• Bookmark

    Facebook

Facebook

Write a Review

Overview

Facebook has a rating of 2.2 stars from 1,670 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Facebook most frequently mention social media, customer service, and community standards problems. Facebook ranks 490th among Social Network sites.

  • Service
    390
  • Value
    357
  • Shipping
    234
  • Returns
    218
  • Quality
    332

This company does not typically respond to reviews

Positive reviews (last 12 months): 26.8%
Positive
11
Neutral
1
Negative
29
View ratings trends
519
See all photos
How would you rate Facebook?
Top Positive Review

“Neutral - Outdated Interface”

Bruce J.
6/10/24

The Facebook interface feels a bit outdated and clunky compared to newer social media platforms. It could benefit from a refresh. I'm always a little worried about my privacy on Facebook. There have been a lot of data breaches and privacy scandals in the past, which makes me hesitate to share too much personal information.

Date of experience: 6/10/24
See positive reviews
Top Critical Review

“Groups”

Lottie H.
10/27/24

Facebook groups should never exist the algorithm is terrible and people downgrade others in some of the groups and get away with it. Facebook doesn't do anything about scam, spam and hackers but if a user post something facebook dislikes they get restricted. Facebook used to be a good way to connect with others but many misuse the platform

Date of experience: 10/27/24
See critical reviews

Reviews (1,670)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (251) community standards (38) phone number (26) face book (17) fact checkers (17) privacy settings (16)
Thumbnail of user nitinj2
India
2 reviews
4 helpful votes
  • Send Message
April 21st, 2016

A good supplier with very good knowledge about the products they sell

Date of experience: April 21, 2016

Thumbnail of user philliph27
California
14 reviews
9 helpful votes
  • Send Message
September 30th, 2015

At least you're wasting it by staring at crap your friends post.

Date of experience: September 30, 2015

Thumbnail of user zacko3
California
4 reviews
3 helpful votes
  • Send Message
April 26th, 2013

Cool. So far so good. Sometimes I annoyed by some apps.

Date of experience: April 26, 2013

Thumbnail of user asifk20
Pakistan
2 reviews
0 helpful votes
  • Send Message
June 6th, 2019

Am Asif Khan from Pakistan I find a good job plz a really need a job am good working boy main education DAE mechanical

Date of experience: June 6, 2019

Thumbnail of user harryp
Australia
2 reviews
2 helpful votes
  • Send Message
May 21st, 2009

I enjoy Facebook better than MySpace. I like it because it is much more private.

Date of experience: May 21, 2009

Thumbnail of user theresab9
Maine
5 reviews
3 helpful votes
  • Send Message
September 20th, 2015

Great way to stay in the now, and connected to friends class mates and family.

Date of experience: September 20, 2015

Thumbnail of user krunals4
India
2 reviews
0 helpful votes
  • Send Message
July 19th, 2020

I ordered a chocolate cake for marriage anniversary. I select delivery options & i got cake on time

Date of experience: July 19, 2020

Thumbnail of user ashleys5
New Jersey
6 reviews
21 helpful votes
  • Send Message
January 10th, 2011

Facebook rocks! A brilliant layout and design of a social networking website. A masterpiece!

Date of experience: January 10, 2011

Thumbnail of user jillf3
GB
7 reviews
18 helpful votes
  • Send Message
June 17th, 2012

VERY INTRUSIVE.

IT JUST WANTS TO SELL AND USE YOUR INFORMATION TO MAKE

MONEY.

DON'T LIKE IT, AT ALL...

DON'T TRUST IT, AT ALL!

Date of experience: June 17, 2012

Thumbnail of user ramseyg
India
2 reviews
1 helpful vote
  • Send Message
August 21st, 2012

Its the best of the best. All social network experience at one place

Date of experience: August 21, 2012

Thumbnail of user kendral1
California
4 reviews
5 helpful votes
  • Send Message
January 9th, 2013

Currently a Facebook addict. A great way to communicate.

Date of experience: January 9, 2013

Thumbnail of user annom
Illinois
2 reviews
2 helpful votes
  • Send Message
December 9th, 2013

Date of experience: December 9, 2013

Thumbnail of user sas30
Bangladesh
1 review
0 helpful votes
  • Send Message
December 19th, 2022

Way My Facebook Account Delete. My professional account No have A Copyright No Have Teams & Condition But My account Is Delete

Service
Value
Shipping
Returns
Quality

Date of experience: December 19, 2022

Thumbnail of user lisab49
Illinois
9 reviews
10 helpful votes
  • Send Message
December 10th, 2012

I can't live without it but I wish I could change more settings more easily.

Date of experience: December 10, 2012

Thumbnail of user sonyad2
Italy
4 reviews
1 helpful vote
  • Send Message
September 19th, 2015

I really like this software! I really like this software! I will recommend to my friends!

Date of experience: September 18, 2015

Thumbnail of user oscarn8
California
11 reviews
10 helpful votes
  • Send Message
October 12th, 2015

Family news, friends news, all the news I really need.

Date of experience: October 12, 2015

Thumbnail of user lisah232
California
2 reviews
2 helpful votes
  • Send Message
December 6th, 2016

I love facebook! Best easiest to use platform there is!

Date of experience: December 5, 2016

Thumbnail of user vladm3
Romania
4 reviews
4 helpful votes
  • Send Message
November 7th, 2013

Very useful site where i can communicate with my loved ones from France

Date of experience: November 7, 2013

Thumbnail of user kimp19
Pennsylvania
2 reviews
1 helpful vote
  • Send Message
February 15th, 2014

Has so many games to play, you can chat with your friend I love facebook

Date of experience: February 15, 2014

Thumbnail of user tiffanym13
New Hampshire
4 reviews
5 helpful votes
  • Send Message
February 11th, 2014

Excellent for online communication. And keeping up with recent events.

Date of experience: February 11, 2014

Thumbnail of user mohds3
Qatar
2 reviews
0 helpful votes
  • Send Message
December 10th, 2015

Great fit and perfect sleeve length, which I always have trouble with.

Date of experience: December 10, 2015

Thumbnail of user andyf13
Indonesia
3 reviews
1 helpful vote
  • Send Message
March 17th, 2014

Date of experience: March 17, 2014

Thumbnail of user manp1
Georgia
3 reviews
15 helpful votes
  • Send Message
May 26th, 2011

Just opened an account and so far its pretty good. Will follow up in a few weeks.

Date of experience: May 26, 2011

Thumbnail of user anabelw
Armenia
3 reviews
6 helpful votes
  • Send Message
May 27th, 2014

Facebook pages are amazing, now I can follow my favorite brands and people in an instance.

Date of experience: May 27, 2014

Thumbnail of user ashutoshk
Singapore
16 reviews
30 helpful votes
  • Send Message
June 21st, 2014

Larger amount of friends could be found but on the other hand is slow.

Date of experience: June 21, 2014

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Create an account or log into Facebook. Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Business History

We started in March 2015. Our vison is to empower women of all ages to feel the timeless beauty that fashion encompasses!

Company Representative

Thumbnail of user lakesi
Lakes I.
Typically does not respond to reviews

How do I know I can trust these reviews about Facebook?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Facebook?