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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
View ratings trends
519
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How would you rate Facebook?

Reviews (1,671)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user ibtisamm1
Pakistan
3 reviews
0 helpful votes
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February 4th, 2022

Social media is very useful in our daily life.
We make some good friends from social media

Service
Value
Shipping
Returns
Quality

Date of experience: February 4, 2022

Thumbnail of user zacko3
California
4 reviews
3 helpful votes
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April 26th, 2013

Cool. So far so good. Sometimes I annoyed by some apps.

Date of experience: April 26, 2013

Thumbnail of user asifk20
Pakistan
2 reviews
0 helpful votes
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June 6th, 2019

Am Asif Khan from Pakistan I find a good job plz a really need a job am good working boy main education DAE mechanical

Date of experience: June 6, 2019

Thumbnail of user harryp
Australia
2 reviews
2 helpful votes
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May 21st, 2009

I enjoy Facebook better than MySpace. I like it because it is much more private.

Date of experience: May 21, 2009

Thumbnail of user theresab9
Maine
5 reviews
3 helpful votes
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September 20th, 2015

Great way to stay in the now, and connected to friends class mates and family.

Date of experience: September 20, 2015

Thumbnail of user krunals4
India
2 reviews
0 helpful votes
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July 19th, 2020

I ordered a chocolate cake for marriage anniversary. I select delivery options & i got cake on time

Date of experience: July 19, 2020

Thumbnail of user ashleys5
New Jersey
6 reviews
21 helpful votes
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January 10th, 2011

Facebook rocks! A brilliant layout and design of a social networking website. A masterpiece!

Date of experience: January 10, 2011

Thumbnail of user ramseyg
India
2 reviews
1 helpful vote
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August 21st, 2012

Its the best of the best. All social network experience at one place

Date of experience: August 21, 2012

Thumbnail of user kendral1
California
4 reviews
5 helpful votes
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January 9th, 2013

Currently a Facebook addict. A great way to communicate.

Date of experience: January 9, 2013

Thumbnail of user jillf3
GB
7 reviews
18 helpful votes
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June 17th, 2012

VERY INTRUSIVE.

IT JUST WANTS TO SELL AND USE YOUR INFORMATION TO MAKE

MONEY.

DON'T LIKE IT, AT ALL...

DON'T TRUST IT, AT ALL!

Date of experience: June 17, 2012

Thumbnail of user annom
Illinois
2 reviews
2 helpful votes
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December 9th, 2013

Date of experience: December 9, 2013

Thumbnail of user sas30
Bangladesh
1 review
0 helpful votes
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December 19th, 2022

Way My Facebook Account Delete. My professional account No have A Copyright No Have Teams & Condition But My account Is Delete

Service
Value
Shipping
Returns
Quality

Date of experience: December 19, 2022

Thumbnail of user lisab49
Illinois
9 reviews
10 helpful votes
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December 10th, 2012

I can't live without it but I wish I could change more settings more easily.

Date of experience: December 10, 2012

Thumbnail of user sonyad2
Italy
4 reviews
1 helpful vote
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September 19th, 2015

I really like this software! I really like this software! I will recommend to my friends!

Date of experience: September 18, 2015

Thumbnail of user oscarn8
California
11 reviews
10 helpful votes
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October 12th, 2015

Family news, friends news, all the news I really need.

Date of experience: October 12, 2015

Thumbnail of user resat
California
4 reviews
4 helpful votes
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October 26th, 2015

I can see all of my family members' photos and share mine with them!

Date of experience: October 26, 2015

Thumbnail of user christiner1
California
3 reviews
10 helpful votes
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September 1st, 2010

The website where I probably spend 25% of my online time. :)

Date of experience: September 1, 2010

Thumbnail of user kateg3
Michigan
3 reviews
7 helpful votes
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September 6th, 2011

It reminds me of "The Blob" Spreading and devouring everything in it's path! Lol

Date of experience: September 6, 2011

Thumbnail of user callumj5
GB
2 reviews
0 helpful votes
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April 24th, 2015

I love Facebook, brilliant platform and allows me to connect with friends.

Date of experience: April 24, 2015

Thumbnail of user ellies5
Malawi
3 reviews
8 helpful votes
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November 20th, 2012

Facebook is an amazing website. A great way to keep in touch with family and friends.

Date of experience: November 20, 2012

Thumbnail of user melissal12
California
6 reviews
7 helpful votes
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November 19th, 2012

Date of experience: November 19, 2012

Thumbnail of user robinr13
Vermont
7 reviews
9 helpful votes
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November 30th, 2012

Facebook just keeps me connected to so many things... I love it!

Date of experience: November 30, 2012

Thumbnail of user stephenl3
California
6 reviews
8 helpful votes
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September 16th, 2010

Its great that you can find all of your friends from high school.

Date of experience: September 16, 2010

Thumbnail of user roberts238
Germany
14 reviews
184 helpful votes
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May 5th, 2015

What would I do without it? No idea :D Facebook guides me every day for many years now.

Date of experience: May 5, 2015

Thumbnail of user brandyb2
Ohio
2 reviews
3 helpful votes
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January 22nd, 2013

Date of experience: January 22, 2013

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
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