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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user michaela221
Connecticut
3 reviews
33 helpful votes
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December 18th, 2017

There are sooooo many fake profiles on Facebook that it is no longer real and should be called FAKEbook. If you are skeptical then just surf the find friends button for young hotties or good looking dudes and get ready to find hookers and even a chick who had over 700 male friends who got sucked into her PORNO website tessafowler.com!
Honest mike +++

Thumbnail of user joanne87
North Carolina
1 review
0 helpful votes
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February 25th, 2023

Paul Muccio did an excellent job installing our new gutter guards! Very professional! Fantastic to work with him and his company! We would highly recommend him to do work for you!

Products used:
Gutter guards

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Value
Quality
Thumbnail of user kevino928
Tennessee
1 review
0 helpful votes
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April 14th, 2023

Facebook sucks so bad you can't even contact them to get them to help you with anything they try to say you've done s*** you ain't done and then when they put your account on their police thing they never take it off Facebook is the worst company ever I can't specify how much I dislike Facebook

Thumbnail of user melrosek1
Saudi Arabia
1 review
1 helpful vote
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June 18th, 2014

The decor and menu are a bit different, but just as eclectic. Melrose Kitchen serves breakfast, brunch and lunch. Among the breakfast menu items are pecan waffles, grilled chicken breast and eggs, vegan omelets and huevos rancheros. Sandwiches, which include turkey Reuben, meatball and French dip, are served with a choice of french fries, coleslaw, salad or cottage cheese.

Thumbnail of user brendan1003
Texas
1 review
2 helpful votes
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March 1st, 2023

I had posted a gif of snoopy doing a happy friday dance and they restricted my account! This is the 2nd time they restricted my account over something stupid! The first time was because of a slim fast shake photo! You can't get ahold of anyone! I'm an admin in a group and they did this nonsense! Screw you Facebook you were uninstalled!

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Thumbnail of user saran41
Colorado
2 reviews
1 helpful vote
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November 21st, 2017

Just want to review a great little cookbook that help inspires love all around. "Food to get you in the Mood: Desserts" by my good friend Lynn Sweetwater. Check the book out on amazon and either buy it and make the recipes for your loved one or give it to a friend who needs a little romance in their life. Www. Amazon. Com/dp/B077M91KLS/ref=sr_1_1? Ie=UTF8&qid=*******213&sr=8-1&keywords=Foods+to+get+you+in+the+mood+by+Lynn+Sweetwater

Thumbnail of user bryanc34
Florida
4 reviews
3 helpful votes
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August 3rd, 2015

I can't figure out this site's problem, they just barred me from joining new groups and writing new posts, all of sudden, and without just cause, without direct explanation. Only a generalized missive about a rule about making unwanted conversation, which, none of the people I posted to, or sent a direct message to, complained to me that they did'nt want to communicate with me, had they done so, I would have stopped all communication with them ANYWAY! And they don't have a Customer Service Hotline to explain anything to you! If I said anything they found offensive enough to ban me if must have been political, because people talk in profanities all over that website, freely. I know I made Anti-Socalist rant, and as soon as I did, I was barred from chatting on posts, and joining new groups.So is my political convictions being censored by a Politically Correct and Liberal Social Media, that champions Free Speech?

Thumbnail of user kimetai
New York
2 reviews
0 helpful votes
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September 9th, 2021

Whenever we as people post something on Facebook whether it be true or not funny or not they will censor it for no reason you can have a post 5 years on Facebook and then the sixth year it's against community standards nothing crazy nothing provocative just they didn't like it and honestly last time I checked in the United States we still have freedom of speech who are they to censor us from freedom of speech a lot of companies censor us from our freedom of speech why have a platform where we cannot speak our mind I thought that's what Facebook was about we can have fun with funny we can joke around but unfortunately Facebook doesn't see that as they wanted to censor everything about us which I feel is not fair and honestly against the law and our constitutional rights of freedom of speech I believe which is the fifth amendment

Tip for consumers:
Be careful what you post they might even find you on violation for breathing

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Thumbnail of user carlose27
California
51 reviews
216 helpful votes
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December 5th, 2017

Facebook was meant to be a fun place to socialize as the network suggests. It was nice in the beginning to post fun pictures and read friend's updates. Then it became a place for high school age drama. Female friends would ignore me, female acquaintances would block me, "friends" would unfriend me. In the end I felt left out. FOMO. Fear of Missing Out led to bigger depression for me and I decided to close my account for the sake of my health. My family will have to use older methods of communication to contact me.

Thumbnail of user jamese1409
Ghana
3 reviews
1 helpful vote
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February 9th, 2022

Facebook has been serving a lot of people around the world including me. I can't do away with Facebook. It helps me connect to people all round the world. I love Facebook

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Thumbnail of user suzanp11
Canada
1 review
0 helpful votes
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April 1st, 2019

He was VERY rude and Abrupt,
I got into an altercation with this man as he sped up past me, and over
Took me on the road. I obviously beeped at him... When we approached
The next set of traffic lights he rolled down his window and started
Shouting abuse... He looked under the influence of some sort. After
Doing some research on Reynolds skip hire I stumbled across that the
Owner is being investigated for embezzlement with the HMRC, and may
Possibly be shut down.

Thumbnail of user fredd542
BO
3 reviews
26 helpful votes
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May 14th, 2017

I had a private account using only part of my name. My friends and relatives knew it was me. What do I care what FB thinks?

I wanted to keep my privacy to the maximum as I liked to talk to my friends and relatives about my children. We were under threat in our country.

FB decided to try and force me to use my full name and send them ID papers. I said no, they blocked access to my account.

FB is totally inundated with trolls using fake names and they do extremist political propaganda. FB does not care.

FB sells to third parties everything they can collect from you. I once was talking in private to friends about a toy I bought for my children. The next day I get an advert for the same toy in my feed. FB IS LOOKING AT YOUR PRIVATE CONVERSATIONS.

I have only kept a business account with FB for practical resons. I do not post anything about my children anymore as I do not know what FB are doing with the information I post.

FB has no principles.

Thumbnail of user mollyo73
Massachusetts
2 reviews
2 helpful votes
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December 14th, 2022

If you're thinking about starting an account, DON'T! If I wasn't required to have an account for work, I wouldn't have one at all. It's awful. They encourage racism and bullying, but the bullied are immediately banned for any attempted clapback, no matter how tame. It's like if Twitter had a cantankerous grandpappy.
It's Twitter's cantankerous grandpappy.

Tip for consumers:
Just don't. Delete your account if you can. FREE YOURSELF

Products used:
Was trying to re-post an ad THAT HAD PREVIOUSLY BEEN RUNNING FOR MONTHS and suddenly it "violates Facebook's discriminatory ad policy"
W. T. F. ?????????????

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Thumbnail of user jr42
Michigan
3 reviews
26 helpful votes
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July 23rd, 2012

Mixed ideas about Facebook. First of all, this is an AMAZING idea, whoever came up with it (Hence The Social Network). But one thing I don't like is the new Facebook timelines. I wish I could switch back!

Thumbnail of user ashiyanau
India
1 review
0 helpful votes
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July 18th, 2023

Ashiyana UPVC is an exceptional provider of UPVC windows in Jaipur. Their commitment to quality, customer satisfaction, and superior craftsmanship sets them apart in the industry.

From the moment I approached Ashiyana UPVC, I was impressed by their professionalism and attention to detail. The team was highly knowledgeable and guided me through the entire process, helping me choose the right UPVC windows for my home. They took the time to understand my specific requirements, considering factors such as insulation, aesthetics, and security.

Tip for consumers:
Ashiyana UPVC is an exceptional provider of UPVC windows in Jaipur. Their commitment to quality, customer satisfaction, and superior craftsmanship sets them apart in the industry.

From the moment I approached Ashiyana UPVC, I was impressed by their professionalism and attention to detail. The team was highly knowledgeable and guided me through the entire process, helping me choose the right UPVC windows for my home. They took the time to understand my specific requirements, considering factor

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Thumbnail of user anthonyb2190
Florida
1 review
0 helpful votes
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November 27th, 2022

You like fascism and censorship this is your app can't say anything that goes against big Zuckerberg or fascistberg I should say this app used to be great before he went Kim jon un on us stick to reddit where you aren't censored for posting your opinion

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Thumbnail of user feranmio
Nigeria
2 reviews
1 helpful vote
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August 18th, 2020

Facebook is a world known social network owned by Mark Zuckerberg. This social is the best online social network where everyone. Almost everyone in this world use Facebook and this also includes scammers and users as well but still we wouldn't say we wouldn't say Facebook is 100% perfect.

Thumbnail of user davidm6184
Turkey
6 reviews
8 helpful votes
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October 16th, 2021

Hey fakebook

Ticket support [

I tried to comment on a news but it seems a lot of spammers and anti freedom of speech reported my comment as hate comment.

If that action doesn't removed and get apologize of this non sense, get ready for a nice law suit then!

FB-IEPX9O32

No regards for fake book

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Thumbnail of user williamt1387
California
1 review
0 helpful votes
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August 9th, 2021

I'd like to share my opinion of FB, but unfortunately I'd very likely be removed from FB if I did. And that alone wouldn't usually deter me, but for at least the next 1-4 years I would like to voice my opinion in the interest of preserving what remains of our country's democracy!

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Thumbnail of user gavins150
California
1 review
2 helpful votes
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November 13th, 2022

Facebook used to be a great social media website 3 months ago. But now it's all f###ed up. If you plan on using it in the near future. Wait for it to settle down

Thumbnail of user johnl327
GB
3 reviews
2 helpful votes
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March 31st, 2016

I like this particular social network. All companies have profiles there. Hence users can read their news, talk to their representatives and leave reviews

Thumbnail of user cheyenneg22
Canada
2 reviews
0 helpful votes
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July 10th, 2021

I'm very disappointed in my order not 1 top fit to size NOT1. I'm a big girl and always take a 2x. I preferred a 3x thinking it's better for it to be better to be a bit big than too small. Well was I wrong! It's not even an extra large never mind a 3x.

Thumbnail of user marcias299
Florida
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

Be careful when buying on this site, do not refund or pay for everything, have an order canceled hours later, without sending it, they will deduct 80% of the value, and this is ridiculous.

Tip for consumers:
Shop

Products used:
Wedding dress

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Thumbnail of user aimeej42
Texas
1 review
0 helpful votes
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April 2nd, 2021

Everything that I have ordered from here for my store has been fantastic. I havent had any order issues, late orders or bad products. Thank you so much.

Products used:
bags, clothes racks, signage flags

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Thumbnail of user kristinas
Virginia
12 reviews
90 helpful votes
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February 3rd, 2010

A great site to keep up to date with friends and family. Also have some cool apps you can use which are great at killing time (ie. Games, random quizzes, personality tests, etc.)

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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