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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user rickf654
Cyprus
1 review
0 helpful votes
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August 3rd, 2024

I did not like it, there is nothnig to do there, many outdated profiles and very few real genuine accounts. I registered two years ago and it was much better then. Now I started using it ago and it is a shadow of its former self.

Service
Thumbnail of user ktownboy66
New York
9 reviews
5 helpful votes
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May 19th, 2024

I have twice attempted to share positive, intellectual information via the fb media web. And twice I have been shut down by the zuckerberg circus.
The facebook page tends to be negatively inclined as it allows: MONEY SCAMS, SEXUAL LEWDNESS, RACIALLY DIVISIVE CONTENTS, AND POTENTIAL DAMAGING POSTINGS.
My postings were written to educate, motivate, uplift, and to inspire the mind, body, and soul with positive information. Hopefully, our courts will hold MZ liable for his capitalist exploits!

Thumbnail of user shacaran
New York
1 review
2 helpful votes
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March 5th, 2024

What in the world, why can't I login into my Facebook account. I was locked out for no apparent reason. (Were working on it and we will fix as soon as we can) Fix what nothing is broken. It's great social platform. I guess they don't want certain people on Facebook. Disgraceful

Thumbnail of user americagratesagain
Canada
7 reviews
6 helpful votes
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April 25th, 2024

Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. And so on.

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Quality
Thumbnail of user innisfallen1239
Ohio
2 reviews
1 helpful vote
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February 24th, 2024

This device is supposed to be a tv streaming device that has scammed many buyers thinking that it was an upgrade for their tv's. Pure trash it doesn't work at all. Another elaborate scam. I was taken and I want to say " buyers beware"

Tip for consumers:
Make sure to do thorough research when purchasing electronics.

Products used:
HDMI for free streaming

Value
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Quality
Thumbnail of user davidr2851
New York
3 reviews
11 helpful votes
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March 5th, 2024

I read a review this morning on TrustPilot that I completely agree with: "they're crooked, and they do have "way too much control." I received a message from them about 3 minutes ago (from Facebook.com) stating:
"Warning, your actions are too fast. They are annoying the other members on Facebook. If you continue this behavior, your Facebook account will be permanently deleted (or something to that effect."

All I've been trying to do this morning is log into my account, which I can't seem to do. I believe my account may be blocked by FB staff. I've interacted with no one this morning... "My actions (virtually) are too fast."

Too fast for whom? Facebook security perhaps, who have blocked my account? I've received no email indicating such as posted on their website. Facebook is a crooked bunch. That has been my impression, before posting this review. I think interacting with such individuals can only lead to something bad. I will pit my integrity against any FB staff personnel, and I'm completely serious.

Thumbnail of user orit3
Arizona
1 review
2 helpful votes
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January 31st, 2024

This company should be banned. Many public feeds with explicit porn easily accessible by children. These people should be ashamed. They are teaching our children to objectify people and in the process, create the next generation of mal-adjusted members of society. Shame on Facebook. It's a piece of junk that should be heavily fined and more heavily restricted.

Products used:
None. This site is a criminal endeavor.

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Thumbnail of user shekinahu2
Texas
1 review
1 helpful vote
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January 25th, 2024

It is absolutely sick that FB allows people of color to make comments like "whites should be shot" and for someone to brag about getting free money from "stupid wonder bread whites". As a woman of color, no one should have the privilege to say hateful things about or to anyone of any race. FB is one of the worst companies and is completely outdated. Shut it down.

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Thumbnail of user robs901
Canada
18 reviews
36 helpful votes
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February 1st, 2024

1. Used Instagram posts to try to profile me racially. Then FB suggested posts based on its profiling.
2. Locked or disabled account when I joined male-only groups.
3. Kept on suggesting scantily-clad fashion models in military backgroupnds despite my repeated "stop this" preferences.
4. Locked account after I uploaded a screengrab from a conservative video ste.
5. Made my Samsung phone run hot and drained battery from 55% to 9% quickly.
6. Locked account despite Likes received from technical-tool groups (where I am an expert, and won awards for) for my replies to help-seekers within the group. However FB did not lock replies from other replies that had incorrect solutions.

Thumbnail of user jessical2332
Tennessee
3 reviews
6 helpful votes
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March 8th, 2024

My Facebook account is disabled I just started my Facebook account yesterday and today woke up with my account being disabled and locked out due to I violated terms in their community I needed to send copy of my ID online I do not need my ID publicly online not doing that as far as my account I never posted anything on my wall just hit likes and like on my family photos I am done with Facebook they changed so much

Thumbnail of user brianw380
Texas
7 reviews
22 helpful votes
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January 21st, 2024
• Updated review

Facebook is broken, it has been for years. I have 3 accounts only one of which I can access. I used to be able to switch back and for between my main account and my secondary account. I can no longer do so.
If I accidentally hit the wrong button and my feed disappears I can't get back to where I was. Too many ads, too many suggestions for subjects I have little to no interest in. It's all such a mess and there is no way to contact anyone to complain, etc.

How the mighty have fallen.
December 13th, 2022
• Previous review

Oh where to begin. I used to love FB. Now, it's a love-hate relationship. I had an original account that I can no longer access. I have a secondary account, same name, etc. It was created by me at some point in time and I can no longer recall why. Anyway, I used to be able to switch back and forth between the two. I can no longer do this. The site is now littered with ads for websites, and subjects I have no interest in. The whole thing is broken. I'm sure this has driven away lots of users because so many of the people I have listed as friends apparently no longer use it. FB is now a sad joke.

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Thumbnail of user daniell1910
Washington
1 review
2 helpful votes
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May 29th, 2022

Waste of a website. Bad community standards. Mark Zuckerberg is a fraud. I'm never going to use or recommend this program. Please ignore this website. Hope I drowns in less than one star. Facebook uses dopamine to make you a depressed slave. I tell facts.

Sincerely Dove

Products used:
None.

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Thumbnail of user brianp1730
Illinois
1 review
7 helpful votes
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June 21st, 2022
Verified purchase

Got banned for posting a joke about ticket prices. Said it would be cheaper to kidnap the artist than pay for his tickets... even put. But $#*!ing needs at FB found that offensive. Yet political $#*! is ok running down their opponents...

Thumbnail of user aprilw342
Kentucky
1 review
5 helpful votes
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January 7th, 2022

Facebook is nice for the memories and connecting with family and friends but, their whole community standards are ridiculous. God forbid you use a term like " I could've killed her for taking pics of me while I was in labor" or "my teenager is so mouthy at times I wanna knock her out" rhetorically!? Like, y'all can't decipher between an unintended type of comment and a real threat? Without banning someone or a preset determined amount of time?

Products used:
None, most of Facebook ads to purchase are scammers or take 2-5 weeks longer to receive than they advertise. Also, the product is usually not what they claim. But, that has nothing to do with my review. My review is of Facebook and itself in their ridiculous algorithms that ban you for a simple unintended phrases being used in a context that they don't even view to see if it's innocent or an actual threat!

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Thumbnail of user karenc1933
Georgia
3 reviews
11 helpful votes
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April 27th, 2021

Facebook has over stepped their boundaries. They are taking constitutional rights away, the freedom of speech. It doesn't matter if anyone gets offended, it is illegal. This isn't the only issues with Facebook. Facebook, has in fact became worse than even myspace.com. In my opinion, it's time for everyone to leave facebook, even going back to myspace would be much better. You still have the same options and all, so why not. Twitter, instagram, etc. has limited usage and capabilities. I strong suggest moving away from facebook, especially since they are insisting on breaking the laws that you have rights to have under the constitution. Thank you

Tip for consumers:
RUN

Products used:
other

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Thumbnail of user joe.sabrowski
South Dakota
1 review
4 helpful votes
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December 21st, 2023

By recommendation from another contractor, I contacted Venus, she quickly quoted gutters and downspouts. Very reasonable cost. She recommended this product when I asked about this type of addition. Initially they could not install because of the roof design, however she did some research and training, contacted me back, and assured me of the product installation and warranty. I was sold and am happy with the result.

Thumbnail of user hb57
Alabama
1 review
1 helpful vote
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October 24th, 2016

There are plenty businesses out there that charge decent prices for vinyl pressed shirts, mugs, gifts, and more.
This particular business on facebook; Virtuous Applications (out of Hollins, AL) is nothing but an insult!
They charge 45$ to personalize a tumbler that isn't even a Yeti. That doesn't include what they will charge for shipping if you require it.
T-shirts can be bought for 2-3$ at Walmart. This business will charge 30$+ for the same quality shirt!
Do your research. Stay away from this business unless you'd like to be ripped off. There are tons of others out there that will charge a fraction of their cost.

Tip for consumers:
www.facebook.com/virtuousapplications

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Thumbnail of user deborahb23
Michigan
1 review
2 helpful votes
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November 26th, 2014

Hope this one goes through. I am very happy with every step of the way. Great Customer service.My first time was. So good I will be doing more buying with a company you can trust, there are too many that just take your money I like a site that you can count on.

Thanks again and good luck with a growing business...

Tip for consumers:
This was the first time I tried shopping on the Internet.I did try this one cos I loved the price.Started small and wow where have I been. .I had a no problem experience...will be happy to pass the word.

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Thumbnail of user intothegrovenails
Australia
1 review
1 helpful vote
  • Send Message
September 2nd, 2022

Local service brilliant, on time, professional 1- or 2-man crew, priced to suit and insured! I highly recommend Craig Smith! He has been in the business for 16 years, plus he has contacts in all areas of the industry and a reputation to boot! You will not be disappointed! I PROMISE!

Thumbnail of user micheller718
Missouri
18 reviews
52 helpful votes
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July 12th, 2020

Facebook is so corrupt! Filled with scams, and hypocrites, and people who are so Wicked! Glad I left! This Evil Site should have been Shut Down!- a long time ago! It's a Shame it's still in biz! With the murders!+ Suicides on there!+ Many Scams! Shame on the owner who is doing Nothing About it! So too bad for those who refuse to leave this site for. Good and make a complaint! There a better sites than Messed up Facebook!- I don't recommend. This one at all!- peace!

Tip for consumers:
Don't go on this demonic site!! It has ruined many lives!! Watch the reality cable show web of lies!!! Facebook had been Exposed there a few times or more!! So Beware!!! This is not a good site at all!! Avoid it!!- in every way!!!- peace!!

Products used:
Their website for a long time!!- until it went from bad!!- To Worse!!!! This Corrupt site needs to be exposed Much more!! As a Warning to the public!!! How much it's a danger and a menace to the public!! By the perverts and predators and liars on there!!

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Thumbnail of user tillyk3
Indiana
2 reviews
2 helpful votes
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May 2nd, 2023

Facebook has been around for years, I've had an account ever since they came out. Which they have added a lot more features and things to do. I believe it's a great way to spend your time when you have nothing else going on by scrolling the feed. It's always a great way to meet need people, not to mention sell things you no longer need and buy things you didn't know you needed. Facebook really is a great website for just about anything. I don't know what the world would do without Facebook. It truly does make the world go round.

Tip for consumers:
Remember to always look at the seller reviews before you have something shipped so that way you don't get ripped off.

Products used:
Smart watch

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Thumbnail of user ashleem96
Texas
1 review
5 helpful votes
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September 22nd, 2022

I really wish someone else would open a new platform that was similar, I've had my Facebook since 2010 and now someone reported a screenshot of a post I shared saying how is hunter Biden able to get away with this, he's nude but it is completely blurred out and you can't see a damn thing, I found this on Facebook and it was in Jan, and now I'm in FB jail. This platform sucks because you cannot actually communicate with anyone, there's no way to leave a few sentences about the intent you had behind sharing it which is to make people aware that this is a bad person. And yet I can't share that but girls and guys can literally put p*** on here where underage kids can see it? What kind of double standard is that? I guess they gotta keep their favorite predators outta trouble.

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Thumbnail of user rlwalters01
Washington
1 review
1 helpful vote
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November 18th, 2023

If any other company had this many data breaches it would have been shut down long ago. What make facebook immune with no real customer service and no accountability. This site should be shut down until its made accountable for its past. And new checks put in place and a new for of reporting to the public when breaches occur, like every other company is required to do.

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Thumbnail of user mickeys57
New Jersey
6 reviews
30 helpful votes
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December 2nd, 2020

Facebook will block your access for things that are posted which don't fit the narrative they want to portray. They are completely controlling people and lying and limiting visibility of my posts and what I can see from others. They put you in "jail" for periods of time for not conforming to their ever changing standards.
They should be sued and completely destroy our constitutional rights!
I hope they are sued someday and just get completely wiped out!

Tip for consumers:
Find an alternative social media site, hopefully this one will go away!

Products used:
This was a review on Facebook since it was suggested that I do that.
However any product I ever purchased from a Facebook ad was a terrible experience anyway.
The products were cheaply constructed, not as advertised, clothing smaller than advertised, products smaller than advertised, they didn't work either.
I will never purchase anything I have seen from a Facebook advertisement again because of my experiences!

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Thumbnail of user trungchil
Washington
1 review
2 helpful votes
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August 23rd, 2023

Facebook can be fun good for the marketplace but not for fraud. I reported a transaction with proof of the seller admitting that fault but claim that I should not have trusted his description of the tires as being barely new and driven than 4000 miles. I was in a hurry and found out the tires are 10 years and cracked if you look very closely. My fault for being in a hurry. I submitted our entire conversation, text, emails, to Facebook 4 times and got no response. The seller is still selling and updated his description.

Products used:
Unusable

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Sitejabber for Business

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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