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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
See positive reviews
Top Critical Review

“Poor overall experience with a supposedly social media goat!”

Linda M.
12/17/24

My experience with Facebook has become increasingly difficult and frustrating to say the least! Originally posted some high ticketed profile/name brand clothing names on MarketPlace, were denied because somehow not allowed?, explanation extremely poor, I then closed my account. Recently tried Re-opening account because of MarketPlace, received request from DuckDuckGo engine search provider requesting MY location outside of using their app.-Not okay with me-They overstepped requesting my location which I originally provided to them! I Do Not Feel Safe With Any App Requesting My Location, My Right! Recently attempted to re-open, was then denied. They want full control of all ALL your personal information, This is a Red Flag and Not Safe!

Date of experience: 12/17/24
See critical reviews

Reviews (1,670)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user olivero11
Denmark
4 reviews
3 helpful votes
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March 1st, 2017

We have a little history together. On good and bad. Love you almost as much as i love Twitter. Because your support sucks banana a**.

Service
Value
Returns
Quality

Date of experience: March 1, 2017

Thumbnail of user peterl99
Germany
69 reviews
484 helpful votes
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October 27th, 2015

Well, Facebook used to be and still is part of my everyday life. Still, I feel that it gets worse instead of better every year.

Date of experience: October 27, 2015

Thumbnail of user shariqs
Pakistan
5 reviews
1 helpful vote
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June 2nd, 2019

Well facebook was pretty popular back in days i used it mostly for gaming but now it is not in the competition like before anymore

Date of experience: June 2, 2019

Thumbnail of user ferdyc1
Kenya
2 reviews
32 helpful votes
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October 6th, 2019

The user experience is a bit complicated for me when it goes beyond just linking and communicating with friends. It is helpful in networking though.

Date of experience: October 6, 2019

Thumbnail of user kathyk716
Oklahoma
4 reviews
4 helpful votes
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August 13th, 2021

This is a bad idea all around. I would like to see some information verification. I even tried their dating and that was a joke.

Service
Value
Shipping
Returns
Quality

Date of experience: August 13, 2021

Thumbnail of user ajongbolog
Nigeria
3 reviews
0 helpful votes
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June 3rd, 2019

Facebook has been my best social media for long, and I love Facebook so much.it security, updates are so great at look.

Date of experience: June 3, 2019

Thumbnail of user jans566
Kentucky
1 review
0 helpful votes
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January 17th, 2021

Fantastic and lovely flush mount I had ordered before. It is stunning. Well I'll have to wear when I turn I on!

Tip for consumers:
They have all the most beautiful lighting fixtures.

Products used:
Lighting fixtures

Service
Value
Shipping
Returns
Quality

Date of experience: January 15, 2021

Thumbnail of user ayomidea6
Texas
2 reviews
0 helpful votes
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September 9th, 2021

This account is a proof of sufficient and legal information to the community and it should be encourage to enhance some benefits

Date of experience: September 9, 2021

Thumbnail of user farooqf1
Pakistan
5 reviews
0 helpful votes
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December 20th, 2020

This is a the best app chat whith vedio calling abd frendship and fun and job the feature and social work any time this the best app in world very nice app

Date of experience: December 19, 2020

Thumbnail of user benl437
New Zealand
1 review
0 helpful votes
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April 8th, 2021

Dear people.
Once again I have reported suspicious activity on my account when I found in my messages, spam a long list of fake sexual
Links that I am no member of. I have found this crap more than once and I have reported it to low-down FB who took no action on each matter. Not just this I reported other friends' requests for who profile photo changed in half an hour! Once again crooked FB mob has turned a blind eye again. Why does FB don't take responsibility and care of our accounts to keep us safe from hackers I think to myself? In my early days on FB when I had my account scammed more than once a feeling came over me thinking is this person real? But then I think to myself it must be because FB monitor and keep us safe! But I was wrong and now I am wise. To you, new people on FB be very careful and don't trust the people on Facebook or the fools who are in charge of FB who don't care about protecting your account or personal information as we know that FB has given away people's information in the past. KEEP YOURSELF SAFE PEOPLE AND DON'T THINK FB WILL HAVE YOUR BACK... I have also reported hate speech and no action has been

Tip for consumers:
Na

Products used:
Facebook only
Understand

Date of experience: April 8, 2021

Thumbnail of user philipd305
Florida
3 reviews
1 helpful vote
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August 2nd, 2021

I was a customer of Unique Visions Nursery and Landscape, Inc. (UVNL) for ten years. Every Tuesday they cut my lawn and trimmed my hedges; every first of the month I sent them my check. Recently, UVNL decided to trim my thirty-year-old, six-foot-high hedges down to 12 inches. Not only did this cause eight of my healthy hedges to die; UVNL also pulled down the fence panels from the north end of my backyard when they removed the five feet of cut hedges.

When I contacted UVNL's President to fix the damage they created, they told me that the hedges died due to too much rain. As far as the fence they tore down, UVNL said it was due to the fence being dilapidated. All I know is that I had a standing fence with lush green hedges before UVNL created the current situation.

All I have asked of UVNL is that they 1) replace the fence panels they pulled down and 2) replant the eight hedges they killed. To date, this has not occurred.

One side note, UVNL has cancelled me as a customer claiming Covid as their excuse. Meanwhile, I remain current on all of my payments due UVNL.

Service
Value
Shipping
Returns
Quality

Date of experience: August 2, 2021

Thumbnail of user andrewh168
GB
6 reviews
15 helpful votes
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August 29th, 2017

Rubbish site that is a total waste of peoples time looking at nonsense and peoples attention seeking.

Date of experience: August 29, 2017

Thumbnail of user gedes
Indonesia
2 reviews
2 helpful votes
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August 22nd, 2016

I'm so comfortable to make hotels booking using Agoda.com, it's so easy and hotel fares become cheap.

Date of experience: August 22, 2016

Thumbnail of user bobw14
Montana
12 reviews
39 helpful votes
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August 19th, 2011

Great way to find long lost friends and family members. It would be better if they can find ways to make information more secure.

Date of experience: August 19, 2011

Thumbnail of user reneeh5
Wyoming
4 reviews
5 helpful votes
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November 4th, 2012

Great site, I use it everyday, they need better porn protection but its a great site for keeping in contact with family and friends

Date of experience: November 4, 2012

Thumbnail of user rebecae
Pennsylvania
2 reviews
6 helpful votes
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December 29th, 2015

It has helped me to be in touch with friends and family that otherwise I would not have been able to connect with: 0)

Date of experience: December 29, 2015

Thumbnail of user jhonjosephmanuel96
Philippines
1 review
2 helpful votes
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April 4th, 2023

FACEBOOK ALWAYS SUSPENDS ME FOR NO REASON! THEY NEVER FIX THIS ISSUE FOR MANY YEARS! LIKE DANG IT, I WISH I CAN RATE FACEBOOK 0 STARS.

Tip for consumers:
FACEBOOK IS THE BIGGEST PIECE OF DOG$#*!!

Service
Value
Shipping
Returns
Quality

Date of experience: April 4, 2023

Thumbnail of user martins1235
Slovakia
1 review
1 helpful vote
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June 18th, 2023

This platform if rasistic and fashistic. Like Mark zuckerbf$#*!bergh. Never open account. Better to delete

Products used:
Rasistic FBI server

Service
Value
Shipping
Returns
Quality

Date of experience: June 18, 2023

Thumbnail of user gailo57
Massachusetts
3 reviews
0 helpful votes
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March 6th, 2021

Dangerous, for what they are selling for. Young people, picture. It is a old person stick.
RMA# needed, along with address to return too!

Tip for consumers:
Change picture!!!!!!! Put down as a stabilizing cane, put a height graph also!!!!!

Products used:
Tried using them l am 5'6" the can is less 5 '. Leaning on it, no stable. Advertised for hiking, mountain, snow walking. Look at the picture, the sticks are talking than people. They are athlete climbing sticks. These sticks are for old age people to keep their balance.

Service
Value
Shipping
Returns

Date of experience: March 6, 2021

Thumbnail of user sagarc8
Nepal
1 review
0 helpful votes
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July 11th, 2021

I don't know what too see but that product is best. You not wisting your money but yousing good ways so buy fast.

Service
Value
Shipping

Date of experience: July 9, 2021

Thumbnail of user giang6
Florida
1 review
0 helpful votes
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March 22nd, 2016

Great news I have a PSN redeem code and I can't believe it actually worked! If you want one go to http://freepsnforever.com

Date of experience: March 22, 2016

Thumbnail of user eddied2
Turkey
2 reviews
3 helpful votes
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October 10th, 2011

I'd give it 5 stars if only it weren't for the news feed in real time. That part just creeps me out.

Date of experience: October 10, 2011

Thumbnail of user hamado
Nigeria
2 reviews
7 helpful votes
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January 18th, 2015

Hello sir, i am simply want to be writing a review page for providing a regular custormer at your door step. Thanks.

Date of experience: January 18, 2015

Thumbnail of user beverleyr56
Canada
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

Stop sending your $#*!
Im getting it every 2 months and i no its not free the
The product suck ti doesn't wory it just drys out you skin

Tip for consumers:
The product sucks

Products used:
Pellamore face cream

Service
Value
Shipping
Returns
Quality

Date of experience: September 8, 2022

Thumbnail of user israele4
Florida
2 reviews
6 helpful votes
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March 14th, 2014

Its a good site to see and meet friends plus there a mini games that you can play together. An you can follow some of you'er fav movie stars.

Date of experience: March 14, 2014

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From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

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