 reviews
8 helpful votes
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July 9th, 2010

How can I not review Facebook. Everyone knows it but I spend half my life here. It is so good for me (I am au pair in England) so it is good for to keep in touch with my friends at home. I used to be Hi5 user but I am a FB convert.!

Date of experience: July 9, 2010

Thumbnail of user neerajk56
India
4 reviews
0 helpful votes
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November 16th, 2021

I consider Facebook the topmost social media platform which was earlier known for only social networking but now plays a big role in business perspective too. I found Facebook as the best place for networking and business. The best place.

Products used:
Networking and connection building by following groups and pages.

Service
Value

Date of experience: November 15, 2021

Thumbnail of user bkomisarek85
Georgia
2 reviews
2 helpful votes
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October 8th, 2022

Allows hackers to gain access to accounts, change emails and passwords, and delete contacts all in the same day. No support to gain access back to accounts, no real support whatsoever... Unable to speak to a single person to help my problem. Horrible company.

Service
Value
Shipping
Returns
Quality

Date of experience: October 8, 2022

Thumbnail of user tamekac14
Texas
1 review
0 helpful votes
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July 12th, 2021

My account was hacked and I have not been able to login because the hackers changed my email address. I can not report it and can not change it because Facebook makes it impossible. They have no phone number or email where you can talk to someone. I have been dealing with this for two weeks with no help. I even tried to report it through another persons account, but have been unsuccessful. I asked to speak to a manger, get an email, or an address to write a letter. No response from the agent that was helping me through my son's account. They just stopped responding to me. At this point I just want my pictures of my son's and deceased mother because I am sooooo disappointed. I have had this account for over 10 years with no problems and now it is gone. This is so sad from a company so large.

Date of experience: July 12, 2021

Thumbnail of user sophiat204
Greece
1 review
0 helpful votes
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July 13th, 2022

This page supports rapists, misogunism and any kind of hate speech against women. They support women violence too. Every time i report something like this, I get an answear that it doesn't go against Facebook community policy. Sometimes they blocked me instead of the man who indulted and threatened me. I think violence starts on Facebook, the authorities should block this site

Date of experience: July 13, 2022

Thumbnail of user norberte5
Washington
1 review
17 helpful votes
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November 19th, 2020

I have seen first hand many many post about Donald Trump and Russia collusion and Quid Pro Quo and Facebook does nothing to post that these were baseless accusations. Say any thing negative about Joe Biden no matter how factual and they will remove it or post a misleading comment that can not be removed. Facebook should lose all Federal Protections!

Date of experience: November 19, 2020

Thumbnail of user saged13
California
1 review
1 helpful vote
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November 19th, 2022

Placed me on a 30 day restriction for calling a angry lady a fish and she was cursing and made few threats and Facebook didn't place her on restriction and they wouldn't let me appeal it. I hope this company go bankrupt soon

Service
Value
Shipping
Returns

Date of experience: November 19, 2022

Thumbnail of user steviet
Pennsylvania
3 reviews
6 helpful votes
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September 17th, 2009

I can not believe that facebook wants people to verify if they are a real person now if they want to use a user name. Facebook now have this phone call requirement to call people that desire a user name. This so-called verification makes NO sense and is useless. Anybody can sign up to facebook with a fake first and last name BUT if they want to have a user name facebook wants people to verify if they are a real person! This makes absolutely NO sense. Who do they think they are, the FBI? Unbelievable! There are a lot of better sites than facebook like Hi5, skyrock and even myspace which has improved. Plus, myspace lets you have your own page with any user name of choice for public viewing. So, I had enough of facebook! If you ask me, facebook sucks!

Date of experience: September 17, 2009

Thumbnail of user jinij3
Washington
1 review
1 helpful vote
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January 29th, 2022

Facebook is not a mere business company; it has grown in to an extremely political and repressive entity.
It is difficult to communicate with it and never provides a direct way to communicate. None of the helps it provides is useful. I think, Facebook should be faced out and rejected. It is getting worse by the day. Mr. Zuckerberg only cares about his wealth now and does not care about equal treatment of the users of his platform.

Service
Value
Shipping
Returns
Quality

Date of experience: January 29, 2022

Thumbnail of user js460
New Jersey
39 reviews
76 helpful votes
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August 7th, 2018

I think they would get a 5 if they weren't trying to sell mine and everyone else's data. The system has gotten a lot less clunky over the years, but I feel like ads are being thrown at me left and right. Obviously they need to make money somehow, but it would be nice if it felt less spammy.

Date of experience: August 7, 2018

Thumbnail of user leilanil
Georgia
3 reviews
7 helpful votes
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March 17th, 2009

Great Networking with friends - Join Facebook today! Find friends you have seen or talked to in years. Share your pics. I joined and put my pics on their site for my friends to see. They loved my pics, and it encouraged me to join SiteJabber. Now, I'm in 7th heaven.

Date of experience: March 17, 2009

Thumbnail of user nancya1606
Arizona
1 review
0 helpful votes
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April 23rd, 2023

I am always getting restricted for things lke comments about movies while I see others actually threatening groups ( like Democrats) and that's fine. I am so tired of the bias. Of course I couldn't post this on there. I'd probably be restricted for another month.

Service
Value

Date of experience: April 23, 2023

Thumbnail of user kriss327
Luxembourg
2 reviews
2 helpful votes
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December 24th, 2020

If you want everything you post on facebook to be used against you then this is the site for you. Zucherburg is using Facebook to help China become the number one super power and destroy America. Why you ask? Follow the money. FB makes its money off off selling personal data and tracking you. America has 300 million people, China's population is 1.4 billion. China uses the data it gets from social media to control its people and now they are using it to control America. Zucherburg has sold out America and the rest of the world for money and power.

Date of experience: December 24, 2020

Thumbnail of user nathanr155
Ohio
2 reviews
3 helpful votes
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July 25th, 2020

Facebook has bad customer service.
They don't accept calls. They were unhelpful and wouldn't help me with the Notre Dame Cathedral Fire.
Twitter helped me more than Facebook.
Facebook didn't offer any support for working with my complaint with the Notre Dame Cathedral fire.

I also asked Notre Dame on twitter if they had a light outage in Brio Italian April 11,2019. This was 4 days before the fire. I also called a University and told them I had an emergency.

I asked someone if they needed help July 8,2020. July 9 they had a protest with the Notre Dame crane.
https://abcnews.go.com/International/wireStory/climate-activists-protest-notre-dame-cathedral-crane-*******

Where is Facebook?

Date of experience: July 25, 2020

Thumbnail of user maricora
Saudi Arabia
1 review
0 helpful votes
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December 21st, 2017

I am obsessed on diamond rings, if I need to buy every year I will do it but priorities first than wants thats why I chose Julias jewelry online shop for my wants. I love their rings and I never regret buying from them.

Date of experience: December 20, 2017

Thumbnail of user sandrar124
New York
8 reviews
0 helpful votes
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August 29th, 2017

Hello

Do you suspect that your partner might be cheating on you?
Do you want to know the truth?
Do you need evidence of him/her cheating?

Then contact michaelstealth9@ gmail. Com
He provides ethical hacking services to anyone who is suspicious of a cheating spouse. All the hacks are executed remotely, this means that you can have access to a suspected cheating spouse device without even having Contact with the target device. The only information required to gain access to the target device are: target phone number
Phone model
Email ( optional)
Location zip code.

With this info, he can grant you access to the target phone records, call records, text messages including deleted texts that goes as far as 8 months, access to social profiles attached to the email and phone number.
He also does other database hacking and spyware development.

You can also request for proof before making payment. They also have a money back policy in rare cases of dissatisfaction.

Regards, Rob

Date of experience: August 29, 2017

Thumbnail of user tjm129
Mexico
1 review
5 helpful votes
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April 20th, 2020

Ok we've all seen the problems with privacy issues on the media, but this one is the icing on the cake. I legitimately joined this company a few weeks ago. A few days ago, upon sign-in i was asked to complete a captcha and of course did not, and wondered to myself "what's this all about".
They had locked me out of my account for no reason whatsoever. My only reasoning behind it is i did not upload a photo of myself when prompted, their script re-assured that the photo would only be used for their own purposes.

So, no picture, no access.

Date of experience: April 20, 2020

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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