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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user benp29
GB
3 reviews
17 helpful votes
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February 24th, 2014

If FB was used properly and relative to its initial purpose I believe it would be a great social networking site offering all the possibilities and positive aspects of relationships, new friendships, support and advice, etc.
Unfortunately, as with most online services like this there will be inevitable flaws and various issues surface considering the massive online communities across the world who now have access to the internet and these sites, regardless of rules, such as FAcebook stating specific age restrictions which obviously cannot be monitored tightly and accurately or their no bullying policy and *******@facebook email they use in attempt to prevent it, among many company websites, these regulations act merely as guidelines for good practice alongside many insufficient and preventative intervention methods that are implemented with the right intentions, but at the same time they are fully aware their rules will certainly be broken, but more what is more concerning is the compromising of some real and sometimes very serious current issues, such as cyber bullying leading to self harm and potentially suicide in the extreme, right through to less serious issues such as teenagers using social networking sites to promote and advertise a pre planned fight on their local park.

Date of experience: February 24, 2014

Thumbnail of user dianeo234
California
1 review
1 helpful vote
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October 21st, 2020

My business ad account has been disabled. I've reached out to support multiple times and have yet to hear from anyone. I just want someone to review my account as this was a mistake.

Date of experience: October 21, 2020

Thumbnail of user jenniferr429
Alabama
195 reviews
359 helpful votes
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October 29th, 2018

I just hate that it was hacked. But there are other sites being hacked as well. We can't blame a great site mess on the site, it's the hacker we should be upset with.

Date of experience: October 29, 2018

Thumbnail of user davidl27
GB
1 review
1 helpful vote
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May 30th, 2011

I have previously received emails "from" people inviting me to look at their photos by joining facebook.
Their internet address is in my yahoo address book which, means I am also in their address book.
I didn't really take any notice but today I checked where this email came from.
The name was a business person I know and work with. However, the internet address was "invite+*******@facebookmail.com".
This email I believe is illegally as, it is using the name of a person frauduelently to request that this person has requested I join facebook.
This leads me to question what information they are collecting about me without my permision and, therefore they could use/steal any business information I shared with my colleagues via email.
I look forward to your reply.
J. David Logan

Date of experience: May 30, 2011

Thumbnail of user williamm1242
Canada
1 review
5 helpful votes
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October 16th, 2019

(Karen Findling, Ralph Findling) these two people are robbers who stole many things from my home, and they even sexually harassed my 4 children. I hope police can find them.

Information about Ralph Findling- University of Waterloo
Class of 1990 · BASc Computer Engineering · Waterloo, Ontario
Preston High School

Information about karen not clear. Please let police know if you have further information

Date of experience: October 16, 2019

Thumbnail of user customerf90
Minnesota
1 review
0 helpful votes
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May 1st, 2022

During the war with Ukraine expressing intolerance to fascism puts you into Facebook jail for "hate speech". This suits blocking information - exactly what putin wants. Thanks Facebook.

Date of experience: May 1, 2022

Thumbnail of user jm177
J M.
Massachusetts
1 review
4 helpful votes
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November 15th, 2015

The site's a safe haven for many perverted posters divulging way too many intimate details regarding their children, especially their sons. Way too many mothers/women obsess over baby boys' genitalia, discussing their penis size, whether they get morning erections, you name it!

It's quite appalling to see almost exclusively mothers commit such brazen disregard for their newborn son's modesty when I'm certain they guard their own with their lives. They fail to see the long term repercussions of either their ignorance, carelessness or openness. Everything is documented and archived on the internet and some day, their grown up son, either through his own discovery or through anecdote will uncover the extremely personal details his mother shared with not only the stupid site but the entire world.

Irresponsibility aside, a mother concerning herself with her infant son's penis beyond medical reason is disturbing in and of itself - Freudian, even.

The site's full of pervert women who seem to think pedophilia doesn't apply to mothers as it does to fathers. Disgusting.

Date of experience: November 15, 2015

Thumbnail of user lacyr27
Louisiana
1 review
0 helpful votes
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January 25th, 2022

Love ordering supplies from here. Fast delivery! Excellent service. The products are high quality. Hairbow Center offers a variety of supplies for every craft need.

Products used:
everything

Service
Value
Shipping
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Quality

Date of experience: January 25, 2022

Thumbnail of user damiens29
Ireland
3 reviews
3 helpful votes
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February 28th, 2018

This advertising social network is completely worthless without plugins which block ads and different pointless stuff. Provided abilities to sort things I want to see work just terrible.

Date of experience: February 28, 2018

Thumbnail of user brandenr3
New York
2 reviews
7 helpful votes
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July 29th, 2015

The website records, and stores your personal data in a Fusion center for collection of other internet activities and medical information. The join effort of abroad paid U. S hackers target government bodies and fusion centers to breach and provide this information to these centers. Facebook endorses white supremacy and voyeurism by acting as a door holder with door holding policies that support prejudice. Hate crime and discrimination are now a weapon of the internet allowing websites to do the screening needed to help companies and others find you personal bits. The goodies are then retrievable by packet forwarding nodes, whom hijack, redirect your packets to be interpreted and duplicated across the internet and allow the NSA to snoop on encrypted packets and add them to their database.

Facebook also allows law enforcement to stalk your profile and make decisions based on race, color, ethnicity and income or location to randomize investigation in the new NSA, FBI, USDA, DOJ eugenics program looking for targets to monitor. This has become a gateway to new age Jim Crow and other practices that deny citizens privacy and proper due process they are entitled to when they commit human error or mistakes. Its becoming a circus or throttled and tracked internet data, screening job applications that discriminate ect. Too much to detail.

Date of experience: July 29, 2015

Thumbnail of user barryc244
New York
1 review
0 helpful votes
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December 4th, 2020

Had major gum surgery. Very professional, informative, and proficient. The atmosphere in Dr. Ambrosio's room helped me relax. He and his assistant were wonderful

Date of experience: December 3, 2020

Thumbnail of user katena2
Wisconsin
1 review
1 helpful vote
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December 29th, 2021

Because I used one bad word, Facebook took my account away. Wow. No wonder their rating keeps going down. If it wasn't for my daughter being on fb, I would welcome the shun!

Tip for consumers:
Use another social media site. Anybody else.

Products used:
Social media

Service
Value
Quality

Date of experience: December 29, 2021

Thumbnail of user davida285
Florida
1 review
2 helpful votes
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September 19th, 2016

Lewis Paulen and their team are awful. He'll "fix" the scope of work you agree to, act live he's saving you money with materials and going to get the job done right, then he does a hack job. I've had 4 of the corner trim posts around my house become detached from the structure because LP Construction used glue and it expanded in the summer months. You'd think this would be covered by a 3 year warranty, that he would come back and fix it. You can call him, text him, every time you'll get the run around about how it's on his list of things but good luck even getting that far. I've found that most of the time he'll only pick up a phone call if it's from a new number, and don't bother leaving a voicemail because you can't. He doesn't have voice mail box setup. What kind of business is this? He's also told me he has his phone shut off a couple times. Don't worry though, he'll make 10 confirmed appointments with you and not show up to a single one. It's been 3 months since I contacted him about this, and I haven't heard a single peep. Seems like once you pay him he doesn't feel obligated to contact you ever again to provide that 3 year warranty he'll drone on about. I highly recommend taking your business elsewhere.

https://www.facebook.com/LP-Construction**************/

Date of experience: September 19, 2016

Thumbnail of user kennethk867
New Jersey
1 review
2 helpful votes
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December 22nd, 2022

Facebooks states I posted something that is against there standards yet I have not. And my account is now blocked for 3 days. You can't communicate with them to get this resolved.

Service
Value
Quality

Date of experience: December 22, 2022

Thumbnail of user lisat603
Florida
2 reviews
2 helpful votes
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April 12th, 2020

Facebook is good but going out of date, you would rather want to focus on trading now. I had great success with cryptodroneco. Com for beginners i started with Bronze plan.

Date of experience: April 12, 2020

Thumbnail of user jamest5
California
3 reviews
27 helpful votes
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August 22nd, 2010

Great site to connect with friends. Its great for businesses as well. ONly downside is if you don't becareful, you can get sucked into facebook and be on int 24/7.

Date of experience: August 22, 2010

Thumbnail of user kordaik
Alabama
10 reviews
6 helpful votes
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April 23rd, 2016

Facebook has alot of great features, and took myspace by storm however the profile customization could be a lot better. Like background editor and music installer to play in background

Date of experience: April 22, 2016

Thumbnail of user charless2178
California
1 review
0 helpful votes
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December 12th, 2021

Totally biased they hate caucasion people and make it quite clear I pray Donald Trump wins the lawsuit against the pos fb biased $#*! $#*! YOU POS FACE BOOK AND YOUR BULL $#*! SO CALLED FACT CHECKERS ALL YOU ARE IS $#*!ING BLACK LOVERS! GO TO HELL!

Service
Value
Shipping
Returns
Quality

Date of experience: December 12, 2021

Thumbnail of user jasminej168
Texas
1 review
1 helpful vote
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December 19th, 2021

Rather than changing and upgrading facebook, they need to put more protection on facebook because not everyone wanna upload their identity so they can have access to facebook again all because Meta says 50,000 Facebook users may have been spied on by private surveillance firms which that's a lie because when I check to see if my facebook app new to upgrading I would see this "1 Hacker Way, Menlo Park, California, United States" coming from the people who created Facebook, all types of people on Facebook and sad part is we can't get in contact with him if we ever have a situation

Quality

Date of experience: December 19, 2021

Thumbnail of user christopherm1718
New York
1 review
0 helpful votes
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October 19th, 2021

As the title states, this platform is not very friendly or inclusive. I am not one to be very social or think much of social media in general, my experience on Facebook just confirms this. I was in hopes to have a profile to connect with family and/or have it as a place to vent out my frustrations anonymously to other like minded individuals. I was going to use my pen name, Johnny Buck, but apparently that "violates community guidelines" and was disabled right out the gate and not even given a chance to have a profile. On top of that, their "customer service", and I use the term very loosely, is next to nonexistent. Upon further reviews, there is no guarantee I would even get a reply if I were to try an appeal. There's no option to chat. The "phone number" given is just an automated answering service directing one to an email that, again, no guarantee anyone would even reply, and no real person to speak with. So again, this platform is not very friendly or inclusive, especially to those who just want to vent like an open diary or something similar.

Date of experience: October 19, 2021

Thumbnail of user aceacscer
Greece
2 reviews
4 helpful votes
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January 31st, 2023

Totally untrustworthy.
Till today Facebook keeps selling away personal information, beliefs, liked pages and many more. Check out the Cambridge Analytica scandal or the fines Facebook has to pay.

Service
Value
Shipping
Returns
Quality

Date of experience: January 31, 2023

Thumbnail of user zaidis
Sri Lanka
4 reviews
6 helpful votes
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March 16th, 2010

Its good social site. Both are in the competitive level. Both have some slight changes and one has a special thing which the other does not (in my opinion)

Date of experience: March 16, 2010

Thumbnail of user eajbourquin62
Canada
1 review
1 helpful vote
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May 30th, 2023

Everyone should know Facebook is behind all the scam advertising. $#*! you Facebook for allowing these $#*!ing scammers to have a platform.i I hope the government shuts you down

Date of experience: May 30, 2023

Thumbnail of user adada2
Germany
2 reviews
3 helpful votes
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December 5th, 2021

A dangerous platform that does not respect the privacy of its users. The worst social media platform in the world. They try to direct what you think, buy, do!

Date of experience: December 5, 2021

Thumbnail of user bobbr
New Jersey
3 reviews
1 helpful vote
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October 4th, 2020

Facebook disabled my ad account, I don't know what was the mistake. I appealed but they didn't approve and they didn't have any interest to listen me. Horrible service!

Date of experience: October 4, 2020

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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