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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user bend642
New Zealand
1 review
2 helpful votes
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January 16th, 2022

Poor old run down Facebook that allow scammers to infestation so many people that had their account hacked.
One of my friends who I contacted told me about this guy who giving away 50k for free lol...
Wow and a funny feeling hit me and I knew this was too good to be true and it was a bloody scammer that is allow on Facebook to scam people and that's down to the people who is running the show!
Facebook don't care and they bully people who fund the scammer and make comments and that person get kicked out of Facebook for 30 days!
Do you think that is fair?
Who is Facebook protecting the scammer or the honest one?
F Facebook people the truth of the matter Facebook don't care, its all about making money out of you and I!

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Thumbnail of user jonathang70
California
1 review
0 helpful votes
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June 1st, 2017

I am really happy and satisfied with the purchase I made on saiyanstuff. First time I did my purchase I ordered the wrong size and they where really understand that they gave me a coupon to use on my next purchase seance i was not able to return my order for there turn policy. That was really awesome of them to give me a discount. Love the stuff that they sell on the website and I am looking forward to purchase more stuff from them. You guys are really awesome thank you so much!
Sencerly Jonathan G.

Thumbnail of user jessd38
1 review
3 helpful votes
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November 23rd, 2018

Facebook shows same stuff over and over again in the feed.
To view news of a particular person or a group I have to go to their profiles.
I started looking for a reason - then I found they control what we see.
I used a couple of browser extentions which took care of the ads (all were removed)
And tried to tweak the feed. Then I was banned for posting a joke about muslamix.
At the same time ISIS people, resistors and other haters can incite violence any way they want and are not being censored.
Now I am on mewe.com and gab, where I see everything in a natural way, when it is posted.

Thumbnail of user alanj18
Australia
4 reviews
38 helpful votes
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May 18th, 2017

Facebook state that they do not allow multiple accounts by the same person, yet despite literally hundreds of complaints by different people they allow a known scammer to hold at least three fake accounts to defame people.

Facebook are also in violation of their accreditation agreement with BBB by not responding in "good faith" to complaints. It is time that Facebook had their BBB accreditation revoked.

Thumbnail of user elsah58
New York
2 reviews
0 helpful votes
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April 13th, 2023

Bought it for my daughter, who is going through chemo treatments. This hat is perfect for her. Soft and comfortable. Attractive and a good weight. Thank you for making this tough time a little easier!

Products used:
Hat

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Thumbnail of user jaredg11
Florida
105 reviews
140 helpful votes
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August 28th, 2018

Doesn't care when you misunderstand something, is a liar saying he doesn't have the item after that when it reappears just because he doesn't want to sell it to you, is a price gouger just because he doesn't like you, is anti semitist and racist; that's why he's completely unforgiving. Only a monster could hold a grudge after how hard I've told him my life was. He'll pretend you're speaking Vietnamese to him when it's Thai so he can act like he doesn't understand you, cuz that's not racist or anything...

Thumbnail of user benea1
Nevada
18 reviews
158 helpful votes
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September 24th, 2012

It's such a waste of time and a worthless addiction. Not to mention that Mark Zuckerberg is definitely taking your personal data in use for tracking down by the CIA and the FBI. If I were you, I'd delete the account, now and god forbid.

Thumbnail of user bills152
California
4 reviews
0 helpful votes
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March 30th, 2021

I belong to a number of groups on facebook. I recently posted on facebook and they charged me with hate speech. It was on mens rights uk and somebody put up an an article about studies indicate that women are as violent as men. I responded that women are as bad as men are -they said this was hate speech. Facebooks community standards are ridiculous and i suspect are pointed toward feminism. I am deleting my account because i am so mad at their injustice.

Service
Thumbnail of user coreyw187
California
1 review
1 helpful vote
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November 10th, 2022

I never set up 2FA with any 3rd party app, I used their code generator on the app when needed. Facebook insists I set up 2FA on Google Authenticator which is absolute B. S. Locked out of app now & been back & forth with their support on this same issue for almost 2 years with no help & no way to recover account without a non-existent 2FA method. Madness! Help your users! Sociopathic social media conglomerate.

Tip for consumers:
Don't

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Thumbnail of user christopherb1090
New Jersey
1 review
6 helpful votes
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January 1st, 2021
Verified purchase

My name is Christopher Bossert. I'm an accountant during the day, but a gamer at night and on weekends. I have been trying to find an amazing substitute from energy drinks. G-Fuel was the best choice that I have made ever in my life. G-Fuel has been one of the best products that I have purchased over the past few months. I used to purchase from other products, but they were always expensive for two tubs, such as seventy-four dollars or more. I found them to be inexpensive and the product is amazing. The flavors that they have introduced to the world are better than any other products currently out there. I also have had the liberty to purchase the cans and they are 10x better than any cans that are currently out there in the world. I personally recommend G-Fuel to anyone who wants a better alternative to monster and other energy drinks.

Tip for consumers:
The tip that I could provide is to try out the bundle deals and try to find good deals that give you most band for your buck

Products used:
I have purchased the bubble gum flavor, which was alright, but the I had purchased the cherry PewDiePie pie. That flavor was amazing and excellent, in which I purchased the tub and the cans. The next product that I purchased was the snow cone.

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Thumbnail of user rouneilm
Jamaica
1 review
0 helpful votes
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December 15th, 2021

Face book is crap. It no longer is as good as it use to be. My account has been hacked and they said to send my id I did and this stupid thing is telling me they cant use it to give me back my account. It doesnt even deserve a star for this stupidness.

Thumbnail of user christopherp36
Brazil
2 reviews
1 helpful vote
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May 9th, 2015

Ok so I have this pop up that tells me my version is outdated. You click on update. Then is takes you to google play right? Well recently my youtube app was outdated too. I accidentally removed it from my device. After 're downloaded it. It was updated. So I went to my Facebook app and removed it from my device. I 're downloaded it by going to the Appstore from Amazon. It was updated.It looks almost the same but alot faster. If you dont know how to remove a app you hold your finger down on it and dont let go until a few options comes up. After that click REMOVE FROM DEVICE. Then wait for the app to disappear.

Thumbnail of user lillianv30
Alaska
1 review
1 helpful vote
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March 3rd, 2022

In all my years on FB, I never thought an idiom would cause my acct to be restricted, but here we are. I've had other restrictions, even had a review lift a restriction once too. The last time, however, I got restricted for using the idiom "beat you to the punch" for "inciting" violence. Okay, I get it, algorithms... Sent it up for a review for the review to get immediately denied. Okay... So did it even get read? Did the person reviewing it not recognize the term? I have no idea, no way to ask directly and when I tried to file for an overview appeal, my appeal was not chosen to be reviewed... Last attempt to fix this hotmess before my Birthday so I do not have to say thank you but I'm in FB jail via messenger, I call customer support. The voice message left their was they do not have customer service for FB accounts at this time. Too bad, so sad for me.

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Thumbnail of user theae
Illinois
11 reviews
44 helpful votes
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July 23rd, 2011

There's advantages and disadvantages in using facebook. Me, I just need to connect to my friends and family, not the whole world in facebook where everybody knows what youre up to. Set my facebook account for friends only but facebook changed it without my knowledge. No respect. I discontinued/closed my facebook account. Privacy issues, they're not worth taking risk for and shouldn't be taken for granted. I won't be coming back to facebook.

Thumbnail of user rozec3
Canada
1 review
0 helpful votes
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November 21st, 2021

This is my 2nd order with LuckyVitamins and I am so satisfied with their service. Im from Canada and I received my orders prior in good condition plus quick delivery too! Will definitely order here again!

Products used:
Vitamins

Service
Value
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Quality
Thumbnail of user bradleyp9
GB
1 review
0 helpful votes
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September 11th, 2013

I stopped using facebook back in 2011 after a fiasco where I had to send my identification to them. It took them several weeks to resolve the issue. I was mentally drained after this long ordeal. I'm giving them 3 stars because the one good thing they offer is community pages. I had an issue where I was frauded on a forum and discovered later the individual resided in Bulgaria (claimed to live in Canada). After recovering my account from this Bulgarian thief, I reattempted to sell again on someones facebook community page. I had multiple people contact me and I was able to find someone that was only 100 miles away which I was then able to complete a successful transaction. Facebook offers great community pages to buy and sell products where people cannot hide their identity. The downside is they can really cause problems in your life if your account is locked down and you don't have security setup to unlock your account.

Thumbnail of user reesiek
Canada
1 review
1 helpful vote
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January 29th, 2016

Isadore Sternhill of Featherlite Wigs sold me a wig for four thousand dollars. She said it would take sixteen weeks, and it took almost a YEAR for it to arrive. When it arrived, it was not what I ordered. I paid for expensive "virgin" European hair. What I received was a strange synthetic product that could not be highlighted or dyed. When contacted, Isadore refused to refund my money, and instead threatened me with libel suit for sharing my experience. Buyer beware.

Thumbnail of user crystalb71
Florida
11 reviews
12 helpful votes
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April 25th, 2017

I own a successful true crime group, Morbid N' Macabre. It's a closed group, very private community of people who are interested in the inner workings of killers. I've also created a backup group called Morbid N' Macabre 2, a meme group (joke group) called Klownin' Around, and a support group. While I love them all, fb is difficult to reason with. Harassment has been an issue from haters, and fb doesn't help matters. And, reporters can be an issue. Also, it can be very glitchy at times.

Thumbnail of user antoniettaz1
New York
3 reviews
1 helpful vote
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June 22nd, 2022

Are you looking for a great DJ? Antonietta Zappier (Owner of A. Sharp DJ) has something for everyone. The energy her staff brings to your party is SO contagious! She is facing the challenges presented in the male-dominated world of DJing and is truly one of the best DJ's in New York! You want to dance to every song she plays!

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Thumbnail of user etwandaj
Texas
6 reviews
13 helpful votes
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January 26th, 2016

I enjoy Facebook, It is the best social network ever! I have been able to reconnect with my childhood friends and make new ones. It is the perfect pass time and I enjoy interacting with all the colorful personalities out there.

Thumbnail of user eddyk8
Massachusetts
9 reviews
14 helpful votes
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January 11th, 2014

Face book is just another way to put ads in and comments with littel or no control of its replys and ads. And is being used by many of the hookers who got off of craigs list for personal ads. As a photographer i now stay away from models profiles on face book or personal profiles. I its not safe!

Thumbnail of user michellem4550
New Jersey
2 reviews
1 helpful vote
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March 29th, 2023

I am disgusted with the nefarious behavior of Meta. Specifically- it's smear campaign of TikTok and involvement with the American government- to only benefit the profit of the Meta companies. CEO Mark Zuckerberg is manipulating the free market of American capitalism by doing everything possible to become a social media monopoly. Accusing other platforms of security risks and data mining- while Meta itself is responsible for the data breach of millions of accounts! I don't trust Meta at all!

Products used:
Social media platform and have bought makeup products on the site and used news feed and messaging.

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Thumbnail of user vs21
California
18 reviews
23 helpful votes
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January 31st, 2017

I have spent over 12 hrs trying to SPEND money advertising on FB. I have consistently been unable to reach their Power Editor. Every time I am shunted back to my "page" where I can try again to create an ad without Power Editor. When I try creating an ad there, I am told again and again to choose a location, and no matter what location I choose, the msg continues to say I need to choose "at least one location." FB apparently doesn't think I have enough likes on my page to continue, or who knows? I would like a communication that tells me WHY I am being blocked. I find this kind of passive block unbelievably frustrating. I am giving up on FB again. I prefer Twitter. Everything on Twitter is simple. I consistently find FB systems to be frustrating.

Thumbnail of user simeonw8
Simeon W.
Nigeria
2 reviews
0 helpful votes
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May 8th, 2019

Connect With Your Friends Online. Join the Facebook Community - Free! Play Games With Friends. Chat Online. Plan Events. Connect With Old Friends. Share Photos. Stay In Touch With Family. Follow Interesting Topics.

Thumbnail of user debbiea8
Pakistan
2 reviews
1 helpful vote
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April 10th, 2013

No matter what your dental issues are, from chips and cracks to discolorations and even missing teeth, Dr. Debbie Ashida has the skills and experience to help you achieve a smile that you will be proud of. At Dr. Ashida’s Office in Las Cruces and Chaparral, New Mexico, she offers a variety of restorative dentistry, dental crowns and other cosmetic options to bring out the best in your smile. We can even combine several treatments into a comprehensive smile makeover. We can help you experience the boost in confidence that comes with having a beautiful and healthy smile.

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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