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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
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519
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Reviews (1,671)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user angeliaw8
Angelia W.
North Carolina
2 reviews
0 helpful votes
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August 14th, 2018

Facebook is an excellent way to to stay in contact with family and friends plus reconnecting with old pals from your past, a great way to stay up on current events and news coverage

Date of experience: August 14, 2018

Thumbnail of user rohitj49
Nepal
4 reviews
0 helpful votes
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February 19th, 2022

Facebook is a website that provide a facility to connect with your friends, Create a page and gain fame and even earn from the page according to how many people the uploaded videos reaches.

Service
Value

Date of experience: February 18, 2022

Thumbnail of user rinaruthm
Australia
1 review
0 helpful votes
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August 12th, 2013

I have a man here on facebook his name is Jack Thomas
Lives in Scotland Neck, North Carolina and From Edinburgh, United Kingdom and his email *******@hotmail.com and Yahoo messenger jackthomas306
He was treating me ask to have some money from me
My name is Mina this my email *******@yahoo.com

Date of experience: August 12, 2013

Thumbnail of user joeg730
Canada
2 reviews
1 helpful vote
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January 21st, 2021

Facebook is not fit to get a one-star at all as it should be zero because of their ridiculous censorship which is way too out of control. Just keep on silencing people for very stupid pointless stuff but it is okay for others to do it to them and when they do it back then they're the ones to get banned. Banning people for "hate speech" and "harassment and bullying" is a way for them to censor anyone who is against their liberal ideology as an excuse and nothing else. This is pathetic how Facebook manipulates and controls people on that social media site like communist dictator nerds they are. Facebook fact-checkers is another thing trying to get rid of truths and facts which is being run by nutjob leftists. Facebook ads are very annoying and always being shoved right in your face constantly. They are very unwanted and Facebook is completely a nonsense site to even use now. It is nothing but a toxic cesspool of a site full of narcissists, bullies, and fakes. Facebook will ruin your mental health completely and destroy you emotionally. Stay away from this site if you to be in jail often if you don't follow their communist guidelines.

Date of experience: January 21, 2021

Thumbnail of user nanib
Idaho
1 review
10 helpful votes
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February 2nd, 2010

I joined COM thinking that it was an unbiased site that allowed moms to come together in their common beliefs and talk about the things that mattered to them. At first that is just what the site offered and I couldn't have been happier with COM. Sadly, that was not to last. Soon after, other people with opposing views that did not belong to our group began targeting us and the Admin for COM refused to do anything about it. Soon members of the group I was in began being targeted the ADMIN of COM, disciplinary action was taken against members of our group simply for reporting the ill behavior of the other women attacking us. They have kicked out women from our group for supposedly breaking the rules when reporting the attacks and yet the women that attacked us (not only with slander but with profanity and derogatory remarks) are still in COM and not one person has brought disciplinary actions against them. I have never felt so discriminated in my life! I would not recommend this site to anyone.

Date of experience: February 2, 2010

Thumbnail of user soniaw6
New York
26 reviews
17 helpful votes
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September 23rd, 2015

Well I got kicked off Facebook for adding more than 10 friends each day and I thought that sucks so I will give it a one star just for letting me set up my profile before they deleted it.

Date of experience: September 23, 2015

Thumbnail of user diickersonr
TT
3 reviews
0 helpful votes
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August 6th, 2019

One of the best groups to make sales and purchases in the state Monagas personal deliveries sale and purchase of household appliances used cars and new furniture

Date of experience: August 6, 2019

Thumbnail of user franka170
Nebraska
2 reviews
11 helpful votes
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July 2nd, 2018

Recently, we had dinner at Southern Craft BBQ. The service was excellent; the food was outstanding! All of us selected different dishes from the menu; the menu was quite diverse. We had a difficult time making a choice from the menu; all were looking good. The pricing was inline with the quality of food and service. WE HIGHLY RECOMMEND THIS RESTAURANT/?!

Date of experience: July 2, 2018

Thumbnail of user axelw10
Oregon
1 review
2 helpful votes
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February 13th, 2019

I tried calling and had no help. It was all automated systems that 100% of the time tell you to go online which Is the worst possible thing when you actually need help with fradulent charges. I found a number that sent me to people who bairly speak English and don't want to help me because "he doesn't feel like it" the guys name was Peter brown which was 100% not his real name. He refused to help in any way shape or form. It was the complaints department that I called and I don't even know what to do from there. When the complaints department says they literally don't feel like helping I feel the company is inherently flawed and a scam. If I could in any way express my displeasure with the company but the one place you are supposed to be able to call for help or ways to improve the service literally said to me "I don't feel like telling you my name". If I could involve the police I would in a second. The individual asked me to buy a prepaid card and give him the number which is exactly what a scam would be. Worst possible experience. Never have I been treated so badly in my entire life. I would never recommend this service to anyone for the rest of my existence and I will do everything possible to let people know and help people avoid the dehumanizing treatment that I have had to endure. If I could give 0 stars it would be to good of a rating for this garbage company.

Date of experience: February 13, 2019

Thumbnail of user walterp13
New Jersey
33 reviews
69 helpful votes
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May 3rd, 2015

Got a promotional ad from Facebook about getting a sample of a Joanna Krupa endorsed product called Cellogica (actually sold by a company called Eco Health for $2.48. Never got the sample. But what I did get was a charge on my credit card for $2.48 and ANOTHER charge for $129.95 (less some discounts - probably from Facebook of $34.53). So the charge on my credit card was actually $95.42. However, I never got ANY products. Neither samples nor whatever it was that they were charging me for $95.42. Contacted my credit card company at CitiBank to refuse payment and they were "investigating". Also wrote to Cellogica and they finally responded that they would credit me for the $2.48. Had to write to them again to get another credit for the $95.42.
I don't know who this Joanna Krupa is, but if she's endorsing this company then she is as much to blame as they are. She should have had her attorneys check to see if they are a legitimate seller and not some type of scam operation.
Beware of this company and CHECK YOUR CREDIT CARD STATEMENTS.
Shame on Facebook for allowing these scams to be promoted.

Date of experience: May 3, 2015

Thumbnail of user sie
GB
1 review
1 helpful vote
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October 3rd, 2020

Facebook we all know for contacting and chatting to our social friends, but the flip side is that Facebook is the most dangerous to use.

In recent years Facebook has made plenty of news headlines for tax evasion and poor security matters, so what has Facebook done since then, NOTHING, Facebook is still full of security issues, scammers and hackers ready to try and take your money or scam you in some way. Facebooks policies are so lapse that they will target anyone in order to try and scam you.

Facebook has no proper way for you to contact them when you do have issues because they dont care, if you get scammed you have to find your own way of finding help through fraud protection companies.

Facebook's own help centre is the most pointless page that ever existed with no help available except from other frustrated and annoyed people.

Facebook is not a platform, Facebook is not for the people, Facebook is a scam in itself with fake advertising, NEVER spend money on facebook for advertising as it simply wont work, find a different place.

Facebook will never help you because facebook is a money scam all they want is your money there profiles that you have never work properly, and it's interface is totally broken.

There are far better cleaner, scam proof Social media sites out there, if you're thinking of joining FB they look away.

Date of experience: October 3, 2020

Thumbnail of user alisonk306
Arizona
1 review
0 helpful votes
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January 14th, 2024

You guys put people in Facebook jail for stuff that is not scamming and sending people unwanted porn. Instead you put people in Facebook jail for sticking up for themselves. Fix your program

Service
Value
Shipping
Returns
Quality

Date of experience: January 14, 2024

Thumbnail of user kiiol
Kenya
1 review
1 helpful vote
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August 2nd, 2018

Facebook is the bom. With all friend and pals from high skul and all cant wait to meet new people n interact with people from different social clause and areas

Date of experience: August 2, 2018

Thumbnail of user jasonl1410
California
2 reviews
2 helpful votes
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June 19th, 2022

This app is run by Mark Zuckerberg who loves young kids and the younger the better he loves them young and went to the island multiple times to groom girls

Date of experience: June 19, 2022

Thumbnail of user jenniferj333
Colombia
1 review
1 helpful vote
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August 13th, 2019

The best application and social network
They could invented in which people entertain and have fun upload photos with their family friends etc the best application they could invent excellent

Tip for consumers:
excelente apliccion

Products used:
facebook

Service
Value
Shipping
Returns
Quality

Date of experience: August 13, 2019

Thumbnail of user paperp1
Washington
1 review
0 helpful votes
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November 21st, 2020

If censorship and communism is your shtick then look no further. If you hate America and detest freedom, sign up for an account right now. Groupthink is in. Liberty is out!

Date of experience: November 20, 2020

Thumbnail of user guspr
Thailand
1 review
3 helpful votes
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March 17th, 2017

Why I delete a post because I made a mistake and want to erase it but Facebook keep them on my friend's timeline... It is not acceptable. I must have total control on my page contents otherwise it is not MY PAGE BUT FACEBOOK COMPANY 'S PAGE

Date of experience: March 17, 2017

Thumbnail of user ashleys478
Malaysia
1 review
4 helpful votes
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November 18th, 2019

Just for enquiring about the services, this person showed that he is aggressive and unkind, if he is this bad to fellow humans, imagine how bad he is to our furr friends.

Date of experience: November 18, 2019

Thumbnail of user garyc988
Australia
1 review
0 helpful votes
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December 24th, 2020

Have had my Punkcase for only a week and a half. I dropped my phone on my carpet in bedroom and the Punkcase screen cracked not the phone. Am not very happy at all.

Date of experience: December 24, 2020

Thumbnail of user mdm160
Bangladesh
1 review
0 helpful votes
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February 17th, 2023

Easy to use site. I like Amourlee. There are many easygoing women and I like it. I spend many evenings with them and all the time it has been fun and I need something like these.

Service
Value
Shipping
Returns
Quality

Date of experience: February 15, 2023

Thumbnail of user areebagulrani
Pakistan
2 reviews
0 helpful votes
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May 17th, 2023

Too many spams and fake id's. Harmful for children. People share illegal videos and pictures. Sexual content is too much. People text personally with fake id's.

Date of experience: May 17, 2023

Thumbnail of user andyp17
Missouri
10 reviews
220 helpful votes
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September 15th, 2015

Yes, I love with because of all the news updates and keeping in touch with friends, but maaaaan, I think I loose at least 2 hours a day just by scrolling down and refreshing the feed :)

Date of experience: September 15, 2015

Thumbnail of user fransiscag
Nigeria
1 review
0 helpful votes
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July 27th, 2022

$#*!... I just want to know?!?! WHO decided WHAT comments I want to see?!?! Like $#*! seriously? I WANT TO SEE ALL COMMENTS! NOT Most relevant or anything else?!?! Every time I go into comments even though there is like 100+ what do I see...? Most relevant with 10 comments! I WANT TO SEEEEEE ALL! COMMENTS! $#*! send already like 10 complaints nothing

Service
Value
Shipping
Returns

Date of experience: July 27, 2022

Thumbnail of user vickya20
Canada
1 review
5 helpful votes
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January 14th, 2018

I am so pissed off with facebook now. Wtf! I will not send you idiots id! Do not voluntarily submit your id to facebook! They have your IP address and they already know who you are. DO NOT TRUST FACEBOOK. I will not use my real name! Your site is not secure you have prostitutes and who knows who else on there. My photos and name where stolen of this stupid site and posted on a gossip site thanks to your $#*!y security. I had an account for 10 years which they just blocked me out of asking for id? I had 4000 photos of myself on there now u need my face pic. $#*! fb! They have sold out to the police and now they are forcing people to identify themselves so the police can troll and profile people with ease though google. Next time you are pulled over for a traffic stop all the police will have to do is google your name and bam all your facebook info, family, friends ect ect will be at there finger tips. I hope fb stocks plummet and I hope people stop using facebook because it is a violation of our rights to privacy!

Date of experience: January 14, 2018

Thumbnail of user genec30
Thailand
1 review
0 helpful votes
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May 9th, 2017

They upgrade, and take away important programs in the campaign features.
Now I can't download my images to my computer until I sell 10 tee-shirts.
So I wdnt to printful

Date of experience: May 9, 2017

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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