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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 486th among Social Network sites.

  • Service
    389
  • Value
    356
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 31.4%
Positive
11
Neutral
1
Negative
23
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Reviews (1,670)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user lindam10254
Massachusetts
1 review
1 helpful vote
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December 17th, 2024

My experience with Facebook has become increasingly difficult and frustrating to say the least! Originally posted some high ticketed profile/name brand clothing names on MarketPlace, were denied because somehow not allowed?, explanation extremely poor, I then closed my account. Recently tried Re-opening account because of MarketPlace, received request from DuckDuckGo engine search provider requesting MY location outside of using their app.-Not okay with me-They overstepped requesting my location which I originally provided to them! I Do Not Feel Safe With Any App Requesting My Location, My Right! Recently attempted to re-open, was then denied. They want full control of all ALL your personal information, This is a Red Flag and Not Safe!

Date of experience: December 17, 2024

Thumbnail of user mickym377
Canada
1 review
0 helpful votes
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January 9th, 2025

I've been unlucky enough to deal with a corporation that is genuinely dishonest. Regarding my withdrawal, their support staff has been completely useless, and they are demanding that I pay for liquidation expenses. Despite the stressful circumstances, S I M O N C H * C O M stepped in and quickly restored my investment and profits.

Date of experience: November 12, 2024

Thumbnail of user lottieh16
New York
1 review
3 helpful votes
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October 27th, 2024

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Tip for consumers:
Facebook should make the platform a better place for users to enjoy

Service
Value

Date of experience: October 27, 2024

Thumbnail of user philippe.girouard.a
Canada
1 review
0 helpful votes
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August 14th, 2024

I was really looking forward to trying out Meta AI, but unfortunately, it's been a disappointment. The responses often feel generic and lack depth. I've had to repeat myself multiple times, and even then, the AI seems to miss the point. The conversation feels forced and unnatural, like I'm talking to a robot (which, I guess, I am). The lack of understanding and insight has been frustrating. I was expecting a more intuitive and helpful experience, but it's a letdown.

Date of experience: August 14, 2024

Thumbnail of user justinl1035
Minnesota
6 reviews
7 helpful votes
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December 21st, 2024

Complete garbage filled with scams and porn reels. Don't recommend that anybody uses it. I was on it in 2024 and it's so much worse than when I started it. If i had kids i would forbid them that they go on it even if they become teenagers I would not allow them to access any social media site because those sites have become toxic and yeah
The fact that facebook give me a banner warning proves that they do not care about improving the social media site.
I was on it in 2018 and it was just so much better back then but now it's so much worse.
Just boycott Facebook and let it crumble they deserved it.

Date of experience: August 4, 2024

Thumbnail of user rickf654
Cyprus
1 review
3 helpful votes
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August 3rd, 2024

I did not like it, there is nothnig to do there, many outdated profiles and very few real genuine accounts. I registered two years ago and it was much better then. Now I started using it ago and it is a shadow of its former self.

Service

Date of experience: August 3, 2024

Thumbnail of user veeh15
South Africa
2 reviews
7 helpful votes
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July 28th, 2024

This man is on fiverr and Facebook and sold me a logo he "designed from scratch" only for me to find the same logo online for sale though a company where he stole it from. This logo is for sale to anyone and everyone through the site discovered online.

Avoid this thief at all costs to avoid disappointment because he is dishonest and your "new logo" will be found on the internet oused by many others. Copyright infringement, fraud and a few other transgressions come to mind...

Tip for consumers:
This man steals logos online and sells them as his own. He is a fraudster

Products used:
Logo design

Service
Value
Returns
Quality

Date of experience: July 28, 2024

Thumbnail of user akkasali4536
Bangladesh
2 reviews
0 helpful votes
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June 10th, 2024

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh.
I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Service
Value
Shipping
Returns
Quality

Date of experience: June 10, 2024

Thumbnail of user hueys24
Arkansas
6 reviews
5 helpful votes
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June 20th, 2024

I have a profile on facebook but awhile ago I received a contact from another member there. That person was named Sarah Seam. She said that her location was Maumelle Arkansas. I was surprised to see on her facebook page that she for a fee of 80.00 for an hr and 200.00 for a whole night was offering sex/hookups. It was clear that she was a prostitute. I reported this to Facebook but t has been months and Sarah Sean post is still there.
I also discovered that Sarah Sean is scamming people out of money by requesting they send it to PayPal and mark it Family and Friends. However when a person does that they cannot recover those funds.
She will never met you.
I don't understand why Facebook has these scammers on their site and when reported - do not remover them.

Date of experience: June 20, 2024

Thumbnail of user veryf4
Illinois
6 reviews
1 helpful vote
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August 25th, 2024

Transmission Garage Xpress LLC was closed due to tax forfeiture and now has a new location and name but same owner! They are now called "Transmission Garage" and they are now located at 1718 College St. Houston TX *******. https://www.facebook.com/p/Transmission-Garage**************

I took my van there because it would stall when I put it in gear. They called and said they fixed the problem and it wasn't transmission at all! They replaced a couple sensors and the distributor and charged me $800. I paid them and took the van, but quickly found that it would not shift out of first gear properly!
I took the van right back and they diagnosed it again and said that they needed to rebuild the transmission.

I agreed based on their expertise. I asked them to also replace the transmission mount and carrier bearing and inspect the rear end. They took 3 weeks to rebuild my transmission and they charged me $2200 for the rebuild. They did not replace the broken transmission mount they reused it! They did not replace the carrier bearing or inspect the rear end. When I got my van back and drove it home the rear license plate was missing! I went and looked closer and saw that not only is the license plate and frame gone but the part of the bumper that holds the license plate was bent and had marks that match up to the forks on a fork lift!

I called and spoke to Victor and he confirmed that they do use a fork lift sometimes to move the vehicles. When I told Victor of the damages to my van he said they would fix it if I brought the van back to them. When I told him I did not want them to do the repairs and that I have my own body shop that will fix it, Victor said his boss would contact me. When I spoke to Luis (Victor's boss) 2 days later he acted like they did nothing wrong and claimed he knew nothing of the situation, even though Victor told me that he would inform his boss of the problem. He said they don't use a fork lift to move vehicles at first, then he admitted that they do. He said he disputes the damage was caused by them and insists that I bring the vehicle to them to be inspected before he will pay for anything.

After nearly an hour on the phone Luis agreed to pay for only the part and the license plate replacement, but that he would have to buy the part and I would pick it up from him and I would have to install the part myself if I didn't want them to install it. Luis refuses to pay for my time missed from work to get the replacement license plates and for the time it will take for a body shop to properly install the part Transmission Garage damaged. An honest and fair business and business owner would pay for the damages they caused to a customer's vehicle and not try to lie to avoid paying for their mistakes.

It will cost me $381.50 to fix the damage that Transmission Garage caused to my van.

I do not recommend using this shop for anything.
https://www.facebook.com/p/Transmission-Garage**************

Tip for consumers:
Deadbeat owner refuses to pay for the damages his Transmission Garage caused to my vehicle to this day!
Learn from my mistakes and stay away from this place!

Date of experience: August 25, 2024

Thumbnail of user marko1521
Pennsylvania
2 reviews
2 helpful votes
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June 9th, 2024

I would like to say it's the worst site online not only do you get fact checked but you get stalkers and worst yet people to try to steal your ID. YOU GET EVIL PEOPLE IN THE MESSAGES AND FACEBOOK NEEDS TO UPDATE ABOUT HUMAN TRAFFICKING, THE OTHER VICES ON DARK WEB, GUNS, BAD PEOPLE DOING LUSTFUL THINGS NOT PG, AND ALL THE CORRUPTION. NOT AN ETHICAL BUSINESS. WWLAC WILL NOT BE APART OF THEM.

Date of experience: June 9, 2024

Thumbnail of user ktownboy66
New York
10 reviews
7 helpful votes
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May 19th, 2024

I have twice attempted to share positive, intellectual information via the fb media web. And twice I have been shut down by the zuckerberg circus.
The facebook page tends to be negatively inclined as it allows: MONEY SCAMS, SEXUAL LEWDNESS, RACIALLY DIVISIVE CONTENTS, AND POTENTIAL DAMAGING POSTINGS.
My postings were written to educate, motivate, uplift, and to inspire the mind, body, and soul with positive information. Hopefully, our courts will hold MZ liable for his capitalist exploits!

Date of experience: May 19, 2024

Thumbnail of user daniell1910
Washington
1 review
2 helpful votes
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May 29th, 2022

Waste of a website. Bad community standards. Mark Zuckerberg is a fraud. I'm never going to use or recommend this program. Please ignore this website. Hope I drowns in less than one star. Facebook uses dopamine to make you a depressed slave. I tell facts.

Sincerely Dove

Products used:
None.

Service
Value
Shipping
Quality

Date of experience: May 29, 2022

Thumbnail of user brianp1730
Illinois
1 review
7 helpful votes
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June 21st, 2022
Verified purchase

Got banned for posting a joke about ticket prices. Said it would be cheaper to kidnap the artist than pay for his tickets... even put. But $#*!ing needs at FB found that offensive. Yet political $#*! is ok running down their opponents...

Date of experience: June 21, 2022

Thumbnail of user karenc1933
Georgia
3 reviews
11 helpful votes
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April 27th, 2021

Facebook has over stepped their boundaries. They are taking constitutional rights away, the freedom of speech. It doesn't matter if anyone gets offended, it is illegal. This isn't the only issues with Facebook. Facebook, has in fact became worse than even myspace.com. In my opinion, it's time for everyone to leave facebook, even going back to myspace would be much better. You still have the same options and all, so why not. Twitter, instagram, etc. has limited usage and capabilities. I strong suggest moving away from facebook, especially since they are insisting on breaking the laws that you have rights to have under the constitution. Thank you

Tip for consumers:
RUN

Products used:
other

Service
Value
Quality

Date of experience: April 26, 2021

Thumbnail of user aprilw342
Kentucky
1 review
5 helpful votes
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January 7th, 2022

Facebook is nice for the memories and connecting with family and friends but, their whole community standards are ridiculous. God forbid you use a term like " I could've killed her for taking pics of me while I was in labor" or "my teenager is so mouthy at times I wanna knock her out" rhetorically!? Like, y'all can't decipher between an unintended type of comment and a real threat? Without banning someone or a preset determined amount of time?

Products used:
None, most of Facebook ads to purchase are scammers or take 2-5 weeks longer to receive than they advertise. Also, the product is usually not what they claim. But, that has nothing to do with my review. My review is of Facebook and itself in their ridiculous algorithms that ban you for a simple unintended phrases being used in a context that they don't even view to see if it's innocent or an actual threat!

Service
Value
Shipping
Returns
Quality

Date of experience: January 7, 2022

Thumbnail of user hb57
Alabama
1 review
1 helpful vote
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October 24th, 2016

There are plenty businesses out there that charge decent prices for vinyl pressed shirts, mugs, gifts, and more.
This particular business on facebook; Virtuous Applications (out of Hollins, AL) is nothing but an insult!
They charge 45$ to personalize a tumbler that isn't even a Yeti. That doesn't include what they will charge for shipping if you require it.
T-shirts can be bought for 2-3$ at Walmart. This business will charge 30$+ for the same quality shirt!
Do your research. Stay away from this business unless you'd like to be ripped off. There are tons of others out there that will charge a fraction of their cost.

Tip for consumers:
www.facebook.com/virtuousapplications

Service
Value
Quality

Date of experience: October 24, 2016

Thumbnail of user micheller718
Missouri
18 reviews
52 helpful votes
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July 12th, 2020

Facebook is so corrupt! Filled with scams, and hypocrites, and people who are so Wicked! Glad I left! This Evil Site should have been Shut Down!- a long time ago! It's a Shame it's still in biz! With the murders!+ Suicides on there!+ Many Scams! Shame on the owner who is doing Nothing About it! So too bad for those who refuse to leave this site for. Good and make a complaint! There a better sites than Messed up Facebook!- I don't recommend. This one at all!- peace!

Tip for consumers:
Don't go on this demonic site!! It has ruined many lives!! Watch the reality cable show web of lies!!! Facebook had been Exposed there a few times or more!! So Beware!!! This is not a good site at all!! Avoid it!!- in every way!!!- peace!!

Products used:
Their website for a long time!!- until it went from bad!!- To Worse!!!! This Corrupt site needs to be exposed Much more!! As a Warning to the public!!! How much it's a danger and a menace to the public!! By the perverts and predators and liars on there!!

Service
Value
Shipping
Returns

Date of experience: July 12, 2020

Thumbnail of user ashleem96
Texas
1 review
5 helpful votes
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September 22nd, 2022

I really wish someone else would open a new platform that was similar, I've had my Facebook since 2010 and now someone reported a screenshot of a post I shared saying how is hunter Biden able to get away with this, he's nude but it is completely blurred out and you can't see a damn thing, I found this on Facebook and it was in Jan, and now I'm in FB jail. This platform sucks because you cannot actually communicate with anyone, there's no way to leave a few sentences about the intent you had behind sharing it which is to make people aware that this is a bad person. And yet I can't share that but girls and guys can literally put p*** on here where underage kids can see it? What kind of double standard is that? I guess they gotta keep their favorite predators outta trouble.

Service
Quality

Date of experience: September 22, 2022

Thumbnail of user rubenq1
Malta
14 reviews
88 helpful votes
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August 12th, 2015

FB is a great networking site but there are many fake accounts, nudity and other graphic images and even spam. Facebook itself is good, it's just the users who can make it not suitable for some viewers.

Date of experience: August 12, 2015

Thumbnail of user paulm39
GB
8 reviews
50 helpful votes
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May 6th, 2011

If common sense is used then great for staying in touch with friends. There are lots of viruses, web browser exploits and other scams if you're not careful also has a ridiculously vague privacy policy!

Date of experience: May 6, 2011

Thumbnail of user shalinin2
India
2 reviews
0 helpful votes
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March 20th, 2017

I have a wonderful experience with them. They are capable rather efficient enough to provide premium quality web design and development services and solutions as per the business requirement. Very good job guys!

Date of experience: March 20, 2017

Thumbnail of user robertm1004
New York
16 reviews
101 helpful votes
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May 9th, 2020

Facebook is almost impossible not to have profile even if little used. Many folks use it to keep in touch with other people especially family and friends and what pops up on your scroll. Although much criticism comes FBs way it does have useful information, reminders (birthdays), interesting tidbits.
Don't you wish politics were not allowed?
FB getting better at keeping truthful information available and weeding out bogus data and threats.

Will it be around or replaced in 5-10 years?

Date of experience: May 9, 2020

Thumbnail of user kennw
Pennsylvania
5 reviews
16 helpful votes
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January 7th, 2014

As big as it is, it's tough to please everyone so it'll likely never be perfect for all. That said, facebook is one of the main ways I stay in contact with family and friends these days. It makes staying in touch and sharing life-news much easier. Plus, I love to share a funny here there -- or more.;-)

Date of experience: January 7, 2014

Thumbnail of user carolynr243
Australia
4 reviews
3 helpful votes
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April 6th, 2021

I have lost money a few times. The companies that sell on FB have been proven to be scam companies on numerous occasions. Paypal said they were given a tracking number, therefore, no refund for me! I still haven't received my order and definitely no refund. Facebook can be fun if you don't take it seriously or trust your life savings to them... just don't buy anything from their advertisers

Tip for consumers:
Look up the item you want to buy and get it through other avenues.

Service
Quality

Date of experience: April 6, 2021

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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