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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
View ratings trends
519
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How would you rate Facebook?

Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user kimetai
New York
2 reviews
0 helpful votes
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September 9th, 2021

Whenever we as people post something on Facebook whether it be true or not funny or not they will censor it for no reason you can have a post 5 years on Facebook and then the sixth year it's against community standards nothing crazy nothing provocative just they didn't like it and honestly last time I checked in the United States we still have freedom of speech who are they to censor us from freedom of speech a lot of companies censor us from our freedom of speech why have a platform where we cannot speak our mind I thought that's what Facebook was about we can have fun with funny we can joke around but unfortunately Facebook doesn't see that as they wanted to censor everything about us which I feel is not fair and honestly against the law and our constitutional rights of freedom of speech I believe which is the fifth amendment

Tip for consumers:
Be careful what you post they might even find you on violation for breathing

Service
Value
Shipping
Returns
Quality

Date of experience: September 9, 2021

Thumbnail of user carlose27
California
54 reviews
216 helpful votes
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December 5th, 2017

Facebook was meant to be a fun place to socialize as the network suggests. It was nice in the beginning to post fun pictures and read friend's updates. Then it became a place for high school age drama. Female friends would ignore me, female acquaintances would block me, "friends" would unfriend me. In the end I felt left out. FOMO. Fear of Missing Out led to bigger depression for me and I decided to close my account for the sake of my health. My family will have to use older methods of communication to contact me.

Date of experience: December 5, 2017

Thumbnail of user suzanp11
Canada
1 review
0 helpful votes
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April 1st, 2019

He was VERY rude and Abrupt,
I got into an altercation with this man as he sped up past me, and over
Took me on the road. I obviously beeped at him... When we approached
The next set of traffic lights he rolled down his window and started
Shouting abuse... He looked under the influence of some sort. After
Doing some research on Reynolds skip hire I stumbled across that the
Owner is being investigated for embezzlement with the HMRC, and may
Possibly be shut down.

Date of experience: April 1, 2019

Thumbnail of user jamese1409
Ghana
3 reviews
1 helpful vote
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February 9th, 2022

Facebook has been serving a lot of people around the world including me. I can't do away with Facebook. It helps me connect to people all round the world. I love Facebook

Service
Value
Shipping
Returns
Quality

Date of experience: February 7, 2022

Thumbnail of user fredd542
BO
3 reviews
26 helpful votes
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May 14th, 2017

I had a private account using only part of my name. My friends and relatives knew it was me. What do I care what FB thinks?

I wanted to keep my privacy to the maximum as I liked to talk to my friends and relatives about my children. We were under threat in our country.

FB decided to try and force me to use my full name and send them ID papers. I said no, they blocked access to my account.

FB is totally inundated with trolls using fake names and they do extremist political propaganda. FB does not care.

FB sells to third parties everything they can collect from you. I once was talking in private to friends about a toy I bought for my children. The next day I get an advert for the same toy in my feed. FB IS LOOKING AT YOUR PRIVATE CONVERSATIONS.

I have only kept a business account with FB for practical resons. I do not post anything about my children anymore as I do not know what FB are doing with the information I post.

FB has no principles.

Date of experience: May 14, 2017

Thumbnail of user mollyo73
Massachusetts
2 reviews
2 helpful votes
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December 14th, 2022

If you're thinking about starting an account, DON'T! If I wasn't required to have an account for work, I wouldn't have one at all. It's awful. They encourage racism and bullying, but the bullied are immediately banned for any attempted clapback, no matter how tame. It's like if Twitter had a cantankerous grandpappy.
It's Twitter's cantankerous grandpappy.

Tip for consumers:
Just don't. Delete your account if you can. FREE YOURSELF

Products used:
Was trying to re-post an ad THAT HAD PREVIOUSLY BEEN RUNNING FOR MONTHS and suddenly it "violates Facebook's discriminatory ad policy"
W. T. F. ?????????????

Service
Value
Quality

Date of experience: December 14, 2022

Thumbnail of user jr42
Michigan
3 reviews
26 helpful votes
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July 23rd, 2012

Mixed ideas about Facebook. First of all, this is an AMAZING idea, whoever came up with it (Hence The Social Network). But one thing I don't like is the new Facebook timelines. I wish I could switch back!

Date of experience: July 23, 2012

Thumbnail of user anthonyb2190
Florida
1 review
0 helpful votes
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November 27th, 2022

You like fascism and censorship this is your app can't say anything that goes against big Zuckerberg or fascistberg I should say this app used to be great before he went Kim jon un on us stick to reddit where you aren't censored for posting your opinion

Service
Value
Shipping
Returns
Quality

Date of experience: November 27, 2022

Thumbnail of user ashiyanau
India
1 review
0 helpful votes
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July 18th, 2023

Ashiyana UPVC is an exceptional provider of UPVC windows in Jaipur. Their commitment to quality, customer satisfaction, and superior craftsmanship sets them apart in the industry.

From the moment I approached Ashiyana UPVC, I was impressed by their professionalism and attention to detail. The team was highly knowledgeable and guided me through the entire process, helping me choose the right UPVC windows for my home. They took the time to understand my specific requirements, considering factors such as insulation, aesthetics, and security.

Tip for consumers:
Ashiyana UPVC is an exceptional provider of UPVC windows in Jaipur. Their commitment to quality, customer satisfaction, and superior craftsmanship sets them apart in the industry.

From the moment I approached Ashiyana UPVC, I was impressed by their professionalism and attention to detail. The team was highly knowledgeable and guided me through the entire process, helping me choose the right UPVC windows for my home. They took the time to understand my specific requirements, considering factor

Service
Value
Shipping
Returns
Quality

Date of experience: July 18, 2023

Thumbnail of user feranmio
Nigeria
2 reviews
1 helpful vote
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August 18th, 2020

Facebook is a world known social network owned by Mark Zuckerberg. This social is the best online social network where everyone. Almost everyone in this world use Facebook and this also includes scammers and users as well but still we wouldn't say we wouldn't say Facebook is 100% perfect.

Date of experience: August 18, 2020

Thumbnail of user williamt1387
California
1 review
0 helpful votes
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August 9th, 2021

I'd like to share my opinion of FB, but unfortunately I'd very likely be removed from FB if I did. And that alone wouldn't usually deter me, but for at least the next 1-4 years I would like to voice my opinion in the interest of preserving what remains of our country's democracy!

Service
Value
Quality

Date of experience: August 9, 2021

Thumbnail of user davidm6184
Turkey
6 reviews
8 helpful votes
  • Send Message
October 16th, 2021

Hey fakebook

Ticket support [

I tried to comment on a news but it seems a lot of spammers and anti freedom of speech reported my comment as hate comment.

If that action doesn't removed and get apologize of this non sense, get ready for a nice law suit then!

FB-IEPX9O32

No regards for fake book

Service
Value
Quality

Date of experience: October 16, 2021

Thumbnail of user marcias299
Florida
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

Be careful when buying on this site, do not refund or pay for everything, have an order canceled hours later, without sending it, they will deduct 80% of the value, and this is ridiculous.

Tip for consumers:
Shop

Products used:
Wedding dress

Service
Returns

Date of experience: October 13, 2021

Thumbnail of user brandys
Indiana
7 reviews
22 helpful votes
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April 24th, 2011

Everyone seems to have a love/hate relationship with the old fb. Great for keeping connections or creating new ones. Of course it's a bit creepy and annoying at times.

Date of experience: April 24, 2011

Thumbnail of user kristinas
Virginia
12 reviews
90 helpful votes
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February 3rd, 2010

A great site to keep up to date with friends and family. Also have some cool apps you can use which are great at killing time (ie. Games, random quizzes, personality tests, etc.)

Date of experience: February 3, 2010

Thumbnail of user brenday
Texas
2 reviews
1 helpful vote
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May 17th, 2012

Aweful! Asking for way too personal info but stalls on the joiner list. Asks you to confirm obvious passcodes but still won't allow new mobile phone members. Feels like a cyberstalkers only site! No thanx!-joeyjordisontwin

Date of experience: May 17, 2012

Thumbnail of user franj7
Australia
2 reviews
0 helpful votes
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September 2nd, 2016

I am very impressed with the quality of my Taurus bracelet, it arrived here in san remo Australia within 7 days and i just love definitely be buying more even came in a nice box. Thanks so much

Date of experience: September 1, 2016

Thumbnail of user cheyenneg22
Canada
2 reviews
0 helpful votes
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July 10th, 2021

I'm very disappointed in my order not 1 top fit to size NOT1. I'm a big girl and always take a 2x. I preferred a 3x thinking it's better for it to be better to be a bit big than too small. Well was I wrong! It's not even an extra large never mind a 3x.

Date of experience: July 10, 2021

Thumbnail of user aimeej42
Texas
1 review
0 helpful votes
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April 2nd, 2021

Everything that I have ordered from here for my store has been fantastic. I havent had any order issues, late orders or bad products. Thank you so much.

Products used:
bags, clothes racks, signage flags

Service
Value
Shipping
Quality

Date of experience: April 1, 2021

Thumbnail of user johnl327
GB
3 reviews
2 helpful votes
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March 31st, 2016

I like this particular social network. All companies have profiles there. Hence users can read their news, talk to their representatives and leave reviews

Date of experience: March 30, 2016

Thumbnail of user gavins150
California
1 review
2 helpful votes
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November 13th, 2022

Facebook used to be a great social media website 3 months ago. But now it's all f###ed up. If you plan on using it in the near future. Wait for it to settle down

Date of experience: November 10, 2022

Thumbnail of user ariahl1
Texas
1 review
1 helpful vote
  • Send Message
December 27th, 2022

Someone created a fake page in my boyfriend's name and other things. We have reported most of the year. Facebook hasn't done anything about. They have no customer service phone number.

Service
Value
Shipping
Returns
Quality

Date of experience: December 27, 2022

Thumbnail of user mikef1546
Canada
1 review
0 helpful votes
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July 22nd, 2022

Annoying to use, constant bugs, like tiny typing window, can't@ someone, can't interact with anything in groups... Endless bugs, horrible interface full of ads.

Quality

Date of experience: July 22, 2022

Thumbnail of user billp37
Saudi Arabia
13 reviews
272 helpful votes
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August 19th, 2015

I really love how FB is connecting people! If you live far away from your friends you won't miss a thing from their life thanks to this website. Oh yeah, and is also great for checking out hot girls!

Date of experience: August 19, 2015

Thumbnail of user stevena3
California
5 reviews
9 helpful votes
  • Send Message
November 23rd, 2011

Everything was pretty good in the beginning, but as they got bigger, with all there modifications and new laws it made me consider using new sites to possibly switch over to.

Date of experience: November 23, 2011

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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