Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.
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The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.
My experience with Facebook has become increasingly difficult and frustrating to say the least! Originally posted some high ticketed profile/name brand clothing names on MarketPlace, were denied because somehow not allowed?, explanation extremely poor, I then closed my account. Recently tried Re-opening account because of MarketPlace, received request from DuckDuckGo engine search provider requesting MY location outside of using their app.-Not okay with me-They overstepped requesting my location which I originally provided to them! I Do Not Feel Safe With Any App Requesting My Location, My Right! Recently attempted to re-open, was then denied. They want full control of all ALL your personal information, This is a Red Flag and Not Safe!
Earlier this week, I once again attempted to create a Facebook account. I entered my name, email address, and phone number.
Date of experience: January 9, 2019
No-one can give a toss about any of their USERS! They are simply just using people for their financial gains, vote with your feet now and CLOSE your page/account!
Date of experience: July 4, 2017
Facebook is totally awesome sites. They knew what people wants that's why they are always updating and improving the site.
Date of experience: April 10, 2014
Facebook is the number one of many popular social media outlets. For connecting to friend or searching for loved ones.
Date of experience: November 24, 2019
The new program and violinist were wonderful. We paid way too much above ticket price but really loved the show.
Date of experience: May 25, 2018
I am on Discord and reddit and people are getting their accounts disabled and terminated by the thousands due to both the Facebooks/ Meta's overzealous site bots, hackers that can easily duplicate a persons Facebook Meta account and leave the actual owner terminated and the hacker still operating and the HUGE FACT THAT FACEBOOK Meta Has ZERO HUMAN CUSTOMER SERVICE AGENTS in a multi billion dollar company. What the heck?! Only Bots and auto (so called) smart replies communicate with you on Facebook support! I lost my marketplace because of 4 stupid things the Bots overreacted on like who knew a senior walker was against their policy? The bots think a vintage beer can for sale means your selling booze, that a zebra print fanny pack means your sell a real zebra, a teddy bear is a love bear and the list goes on. I had over 400 posts on marketplace... hundreds of hours. All lost. Tried to argue with the Bots many times and the loop goes round and round like a hamster wheel. Facebook is shameful. First they hook you and then kick your behind out for stupid reasons. For someone who has 400 posts and uses the platform a LOT, there should be a ratio of percentage of the minor mishaps vs the use put in play. Three strikes for minor offenses should have a time limit clock even if one year freeze rather than total termination. Where is the FB /Meta's Customer service people? Humans?
Tip for consumers:
Do not say or comment or trip up and always argue or request a review when the bots make mistakes or these policy guideline errors will stack up and eventually get you kicked off Facebook if you ignore them like I first did.
Products used:
Facebook Marketplace before i was blocked by Bots.
Date of experience: October 29, 2022
There are so many scammers on facebook with fake profiles. A woman messaged me on facebook and we got talking, she asked if I had hangout and told me it's better to chat there. We got talking, exchanged numbers and was so fond of each other. 2 weeks later she started asking for money, I believed the reason why she wanted the money then sent to her, A week later another reason why she needed another money and she kept asking until I became suspicious and had to do some investigations about her. I hired a private investigator who deals with recovery of scammed money who found out she wasn't real and was faking to be who she claimed she is. I felt stupid and told him to recover my money. He successfully recovered my money and made sure her account on facebook got deleted. We all need to be careful of the friend request we get and chat with on facebook. If anyone is in such situation and in need of a good private investigator can reach the one who helped me on: *******@gmail.com, his name is Wesley Page.
Date of experience: May 17, 2019
I order some product from wish I was told the product will arrive in 17- 27 days... my patience is running out what do you advice... waiting
Date of experience: January 23, 2016
Most people today have a personal Facebook account, and it only makes sense to allow users to leave their review of a business on the same platform.
Date of experience: March 19, 2020
I recommend you never trust Facebook with your personal information, extremely mistrustful and dictatorial. In its policy's and actions.
Date of experience: March 17, 2021
The books are in good condition and I will order again. Thank you so much!
They are highly affordable.
Date of experience: July 23, 2021
Face book should have not sided with any nations or religious groups, Facebook should be equal to all users.
Date of experience: May 17, 2021
Great business, I will definitely be back in touch with them if I need anything else from there company..
Date of experience: March 10, 2021
I posted a thread on facebook on 4 November 2021 referencing articles from mainstream sources that warned of the dangers of the COVID19 "vaccine."
Facebook claims to be a "neutral platform" where everyone can publicly express their concerns. Too many people believe that claim. In reality, facebook is a propaganda machine of the corrupt political elite to try to keep that elite in power.
Facebook censored my thread there on 10 January 2022, two months after it was first posted, and just when it was starting to get exposure and when it started including references from government websites that directly contradict the government's fraudulent claims of COVID19 being a "pandemic." Facebook can't claim it only became aware of my thread on 10 January 2022 since, within 3 days of my having originally posted my thread there, facebook pasted the following sticky on it: "Visit the COVID-19 Information Center for vaccine resources."
Facebook's censorship tactics are far more deceitful than even twitter's, since twitter flat out censor's you whereas facebook censors you only when your posts gain awareness, the obvious intent of that being to dupe people at first sight into falsely and dangerously believing that "facebook is an open and neutral platform." Facebook needs to lose its Section 230 shield so it can be sued as a publisher and held accountable for its censorship. It's obviously not the "neutral platform" that Section 230 requires.
Further details are at: http://themanwithyourplan.com/users/bankfrauddetails/documents/socialism-communism-exposed/COVID19/thread1/main.shtml
Tip for consumers:
Like the MSM, facebook can't be trusted.
Products used:
No products for sale. This is a social media site.
Date of experience: January 17, 2022
I joined Facebook back in June/July of this year 2020. I joined to simply share photographs with family & friends. I never posted a single item to my timeline and my Facebook page was public. After 20+ hours of posting and archiving photographs to my albums section, my account was randomly disabled after only 3-4 weeks of being a member. I was asked to verify my account and uploaded a picture of my face to do so. My account was not reactivated. I challenged this decision and was asked to verify my account again. This time I uploaded a scan of my active vehicle license. Again, my account was not reactivated and this time it was permanently disabled. I tried to contact Facebook's customer service but soon realized, Facebook does not offer customer service. I can not think of any LEGITIMATE business, that does not offer customer service. Especially one with revenue in the billions. By failing to provide customer service Facebook eliminates any and all accountability for their actions. Clearly Facebook does not care about their site patrons and only exists to further their private agenda/s. I am not surprised however, since Facebook was built on the lies, deceit and treachery of Mark Zuckerberg...
Date of experience: November 11, 2020
May I say that since I discovered this company about 12 months ago. I have been very lucky to obtain a lot of excellent buys.[ *******@aol.co]
Date of experience: May 14, 2020
It's my first social media although is old but for me its gold and i can do many things in it without feeling for the time
Date of experience: November 3, 2020
It's be easier to ask me what good are the good features of fb. Everything is awful! Haven't used it in 3-5 years. Rest in pieces!
Date of experience: August 25, 2022
Facebook. Facebook. Facebook.
Facebook started as a very exclusive club limited to college kids; now, the social site is open to all (though users must be at least 13 years old to join). Once a member, you can choose to join one or more "networks" -- a constellation of people at your school, your job, or in your region. When you join a network, others in that network can read your profile if you want them to. You can join "groups" that form around a common interest, like a band or a hobby. Users create profiles of themselves: interests, schools attended, political views, and more. You can choose to let only your friends (or certain friends) see your profile, allow only people in your networks to view it, or opt to have no limits at all. Users post photos to their online albums, send messages to one another, scribble notes on each other's "walls," and send "gifts" (icons that cost $1 after the first free one). There's also "The Marketplace," which allows members to post and search classifieds. An IM function is coming soon.
Facebook is a great place for keeping in touch with friends and making new ones. The interface is bright and inviting and makes it a snap to share thoughts, photos, links, videos and more in a constantly updated news feed. As with any open social networking site, kids can easily lie about their ages to join Facebook -- and then post dodgy stuff that could haunt them later. The good news is Facebook's new safeguard for minors, which at least blocks kids' posts from showing up on the Internet. On the downside, Facebook now makes more of a user's profile info publicly available. It's up to users to painstakingly tweak settings to hide this info.
Date of experience: June 7, 2010
Rhey wrote me me invalid cardiopatica, hearing loss. You seems you canymt use Facebook and insta. Users first asked me about project never ecpkrained than insulted me
Date of experience: December 1, 2020
Great way to stay in touch with friends... but they are starting to do some sketchy privacy things...
Date of experience: August 29, 2013
Compromised AGAIN! I'M DONE! Security? Where! Even with friends and photos locked out! They need better security techs
Date of experience: July 24, 2020
Excellent service. Prompt reply to messages. Polite and professional. Left the area clean and tidy. Would highly recommend
Products used:
Tree felling
Date of experience: July 16, 2021
The title should say it all. Zuckerberg is an elitist, opportunist, UNT. This hypocritical organization needs to be kicked to the curb for its utter FAILURES and flagrant, unapologetic COMMERICALISM. FUCH THE ZUCH and his minions.
Date of experience: March 30, 2019
Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.
We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!