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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user bizzyt
Virginia
1 review
0 helpful votes
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June 5th, 2020

This is a highly addictive app that needs to come with a warning- ZERO customer support system. You can not just blame covid 19 on everything. If you want to act like you have a real system you need real people behind it! Someone is making alot of money using no real humans for support! If you mentioned killing yourself I dont think they would care. This is the most annoying and crappy system I have ever used to buy and sell anything or epecially keep friends. I end up seeing everyones life thread-while they syphon all of your personal DATA! They will hold your money as well. I have been ripped of by a person and no response in over 30 days so far. Having real human friends is also better than seeing everyones fake lives and pictures all day- just acting to be perfect and happy - ruining the entire world... one click at a time.

Thumbnail of user tonym196
Canada
13 reviews
61 helpful votes
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March 7th, 2018

Dysfunctional social media for voyeurs and exhibitionists.

Facebook, you are so exposed that I don't think there is anything left to say. You are an echo chamber for communist propaganda. Kids hate you; that spells death.

Decentralized blockchain social media and torrent tech are replacing big tech monopolies re. Search engine, wifi access, video sites, crypto currency etc. Big tech censored platforms are going bye bye. FB already pulled the trigger on itself - it's bleeding out now. Kids not using it - oh oh! Remember AOL, MySpace, Netscape and the ongoing Yahoo implosion? Block chain is the future and nobody can own it! Even telecommunications will lose their CARTEL status.

Are you a brainwashed, socialist, NWO, Millennial? https://m.youtube.com/watch?v=bX3EZCVj2XA

Thumbnail of user debraq28
Wisconsin
1 review
0 helpful votes
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November 19th, 2020

No mater what you post they either censor it with there stupid opinion or snope it to tell you if it is true or not-- when they did this with a meme that was satire, I had it. They spy on you and track everything you do across platforms-- Zuckerberg stated they did this to congress.

Thumbnail of user debm256
Australia
1 review
10 helpful votes
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November 4th, 2021
Verified purchase

Facebook's AI and machine learning to review Businesses Ads has never worked for our account. We have endured constant mistaken Ad Account bans, Facebook Marketing Experts seem to be false advertising because in my own experience I have clicked on the banner to schedule a call and it always says there are no time slots available.

Tip for consumers:
Have alternate methods of advertising as you cannot rely on Facebook

Products used:
The Facebook Ads Manager Product

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Value
Quality
Thumbnail of user rayg50
Alabama
17 reviews
35 helpful votes
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March 26th, 2020
• Updated review

Since so many people have viewed this scandal, perhaps you wouldn't mind signing my petition. So, unlike F__kerbook, I will transparently say that signing it means you will get emails from the site to sign other petitions. You can ignore them, unsubscribe, or whatever. You can also do so anonymously, and she never gets notified you did so. Embedded within the petition is a YouTube video & article on Medium... both are yours truly!

I mistakenly said I posted a video of a white woman painting herself white, when it was a black woman doing so... that was 2016, so they had been harassing me for a very long time. I am unapologetically ME!

Here's the petition: https://www.change.org/Justice4KingRay

(you'll have to copy & paste that in your favorite browser or phone, because this website doesn't convert urls to links)

Please and thank you!

Tip for consumers:
If you're not a kiss-$#*! black person, look out for vindictive employees protecting white supremacists, racists, or privileged wypipo! Yes, even in my world, which isn't very big in society. Always have backup admins for any groups or Pages, and if you're not about keeping up the status-quo, they will harass you continuously!

As for being banned, it was unfair, cruel, and a nasty move on their part. They knew people looked up to me, I didn't care what they thought I was doing there.

Products used:
Everything you can imagine there. I had over 1,300 friends, hundred of followers, 2 business Pages, several groups, and was an admin for many groups as well. I did Lives, and posted many videos from my YouTube channel to that platform. Pulling the rug out from under me is an understatement. They intentionally disrupted everything I was doing, from being an international mentor, having children all over the world, my family is there, support groups, product groups, etc. What they did is a crime I can't afford to hire an attorney for, but I'm still looking for that needle in a haystack that will assist in doing so! Civil Rights or Anti-Trust; both apply.

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Permanent Ban?
December 20th, 2019
• Previous review

Well, they finally set me up and banned my account with prejudice on 8/8/19. Wouldn't give me a reason at all; said for their security & privacy (or was that safety) they could not tell me. No, if they told me, it would probably be grounds for a good lawsuit. Must've been a group decision, and I traced the emails they were sending me to NYC. They're even harassing my friends when they post things about me or for me, when they don't even use that place very much. If I hadn't had them as my admins, my groups (and Pages) would have disappeared altogether. They affected many things & people in my life, for I am disabled and run my business from my home; can't get around much for physical reasons.

They are tyrants running that place like dictators, thought police, censoring activists, and protecting fragile users on that platform. To say we need internet laws is an understatement. Social media sites have gotten full of themselves, and ruin people's distribution channels & dissemination of information. Being the largest & fastest platform in the world, FB is definitely leading the pack of monopoly empires seeking impunity for what they do to people (especially POC). Zuckerberg & employees are behaving badly, having private meetings with the thug in the White House, and everybody looks the other way because they have a presence there. SMH

Facebook Employees Harassing Users
November 6th, 2016
• Previous review

About 2 months ago, I posted a video of a white woman painting herself white while saying "White Lives Matter," and a bunch of other funny stuff. It was bitter-sweet, because I, as a Black person in America, am as outraged by oppression as anybody. Tired of police shootings and incarceration of innocent Black people. I start a conversation with a black guy and we were laughing about going to Lowe's to buy some paint together, return to paint ourselves white and go hang out with the KKK. Perhaps even start some crap. But, it was all fun and games, because no way would 2 Black people do anything but get killed in a situation like that. Anyway, the post was public, so anybody could see it. Next thing I knew, the post disappeared. Now, whenever anyone breaks Facebook policy and gets reported, the employees flag the post and make you take it down before you can sign back in. Not this time. It just disappeared. I create a post saying that someone at Facebook must be a KKK-supporter or racist, and why are they doing this? Days later, I find the video again, put it back up, and dare Facebook to take that one down too. I also explain what the hubbub was about with the post that was deleted, but none of the fun was in the new one.

About a week later, I create a new middle name that describes what I do in the world. Some employee of Facebook starts harassing me about the middle name, saying that it's not legal, yada, yada, yada. I tell him, Riley, that they are liars about making everybody comply with this legal name nonsense and that I have tons of friends who don't use their legal first or last names on Facebook. We go in circles about it, and he says that I can have it as a nickname (which only shows up if someone bothers to look at my profile). I tell him that, too, is bull. They run around claiming an across-the-board policy that they only enforce when someone decides to pick you out of millions of users who don't use their legal first OR last names. I use both! I figure I'll fight these clowns outside of Facebook, and that Riley was about to block me from Facebook, because this conversation took a couple of days. They have been doing that to people they don't like too. I saved everything on my computer, change my name, and start hunting around for someone to fight Facebook with me. That has been interesting, because nobody is watching the helm of what Facebook does to people in this world.

I then find a site saying that Facebook is targeting certain kinds individuals and harassing them because they think they are activists. It was a petition to bring this to the attention of the Facebook executives, but needed another thousand or so votes. So, I propagate that one all over Facebook... to groups I belong to, which are many. Too fast for them to figure out where I was sending it to and get rid of it before I did. There's also someone who posted on my timeline which said that Facebook is doing emotional experiments on people to see their reaction; pissing them off on purpose. I was sickened by what I read, and couldn't finish the article.

What's going on in this country that some businesses get so large that everybody is afraid to go after them? And, it's not like I wish for the good old days where companies were much more under control, because that's just hogwash anyway; they have never been under anybody's control, but are just getting worse. Organizations and businesses that are supposed to protect consumers just don't exist anymore, and legal entities make you jump through a million hoops to help any individuals on a civil matter like this. I bet a class-action law-suit could be created, but they would have to do quite a bit of work to draw out people being harassed by Facebook employees who won't identify themselves with full names, titles, etc. There are over 13,000 employees working for Facebook in Menlo Park, CA, and well into the billions in users.

I was a computer professional, so I know how managers are clueless as to what technical employees decide to do behind their backs; they would have no idea and could claim ignorance, while the techno-geeks get away with murder if they want to. The petition said that Facebook is even getting the police involved in watching certain people if they suspect advocacy or activism going on. Oh, but not the supremacists! No, they leave all of THEM alone to do as they please, harass who they please, bully who they please, and hate who they please. The discrimination madness must stop! I've got more leads to check out as far as organizations who could help, but I'm just disgusted with what Facebook employees are allowed to get away with. I'm not running, either, because I will stand and fight for what I believe in. My first amendment rights are being violated, and I'm not going to just sit here and take it. NOPE!

Thumbnail of user russellb235
Minnesota
2 reviews
2 helpful votes
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June 18th, 2020

Weheartly is a confederation of thieves and con-men. I've seen too many negative reviews and have recently experienced the disappointment of being scammed by them. They shouldn't be allowed to advertise (period). Given my bad experience with Weheartly, I will likely pass on many legitimate on-line vendors as a result of their treachery -- my trust is gone. Amazing, you can't cancel the purchase once it's made -- even minutes after clicking the "buy" button... so buyers beware -- Wehearly and their cohorts should prosecuted for fraud and theft. There should be "negative star grades" to rate this business -- unfortunately, they force you to give them at least a one star!

Thumbnail of user georgef450
New Mexico
1 review
1 helpful vote
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August 21st, 2020

Facebook is become the liberal left cant post anything without being takin down. Because its offensive to the snowflakes running facebook and the democratic party. Communist and worthoess mark zukkerburgs team violating the American peoples first ammendment rights. Gay as $#*! and communist in my honest opinion. This guy is getting paid to violate your rights he should be in prison. I got banned for 3 days cause i called biden a pedophile. Not cool this is my right i fought for freedom i mean how un american can u be? They talk $#*! on trump and anyone whos not a pedophile but when a patriot stands up they ban them? Stupid $#*!s

Thumbnail of user marthae
California
6 reviews
39 helpful votes
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November 25th, 2008

The best community for mothers! - I have two young children (2 and 5) and was looking all over for a nice online community to meet other mothers. One of my children has special needs, and the other one is picking up some bad habits in Kindergarden, so I was hoping to meet other mothers in the same situation to gain some new perspectives. I tried cafemom.com but I didn't like their community. But a friend invited me to ciricleofmoms.com from Facebook so I gave it a try. Their community was very warm and welcoming, and I found some other mothers with children with similar issues. I'm still trying out some of the features but so far I love it!

Thumbnail of user sallys387
Texas
1 review
0 helpful votes
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November 17th, 2020

This company is a JOKE! DON'T ORDER FROM THEM! DO-NOT-DO-IT! Ordered 10 days again and still not even a shipping form printed. No update. They complain they only have 4 workers but spam people all day long with sales but clearly can't keep up with their business. You email them and they have the nerve to argue. Asked for a refund and NOTHING!

Thumbnail of user rifatrifatvuiya
Bangladesh
1 review
0 helpful votes
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September 18th, 2022

In an effort to provide the most unbiased reviews possible, Sitejabber does not allow members to review businesses that they own or with which they are otherwise affiliated

Thumbnail of user zenab2
California
2 reviews
0 helpful votes
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January 8th, 2024

My post was removed. I have no problem with that, but why don't you tell and/or show me which post you removed so that I know not to add similar posts? I find it best to be proactive.

Thumbnail of user chantellek
Australia
1 review
1 helpful vote
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August 9th, 2015

Hired for end of lease clean. Paid top dollar and expected top service. Both I and the real estate were left unsatisfied.
I inspected the clean sixteen hours after they left and found:
•Dead bugs on cornices
•Hand prints on walls.
•Dust on walls.
•Soap scum in shower.
At first, the owner of this business guaranteed that if the real estate is not happy with the clean that she will return to fix any issues. She charged over the quoted price stating that it was very dirty which I paid then refuses to return and fix the issues picked up by the real estate.
The real estate itself was extremely unhappy with the level of unprofessionalism of the owner and will not reccomend to anyone-that in itself speaks volumes.

Thumbnail of user davah
District of Columbia
1 review
0 helpful votes
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May 5th, 2015

Vicki lynne tauber, of "fabric. And snaps." on facebook also MYlittlebeestore on etsy. Is notorious for very slow orders that eventually show up with missing items. I filed a dispute with paypal and then she sent the box out, after it arrived i told her about the missing parts(items), instead of refunding or resending them she had the claim closed. I am amazed she also said she would report me to "scamming group admins". For filing the dispute.

Thumbnail of user careyh13
Malaysia
6 reviews
1 helpful vote
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November 3rd, 2015

DCOVA served one of the best caramel sea salt macchiato. I'm a cappuccino lover. After trying the caramel sea salt which was recommended by one of their staff I fell in love with it. Everytime I come to Penang, DCOVA will part of my itinerary which cannot be missed. The sausage baked rice and the squid ink pasta is one of my favorite. In Penang, I can't find any squid ink pasta that served such fresh seafood that goes very well with the pasta.

Thumbnail of user niceg1
New York
2 reviews
2 helpful votes
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October 25th, 2013

Donald Herman Is Awesome! Willow Creek Assisted Living Is Awesome! A great community serving the Las Vegas Valley for many years now. A top notch facility with the nicest staff around. Willow Creek and Donald Herman are a class act! If you have a loved one that needs assistance in their older age, look no further!

Willow Creek Management has been providing an essential service to Las Vegas senior citizens for many years now, and our established presence and otherwise great feedback from our tenants and their families are a testament to our friendly, positive, and non blackmailing atmosphere.

Donald Herman is a great man, and Donald Herman is a HUGE help.

Thumbnail of user lynne116
Maryland
1 review
0 helpful votes
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July 27th, 2020

Facebok, or i should say Febook, is actually both a psyop (psychology operation) and a very strong weapon. Its a weapon because it collects information about its users, from everything from all your pictures to feed into a worldwide data base to observe ones movements and thought patterns. They gather as much information on a person, that they most times willingly give, to sell, distribute and negotiate "favors" from those who they give this info to. Infomation is ower. So they take all yours, give you misinformed info and shut down people/groups/pages that spread correct info.

Thumbnail of user jamesk3438
  • Send Message
August 25th, 2023

Socail media is the unsecured place on the Internet. Peaple steel your details and your pictures to comit fraud. If anyone does have any social media account.i would suggest not to use your own picture of you. Facebook are breaking the law! Can donate to Facebook twitter Instagram LinkedIn on gogetfunding mighty cause Chuffed croudfunding uk

Thumbnail of user tonyc77
Texas
2 reviews
9 helpful votes
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April 13th, 2015

Box office streaming is a good free movie site, a few problems but not too many. The first is the border behind the viewing screen, it all ways shows the sites logo, but sream, or blue tooth from your device to a smart t.v.and you'll have plenty of viewing screen. The next problem is, example, you want to see Jupiter's Assending, your ready you pull up the movie and, Spanish, pretty disappointing unless your Spanish is better then mine, but with a small problem like that and all the new movies they have, youd be foolish to not try there service. Ive seen all the latest box office block busters because of boxoffice streaming. So if your needing something new to watch, boxoffice streaming has your free ticket, they get 4out of 5 from me.

Thumbnail of user richardl89
Ohio
1 review
0 helpful votes
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December 13th, 2015

If you eat here, BEWARE! The owner is terrible, he has gotten away with molesting and drugging girls under 18years old. He has done this multiple times, and always gets off. He even tried to get his maintence guy to join in with him and a 15yr old girl. You like his pizza? Better get checked out. He Jerks off in his sauce. He was caught in the act by his now ex sister in law. He even tried to make a 16yr old girl give him a BJ or he would give her a ride home from his restaurant in West Lafayette. The girls boyfriend/baby daddy, beat the hell out of him for it. He thinks he's so great, but his employees try to cash their checks and they just bounce. These are all FACTS, you can check with the NCT Police.

Thumbnail of user eddieb26
Texas
3 reviews
9 helpful votes
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February 25th, 2015

My Kindle Fire HD downloaded the new app automatically tonight. Since then I have tried opening the app and it will act like it's loading and then completely closes itself. I have tried rebooting, deleting the app and reinstalling, etc. Nothing is helping. I am very frustrated.

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Thumbnail of user sandym400
Colorado
1 review
3 helpful votes
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November 23rd, 2020

"Zuckerberg is a socialist being allowed to use his proprietary media platform to influence and brainwash the people of the USA. Facebook illegally uses a program called Centra to illegally track user's internet useage, news feeds, emails, site visits and online shopping even,. If you use FB you are being tracked and every single thing you do online is being illegally harvested for their records and useage.

Thumbnail of user jghops6
Alabama
3 reviews
3 helpful votes
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July 14th, 2023

I received nude images with body fluid liquids on the girls mouth and genetals while posting images of my fossil rocks. I was attacked by a Venessa Johnston at the same time being abusive and harrassing with rude posts, live. Then, while I ignored the rude posts but reported the rude posts and continued my post, I got a message popup that said my account was suspended for 24 hours. Then it disapeared in 2 seconds and I don't know if it was real or hoax, because my account looked normal to me and still going. So, I deleted my account anyway because of this rudeness and hacking of my account...malicious and dirty popups, etc...Full Nudity with bodily fluids image popups, porn...07-14-23. My college dorm mates have also quit facebook for getting ripped off on advertising fees.

Tip for consumers:
Facebook.com has become a threat to me for over 10 years.

Products used:
Facebook.com, Fossil Hunting Websites.

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Thumbnail of user brednac
Georgia
34 reviews
20 helpful votes
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June 26th, 2015

Facebook I love Facebook even though I don't have many pictures of my family on there they won't let me put them on and so I use the pictures I want to put on. I never understand why you won't put my place I worked after graduation Ft Lauderdale Fla telephone co. I know you must have to have guidelines. But I really did work there it was Sothern Bell at least you let me put the pictures I like on there no matter what I love the way I do my page and my friends do to. I don't really have anything bad to say about a Facebook I love looking at my friends pages and see what it going on with everyone. Mostly everyone on my page is my relatives and a few friends. Brenda Carlton

Thumbnail of user jasonl1226
GB
1 review
1 helpful vote
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January 16th, 2022

You can't have banter with your mates anymore with out Facebook taking offence it's stupid but people can freely spead hate and properganda with out anyone saying a word.
The fun days of facebook are over its like being back at school I have now deleted my fb account permanently and will be looking forward to socialing with freinds face to face and having banter minus the referee (facebook)

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Thumbnail of user mattl524
Florida
3 reviews
9 helpful votes
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January 12th, 2023

Scammers everywhere here, facebook itself is the biggest one. I post a legit add for a house for sale and FB hides add every time I decline some ones stupid lowball offer? WTF. Get a review done by them and they repost it just to take down the next day again. Just a waist of my time. They think they control everything. They can take their whole metaverse and stick it where the don't shine. Closed my account,

Products used:
none

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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