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Overview

Facebook has a rating of 2.2 stars from 1,671 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 481st among Social Network sites.

  • Service
    422
  • Value
    387
  • Shipping
    253
  • Returns
    236
  • Quality
    359

This company does not typically respond to reviews

Positive reviews (last 12 months): 32.4%
Positive
11
Neutral
1
Negative
22
View ratings trends
519
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How would you rate Facebook?

Reviews (1,671)

Rating

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user jatint5
New York
1 review
0 helpful votes
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March 14th, 2021

Dear sir, i will not misuse the Facebook features again now i understood all the terms and conditions now I will follow all the rules and terms and conditions. Please review and open my account of tha reviewing information may take longer than usual problem facing. I Know sir it's happened all by mistake. It will never happen again i promise sir. It's my personal account so I'm weeping so much please sir give me a one more chance only. I swear I will not misuses the Facebook features again. I'm really really sorry for that whatever happened before. Thank you.

Date of experience: March 14, 2021

Thumbnail of user jimmya114
New Jersey
1 review
0 helpful votes
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May 27th, 2021

So, this is my first time using ASAP tickets, and I wish I had known about them before! They are legit. You get to work with an actual person who actually cares about you and your travel needs. In this day and age where everything is so impersonal and greedy, ASAP tickets is a breath of fresh air! So much better than any other way to buy tickets.

Tip for consumers:
Their prices are cheaper than anything you’ll find on the Internet, and their customer service is light years better

Products used:
International airline tickets

Service
Value
Quality

Date of experience: May 27, 2021

Thumbnail of user susanj89
Arizona
3 reviews
9 helpful votes
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July 31st, 2016

Ever try and buy something off a site and they insist that you log into Facebook first. Yup they're spying on you. They want to know your interests, your hobbies etcetera so they can tailor online ads that will catch your eye. My policy is stay the heck away from Facebook. It is way hacked and mostly it's just a way for some retailer to sy on you.

Date of experience: July 31, 2016

Thumbnail of user fatemah8
SY
1 review
1 helpful vote
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October 30th, 2021

I started buying things for this site for a while now. And Their products are just awesome. It's very nice Buying a gift card at the this store always feels like magic. The code is correct, received immediately. Thank you for your service!

Tip for consumers:
Ease of use

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

Date of experience: October 28, 2021

Thumbnail of user nataliem6
Oregon
1 review
1 helpful vote
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August 10th, 2011

Awesome site to stay in touch with all my friends and family I really couldnt live with out it. Helps me get through the tough times because I can talk to my family that lives out of state since we all have it on our phones sometimes its just nice getting a message on my facebook wall saying they're thinking of me. Plus i can show all my pictures of my ever growing family for my family to see its like they never miss a beat.

Date of experience: August 10, 2011

Thumbnail of user ering218
Massachusetts
12 reviews
18 helpful votes
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January 7th, 2021

Try rumble and parler. You can speak freely there and you don't have to deal with the liberal bias coming at you from every advertisement and fast click. Propaganda site for communist takeover of America.

Date of experience: January 7, 2021

Thumbnail of user kimberleyl3
Canada
15 reviews
18 helpful votes
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April 20th, 2017

Facebook has a very wide variety of online games to play and I enjoy them immensely. Depending on the game you can play by yourself or with real people. The chat feature is nice so you can get to know other. Every once and a while you get some foul mouth person but Facebook will shut them down

Date of experience: April 20, 2017

Thumbnail of user lisag1003
GB
1 review
19 helpful votes
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May 7th, 2020

Why are so many people being locked out their account with no help from you guys?

You have no problem chit chatting with people?

I cant get rid of the TEXT VERIFICATION on my other account, it has my old number which is now not in use.

Because I can't get into my account, my adds are stuck running on continuous.
It's been 6 days already, I contact you guys over and over and nothing is done.

It's not just me either, the amount of people I see across all social media pages that have the same issue and they are all being ignored?

I'm not going to stop pestering you every single day since this is taking my money, what other options are you leaving me?

Date of experience: May 7, 2020

Thumbnail of user patriciah1053
North Carolina
1 review
10 helpful votes
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July 25th, 2020

Yesterday while posting as I do most everyday a notice jumped up and said I went against community standards with a post. The post was about anifta, and they said I was blocked for posting something sexual in nature. How did they get that? I When you go to the place to dispute their claim, you can type it all out and then you can't send it! So what is the point? I'm done with FB and their leftist ways. My friend then posted the same thing I did and is was OK.

Date of experience: July 25, 2020

Thumbnail of user angelab1820
Tennessee
1 review
0 helpful votes
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October 26th, 2021

Last minute order for the Kirby High School Cheerleaders Homecoming Game. The Cougars were very sporty in their team football jerseys. The order was received in time for printing, and the Jersey looked great. Happy with this product.

Service
Value
Shipping
Returns

Date of experience: October 26, 2021

Thumbnail of user willeoh
Arizona
1 review
0 helpful votes
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November 22nd, 2022

Best workout leggings of all time! Lifts and rounds your booty like no other. I'm obsessed.
I normally have a flat butt but these miracle leggings gave me my dream butt. I have worn these leggings every where.

Date of experience: November 21, 2022

Thumbnail of user cindic
Maryland
1 review
2 helpful votes
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February 25th, 2011

I have been trying to contact the site help center about drug dealing going on between kids in our jr. High. I have called the useless customer service # several times leaving a message every time. No answer and no call back.
Facebook needs to go bye bye. I love keeping in contact with my friends, but i will risk losing it to stop the drug dealing between kids!
LEASE HELP! I even called local news and NOTHING!

Date of experience: February 25, 2011

Thumbnail of user sonjaj5
GB
4 reviews
3 helpful votes
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September 26th, 2018

Facebook is ok, but I feel that they are becoming too corporate lately.
Facebook is now covered in adverts which is extremely frustrating! But overall it is great for messaging people and keeping up tp date with the news.

Date of experience: September 26, 2018

Thumbnail of user anniep17
Germany
1 review
0 helpful votes
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March 15th, 2015

Absolutely shocking, I am not going to write into a lot of detail here, but i had to have my whole logo redrawn and reworked by another designer after paying this one to make me a 'bespoke' logo. Shame

Date of experience: March 15, 2015

Thumbnail of user mattr321
Washington
1 review
17 helpful votes
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January 30th, 2020

Someone called another person a whining liberal, but he did it while whining. I pointed out how he was whining, and sarcastically called him a whining liberal. I got a 24 hour ban for this. I reported his post, where he called someone exactly the same thing (only serious) - A-OK. I requested review - A-OK again. So to sum up: I reacted to someone by doing exactly what they had done, and I got banned but they didn't. I found dozens of other posts that were far more offensive than mine, all A-OK. Facebook is fascist trash. I wish I could rate negative stars.

Date of experience: January 30, 2020

Thumbnail of user shekinahu2
Texas
1 review
1 helpful vote
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January 25th, 2024

It is absolutely sick that FB allows people of color to make comments like "whites should be shot" and for someone to brag about getting free money from "stupid wonder bread whites". As a woman of color, no one should have the privilege to say hateful things about or to anyone of any race. FB is one of the worst companies and is completely outdated. Shut it down.

Service
Value
Shipping
Returns
Quality

Date of experience: January 25, 2024

Thumbnail of user lt43
California
1 review
3 helpful votes
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June 3rd, 2016

If you are looking for a supportive community, this is not it! You see cursing, criticizing, and many judgmental comments. Even saw one where a teenager chimed in about a teen topic, and a mom just starting writing nasty comments and cursing at her... wow... I will not go back to that site for sure.

Date of experience: June 3, 2016

Thumbnail of user glorias12
Florida
3 reviews
2 helpful votes
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October 5th, 2014

The update is HORRIBLE! Each time I try to play a video, it closes the app. The other was much more simpler and neat. Now it seems like they are trying to place every button in plain sight which makes it look sloppy and outdated unsteady of shiny and simple like it use to use. Plus its harder to use to be. But this is the best Facebook app they have for Kindle Fire that I've found, only reason I'm sticking with it.

Service
Value
Shipping
Returns
Quality

Date of experience: October 5, 2014

Thumbnail of user katief293
Arkansas
1 review
9 helpful votes
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November 16th, 2020

Facebook began censoring the conservatives. They know moderate your posts if they don't like your views or who you support or sharing any truth they put you in Facebook jail. Especially if you are a trump supporter. The liberals can abuse us and call us horrible names and it is perfectly okay. That is unacceptable behavior. All of us conservatives found a much better place to go.

Date of experience: November 16, 2020

Thumbnail of user santac58
North Carolina
1 review
1 helpful vote
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April 22nd, 2022

I can no longer advertise on Fake Book. A few years back I had a pet supply store online as well as a PPE store. The store automatically kept a rolling inventory. Somehow they failed to update the inventory of a particular product and Facebook pounced on me like a pack of hungry wolves. That was that, I requested a hearing twice, Fart Book sent me a message saying," your advertising privileges have been revoked, that is final"So you tell me, what are they really all about?

Date of experience: April 22, 2022

Thumbnail of user andyj162
California
1 review
0 helpful votes
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January 19th, 2021

Wow this is something i have never thought of when i first meet this vendor online i though was wired but my products were delivered as promise great quality i will have to return back for a larger order
I recommend this to all my friends

Tip for consumers:
Be sure of paying the insurance fee indeed it is refundable

Products used:
GBP

Service
Value
Shipping
Returns
Quality

Date of experience: January 17, 2021

Thumbnail of user joshuab1428
Illinois
1 review
0 helpful votes
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October 13th, 2022

I have consistently received site bans for comments they had a lack of context on! Asserting them as a violation of policy for "violence" when commenting about Killing someone in a video game or in a friend's post about genitalia I was banned for challenging them to a "sword fight" upon appealing their decision for "lack of context" on their part... they assured me that it violated their standards for "violence" its literally a friendly $#*!ing joke! Do they ever ask the person it was sent to if it offends them? Or their opinion? Did they even read the initial meme which literally said they have a bigger $#*! blah blah blah?!? Do they even understand what the term is implying or ask me my argument? Cause I could have referred their asses to urban $#*!ing dictionary! For $#*! sakes dude... this website is ran by $#*!ing morons!

Tip for consumers:
Avoid jokes or puns that cam be taken out of context XD haha

Products used:
Their web application

Service

Date of experience: October 13, 2022

Thumbnail of user amyh1187
Illinois
1 review
0 helpful votes
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May 6th, 2021

I hired Scott over a year ago to do a landscape job over a year ago. After a few rainy days everything he did washed away and looked worse than before he did it. I contacted him several times. Each time his response was I will be there tomorrow and repair it at no cost. I will even had a drain at the top to help with water run off. I ended up hiring a different Landscaper to redo his job. I do not recommend this company. A good company stand behind their work. Scott does not do this. He takes your money and never looks back.

Date of experience: May 6, 2021

Thumbnail of user engagedg
GB
1 review
0 helpful votes
  • Send Message
July 30th, 2022

Facebook is getting a tired social media network. It gives people a license to be nasty by being judgemental. People make false comments and attack people. There is too much contents to digest. So many advertisers. You are always competing to sell yourself as an organisation. Many people take for granted what goes in the real world due to addiction for long periods. Damaging for mental health. People have to realise Facebook is not the real world. There is no real engagement on the platform. If you want to promote your business, do not depend on facebook and waste money. Look at personal contacts to build your business that can tailor to you.

Date of experience: July 30, 2022

Thumbnail of user benc260
Iowa
1 review
0 helpful votes
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May 27th, 2018

I trust teespring to stand behind their product, and if an issue should occur, which I have not had happen, I believe they would resolve it quickly and with ease. Their site is easy to use and let's me create products easily.

Date of experience: May 27, 2018

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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