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Facebook

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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 617th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 29.5%
Positive
13
Neutral
1
Negative
30
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user michaelg952
Washington
18 reviews
31 helpful votes
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December 2nd, 2018

Joining and using Facebook is like perpetually flashing any digital character that stumbles upon your page. For some extremely odd reason, people post their most private thoughts on the most public platform that ever existed. It is like going to your confessional, but instead of just your gay priest listening while he masturbates, you are confessing to the entire world.

Get a clue, people. Why would you share all of this information with people you don't even know? On top of that, the Facebook management is morally bankrupt and exists solely to squeeze another dollar out of an asset that isn't even theirs. In a word, its one of the greatest swindles perpetrated on the unwitting public, perhaps ever.

I quit about six months ago and the only thing I miss about FraudBook is playing Words With Friends, but even WWF blew up when they started selling cheats.

Thumbnail of user robh352
New Jersey
1 review
2 helpful votes
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September 2nd, 2019

I'M super impressed! Worth Ten times your fee, Amazing 1 company can deliver a Hundred times more for a Tenth the fee of others. I wrote my ebook on Blogging and had terrible sales despite fb adsm, amazon ads, blog post, family friends and co workers posted my book on their social media accounts - nothing worked I spent $1500 on self-publish school webinar, $2,400 on ads then heard of this low-key service (saw a xmas video from 2013 where they'd helped new authors sell almost half a million ebooks. For $299 I got the surprise of my life :) so hap'py, over 5,368 sold copies in just days ordering again. First positive review I ever wrote for online business.

Thumbnail of user amandaj124
New York
3 reviews
12 helpful votes
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September 30th, 2021

It seems that ever since there was that incident at the Capitol building that Facebook's moderation has gone bonkers. You can no longer make jokes with friends without getting ban, but yet animal cruelty, child pornography groups, fake accounts of people impersonating our service members to prey on Americans, and scammy accounts and links are all over Facebook. You can report as many things as you'd like, but they're never taken down. I think Mark Zuckerberg really needs to fix whatever is going on with Facebook because it's incredibly annoying and stupid. I know I'm not alone in being the only one agitated by this. I miss when Facebook didn't suck.

Thumbnail of user cherylc893
Massachusetts
2 reviews
8 helpful votes
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May 24th, 2021

Too many scammers on site from China nothing done to stop them, ( Thank God my Credit card company protects me) too much hate, too much one sided prejudice. Practice acceptance and listening to all. Even NYC Jewish people are protesting to Israel treatment of Palestine people and you continue to block them. Shame on you!

Tip for consumers:
Do not buy anything off this site it is all China scam crap and they only want to give you 1/3 of your money back and you pay return shipping

Products used:
Halloween decoration, clothing,

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Thumbnail of user martinb732
GB
1 review
0 helpful votes
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December 5th, 2021

Well I am amazed being banned for 6 days for saying the couple who murdered the young child Arthur should be hung! The FB police considered this hate speech! Well I'm sorry if they didn't post items such as this then there would be no reaction absolutely ridiculous cannot believe this! Goodbye Facebook hello Twitter. As far as I'm concerned Facebook have pressed the self-destruct button it has got to the point where you cannot make any comment whatsoever without prior warnings saying that hate speech will be dealt with sternly. What a load of rubbish people are very upset over this murder and no doubt I'm not the only one who's been accused of hate speech. Well Facebook have turned into a left-wing wishy-washy social media site so they won't be around much longer. I have noticed recently that Facebook are becoming increasingly judge jury and executioner and you have no say whatsoever on the matter.

Thumbnail of user mihaip10
Romania
2 reviews
14 helpful votes
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July 4th, 2021

I had to delete an account i used for volunteering purposes after being harassed for months by a romanian facebook employee. Banned many times because i acted against anticovid and racist posts in a scientific /sociologic way, explaining why i believe those guys are russian mercenaries or their puppets, i got tired. The aggressive posts with false informations are still on facebook, my responses are deleted. What can i deduce? On short: i believe facebook became a dangerous misinformation platform and their mods should be recruited from a much better educated human segment. While it's not too late. Facebook profits are huge, the financial argument for hiring low educated people don't stand.

Thumbnail of user ddd24
Washington
10 reviews
57 helpful votes
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May 16th, 2017

I have seen many of my friends on facebook delete their rpofiles.

Facebook has went from a great social network to a bunch of angry political posts.

Facebook has also made it pretty clear that in their eyes, the users are just money making pawns for their executives. Facebook is one of the few large businesses that make it obvious they put business before their customers. The account deletion rampages in which they deleted many accounts simply because their purposes were entertainment or the support of animal causes. And enforces changes nobody wants, like shoving messenger down our throats.

And I am going to also criticize the authentic name policy. Facebook has an authentic name policy which is a really stupid policy. It leaves people vulnerable to stalking, harassment, etc.

Facebook so strictly enforces their authentic name policy that they even have sending them private identification information as a "security feature", required whenever you log on to a new device.

Thumbnail of user kevinl59
Canada
4 reviews
19 helpful votes
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December 25th, 2022

Yea, so every other week i'm online i get banned, bots can spam my account with "you WIN" messages all day long, report it even tho they are fishing for information they didn't violate standards? Ok bud but when i tell the bot to stay the hell off my profile i get instant banned for harassment lmfao. What a joke, I hope Zuckerberg chokes on the next wiener he puts in his mouth.

Tip for consumers:
Don't bother, MeWe keeps speech free, facebook is trash.

Products used:
I used their social media until they banned me repeatedly for getting angry with bots and breaking their big bad rules, although people can spam my account with bots to fish for my information claiming i won some non existent prize daily and never get their account blocked. Zuckerberg is a straight up cuck.

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Thumbnail of user amberr2
Oregon
5 reviews
6 helpful votes
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August 2nd, 2013

I do not own a Facebook account anymore. This site will allow ANYONE to join. Child molesters, rapist, anti-Semitics, Animal sex offenders the list goes on and on. They should be shut down unless they are monitored a lot closer. Have the NSA teach them how. Mr. Zuckerberg should be held accountable for all of it especially the cyber-bullies who intimidate people into suicide. I thought that was called aiding and abetting not to mention involuntary manslaughter.

Thumbnail of user kingsleyj3
Bahamas
6 reviews
8 helpful votes
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June 30th, 2021

Ok we all know Facebook is a big social site where you connect with people all around the world. However you could end connecting with the wrong people and may have to block them. Some them are spammers, scammers, people who steal your photo to create a fake page or account, hackers, etc.

The management is horrible. When you report a fake page or account, they wont come to your aid. They also temporary block me of one unknow feature and going too fast today. I tried to feedback but they never replied. The whole day, I had to keep closing out a annoying pop message.

I don't know if their ads are highly worth it.(lets just say things have been hard for my business) I haven't got to try it out yet.

Overall I give this big social site a 3 star rating. Nothing more

Tip for consumers:
Be careful not everyone is your friend. Social media can kill bruh. do what you got to do..

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Thumbnail of user brandons53
Virginia
30 reviews
54 helpful votes
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May 30th, 2021

I used to wonder what it was like to read minds then I got a Facebook and got over it. Deleted my account a year ago and never looked back. I am happier and healthier without Facebook. It's not important and you don't really need one. Mark Zuckerberg is just using you to make big bucks your Facebook account is not private companies can read your private messages if they pay him enough. Don't use or trust Facebook.

Tip for consumers:
You don't need it just delete it.

Products used:
You don't need social media just delete it.

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Thumbnail of user lenap3
Kansas
1 review
10 helpful votes
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May 27th, 2013

I thought this site was going to be fun to connect with many different moms but it wasn't. This site allowed a mother to share in descriptive writing the physical abuse allowing the father to spank their daughter bare bottom over his lap she and her husband have been doing to their 15 year old daughter everytime she disobeyed. It was disgusting. They didn't even stop it. Once I sent them an email some of my conversations started being erased. Those in charge don't like being called out on something they should be doing but start bullying members. I'd still like to know why this woman was allowed to post them spanking their daughter half naked and will continue to until she is 20. Disgusting and unexceptable

Thumbnail of user allenw264
Tennessee
3 reviews
8 helpful votes
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May 19th, 2020

I hired gressak renovations to renovate my disaster decared flooded home in savannah tn.ryan gressak worked well for a short time, then began falling behind because his wife was pregnant. Always asking for advances and promising to catch up. The last advance he left with multiple projects half done.he kept my keys as well as my neighbors. He reported after ryan left him in the same shape as me, he had several fixtures stolen from his locked house. I tried for months to reach ryan, but to no avail. Emails, facebook messages, phone calls nothing worked. DO NOT USE.

Tip for consumers:
DO NOT USE RYAN GRESSAK RENOVATIONS or what ever he calls his bussiness this week.

Products used:
i got a contractor that does the job on time, and no extra money, shows up and cares. smith heating and air in lexington tn. brad is great.

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Thumbnail of user jamies3
Washington
1 review
4 helpful votes
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April 29th, 2010

I find both good and bad things on this site. I throughly enjoyed being able to ask questions and respond to other moms and for the most part they were all polite. However I did run into some concern when a group I was in had to shut down and become private due to others making shall we say unsocialable comments. This is the same reason I left Cafemom. However in this case it was not the admins but the COM's organizers that didn't do anything other then kick off the person who's only crime was to complain. So I say that it could have been handled better. I am not impressed when any site that is supposed to be for everyone favors one group.

Thumbnail of user sihamb2
Canada
1 review
1 helpful vote
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October 30th, 2015

I am writing another review about Fashionmia Co. After I wrote the first review, one representative of this company sent me email offering two credit coupons worth of $11.00 each if I have to write another good review about them. They are trying to bribe me with two coupons. Of course I turned down. What a scam!
They are doing business on the new clients only. Once they tried them, it is too late to cancel the order and the company cashed the money. They will find the truth about them the hard way. I wish the people will read the reviews before they order. Keep in mind if you find good reviews they are the ones who initiate them.

Thumbnail of user joei387
Massachusetts
1 review
0 helpful votes
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January 12th, 2022

I do a lot of business on Facebook and last year i was hacked and they disabled my account and i lost pictures videos and business so i made a second account this past year all was going good was not on it and i get a email stating i had to change passcode sure enough it was hacked they sent me a review told me i can continue to do business but as i tried i get a reading your no longer able to buy or sell on marketplace which i was hacked a second time, reached out to Facebook many times not once did they return any messages or emails if i could say one thing i would say very disappointed in how they operate there site it's a joke

Tip for consumers:
Do not use

Products used:
Marketplace

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Thumbnail of user jessb194
Texas
3 reviews
1 helpful vote
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October 3rd, 2022

I have had my Facebook account since 2008. It has my kid's whole lives and my whole marriage etc on there. I'm devastated. Never have I ever been in "trouble" with Facebook. I have never gone against the rules. I posted one photo This past Saturday of my own child fully clothed sitting next to pumpkins and then POOF I am disabled and need to verify myself. So I send in my current valid driver's license and it's DENIED! I try to appeal and I get a message saying I can't appeal because there is no one checking appeals due to COVID. WHAT IN THE WORLD! Give me my account back! There was no reason to disable it! I'm seriously so upset about losing all my photos my contacts etc.

Tip for consumers:
Facebook will disable you for no reason without warning and give you no way to fix it.

Products used:
I use Facebook for personal and business

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Thumbnail of user willg99
Oregon
2 reviews
7 helpful votes
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July 19th, 2020

Seems our nation is more divided now than it has been in the past 50-70 years, and I suspect its been enabled by (1) the convenience of posting opinion's on FB, (2)* the bias of FB's culling of posts and (3) the poor policing of subversive post!

*FB is more concerned about eliminating controversy than un-truths, thus they'll allow groups to post lies chastising political leaders as long as the group members are in approval! FB prefers to eliminate minority members who complain of subversive elements who demean Integris political leadership while supporting those intent on subverting Democratic policy and supporting Putin like autocracy! I. e. FB's operation is all about further enriching Zuckerberg!

Thumbnail of user jw784
Delaware
1 review
0 helpful votes
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November 17th, 2020

Facebook is owned by socialist sympathizers. I will never use Facebook again. I have no desire to be indoctrinated by George Soros. He turned in his own people during World War II to concentration camps. He is evil and so is Facebook.

Thumbnail of user oparrb
Ghana
2 reviews
2 helpful votes
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September 9th, 2020

With a Facebook page, you can directly address anyone who wants to know more about your business. Your customers can also leave you reviews, and if you want to respond, you can either do so publicly or by sending a private message.

Thumbnail of user glenl124
Nebraska
1 review
0 helpful votes
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October 28th, 2021

We were pleased with the good work that was done on our Maple tree that was damaged in the summer wind storm. The workers were very experienced and polite. When they left you could not even tell they were there except that the tree looked much better. Clean-up was fantastic. They also were two weeks ahead of schedule on the job which was great. Thank you again for your good work Sunworks, Inc Tree service.

Products used:
Tree trimming service

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Thumbnail of user jamieb914
GB
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Carl Hitchborn is a classic con man. He defrauded me out of $*******. He hooks you in with a cheap service that works and then sells you the big scheme that never materialises. He preys on unsigned musicians and sells them the "dream" which is in fact a nightmare.

Tip for consumers:
Do not correspond with Carl. Do not engage with him. Do not part with any money.

Products used:
Escape Ark Mastermind

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Thumbnail of user richardravenbrook
Indiana
2 reviews
1 helpful vote
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March 27th, 2023

Love the platform, but the censorship is insane. I run a business, and have such business on Facebook, along with their store. During the COVID scare, I made a comment on a group not even associated with my business about how I didn't feel mask were very productive. Facebook not only banned my account for 30 days, but also my business page. We lost thousands due to such ignorance

Thumbnail of user dabeautifulk
Texas
1 review
0 helpful votes
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September 17th, 2018

This company hit me with a heating fee of $50 after trying to reach customer service about the problem they were no help in route and refuse to give me a refund for five dollar tights with an extra charge of $50 if this problem is not resolved immediately there will be for the escalations for your company

Thumbnail of user ianw27
KR
1 review
0 helpful votes
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March 30th, 2014

ETrade Supply is my first source of components for my devices! With the back door from ETrade Supply my phone looks like a new one. I had to replace it because of broken glass on the back panel. With very fast delivery it was the best it could be!

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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