• Facebook

Facebook

Write a Review

Overview

Facebook has a rating of 2.2 stars from 1,491 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 654th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 27.9%
Positive
17
Neutral
1
Negative
43
525
See all photos
How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“SCAM ALERT”

gina y.
8/27/24

I had a gentleman tell me he was from Plenty of Fish dating site and he is using Facebook accounts or maybe it is the guy on the account. I'm not sure. It seems that Facebook isn't able to do anything about the scams. I'm going to give all the information I can to help others avoid scams like this. Sever different men's name went back to the same Facebook account. Hell is still hot people. Please be careful.

Reviews (1,491)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (64) community standards (38) phone number (27) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user ginay85
60 reviews
64 helpful votes
  • Send Message
August 27th, 2024
• Updated review

I had a gentleman tell me he was from Plenty of Fish dating site and he is using Facebook accounts or maybe it is the guy on the account. I'm not sure. It seems that Facebook isn't able to do anything about the scams. I'm going to give all the information I can to help others avoid scams like this. Sever different men's name went back to the same Facebook account. Hell is still hot people. Please be careful.

Products used:
These social media sites are feeding you with false information and you're trying to keep you focused on their social media lies so that you don't focus on what matters. Wake up people.

Dating site on Facebook is a joke
July 12th, 2024
• Previous review

I'm straight and I have several females coming up when I do a search for potential dates. I have it listed that I'm straight and now I'm seeing more pictures of women then I am men. Whoever is running Facebook is a joke. My profile was hacked and stolen and Facebook sent me a page saying that I proved it was me. I did not and I replied to that email telling them that that wasn't me that proved it was me that was somebody else. They're so stupid I never got my profile back and now they're trying to set me up with women on the dating site. Folks we might as well just leave Facebook alone and go somewhere else because people aren't we tired of this crap fat Checkers who fact check doctors and they don't have a doctor's license or a PhD. They should be fined or jailed for impersonating a doctor or pretending that they know more than a doctor.

Service
Value
Shipping
Returns
Quality
Stolen account was proven not to be stolen. REALLY?
January 21st, 2023
• Previous review

My Gina Smith Yingling was stolen and reported by my son Brandon Marzke. Facebook said the account was proven not to be stolen. Not by me! I have photos in that account that I no longer have access to anywhere else and would like to have my account back please. The person who stole the account change the phone number and the email address. Since I have opened up an account under Gina Yingling and the only email addresses I own are *******@gmail.com and *******@gmail.com. HELP! PLEASE!

Service
Quality
Thumbnail of user philippe.girouard.a
1 review
0 helpful votes
  • Send Message
August 14th, 2024

I was really looking forward to trying out Meta AI, but unfortunately, it's been a disappointment. The responses often feel generic and lack depth. I've had to repeat myself multiple times, and even then, the AI seems to miss the point. The conversation feels forced and unnatural, like I'm talking to a robot (which, I guess, I am). The lack of understanding and insight has been frustrating. I was expecting a more intuitive and helpful experience, but it's a letdown.

Thumbnail of user veeh15
2 reviews
5 helpful votes
  • Send Message
July 28th, 2024

This man is on fiverr and Facebook and sold me a logo he "designed from scratch" only for me to find the same logo online for sale though a company where he stole it from. This logo is for sale to anyone and everyone through the site discovered online.

Avoid this thief at all costs to avoid disappointment because he is dishonest and your "new logo" will be found on the internet oused by many others. Copyright infringement, fraud and a few other transgressions come to mind...

Tip for consumers:
This man steals logos online and sells them as his own. He is a fraudster

Products used:
Logo design

Service
Value
Returns
Quality
Thumbnail of user rickf654
1 review
0 helpful votes
  • Send Message
August 3rd, 2024

I did not like it, there is nothnig to do there, many outdated profiles and very few real genuine accounts. I registered two years ago and it was much better then. Now I started using it ago and it is a shadow of its former self.

Service
Thumbnail of user gabrielad112
1 review
0 helpful votes
  • Send Message
September 9th, 2024

This group operates collaboratively to deceive individuals and strip them of their assets. Initially, I believed I would recover my funds after investing a modest amount, but they ultimately seized all of my resources. They persistently requested additional payments following my initial deposit until I was financially drained. They refused to refund my investment, not even with accrued interest, which compelled me to engage another agent to retrieve my funds. A_/C/T_/I/N_/V/S_/T/L_/T/D_/./C/O_/M_ provided exceptional assistance in recovering the total amount I requested and facilitated my withdrawal.

Thumbnail of user hueys24
4 reviews
0 helpful votes
  • Send Message
June 20th, 2024

I have a profile on facebook but awhile ago I received a contact from another member there. That person was named Sarah Seam. She said that her location was Maumelle Arkansas. I was surprised to see on her facebook page that she for a fee of 80.00 for an hr and 200.00 for a whole night was offering sex/hookups. It was clear that she was a prostitute. I reported this to Facebook but t has been months and Sarah Sean post is still there.
I also discovered that Sarah Sean is scamming people out of money by requesting they send it to PayPal and mark it Family and Friends. However when a person does that they cannot recover those funds.
She will never met you.
I don't understand why Facebook has these scammers on their site and when reported - do not remover them.

Thumbnail of user akkasali4536
2 reviews
0 helpful votes
  • Send Message
June 10th, 2024

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh.
I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rabhasikul
1 review
1 helpful vote
  • Send Message
June 10th, 2024

Facebook has been a great way to stay connected with friends and family, especially those who live far away. I love seeing updates on their lives and sharing mine with them.
Sometimes I find myself spending way too much time scrolling through Facebook. It can be a real time suck, especially with all the clickbait and endless feeds.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sengrasangma580
1 review
2 helpful votes
  • Send Message
June 10th, 2024

There's a lot of negativity and misinformation circulating on Facebook. It can be frustrating to see people spreading false information, especially about important topics.
The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh.

Service
Value
Shipping
Returns
Thumbnail of user ask045508
1 review
1 helpful vote
  • Send Message
June 10th, 2024

Facebook has been a great way to stay connected with friends and family, especially those who live far away. I love seeing updates on their lives and sharing mine with them.
I follow a lot of news and educational pages on Facebook. It's a great way to stay informed on current events and learn about new things in a fun and interactive way.

Service
Value
Shipping
Returns
Quality
Thumbnail of user veryf4
6 reviews
0 helpful votes
  • Send Message
August 25th, 2024

Transmission Garage Xpress LLC was closed due to tax forfeiture and now has a new location and name but same owner! They are now called "Transmission Garage" and they are now located at 1718 College St. Houston TX *******. https://www.facebook.com/p/Transmission-Garage**************

I took my van there because it would stall when I put it in gear. They called and said they fixed the problem and it wasn't transmission at all! They replaced a couple sensors and the distributor and charged me $800. I paid them and took the van, but quickly found that it would not shift out of first gear properly!
I took the van right back and they diagnosed it again and said that they needed to rebuild the transmission.

I agreed based on their expertise. I asked them to also replace the transmission mount and carrier bearing and inspect the rear end. They took 3 weeks to rebuild my transmission and they charged me $2200 for the rebuild. They did not replace the broken transmission mount they reused it! They did not replace the carrier bearing or inspect the rear end. When I got my van back and drove it home the rear license plate was missing! I went and looked closer and saw that not only is the license plate and frame gone but the part of the bumper that holds the license plate was bent and had marks that match up to the forks on a fork lift!

I called and spoke to Victor and he confirmed that they do use a fork lift sometimes to move the vehicles. When I told Victor of the damages to my van he said they would fix it if I brought the van back to them. When I told him I did not want them to do the repairs and that I have my own body shop that will fix it, Victor said his boss would contact me. When I spoke to Luis (Victor's boss) 2 days later he acted like they did nothing wrong and claimed he knew nothing of the situation, even though Victor told me that he would inform his boss of the problem. He said they don't use a fork lift to move vehicles at first, then he admitted that they do. He said he disputes the damage was caused by them and insists that I bring the vehicle to them to be inspected before he will pay for anything.

After nearly an hour on the phone Luis agreed to pay for only the part and the license plate replacement, but that he would have to buy the part and I would pick it up from him and I would have to install the part myself if I didn't want them to install it. Luis refuses to pay for my time missed from work to get the replacement license plates and for the time it will take for a body shop to properly install the part Transmission Garage damaged. An honest and fair business and business owner would pay for the damages they caused to a customer's vehicle and not try to lie to avoid paying for their mistakes.

It will cost me $381.50 to fix the damage that Transmission Garage caused to my van.

I do not recommend using this shop for anything.
https://www.facebook.com/p/Transmission-Garage**************

Tip for consumers:
Deadbeat owner refuses to pay for the damages his Transmission Garage caused to my vehicle to this day!
Learn from my mistakes and stay away from this place!

Thumbnail of user williew494
1 review
0 helpful votes
  • Send Message
June 4th, 2024

Out of all the social media platforms I use, Facebook is by far the best. It offers a perfect balance of personal and professional networking opportunities. The interface is intuitive, and the privacy settings give me control over who sees my content.

Thumbnail of user danielv1336
1 review
0 helpful votes
  • Send Message
June 4th, 2024

I've been using Facebook for years, and it's been an incredible platform for staying in touch with friends and family all over the world. The interface is user-friendly, and the features are continuously updated to improve the experience. Highly recommended!

Service
Value
Shipping
Returns
Quality
Thumbnail of user marko1521
2 reviews
0 helpful votes
  • Send Message
June 9th, 2024

I would like to say it's the worst site online not only do you get fact checked but you get stalkers and worst yet people to try to steal your ID. YOU GET EVIL PEOPLE IN THE MESSAGES AND FACEBOOK NEEDS TO UPDATE ABOUT HUMAN TRAFFICKING, THE OTHER VICES ON DARK WEB, GUNS, BAD PEOPLE DOING LUSTFUL THINGS NOT PG, AND ALL THE CORRUPTION. NOT AN ETHICAL BUSINESS. WWLAC WILL NOT BE APART OF THEM.

Thumbnail of user nazmabegum181982
1 review
1 helpful vote
  • Send Message
May 28th, 2024

Hello Quotex
It's best earning site in the world.here is a chance to get established.the more time and effort you give here the more success will come in your life.quotex is a site that can improve a person's life.not much to say about quotex Will.I love quotex

Service
Value
Shipping
Returns
Quality
Thumbnail of user ktownboy66
9 reviews
5 helpful votes
  • Send Message
May 19th, 2024

I have twice attempted to share positive, intellectual information via the fb media web. And twice I have been shut down by the zuckerberg circus.
The facebook page tends to be negatively inclined as it allows: MONEY SCAMS, SEXUAL LEWDNESS, RACIALLY DIVISIVE CONTENTS, AND POTENTIAL DAMAGING POSTINGS.
My postings were written to educate, motivate, uplift, and to inspire the mind, body, and soul with positive information. Hopefully, our courts will hold MZ liable for his capitalist exploits!

Thumbnail of user birgerb3
2 reviews
5 helpful votes
  • Send Message
April 9th, 2024

Facebook is one of the most censored sites. It do not allow ALL truth. They also grab all your privasy. Converted jo plane enlish, it is a satanic site, and you should be aware. Any site prohibit truth, any site stealing your privacy is of this nature.

Thumbnail of user sherryn249
2 reviews
0 helpful votes
  • Send Message
April 5th, 2024

Goes above and beyond there help told me how to extra help from Facebook. I didn't know how to get information on how to get information from where I got an order and they explained how to contact Fa ebook to get thst information

Service
Value
Shipping
Thumbnail of user shacaran
1 review
2 helpful votes
  • Send Message
March 5th, 2024

What in the world, why can't I login into my Facebook account. I was locked out for no apparent reason. (Were working on it and we will fix as soon as we can) Fix what nothing is broken. It's great social platform. I guess they don't want certain people on Facebook. Disgraceful

Thumbnail of user americagratesagain
6 reviews
6 helpful votes
  • Send Message
April 25th, 2024

Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. Jug-eared little d-bag. And so on.

Service
Value
Quality
Thumbnail of user innisfallen1239
2 reviews
1 helpful vote
  • Send Message
February 24th, 2024

This device is supposed to be a tv streaming device that has scammed many buyers thinking that it was an upgrade for their tv's. Pure trash it doesn't work at all. Another elaborate scam. I was taken and I want to say " buyers beware"

Tip for consumers:
Make sure to do thorough research when purchasing electronics.

Products used:
HDMI for free streaming

Value
Shipping
Quality
Thumbnail of user davidr2851
3 reviews
11 helpful votes
  • Send Message
March 5th, 2024

I read a review this morning on TrustPilot that I completely agree with: "they're crooked, and they do have "way too much control." I received a message from them about 3 minutes ago (from Facebook.com) stating:
"Warning, your actions are too fast. They are annoying the other members on Facebook. If you continue this behavior, your Facebook account will be permanently deleted (or something to that effect."

All I've been trying to do this morning is log into my account, which I can't seem to do. I believe my account may be blocked by FB staff. I've interacted with no one this morning... "My actions (virtually) are too fast."

Too fast for whom? Facebook security perhaps, who have blocked my account? I've received no email indicating such as posted on their website. Facebook is a crooked bunch. That has been my impression, before posting this review. I think interacting with such individuals can only lead to something bad. I will pit my integrity against any FB staff personnel, and I'm completely serious.

Thumbnail of user paulm39
8 reviews
50 helpful votes
  • Send Message
May 6th, 2011

If common sense is used then great for staying in touch with friends. There are lots of viruses, web browser exploits and other scams if you're not careful also has a ridiculously vague privacy policy!

Thumbnail of user anaisn
10 reviews
35 helpful votes
  • Send Message
August 31st, 2011

It's addictive... I only wish they would stop with all the privacy issues. It makes me want to just close down my page forever and not have to worry about it anymore... I really think it's great though that old friends who have lost touch can find each other through facebook.

Thumbnail of user muabbasi571
2 reviews
2 helpful votes
  • Send Message
March 9th, 2024

Fossil watches epitomize timeless elegance and exceptional quality, offering a diverse range of designs from classic to modern. With finely polished cases, clear dials, and comfortable straps, each timepiece exudes meticulous craftsmanship. Beyond their stylish appearance, Fossil watches are built to last, constructed from high-quality materials for durability and reliability. From simple three-hand watches to multifunctional chronographs, they offer excellent functionality and precision timekeeping. Versatile enough to seamlessly transition from casual to formal settings, Fossil watches add sophistication to any ensemble. With their combination of timeless design, reliability, and affordability, Fossil watches represent excellent value for both seasoned collectors and fashion-conscious individuals alike. Highly recommended for those seeking a blend of style and performance that stands the test of time.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Facebook?