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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user smokeyj
Florida
1 review
2 helpful votes
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July 13th, 2020

Do not go there. Drunk guests spitting on the floor and peeing in the pool. No on site staff.

People reveling at all hours, bringing their drinks and drugs.

Date of experience: July 13, 2020

Thumbnail of user nathanl403
GB
1 review
2 helpful votes
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October 19th, 2022

I have quite clearly been hacked (with evidence of different IP address/country) through the night and have since been 'disabled'. When I try to appeal this I get the message 'We have fewer reviewers available due to the coronavirus (COVID-19) pandemic, so we can't review this decision at this time.' The reason was due to distributing pornographic media. They have since sent me my documents which includes such ILLEGAL sick media that THEY are now distributing and there is nobody to help, this is a $117 BILLION company! ZERO CUSTOMER SERVICE.

My business is now suffering just before the winter months when I need to NOT be losing clients, never mind my precious memories of which I stupidly relied on Facebook to keep safe.

Service

Date of experience: October 19, 2022

Thumbnail of user juanj304
Illinois
1 review
1 helpful vote
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February 17th, 2022

I think Facebook is very racist to black people I think we should leave the platform because they Show bullying and people talking and doing wrong to other people but when you say something about it you get in trouble and when my white counterparts say things yeah it's OKI think color people should leave this platform.

Service
Value

Date of experience: February 17, 2022

Thumbnail of user emilj8
Romania
22 reviews
216 helpful votes
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November 28th, 2018

Facebook makes a person idiotic in ways that is so high level that people say "why could he break up with me on Facebook like a normal person", it made human beings value themselves with the system of "LIKES" and it also has awfull comments

Date of experience: November 28, 2018

Thumbnail of user selenac10
California
3 reviews
6 helpful votes
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March 27th, 2018

I rarely use Facebook but when I do login, I can see what is happening in my friends' and families' lives. A good way to still keep up with what others are doing.

I hope they cut down spams though.

Date of experience: March 27, 2018

Thumbnail of user darrels13
Texas
45 reviews
179 helpful votes
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September 18th, 2019

I have been on Facebook for 10 years and have posted many, many comments on issues from a conservative point of view.

Lately how ever I have had two posts removed and had posting restricted for period. The first post was about Facebook's favorite criminal activity, one that has been frequently in the news for the last three year.
I am deleting my Facebook account. Not worth the hassle to put up with their crap
The other had to do with Facebook censorship of conservative points of view. Never mind certain left wing group and other of liberal view point can post threats of violence and brag about acts of terrorism they have commented without being shut down.

All of these reprisals from Facebook began after I won a dispute over a fraudulent charge on my credit card.

Planning on deleting my profile later today.

Facebook has a very loose definition of hate speech. Mainly anything with a left view is permitted. One star is too many for this site. In fact I was suspended for saying my wife is Asian, not American and fakebook called it hate speech. My wife is from the Philippines there for Asian.,

Date of experience: September 18, 2019

Thumbnail of user clarencel76
Singapore
3 reviews
1 helpful vote
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February 4th, 2023

My cousin and me sent our cars to Euro Auto Garage for repair and servicing. We were initially impressed by 8 to 10 supercars similar to our makes parked there thinking "so many branded cars here for servicing can't be wrong" but. We were so wrong. Firstly the cost of servicing is 4 times higher than our previous workshops, next is the mark- up of spareparts is between 300- 450% with a waiting time of 4weeks. After several weeks of waiting with shockingly unsatisfied substandard unprofessional service standards; we came down to the workshop again- All the cars that were parked 5 weeks ago were Still Parked There! Meaning it's a marketing gimmick. This Euro Auto Garage or Euro Auto Performance workshops at Kaki Bukit The Premier is totally unreliable, Dishonest, lazy and more of a Scam Syndicate operating. Consumers Beware! Avoid at all cost EAG.

Tip for consumers:
My cousin and me sent our cars to Euro Auto Garage for repair and servicing. We were initially impressed by 8 to 10 supercars similar to our makes parked there thinking "so many branded cars here for servicing can't be wrong" but.. we were so wrong. Firstly the cost of servicing is 4 times higher than our previous workshops, next is the mark- up of spareparts is between 300- 450% with a waiting time of 4weeks. After several weeks of waiting with shockingly unsatisfied substandard unprofessional

Products used:
V10 engine

Service
Value

Date of experience: February 4, 2023

Thumbnail of user barbaran1018
Hungary
2 reviews
0 helpful votes
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July 22nd, 2022

Dora Bartha admin of her Facebook Group Vintage/Retro stuff for sale Budapest is a SCAM. She is selling horrible overpriced broken things (which they dare to call vintage) through this group ILLEGALLY in a dirty warehouse, in Budapest, Zugló. Enough of these scammers with their dirty old stuff.
There Facebook group is Vintage/Retro stuff for sale
This is the scammers Facebook profile: https://www.facebook.com/dora.bartha

Products used:
None of these products can be used.

Date of experience: July 22, 2022

Thumbnail of user stephenr106
GB
4 reviews
13 helpful votes
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September 4th, 2019

Banned from commenting for 24hours, just because I said I'm straight and would never date a transexual on my own profile... apparently im a bully? According to facebook..

Date of experience: September 4, 2019

Thumbnail of user ald120
Canada
1 review
0 helpful votes
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June 23rd, 2020

I have never been scammed and lied to so often about these people, do not use ANY of the apps, Messenger, Whatsapp, Instagram or any other company associated with Google OR Facebook. I AM switching search engines due to only this, the scams and lies. Hacked through FACEBOOK and it's puppet companies, Google shares your information, credit cards have been compromised. If you have enough nerve to call that person out, FACEBOOK will block you. Pass a comment with FACTUAL information if any MINORITY other than WHITE is mentioned, you will be blocked. If you want to waste your time and credit, join, if you don't stay away

Date of experience: June 23, 2020

Thumbnail of user vs306
Massachusetts
1 review
6 helpful votes
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July 4th, 2023

Locations on Facebook are different all the time waretown pa Puerto Rico an other states which can lead to ur information being hacked I started a new Facebook an it just got hacked they get ur information an t mobile is no better with there data breach tmobile guy on NC ave mark you better check on this
Settlement

Service
Value
Shipping
Returns
Quality

Date of experience: July 4, 2023

Thumbnail of user chrisb219
Ohio
1 review
0 helpful votes
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December 19th, 2015

I have recently talked to one of the rudest owners of all time. Ashley over talks you when you are talking to her. She does not try to fix problems with her customers. I just spent $300 on a dresser. Once I got it home and took it out of the box it was not worth $300. The makers drilled a hole in the wrong spot and left the hole open. The back is warped severely. Ashley tried to say it was due to it being shipped and the change in climate. This is not the case since I had pictures to prove that they tried to put extra staples and screws in to hold the warping wood down more but they did not hold and busted through the wood. All I wanted was for a new one to be shipped to my house and the damaged one to be picked up. I guess "That is not how the world works" according to Ashley. Long story short I still have the same piece, nothing is resolved. She is not willing to make things right with her customer and she will never get a penny out of me. "Twice as Nice Furniture" that is a joke. More like "Twice as Junky Furniture with bad management" Do not waste your time and money here.

Date of experience: December 19, 2015

Thumbnail of user shannono141
California
2 reviews
0 helpful votes
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April 24th, 2022

Good app to connect and stay connected with friends and family. But Facebook "jail" as we can it is getting out of hand. Banning us when we shared it but when someone else does nothing happens. ‍

Service

Date of experience: April 23, 2022

Thumbnail of user samantham930
Massachusetts
1 review
0 helpful votes
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June 18th, 2021

Our previously booked DJ for our wedding cancelled on us last minute. We went through Bark and were immediately able to find a new DJ that will likely be a better fit than what we originally had.

Date of experience: June 18, 2021

Thumbnail of user jayd5
GB
2 reviews
8 helpful votes
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September 30th, 2010

I absolutely LOVE facebook :)! ! Its helped me get in contact with friends i havent been in contact with in years & even family members ive never met in another country! Its fun 2 read peoples status's. & even more fun commenting on them & getting into fun little debates where everyone gets involved! U can play games. Read horoscopes (my fav :). .). & even manage & build your own farm, cafe, ghost town empire! U can join crazy funny little groups which are shown on your profile page & helps others get an idea of the kinda person u are! It even helps update u on tv programmes uv missed coz EVERYONE has something 2 say about everything. From eastenders to x factor lol! As 4 peoples concerns about privacy... i don't understand the issue with it to be honest! Your in control of everything thats shared about u... even down 2 who can look through certain photo albums u put up. U can hav 200 people on your friend list & 5 photo albums but if one of the albums are of family or children u can adjust the settings so that out of your 200 friends only the ones you've registered as family can view that one album. & that will only stand 4 that one album! U can adjust the privacy settings for everything to suit u whether it b who can read your status's or who can find ya 2 add u as a friend 2 start with! & even if that aint good enough then its still the individual persons choice what to put on there in the first place! Its fun. Entertaining & in my eyes 100% safe & secure & i personally couldnt live without my facebook lol :) x

Date of experience: September 30, 2010

Thumbnail of user nonyb
North Carolina
1 review
0 helpful votes
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January 27th, 2022

No longer a social networking tool. Every second or third thing that I see is an ad. No exaggeration. No matter what I do to get rid of them. Starting to become insulting.

Date of experience: January 27, 2022

Thumbnail of user jeremys889
Ohio
3 reviews
2 helpful votes
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April 7th, 2022

Facebook is a useless pos site that censors the truth and promotes misinformation. Fact checkers testified the censor what they do not like. Opinion police = CENSORSHIP.

Tip for consumers:
Do not download this crap

Service
Value
Shipping
Returns
Quality

Date of experience: April 7, 2022

Thumbnail of user jennifers2303
Canada
1 review
0 helpful votes
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January 9th, 2021

I've been using facebook to socialize with friends and post pictures and the experience is mostly positive. The video part that posts moralizing horse pocky you can keep.
This Christmas I broke away from purchasing on Amazon and purchased a blanket with the photo of my friend's dog and three puzzles to keep and give as gifts on Facebook. I have a don't buy China goods policy and it looked like I was dealing with US or Canadian companies. Well the blanket was low quality crap sent from China, and the three puzzles arrived from China as bashed up crap with a picture to work from the size of my palm. Conversations with friends yielded the same opinion of the women's clothing sites posting beautiful clothes for sale.
End result is Facebook we'll use your site to socialize but will never buy from any company posting on it. One friend might see something she likes on Facebook and then will try to locate the company directly. Do NOT buy goods from Facebook companies.
All my proof of purchases have my name and address on them and I will not supply to you.

Tip for consumers:
Companies masquerade as north american but actually you're buying from China low quality garbage.

Products used:
quality so bad threw out two puzzles and reluctant to give as gift. Blanket given as gift with apologies for how poor it was.

Service
Value
Shipping
Returns
Quality

Date of experience: January 9, 2021

Thumbnail of user joshk336
Alabama
1 review
1 helpful vote
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December 23rd, 2021

Facebook has the worst customer service. How do you not have any type of a call center?

I was locked out of my account months ago. Someone hacked me, changed my email AND my password. Facebook wants to send a recovery email to the email that has been changed. What in the world is that going to do for me?

Fast forward to today, I find out they'll send an email to any email address I select as long as I give them a picture of my ID. I do that. They say, "Okay. Here's a link. Change your password." Hopes are up. For no reason. After I change my password it wants a "code from a code generator". What the actual fu¢k is that? I didn't set that up ever. So, I still can't get in. It gives three options for a "if this doesn't work" scenario. They all basically say "log into Facebook on a device you've logged in on before." Yep. That's my phone I'm currently using. Guess that's not good enough for some reason. Or. GET THIS. LOG IN TO MY ACCOUNT AND GO TO THE MENU TAB. If I could do that, why the fu¢k would I be here to begin with? $hit platform. I just want my memories from 10+ years ago, you corporate di¢ks.

Conclusion:
Not to sound like I wear a tin foil hat, but I think facebook intentionally did this to some extent to get a copy of my ID.
Fu¢k you, Zuckerbit¢h, you lizard looking di¢k.

Date of experience: December 23, 2021

Thumbnail of user nicop7
Massachusetts
61 reviews
129 helpful votes
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April 1st, 2019

Facebook is good for communicating with friends and family and sharing lots of different types of content, but there are far too many ads and quizzes that seem an awful lot like phishing.

Quality

Date of experience: April 1, 2019

Thumbnail of user benjaminc359
California
9 reviews
4 helpful votes
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January 17th, 2022

I recently deleted all of my profiles on Facebook and contacted an agency that helps with investigations of illegal things that aren't allowed that Facebook allows on its platform because they dont find somebody saying " im going to kill the president" a violation if their:
"Community standards" but they'll block your account if you tell someone to F***off but they won't someone threatens something in the nature of wanting to kill someone I don't get it Facebook are nothing but a bunch of hypocrites that need to be sued and banned from the web in countries all around the world

Tip for consumers:
stay away and keep your kids off of the Facebook platform

Service
Value
Quality

Date of experience: January 17, 2022

Thumbnail of user markh266
GB
4 reviews
17 helpful votes
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February 17th, 2023

They no longer have anyone working for Facebook. It's all A.I, a very stupid A.I that will easily make mistakes and ban you for absolutely no reason what so ever. It picks up a word or a minor misunderstanding and you banned for 30 days and when you appeal the decision, they never look at it. Which makes me think nothing on their site is alive except the people using the site. No staff what soever, if they exist they are brain dead zombies.

I mean i posted video of my helmet camera and in the post I put "look at this dozy cow playing around with her phone..." There was no one on facebook I was insulting directly at, it was a video of a woman who wasn't paying attention to her surroundings on the road and I got BANNED for harassment and bullying. I got no words to describe this and when I appealed and they said it does go against their community standards which means they "NEVER" did read it. They are lying to people.

As I said to others, do not pay for ads on facebook, do not invest in facebook. Sell your shares. Do not click on any of facebook ads. This is not a website run by professionals but amateurs.

Service
Value
Shipping
Returns
Quality

Date of experience: February 17, 2023

Thumbnail of user nunziac
Italy
2 reviews
0 helpful votes
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May 15th, 2019

It is the social media that takes the least of you in real life, allows you not to overdo the virtual identity and at the same time keep a diary of your life online
Privacy...

Date of experience: May 15, 2019

Thumbnail of user audus
Norfolk Island
2 reviews
0 helpful votes
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May 25th, 2019

Well you all know that almost every one has a Facebook account with makes it the one of the great place to advertised your business in when you can great a group or a Page.

Date of experience: May 25, 2019

Thumbnail of user scotta277
Ohio
9 reviews
18 helpful votes
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December 15th, 2021

Seems Twitter got themselves in a jamb, just like Netflix and Disney. You woke comunists will be in line next to take a fall all because you morons don't belive in this country or our constitution. Mark Zuckerburg needs to be locked up for life you are a discrace to this country and a poor excuse for a human. All your comunist crap will surly catch up to you. May life treat you like the piece of crap you are

Service
Value
Shipping
Returns
Quality

Date of experience: December 15, 2021

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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