• Bookmark

    Facebook

Facebook

Write a Review

Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
See all photos
How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
See positive reviews
Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
See critical reviews

Reviews (1,670)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user carolyng717
Florida
1 review
0 helpful votes
  • Send Message
September 2nd, 2022

Q link wireless is free and you can text and talk anytime bring your own phone and do what you do I love it

Products used:
Belts

Service
Value
Shipping
Returns
Quality

Date of experience: September 1, 2022

Thumbnail of user e4missebonie
Nigeria
1 review
0 helpful votes
  • Send Message
August 21st, 2023

My shopping experience was great, smooth and fun. I highly recommend for those looking to experience fun while shopping

Tip for consumers:
No

Products used:
All the beauty products I got

Service
Value
Shipping
Returns
Quality

Date of experience: August 21, 2023

Thumbnail of user kellyo306
Texas
2 reviews
0 helpful votes
  • Send Message
February 27th, 2022

I met an amazing beautiful woman on here I seriously didn't think I would we are working on life together

Date of experience: February 26, 2022

Thumbnail of user maryj62
Serbia
7 reviews
11 helpful votes
  • Send Message
July 7th, 2014

The Facebook Page celebrates how our friends inspire us, support us, and help us discover the world when we connect.

Date of experience: July 7, 2014

Thumbnail of user abdulbasits
Sweden
1 review
0 helpful votes
  • Send Message
November 6th, 2021

I'm so happy. My life has become wonderful.
The products I just received was so good. I just love them!

Service
Value
Shipping
Returns

Date of experience: November 5, 2021

Thumbnail of user lillyk2
India
9 reviews
6 helpful votes
  • Send Message
January 6th, 2013

I love this site! I have many friends in India, Malaysia, Russia. And i like to send them letter and to be in connection with other my friends.

Date of experience: January 6, 2013

Thumbnail of user keyrone
New York
2 reviews
0 helpful votes
  • Send Message
April 15th, 2017

Awesome love mdg would buy from site again love the items and all brand new i would recommend site to friends and family

Date of experience: April 15, 2017

Thumbnail of user valariep16
Arizona
6 reviews
4 helpful votes
  • Send Message
August 18th, 2022

THEY ARE CONSTANTLY RESTRICTION MY ACCOUNT FOR NO GOOD REASON/AS A CITIZEN OF ARIZONA, AND MOHAVE COUNTRY, I HAVE THE SHERRIFS ON MY FACEBOOK, WHEN THEY POST ABOUT A CRIMINAL, WE AS CITIZENS HAVE EVERY RIGHT TO STATE OUR OPINION. SAME WITH BEIJNG ON THE GOVENORS PAGE, WE HAVE EVEY RIGHT TO STATE OUR OPINION/I HAVE NBEVER THREATEND ANYONE, THERE FOR, THEY NEED TO STOP RESTRICTING ACCOUNTS FROM POSTING

Service

Date of experience: August 18, 2022

Thumbnail of user fuckyouf9
Philippines
1 review
1 helpful vote
  • Send Message
July 26th, 2022

BANNED MY ACCOUNT 10X $#*!ING INCOMPETENT ALGO STUPID MOTHER$#*!ERS ACCUSING ME OF UNAUTHENTIC BEHAVIOUR!

DISABLED MY AD ACCOUNT AND BUSINESS PAGES 10X $#*!ING INCOMPETENT ALGO STUPID MOTHER$#*!ERS ACCUSING ME OF UNAUTHENTIC BEHAVIOUR!

$#*! YOU FACEBOOK! GO $#*! YOURSELF MARK SUCKERBERG!

Date of experience: July 26, 2022

Thumbnail of user stefanot
Spain
4 reviews
14 helpful votes
  • Send Message
April 15th, 2010

The worst online network. Its only in place so the companies and the governments can spy on the people.

Date of experience: April 15, 2010

Thumbnail of user georgess
GB
6 reviews
23 helpful votes
  • Send Message
January 19th, 2016

My main source of news! I liked most of the pages I usually visit and now I have a nice stream of news on my profile. Awesome!

Date of experience: January 19, 2016

Thumbnail of user pihum5
India
1 review
0 helpful votes
  • Send Message
December 25th, 2021

This is an amazing software money transfer. It's really very easy to use. It's really very helpful for me.

Date of experience: December 25, 2021

Thumbnail of user ma183
Pakistan
2 reviews
0 helpful votes
  • Send Message
May 18th, 2019

It connects the people of world in a cycle.we make a family of friends on Facebook. Now it becomes a part of our life

Date of experience: May 18, 2019

Thumbnail of user hemap62
India
1 review
0 helpful votes
  • Send Message
November 30th, 2021

This App Is Any Time My Account Disable And I Have Not Post My Company Profile Why Are You Disable My Account? I Am Not Satisfied Your Service Pls My Account Is Reactive

Tip for consumers:
no

Products used:
no

Date of experience: November 30, 2021

Thumbnail of user joannet12
California
13 reviews
8 helpful votes
  • Send Message
April 15th, 2018

As long as facebook is free... I will be using it. I love it. Sometimes I am concerned about privacy issues but basically I feel safe using it.

Date of experience: April 13, 2018

Thumbnail of user codreanualexei1996
MD
1 review
1 helpful vote
  • Send Message
June 1st, 2023

I think there's a nice staff on freelance.com. I was a pleasure to have a meet with Barry. I would rate this meet with 5 stars.

Service
Value
Shipping
Returns
Quality

Date of experience: June 1, 2023

Thumbnail of user shanayal2
Philippines
4 reviews
1 helpful vote
  • Send Message
June 29th, 2022

This app is a very helpful app. You can use this to contact your family and friends who are far-away from you. Very inconvenient to use.

Service
Value
Shipping
Returns
Quality

Date of experience: June 28, 2022

Thumbnail of user carolm208
Canada
1 review
1 helpful vote
  • Send Message
June 15th, 2017

I waited three months to finally get my tee shirt I ordered a ladies extra large what I got was a extra small what a rip off

Date of experience: June 15, 2017

Thumbnail of user muhammadu73
Pakistan
1 review
0 helpful votes
  • Send Message
February 12th, 2021

Good and perfect this website is such a amazing good signature skills on this website i have a lot off experience

Date of experience: February 11, 2021

Thumbnail of user normanb210
Germany
2 reviews
0 helpful votes
  • Send Message
July 19th, 2021

The new update they did is great. The new interface is working well most of the times but could be improved

Date of experience: July 17, 2021

Thumbnail of user funkek3
GB
1 review
0 helpful votes
  • Send Message
July 9th, 2022

My account was hacked and altered to prevent me access to it. I tried revert it but it wouldn't allow me.

Products used:
None

Service
Quality

Date of experience: July 9, 2022

Thumbnail of user ihimranhossen17
Bangladesh
1 review
0 helpful votes
  • Send Message
August 29th, 2023

This is the best support low commissions managed to make a lot of money
Fast. Thanks for your supporting me.

Date of experience: August 28, 2023

Thumbnail of user meds17
Morocco
2 reviews
0 helpful votes
  • Send Message
May 24th, 2021

An opportunity to work with Jocial International... to advertise international brands it's an amusing company i ask you to join

Service
Value

Date of experience: May 22, 2021

Thumbnail of user sophians
Arizona
11 reviews
39 helpful votes
  • Send Message
January 20th, 2013

This is an average Facebook page yet the services they are providing are mind blowing. They are providing custom hardware and software services

Date of experience: January 20, 2013

Thumbnail of user harolds26
District of Columbia
7 reviews
20 helpful votes
  • Send Message
July 2nd, 2013

People love to hate facebook but i love to love facebook. Best site for keeping in touch with friends and family.

Date of experience: July 2, 2013

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Facebook?