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Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
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How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
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Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
See critical reviews

Reviews (1,670)

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Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user brendas160
Colorado
4 reviews
4 helpful votes
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September 9th, 2018

I wish I had done this research before ever stepping foot inside "The Musketeers Veterinary Practice." It would have saved me a lot of money and aggravation. Note that this is information you can find online or is my own personal experience. First I want to state that when it comes to my fur-babies medical care I expect the best from the best. Online and when signing her name Gina Y represents herself as a CVT (Certified Veterinary Technician). I don't know what she is or what qualifies her to take care of animals but come to find out she is not a CVT. I contacted the Colorado Association of Certified Veterinary Technicians (www.cacvt.org) who verified that she is NOT a CVT and has been blacklisted due to her misrepresentation and can NEVER be a CVT in the state of Colorado. Second, she posted on their Facebook page that they have an A+ rating with the BBB, based on the BBB their rating is an A- since they have only been in business 1 year. Does she not think people can't go in and see that what she posted isn't the truth. Again misrepresentation. They did surgery on my dogs knee and a lump developed. When I pointed it out to Gina she said that was where they did a bone graft. I was told nothing of this prior to then so I sent his records and x-rays to a specialist along with pictures of the lump and was told there was NO bone graft done. They removed my dogs spleen "due to a growth-probably cancer". The biopsy came back showing NO cancer but Gina continues to go against the experts and state he has cancer. When we went back to get his staples out this was supposed to be a post-op visit(free). I had a credit on my account and they talked to me about the medication I was getting that day coming out of that credit which was fine. I later find out Gina decided I took up too much of the veterinarian's time by going over the biopsy report and my questions that she went in and took out additional money for that office visit without discussing it with me first. In fact she wouldn't return my calls and I had to make a trip to the clinic to get this information days later. Now I can't stop wondering if his spleen really needed to be removed.

Date of experience: September 9, 2018

Thumbnail of user yeshuab
Washington
5 reviews
21 helpful votes
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July 6th, 2018

I was banned for being prolife. Overall, against free speech. I was bullied when I lkeft the proabortion movement.

Date of experience: July 6, 2018

Thumbnail of user mds244
Bangladesh
1 review
0 helpful votes
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April 30th, 2022

Good app in the world. All castomer choice this app. Becouse it is very good survice. I like this app

Date of experience: April 29, 2022

Thumbnail of user nusretk
BA
1 review
0 helpful votes
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October 27th, 2022

"Would I find this review useful?"
I need my facebook profil please its was mistake nothing more...

Service
Value
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Quality

Date of experience: October 26, 2022

Thumbnail of user salinab
New Jersey
6 reviews
12 helpful votes
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October 12th, 2013

What more can I say? My life would be completely different without Facebook. I think that's good!

Date of experience: October 12, 2013

Thumbnail of user roryn
California
5 reviews
11 helpful votes
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March 27th, 2009

Alright - this website is not as good as myspace but has some cool things a bout it...(.)

Date of experience: March 27, 2009

Thumbnail of user martins1235
Slovakia
1 review
1 helpful vote
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June 18th, 2023

This platform if rasistic and fashistic. Like Mark zuckerbf$#*!bergh. Never open account. Better to delete

Products used:
Rasistic FBI server

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Value
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Quality

Date of experience: June 18, 2023

Thumbnail of user jhonjosephmanuel96
Philippines
1 review
2 helpful votes
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April 4th, 2023

FACEBOOK ALWAYS SUSPENDS ME FOR NO REASON! THEY NEVER FIX THIS ISSUE FOR MANY YEARS! LIKE DANG IT, I WISH I CAN RATE FACEBOOK 0 STARS.

Tip for consumers:
FACEBOOK IS THE BIGGEST PIECE OF DOG$#*!!

Service
Value
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Quality

Date of experience: April 4, 2023

Thumbnail of user dorisc29
New Jersey
2 reviews
3 helpful votes
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November 28th, 2017

SCAM SITE STAY OFF! ONCE ORDER IS PLACE, YOU WILL NEVER RECIEVE MERCHANDISE. NO CONTACT INFORMATION. JUST A RIP OFF

Date of experience: November 28, 2017

Thumbnail of user viviann33
Vivian N.
California
3 reviews
92 helpful votes
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September 13th, 2019

I LOVE this website, since I could talk with friends on it! It is REALLY perfect, ergo I am with my sweetie and friends online! xD

Date of experience: September 13, 2019

Thumbnail of user valeriaf31
California
3 reviews
1 helpful vote
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June 4th, 2022

LEAVE THE GARBAGE TO ENTERTAIN AND VIOLATE THE REAL ONES.
Vanessa CARRIEDO
Lizette Hernandez
Check out $#*! show pages

Tip for consumers:
USLESS

Products used:
USELESS

Service
Value
Shipping
Returns
Quality

Date of experience: June 4, 2022

Thumbnail of user stars11
Canada
3 reviews
43 helpful votes
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August 10th, 2016

I guess the lives of women children fathers Brothers Mother's and children many many lives have been taken from us because of Facebook I have written the Facebook over a thousand times because I am pleading and begging for them to close this stupid site down that is the cause of so many deaths they don't care they see a little girl that hung herself because she was getting bullied on Facebook they didn't take it down a father takes a bunch of pills because another guy on Facebook told him to do it so he did one of my best friends cut her arms open because her ex called her ugly and posted her naked pictures on Facebook and she reported it to Facebook and Facebook said it didn't violate their standards because that's all Facebook is is a bunch of pathetic useless pieces of $#*! who don't care about a child's life or well-being they just take such pleasure in seeing everybody's pain and seeing all these deaths caused by this pathetic useless $#*!ing Facebook bull$#*! one more little girl hurts herself over Facebook I'm going to take the pictures from the newspaper and offline and I'm going to post them for the world to see and you know what's sad even after I write this review Facebook won't shut their account down because they have no compassion for human life just a pathetic ongoing $#*! with Facebook how many more children and women fathers uncles Son's will die because of this pathetic useless Facebook bull$#*! they have no compassion for children are human life they don't care that people are committing suicide they don't care that people are hurting themselves they will continue on leaving Facebook open because they have no regard for human life

Date of experience: August 10, 2016

Thumbnail of user jannm
Washington
7 reviews
23 helpful votes
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August 6th, 2013

It's a great way to stay in touch with family and friends, but it has a dark side to it. After eight years of consistent use, I finally deleted my account.

I just got tired of the frequent changes to the privacy policy. It's ironic that I was always the one to rationally analyze it, accept it and adapt to the change, rather than complain. The reason for that is that I prefer acting more and complaining less. I can accept an annoyance or two (or even three) because I understand that the stars don't always have to align just for me; however, once an unpleasant identifiable pattern is established, I act accordingly when I can no longer accept it. In this case, I walked out of Facebook. I don't want to be part of a place that pays lip service to "privacy," only to frequently change its definition of it. You may be comfortable with certain privacy settings for a time, but when you least expect they are changed unbeknownst to you. I judge by actions, not euphemisms.

One of the changes that annoyed me the most was when they made it possible again for anyone to email one. In the past, one can set it so that only friends can contact one, but then they changed it so that anyone can send messages to anyone. The only thing is that now they would be stored in a practically invisible "Other" folder (as opposed to the visible "Inbox."). This is vexing to EVERYONE, not just those who choose to set their page so that only contacts can email them. For those who didn't mind being contacted by the world, it took a while before they figured out they had a bunch of "Other" messages waiting to be read.

I always witnessed people endlessly complain about the changes; if they acted as much as they complain, Facebook would be catering more to our needs than the NSA's. My advice to you is this-- if you're unhappy with Facebook changes, for the love of Zeus, LEAVE! If you decide that your reasons to stay are stronger than your annoyance, quit complaining! Actions speak louder than words. After an established pattern of this behavior, it is safe to predict Facebook will not listen to users' petitions.

Who stands to benefit from our constant need to share, like and comment? Marketing companies who target intrusive ads at us? The NSA in desperate search for subversive key words? Mark Zuckerberg and all Facebook shareholders? Our stalkers? In turn, what do we get out of it? These are all questions worth analyzing when one plans to either leave or return to Facebook.

Date of experience: August 6, 2013

Thumbnail of user stephenb2044
GB
1 review
0 helpful votes
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June 8th, 2022

One person managed to get into my account and change my password and phone number so i cannot request a new code as the scammer will get instead. My friends have notified me that the person on my account is harrassing them and pretending to be me. You as a company as me and my friends have tried to get this stopped we had an automated message saying my page which has been compromised is not fake? Of course is fake as it is not me. My url number on my facebook says it is not reconised so i cannot rescue my page? This is a truelly horrible situation which is one easy fix! If someone like me is hacked there are steps you should take. One being, i have proof of licence and passport. I know the names of my personal details. The guy on mine will not have acess to. There is no way i have searched to work to gain back access to my account. You as a company have been told of my situation and obviously not just me but i do not know how many have been hacked. This is down to you as a company to put measures in place and when someone says they are hacked or scammed then should be an easier fix. But by you not shutting my page down until a fix is done each day the scammer has more time to catch others. Then other peoples lives can be ruined in the process. The saddest thing is my family pictures are on there and these are being used as a means of a scam. I can prove this is my page with live videos of my family to which i am sure the other person can never get hold of. How can i get back my facebook now? Nothing is easy as it should be and you cannot speak to anyone in uk facebook to resolve? Even numbers provided do not work and no actual person on live chat to help fix?

Date of experience: June 8, 2022

Thumbnail of user jennye3
Arizona
19 reviews
20 helpful votes
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December 4th, 2013

Facebook is OK I guess... I just wish someone would come out with something better though...

Date of experience: December 4, 2013

Thumbnail of user goeffu
Kansas
2 reviews
1 helpful vote
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January 11th, 2021

We are a nation of FREE PEOPLE! Your communist ideologies are unAmerican and treasonist! I will never again use your deplorable site!

Date of experience: January 11, 2021

Thumbnail of user trentm2
Washington
2 reviews
1 helpful vote
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March 15th, 2012

I love face book a great way to connect to friends and family but could be potentailly dangerous

Date of experience: March 15, 2012

Thumbnail of user ronnieb60
California
2 reviews
5 helpful votes
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June 12th, 2019

It seems that FB wants to be the morality police of the world conducted with a BOT while they sell our personal info to the highest bidder!

Date of experience: June 12, 2019

Thumbnail of user paulg896
South Carolina
1 review
0 helpful votes
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May 9th, 2020

It is obvious that Facebook has their favorites. I personally am on Facebook to reach out to the lost people of the world I post only the word of God and the truth aposto politics I post no sports. But yet in the last 4 weeks I have been blocked out five times which they say and claim that they suspicious activity going on on my account I'm using the same phone the same phone number and logging in from the same place every time I log in. As far as I'm concerned Facebook is violation of my constitutional rights of free speech. You post too much about the word of God may start blocking me out be at Bella all this nudity and violence and everything on Facebook and when you reported they don't do nothing about it. But yet on my Facebook page I've had messages from Facebook saying that Bible verses I posted goes against their community standards how can a Bible verse go against community standards that's what this country is based on and for y'all but don't know Facebook has 2600 lawsuits pending against them for violation of constitutional rights. Facebook is going to the dogs are cellular information they share your information they violate your privacy they keep asking me to confirm give them another phone number and confirm my account but yet I don't have another number I'm using the same number that I created account with I created my account with my phone number they claim my phone number is associated with another account I reported to Facebook that somebody has stole my phone number but yet they won't do nothing about it. I'll leave a say in this Congress needs to investigate Facebook and its management logout Facebook is getting by with too much John and volume too many constitutional rights of the people of this United States of America.

Date of experience: May 9, 2020

Thumbnail of user faraha76
Pakistan
1 review
0 helpful votes
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October 8th, 2023

As writer I am fond of to write Educational and Motivational. As an Entrepreneur I am doing Dropshipping with Markaz App.

Tip for consumers:
With my writing passion I am doing Dropshipping for handsome earning. I want to be supplier of more items like good quality Detergent powder and Honey.

Products used:
Apparels, Socks, Sofa Covers, T.shirts
Honey,

Service

Date of experience: October 6, 2023

Thumbnail of user melaniem954
North Carolina
2 reviews
0 helpful votes
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September 3rd, 2023

Loven my family life Felicity brown,megan,daniels,Hannah daniels,syn massey, kenley roig, taylor page, Kenneth Micheal, Ansley grace, myla n true mac!

Service
Value
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Quality

Date of experience: September 2, 2023

Thumbnail of user itzj
Nigeria
1 review
0 helpful votes
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February 23rd, 2022

It will never happen again
I promise
I am very sorry
Please don't disable my account
Help me out
I promise it will not happen again

Service
Value
Shipping
Returns
Quality

Date of experience: February 22, 2022

Thumbnail of user chrisg34
Illinois
3 reviews
1 helpful vote
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April 2nd, 2013

One of the best forms of free advertising if you know how to use it

Date of experience: April 2, 2013

Thumbnail of user matthewb52
California
3 reviews
104 helpful votes
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December 6th, 2013

One of the famous Site Around the world because of this i got a lot of friend not only in United States but also in korea Hongkong and singapore Etc.

Date of experience: December 6, 2013

Thumbnail of user swetas
India
1 review
0 helpful votes
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July 22nd, 2009

Good to connect with friends and professional. Best part is facebook page and other application

Date of experience: July 22, 2009

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Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

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Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

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