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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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519
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Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user genoeffae
New York
1 review
0 helpful votes
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February 4th, 2022

Finally we may see the fall of a social media company that suppresses free speech and has become an arm of the liberal Democratic party.

Date of experience: February 4, 2022

Thumbnail of user donnaj31
New Jersey
1 review
4 helpful votes
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November 27th, 2019

Facebook is a hot mess Between people being disrespectful and stopping by for just a minute they might as well not stop at all.The video stops midway and then Facebook starts muting the video in other countries.
D j's do not earn a dime to go live. What is worse is that they the Djs refuse the stand up for their own industry our job is to give people the music new old current back in the day and really people on Facebook show very little respect for that or appreciation now there homies they show appreciation for or the super bigger D j's they show appreciation for. That's cool but the whole problem needs to be corrected on Facebook or they should shut it down for good and give the people listening a break and the DJs F the dumb sh##
If they were running ads next to the DJ playing live they would be making money and not bother Djs Who are promoting all the artists that make this music everybody should be pissed off and speaking up and sending Facebook emails against there stupid policies. Enough Duh! When they figure out how to make some money finally maybe they will leave Djs alone they need to fix this and right away and make everybody happy.
I'm gonna post this article to side jabber Every time someone reads this Regarding Facebook live they're gonna get notice how what they are doing harm TO the DJS Artists AND Real music lovers. MOST of the people here are not real music lovers facts! They are too busy posting pictures of their kids their vacations Food and sex or lack of holla

Date of experience: November 27, 2019

Thumbnail of user heidic110
Massachusetts
12 reviews
71 helpful votes
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August 10th, 2021

Was on a Facebook thread and posted just two comments. The next day when I went back to see if their were any responses there was one by a gentleman who had called me a name or two inside this paragraph that he wrote. Now having been on Facebook for quite a few years myself now I'm used to the name-calling as depending where you are on these threads you need to be wearing tough skin so I was like whatever. But I decided to report it anyways to Facebook as bullying and then I went back to hide the comment as I thought that it really was inappropriate the more that I thought about it. But what happened next was that the bullying comment was still there so I proceeded to hide it again only to notice that all of the "Like Reply and More" options under the comment itself were gone so I couldn't click on the "More" option to even select to hide or for report and/or support. Notice too that whenever you're reported as a user it gets done in an instant manner versus when users report someone or something it can take awhile? So in the end, my account gets restricted for 3 days while the Facebook employee gets to leave his inappropriate bullying words up. For a big company, Facebook sure loves to play games and makes its users look like the bad guys when they're the ones showing their true colors... FREAKING UNBELIEVABLE

Date of experience: August 10, 2021

Thumbnail of user omarj1
Gambia
1 review
0 helpful votes
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August 15th, 2012

Wel i like to come and join this wetsite to make friendship and see if this site can compare with other cus i like to be in the best site thank you all

Date of experience: August 15, 2012

Thumbnail of user garethm60
GB
1 review
0 helpful votes
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February 12th, 2024

Great site. It would be good if we could get our money into our paypal within minutes like Branded but over all is a great way to make money

Date of experience: February 12, 2024

Thumbnail of user colleenl186
Missouri
1 review
0 helpful votes
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October 9th, 2021

Your company made my ordr right but my order was delivered 6 days late becasue the shipping company was "busy" no phone calls or communication from them, i had to track down my order. Promises were made 2 days and they said GUARNTEED my order would be delivered Monday and then Tuesday, instead had I not made 8 phone calls Im not sure they would have ever delivered it, The first call I made they didn't even kinow where my package was. Initially I was told my package had been delivered, nope sure was not then they couldnt find it. Unorganized and not ok when I needed the items on Friday and didnt get them until the next Wednesday. You NEED to hold your delivery companies responsible.

Service
Value
Shipping
Quality

Date of experience: October 7, 2021

Thumbnail of user timcw
Bangladesh
2 reviews
3 helpful votes
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October 10th, 2014

I loved the app before this last update. I can't do hardly anything on it anymore! I cant even post stickers on the messaging! And now i uninstalled it hoping to help it, and it won't reinstall!

Tip for consumers:
Facebook is important

Service
Quality

Date of experience: October 10, 2014

Thumbnail of user aminaf4
Pakistan
5 reviews
2 helpful votes
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July 19th, 2019

You can use this website in your wasteage time. You can use this when yoh free. You can work in this app... you can grow your business using this site... this site is very helpful for business

Date of experience: July 19, 2019

Thumbnail of user mudassarh
Pakistan
4 reviews
0 helpful votes
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September 3rd, 2019

It is an useful platform and i recommend for you join this you'll be enjoy. Refer this site to your friends and family members

Date of experience: September 3, 2019

Thumbnail of user terrym325
New York
1 review
2 helpful votes
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August 25th, 2022

They don't even attempt to hide the fact that they HATE straight white men... Being white goes against their black and gay "community standards"..

Service
Value
Shipping
Returns
Quality

Date of experience: August 25, 2022

Thumbnail of user chrish2
South Carolina
7 reviews
29 helpful votes
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July 21st, 2009

Like the comunication options more so than myspace. Love zooloo much better. Facebook's popularity calls for an account here but not that bad of a site.

Date of experience: July 21, 2009

Thumbnail of user matthewk1134
India
1 review
0 helpful votes
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October 1st, 2022

Look at Facebook Insights to get a good idea of the type of updates that are very successful and give your audience similar content.

Date of experience: September 30, 2022

Thumbnail of user danielp32
North Carolina
6 reviews
7 helpful votes
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April 28th, 2013

I used to like facebook a lot but now its getting very myspace. The layouts are changing, they are just making it more complicated.

Date of experience: April 28, 2013

Thumbnail of user mikeb1676
New Jersey
23 reviews
40 helpful votes
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October 16th, 2020

Like YouTube and Twitter this site has no respect for free speech or privacy.
Lots of other forums to choose from.
This one offers very little.

Date of experience: October 16, 2020

Thumbnail of user rons747
Illinois
3 reviews
8 helpful votes
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May 29th, 2020

It is the first social media but still good. Although I hate the fact that they put so many ads in your FaceBook feed

Date of experience: May 29, 2020

Thumbnail of user larissad10
North Carolina
15 reviews
20 helpful votes
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October 17th, 2023

First of all, the younger generations don't use this platform any more. Secondly, there are SO many scammers. Also, plenty of russian trolls.

Date of experience: October 17, 2023

Thumbnail of user samanthaj15
Serbia
11 reviews
7 helpful votes
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August 29th, 2014

The site gives you way to connect with your friends and other fascinating people. Everyone can get in-the-moment updates on the things that interest.

Date of experience: August 29, 2014

Thumbnail of user yadriskag1996
VE
2 reviews
0 helpful votes
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March 11th, 2023

Facebook is a company that safeguards your information and makes it easy for you to communicate with anyone in a different part of the world.

Date of experience: March 9, 2023

Thumbnail of user billw67
Germany
18 reviews
127 helpful votes
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February 3rd, 2015

Who in the world does not know and/or use Facebook? It is part of our every day life and it looks like this won't change anytime soon.

Tip for consumers:
Privacy is important! Be careful and think twice before you post, share and like...

Date of experience: February 3, 2015

Thumbnail of user saviel
Malaysia
1 review
0 helpful votes
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January 22nd, 2018

Fast delivery, very pleased with the table and chairs which for the price were far better then expected. Sale girl is patient too. Thank you.

Date of experience: January 22, 2018

Thumbnail of user petuniat
California
2 reviews
9 helpful votes
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February 19th, 2016

My experience with bare have been great so far and everything is professional and reasonable but do hope that I will get paid this month.

Date of experience: February 19, 2016

Thumbnail of user jamiem139
California
66 reviews
78 helpful votes
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October 30th, 2017

The site is really crammed, crowded and a little tacky. Hard to navigate. Could use some work and more profile options. But it's okay..

Date of experience: October 29, 2017

Thumbnail of user williams823
Massachusetts
1 review
0 helpful votes
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September 14th, 2023

I've never been a fan of Facebook since it's full of propaganda. Where people can stalk one another very controlled. Can't buy or sell on there.

Service
Value
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Returns
Quality

Date of experience: September 14, 2023

Thumbnail of user baileyp16
Alabama
10 reviews
11 helpful votes
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October 8th, 2014

I have been using this since for 5+ years to keep in touch with people... It's amazing how easy it is to connect

Service
Value
Shipping
Returns
Quality

Date of experience: October 8, 2014

Thumbnail of user janetc15
New York
106 reviews
431 helpful votes
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September 6th, 2016

I keep my Facebook account only for marketing and for potential clients. Other than that, this website breeds nothing but annoyance. In fact, Facebook is like the Tumblr of adults where everyone wants to have a say in social and political issues, but can't express it in a nicer way. When used inappropriately, this website just touches the highest point of bullying, harassment and humiliation.

On top of that, Facebook wants access to everything of yours, so if you're a private person, you should probably post less about yourself. They read your private messages, look at your sent photographs, and uses your account to access other websites' social plug-ins in order to target advertisements to you. Is it creepy enough that products I don't ever mention to anyone or anything on Facebook somehow pops up after I use it in real life? Are they using global surveillance on me or something?

Don't even get me started with their iPhone apps. Every week is an unnecessary update that makes the product worse and worse. Facebook also doesn't have a sense of privacy. They notify all my friends publicly about events on I'm interested and what I post into other public group, and they also destroyed the algorithm for the news feed so now I get almost no views of my photography. The Trending panel is also an annoying feature that I despise. I honestly don't care if a celebrity decided to get naked for a magazine or a video went viral because it was so "cute".

Lastly, like another reviewer said, Facebook all of the sudden seems to reject their own policies on pornography. I've reported many porn images and a lot of explicit sexually related content and none of them ever get deleted. They would just tell me "oh, sorry, we looked at this and decided it didn't match what reported, thanks for letting us know anyway". They ignore their own rules about violations.

Date of experience: September 5, 2016

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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