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Overview

Facebook has a rating of 2.2 stars from 1,668 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 620th among Social Network sites.

  • Service
    389
  • Value
    355
  • Shipping
    233
  • Returns
    217
  • Quality
    331

This company does not typically respond to reviews

Positive reviews (last 12 months): 30.2%
Positive
13
Neutral
1
Negative
29
522
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Reviews (1,668)

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Reviews that mention popular keywords

customer service (63) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user miket187
New York
11 reviews
24 helpful votes
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January 22nd, 2022

The censorship of speech by a company that has a monopoly on social media should be illegal. This is getting worse by the week. If they you're opinion goes against theirs they shadow ban you or complete limit your content. SOMETHING MUST BE DONE ABOUT THIS MONOPOLY!

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Thumbnail of user deborahc26
New York
5 reviews
46 helpful votes
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July 13th, 2019

FB banned me back to back for a comment I made back in 2015 on another website (Worthiness News) not realizing the site is attached to FB and finally got back in after being banned for 2 months then 2 weeks ago I was banned again and had not even been back a week yet over a video I shared with a private group page which showed a African American man seating in his designated seat on the plane and then this entitled white woman asked the Flight Attendant to seat her else where or him because he is Black.

Thumbnail of user yolac
Florida
7 reviews
25 helpful votes
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May 21st, 2019

I have recently understood that Facebook is social network where I don't want to have an account anymore. They collect too much information about users.

Thumbnail of user categ3
Alabama
1 review
0 helpful votes
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August 19th, 2020

If you say anything different then blm then they kick you off. I do not discriminate against anyone that has a different complexion or culture. Just said all lives matter, because we are all equal.

Thumbnail of user mariam1682
Illinois
1 review
0 helpful votes
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November 17th, 2020

If I could give them zero I would! They are a bunch of dictators and are abusing their users by muzzling their opinions and ideas! That's communism and they should rethink their actions or they would lose many users! $#*!enburg is a DICTATOR and $#*! kissing Demonrat!

Thumbnail of user sayedl
Bangladesh
2 reviews
0 helpful votes
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May 8th, 2019

Facebook is a good platform that's help you connect with friends and family by one tap. You chat, like, comment, voice call and video call by the app. It's very easily...

Thumbnail of user richardn.w
New Jersey
4 reviews
8 helpful votes
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May 28th, 2022

Going on my third time in Fakebook Prison it is clear that we have have been hypnotized into a social media that is the sewer of all times. The COMMUNITY Standard does not tell us who the the community is and how it is formulated. "The Community" is an unknown logarithm that has no ability to recognize "The Community" therefor becomes a mystery entity that has complete authority and ability to mold young minds into the new "Mythology". The new god.

Products used:
No substitute service.

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Thumbnail of user jamesg4035
Oregon
1 review
0 helpful votes
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January 13th, 2024

I used to love Facebook. Not no more. I stand up for our Wonderful Military and Veterans. Anti Americans post hate and cause Stress to PTSD Veterans. I have Deleted and blocked Facebook. Wake Up.

Products used:
Sight Posting

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Thumbnail of user gevikv
Canada
1 review
1 helpful vote
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April 20th, 2017

As my experience with ZARA I have to say very bad customer service and not backing up their product. Disputing over a purchased defective item which did not noticed at the time.

Thumbnail of user benp29
GB
3 reviews
17 helpful votes
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February 24th, 2014

If FB was used properly and relative to its initial purpose I believe it would be a great social networking site offering all the possibilities and positive aspects of relationships, new friendships, support and advice, etc.
Unfortunately, as with most online services like this there will be inevitable flaws and various issues surface considering the massive online communities across the world who now have access to the internet and these sites, regardless of rules, such as FAcebook stating specific age restrictions which obviously cannot be monitored tightly and accurately or their no bullying policy and *******@facebook email they use in attempt to prevent it, among many company websites, these regulations act merely as guidelines for good practice alongside many insufficient and preventative intervention methods that are implemented with the right intentions, but at the same time they are fully aware their rules will certainly be broken, but more what is more concerning is the compromising of some real and sometimes very serious current issues, such as cyber bullying leading to self harm and potentially suicide in the extreme, right through to less serious issues such as teenagers using social networking sites to promote and advertise a pre planned fight on their local park.

Thumbnail of user dianeo234
California
1 review
1 helpful vote
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October 21st, 2020

My business ad account has been disabled. I've reached out to support multiple times and have yet to hear from anyone. I just want someone to review my account as this was a mistake.

Thumbnail of user jenniferr429
Alabama
195 reviews
359 helpful votes
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October 29th, 2018

I just hate that it was hacked. But there are other sites being hacked as well. We can't blame a great site mess on the site, it's the hacker we should be upset with.

Thumbnail of user davidl27
GB
1 review
1 helpful vote
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May 30th, 2011

I have previously received emails "from" people inviting me to look at their photos by joining facebook.
Their internet address is in my yahoo address book which, means I am also in their address book.
I didn't really take any notice but today I checked where this email came from.
The name was a business person I know and work with. However, the internet address was "invite+*******@facebookmail.com".
This email I believe is illegally as, it is using the name of a person frauduelently to request that this person has requested I join facebook.
This leads me to question what information they are collecting about me without my permision and, therefore they could use/steal any business information I shared with my colleagues via email.
I look forward to your reply.
J. David Logan

Thumbnail of user williamm1242
Canada
1 review
5 helpful votes
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October 16th, 2019

(Karen Findling, Ralph Findling) these two people are robbers who stole many things from my home, and they even sexually harassed my 4 children. I hope police can find them.

Information about Ralph Findling- University of Waterloo
Class of 1990 · BASc Computer Engineering · Waterloo, Ontario
Preston High School

Information about karen not clear. Please let police know if you have further information

Thumbnail of user brandenr3
New York
2 reviews
7 helpful votes
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July 29th, 2015

The website records, and stores your personal data in a Fusion center for collection of other internet activities and medical information. The join effort of abroad paid U. S hackers target government bodies and fusion centers to breach and provide this information to these centers. Facebook endorses white supremacy and voyeurism by acting as a door holder with door holding policies that support prejudice. Hate crime and discrimination are now a weapon of the internet allowing websites to do the screening needed to help companies and others find you personal bits. The goodies are then retrievable by packet forwarding nodes, whom hijack, redirect your packets to be interpreted and duplicated across the internet and allow the NSA to snoop on encrypted packets and add them to their database.

Facebook also allows law enforcement to stalk your profile and make decisions based on race, color, ethnicity and income or location to randomize investigation in the new NSA, FBI, USDA, DOJ eugenics program looking for targets to monitor. This has become a gateway to new age Jim Crow and other practices that deny citizens privacy and proper due process they are entitled to when they commit human error or mistakes. Its becoming a circus or throttled and tracked internet data, screening job applications that discriminate ect. Too much to detail.

Thumbnail of user jm177
J M.
Massachusetts
1 review
4 helpful votes
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November 15th, 2015

The site's a safe haven for many perverted posters divulging way too many intimate details regarding their children, especially their sons. Way too many mothers/women obsess over baby boys' genitalia, discussing their penis size, whether they get morning erections, you name it!

It's quite appalling to see almost exclusively mothers commit such brazen disregard for their newborn son's modesty when I'm certain they guard their own with their lives. They fail to see the long term repercussions of either their ignorance, carelessness or openness. Everything is documented and archived on the internet and some day, their grown up son, either through his own discovery or through anecdote will uncover the extremely personal details his mother shared with not only the stupid site but the entire world.

Irresponsibility aside, a mother concerning herself with her infant son's penis beyond medical reason is disturbing in and of itself - Freudian, even.

The site's full of pervert women who seem to think pedophilia doesn't apply to mothers as it does to fathers. Disgusting.

Thumbnail of user katena2
Wisconsin
1 review
1 helpful vote
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December 29th, 2021

Because I used one bad word, Facebook took my account away. Wow. No wonder their rating keeps going down. If it wasn't for my daughter being on fb, I would welcome the shun!

Tip for consumers:
Use another social media site. Anybody else.

Products used:
Social media

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Thumbnail of user lacyr27
Louisiana
1 review
0 helpful votes
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January 25th, 2022

Love ordering supplies from here. Fast delivery! Excellent service. The products are high quality. Hairbow Center offers a variety of supplies for every craft need.

Products used:
everything

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Thumbnail of user barryc244
New York
1 review
0 helpful votes
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December 4th, 2020

Had major gum surgery. Very professional, informative, and proficient. The atmosphere in Dr. Ambrosio's room helped me relax. He and his assistant were wonderful

Thumbnail of user damiens29
Ireland
3 reviews
3 helpful votes
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February 28th, 2018

This advertising social network is completely worthless without plugins which block ads and different pointless stuff. Provided abilities to sort things I want to see work just terrible.

Thumbnail of user customerf90
Minnesota
1 review
0 helpful votes
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May 1st, 2022

During the war with Ukraine expressing intolerance to fascism puts you into Facebook jail for "hate speech". This suits blocking information - exactly what putin wants. Thanks Facebook.

Thumbnail of user kennethk867
New Jersey
1 review
2 helpful votes
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December 22nd, 2022

Facebooks states I posted something that is against there standards yet I have not. And my account is now blocked for 3 days. You can't communicate with them to get this resolved.

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Thumbnail of user davida285
Florida
1 review
2 helpful votes
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September 19th, 2016

Lewis Paulen and their team are awful. He'll "fix" the scope of work you agree to, act live he's saving you money with materials and going to get the job done right, then he does a hack job. I've had 4 of the corner trim posts around my house become detached from the structure because LP Construction used glue and it expanded in the summer months. You'd think this would be covered by a 3 year warranty, that he would come back and fix it. You can call him, text him, every time you'll get the run around about how it's on his list of things but good luck even getting that far. I've found that most of the time he'll only pick up a phone call if it's from a new number, and don't bother leaving a voicemail because you can't. He doesn't have voice mail box setup. What kind of business is this? He's also told me he has his phone shut off a couple times. Don't worry though, he'll make 10 confirmed appointments with you and not show up to a single one. It's been 3 months since I contacted him about this, and I haven't heard a single peep. Seems like once you pay him he doesn't feel obligated to contact you ever again to provide that 3 year warranty he'll drone on about. I highly recommend taking your business elsewhere.

https://www.facebook.com/LP-Construction**************/

Thumbnail of user lisat603
Florida
2 reviews
2 helpful votes
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April 12th, 2020

Facebook is good but going out of date, you would rather want to focus on trading now. I had great success with cryptodroneco. Com for beginners i started with Bronze plan.

Thumbnail of user kordaik
Alabama
10 reviews
6 helpful votes
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April 23rd, 2016

Facebook has alot of great features, and took myspace by storm however the profile customization could be a lot better. Like background editor and music installer to play in background

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Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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